Alveston Leys Care Home

Kissing Tree Lane, Alveston, Stratford-upon-Avon CV37 7QN
Review Us
9.5 107 Reviews
  • Alveston Leys Care Home, Stratford-upon-Avon
Alveston Leys welcomes both long and short-term residential stays and offers a range of tailored care packages for complex nursing and personal care needs, including Parkinson’s, respite, convalescence and palliative care.

Situated near the village of Tiddington, the Georgian property boasts original features such as large windows and fireplaces and is set within pleasant grounds.

Accommodation offers recently refurbished, tastefully decorated rooms with a mix of single and double bedrooms as well as two self-contained living suites allowing for a more independent lifestyle. All rooms provide en-suite facilities and a 24 hour call system. Bedrooms are fully furnished to an extremely high standard, including; a bed, bedside table, wardrobe, chest of drawers, armchair, flat screen television and a telephone point.

A varied menu of nutritional and appetising meals are served daily.

Residents can enjoy a busy social program of events and activities including arts and crafts, exercises, quizzes and board games. All activities can be tailored to different levels of mobility allowing everyone to join in. There are regular visits to the home from a mobile library and entertainers.

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sian Howse (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (60)
9.5

Alveston Leys Care Home has a Review Score of 9.5 (9.463) out of 10, based on 28 reviews in the last 2 years.
Over all time Alveston Leys Care Home has 107 reviews.

Overall Experience
  • 61
  • 38
  • 6
  • 1
  • 1
Date Published
  • 107
  • 9
  • 12
  • 28
  • 79
Reviewer Connection to Alveston Leys Care Home
  • 39
  • 17
  • 13
  • 8
  • 7
  • 6
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 107, showing 101-107
Review from Betty M (Resident) published on 26 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at The Lodge was excellent for me as our bathroom was being re-fitted due to flooding through a burst pipe. I was very comfortable and well cared for. The food was good and the carers helpful. I enjoyed the prayer time too and my husband was able to visit me and sometimes stay for lunch.
Reply from Emily Wilson, Customer Service Administrator at Alveston Leys Care Home

Thank you for your lovely review, we really appreciate it. I am so pleased that you enjoyed your stay at Alveston Leys and are happy with the care you received whilst you were there. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda W (Daughter of Resident) published on 26 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was discharged from hospital to Alveston Leys for end of life care. In the lead up to this, we had visited the home and had nothing but care and consideration for our situation and understanding of the difficult decision we were trying to make (mum only wanted to go home but that was not possible).
The staff were excellent during mum's 3-week stay, being kind and considerate of mum's situation but caring for me as well.


They were patient with me when I got upset, tolerant of me, always there and provided a hug when needed, as well as putting up with family taking shifts to sit with mum through her last 2 nights.


The staff were fabulous and made a difficult time that little bit better.

Reply from Lydia Waller, Customer Service Administrator at Alveston Leys Care Home

Thank you for your review and please accept our condolences. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan H (Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I fell and broke my hip which was replaced in hospital June 2nd. I am 86 and live alone, so it was necessary for my son to find me a safe, secure, well rated, local nursing home for me to convalesce. He selected 'Alveston Leys Care Home' after an initial visit. Although I initially encountered a few
minor problems, the management took immediate steps to meet my concerns, so the month stay was quite enjoyable. 'Alveston Leys Care Home' is a large 30 room catering to both residents and 'end-of-life patients'. Having been a manager in mass-production for many years, I was impressed by the well organised staff.
Reply from Rachel Elliott, Customer Service Administrator at Alveston Leys Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan B (Wife of Resident) published on 21 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been going to Alveston Leys for more than two years, both for short stays and day care. He enjoys it and from the beginning we were welcomed by all the staff who provide a home from home atmosphere. He enjoys the meals and the friendship of other residents.
Reply from Rachel Elliott, Customer Service Administrator at Alveston Leys Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nora H (Son of Resident) published on 3 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent 3 weeks in respite and within 4 days of her return home she asked to go back to Alveston Leys as a permanent resident. She loved the home, speaking very highly of the staff and level of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan A (Daughter of Resident) published on 9 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum spent the last year of her life at Alveston Leys following a diagnosis of mixed dementia and suffering a hip fracture in a fall at home. She quickly came to consider it her home, and died there after a short final illness. I can honestly say that as a family we can't imagine a better service
than the one provided by Alveston Leys. In every aspect, from the comfortable but still elegant accommodation, the appetising meals, the daily activities, the thoughtful personal care, but most of all the sheer kindness and compassion of all the staff both to her and to us as her relatives, the experience was superlative and when the end came, we were given every possible support to make mum's passing as dignified and gentle as possible. When we needed to be left alone with her, we were, and when we needed help of any kind, it was instantly there. And I know that mum spent a happy spring and summer there enjoying the sunshine on the terrace and looking each day at the beautiful gardens. This level of care is actually beyond price and I very much hope that the wonderful staff receive the recognition and value as employees that they deserve.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Freda L (Resident) published on 20 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Has a very nice atmosphere not just the garden but the home itself. It strikes you as a caring place. I enjoy sitting in the garden looking at the flowers and being in the sun.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.463)

Overview of Review Score

The Review Score of 9.5 (9.463) out of 10 for Alveston Leys Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.463 for Alveston Leys Care Home is calculated as follows: ( (217 Excellents x 5) + (64 Goods x 4) + (35 Satisfactorys x 3) + (6 Poors x 2) + (6 Very Poors x 1) ) ÷ 328 Ratings = 4.463
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alveston Leys Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 08 Sep 2025

We welcome those in need of nursing, palliative and residential care, including specialist Huntington's and Parkinson's care. Our beautiful period building feels very homely, with original features. Our mature garden is wheelchair friendly. There are huge cedar trees, a gazebo, and outdoor seating with lots of summer flowers. Each room is well decorated, with its own en-suite bathroom and flat screen TV.

