
The care she received was second to noneGerald M(Son-in-law of Resident/Service User)



The care she received was second to noneGerald M(Son-in-law of Resident/Service User)



Rowan Court, situated just off the main Silverdale Road in Newcastle-under-Lyme, is just a mile from the town centre. Despite its proximity to the urban hub, the residence backs onto fields, offering scenic views overlooking Lyme Brook.
The home benefits from convenient transport links, with a regular local bus route connecting to the nearby bus station. Rowan Court has cultivated a positive reputation within the community and maintains strong ties...
Care Provided by Rowan Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rowan Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Rowan Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Alison Brown(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1999
- Number of floors: 1
Room Information
- Single Rooms (76)
Visiting
- No restrictions to visiting hours - please come to reception and call the bell and a member of staff will let you into the home
Parking
- Private car parking
Rowan Court Care Home - Avery Healthcare Reviews (76)
Rowan Court Care Home - Avery Healthcare has a Review Score of 9.2 (9.182) out of 10, based on 12 reviews in the last 2 years.
Over all time Rowan Court Care Home - Avery Healthcare has 76 reviews.
My father has been at Rowan Court for 2½ years and has flourished thanks to the excellent care provided by all staff. In recent times dad has needed additional care which the staff have more than adequately supported. The communication to the family during visits and phone calls has also been excellent, and we would have no hesitation in recommending Rowan Court to anyone.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. Your feedback is truly invaluable to us and our staff team. I will be sure to pass your kind words on to the rest of the staff team. Best wishes.
My initial experience is first dampened, by the fact we are constantly unable to park on the home's car park. We counted the number of people/visitors in the 'visitors' log book who were currently booked-in, against car park spaces. This suggested that the staff were parked on this car park, which was clearly "sign-posted" for visitors only? Considering we pay for the care, this is unacceptable practice. Electric plug socket was broken and on the floor for days. I had to change the extension lead myself, which was damaged because the bed was pushed into it? Dirty tissues under the bed. Wrong clothing items in the wardrobe. Improvements must be made!
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. Your feedback is truly invaluable to us and our staff team. The team at Rowan Court have made direct contact to discuss the concerns that you have raised. Best wishes.
All the staff are very caring and professional.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. Your feedback is truly invaluable to us and our staff team. I will be sure to pass your kind words on to the rest of the staff team. Best wishes.
Rowan Court helped us enormously when we could no longer look after Mum at home. Mum is a very independent 95-year-old and at Rowan Court she is treated like a family member, all staff are welcoming and attentive, aware of Mum's need for independence treating her with respect and helping while retaining her dignity and keeping her safe especially with washing and dressing. After a stay (respite) Mum was happy to stay on a permanent basis. Enjoying a day trip with a cuppa and cream cake and the good food choices really helped! Rowan Court have been wonderful in helping us achieve this working with us to help us settle Mum in what she calls her final home.
I believe that Rowan Court goes beyond caring they provide support and encouragement to myself. I am kept informed at all stages in a friendly and supportive manner I find the occupational side of the care my wife gets stimulation and fun are always available with much variety and scope to mix to share in activities, shows, singers she can dance too, Bingo etc. fills her time in a worthwhile way.
Judith, my wife, has been a resident for 3 1/2 years. During this time, she has experienced outstanding care from all the staff. I am continually impressed by the quality of her care, both from the experienced and young carers. The level of patience shown in difficult circumstances has been outstanding. I have regular review meetings with senior staff where we discuss all aspects of her care and needs. Without fail, these meetings are positive and always ask to make adjustments to make her life more comfortable.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. Your feedback is truly invaluable to us and our staff team. I will be sure to pass your kind words on to the rest of the staff team. Best wishes.
It was a very hard decision, looking for a care home for out much loved mum, but when we stepped into Rowan Court I knew this was the home for mum. The staff are exceptional when it comes to caring for the residents, not they aren't residents they are family they look after them like their own. Nothing is every too much trouble and gets done straight away (like asking for a bacon sandwich). I can't thank each and every staff member enough for the caring of everything for our mum.
I cannot speak too highly of the home.
All staff have a very positive attitude and are fully aware of my mother's care plan along with her daily needs. Care staff are caring and flexible in meeting individual requests. The food quality and hygiene standards are excellent. A daily programme of activities keeps residents monitored and socially involved. The home keeps relatives completely updated on their doctor's appointments and prescription needs.
Rowan Court Care Home is truly excellent! The staff (each and everybody) are kind, caring, happy and personable. They show empathy for each of the residents and do not talk down to those with greater needs. I am so grateful for the given to my mother who is always smiling and happy as a consequence of the love and dedication of the staff.
My cousin has been here for approx 3 years. I visit almost every week and certainly the care in Rowan Court is amazing. Every single person in the duty of this care home is excellent. They look after all, kind, sufficient, gentle and knowing the best of ways. Each person in need will be looked after very well.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your cousin has received from our dedicated staff team, since being a part of our loving care community, giving you and...
I have nothing but praise for Rowan Court Care Home. The staff are always welcoming and friendly. Mum is safe, happy, cared for and has lots of activities and outings which she loved being a part of. The home is excellently managed. The rooms are clean. I am extremely happy with the provision and I recommend the home to others. I am confident that Mum is safe and enjoying life. Thank you all.
Excellent.
My father-in-law has been a resident at Rowan Court for just over 2 months now. Choosing the right residential home can be problematic, but my wife and I were immensely impressed with our initial contact and the politeness and professionalism of all staff. Safe to say, he has settled in remarkably well, he’s made new friends and all staff are extremely kind and supportive toward him. We have expressed our thanks to the manager, and in particular, the following staff have all impressed us with reception, admin, and the many excellent carers including the exceptional senior carers.
Our mum entered Rowan Court at the most difficult time -- after a fall at home and just as the Covid lockdown was starting. My sister found Rowan Court, and we could not have made a better choice. I live in the United States, but everyone I spoke to on my weekly phone calls was so positive and friendly. During the time she was there, through her 100th birthday and to her recent passing, the personal care and love that she received was all that we could have hoped for. Thank you so much for all that you do for your residents and their families!
I would like to thank all the staff for their kindness, support and love they showed my sister during her short stay at Rowan Court, although it was a sad time for the family they made it very special and they could not have done any more it is a lovely place, cannot recommend it enough.
The lady I support and visit regularly has been at Rowan Court Care Home - Avery Healthcare for the past 16 months. The staff have been fantastic since she arrived here after a four month hospital stay. They are always friendly and show empathy. The reception staff are always courteous and helpful. There is a warm and welcoming feeling at Rowan Court and it is a homely environment where the care and consideration for the residents is always a priority.
My sister and all the family could not have wished for anything better than Rowan Court.
It is obvious that staff are, at times, under pressure, but they maintain their caring, friendly and cheerful attitude.
We are very happy with the care that our mother receives.
I find the home warm and welcoming - my dad has only been a resident for a short period but already the team of carers seem great, supportive and have supported my dad. I feel as positive as possible. I feel that my dad is cared for and safe, which is my main importance. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Rowan Court Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Rowan Court Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Rowan Court Care Home - Avery Healthcare
What types of Care is Rowan Court Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rowan Court Care Home - Avery Healthcare have?
There are 76 Single Rooms.
What are the Facilities & Services at Rowan Court Care Home - Avery Healthcare?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rowan Court Care Home - Avery Healthcare to the centre of Newcastle-under-Lyme?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rowan Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Rowan Court Care Home - Avery Healthcare has an Enhanced Service -more info.