Loading

Loading

Awards / Recognitions (8)

Loading...

Meet the Team (10)

Sian

Sian Howse

Job Title: Home Manager Joined: 2022

I joined Bupa in April 2022 and so far, have thoroughly enjoyed my time with the company, leading the team at Alveston Leys.


I started my career in care as a housekeeper and have since developed my skills, working through a variety of roles until I became the Home Manager for Alveston. I really enjoy looking after and caring for others, as well as providing an open and honest environment. I thrive on the challenges that social care can often exhibit, as well as advocating for my team and residents. It has always been my goal to make a difference in a person’s life for the better, which I feel to be very important in the enhancement of our resident’s wellbeing.


I live with my husband and son just 30 minutes from the home and as a family, we enjoy all things football. I enjoy travelling to see how different cultures live and have a keen eye for a good book!

Liz

Liz Hudson

Job Title: Clinical Deputy Manager

I am a registered mental health nurse. I have worked in the health and Social care sector for 40 years. I started as a volunteer when I was 16 years old working in hospitals. Since training and qualifying in 1987, I have worked in acute psychiatry, complex mental health, and physical disabilities, to palliative care in the community. I have worked all roles within the setting, including a nurse, deputy manager, general manager, clinical specialist roles, and teaching foundation level up to FE level. Training and specialist knowledge; dementia care, complex mental health and I have completed palliative care and end-of-life care at a degree level, plus Teaching and assessing in clinical practice. I have a professional interest in residents' rights, mental capacity and person-centred care practices.

Daniela

Daniela Tudor

Job Title: Senior Sister Joined: 2003

I moved to England in 2003 from Romania where I was a Theatre Nurse for 11 years. I joined as a Senior Carer and completed a return to practice course then I was promoted to Registered Nurse in 2009 and then Senior Sister in 2017.


I enjoy making a difference to our residents and their families and specialise in palliative and end of life care. Keeping our residents comfortable and happy is very important to me and my role is very rewarding.


At every opportunity i will attend training courses and conferences to continue to develop my skills and knowledge.


I live locally with my husband and 2 children and I enjoy walking, cycling, baking and always have a good book on the go.

Laura

Laura Shirley

Job Title: Trainee Nurse Associate Joined: 2017

I began working in the care sector whilst I was sitting my A Levels. I started as a Health Care Assistant and I found all aspects of care very interesting but in particularly medication and palliative care. Whilst at university I continued to work as a Health Care Assistant and I was promoted to Senior Health Care Assistant. In 2017 I moved to Alveston Leys as a Bank Senior Care Assistant and got very involved with clinical skill. I continued to focus on the profession of care as opposed to teaching and eventually left my daytime role as a school teacher in order to focus solely on caring for others.


In 2022 I applied to The Nursing Associate Programme and was successful. I am now in my second year as a Trainee Nurse Associate with a few years to continue to progress as a Registered Nurse in the future. I thoroughly enjoy my role as no two days are the same. I love the atmosphere at our home and our residents all brighten up my day. I really enjoy supporting others to live a happy and healthy life, as well as leading the team by example. I have a keen interest in medication management and have recently become one of the Medication Champions for Alveston Leys.


I am an auntie to 3 children and they keep me busy out of work and I love watching sport.

Janet

Janet Llewellyn

Job Title: Receptionist Joined: 2020

I'm Janet, the receptionist here at Alveston Leys. I help and care for residents' families as they visit and assist residents with any daily requests, ensuring they're happy.


I live within walking distance to the home (weather permitting). I have one daughter who now lives in Bristol. In my spare time I love meeting up with her, going to the theatre, reading, keeping fit and socialising with my friends.

Hannah

Hannah Matthews

Job Title: Administrator Joined: 2014

I have been working at Alveston Leys since 2014, firstly as a Customer Advisor, then later moved to the role of Administrator. I have had a few different Customer careers but working in Care and at Alveston Leys is where I feel “at home”. I love spending time with the residents when I can.
I live locally with my husband and daughter, who was a “lockdown baby”. I often bring her in to visit the residents which they both enjoy.

Phil

Phil Vickers

Job Title: Senior Activity Coordinator

I have worked at Bupa for 12 years and have been at Alveston Leys for 2 years in my role of Activity Co-ordinator.


I love my job as an Activity Coordinator, especially being able to make a difference in the well-being of the residents.


I have a passion for films and food and enjoy keeping fit by playing squash and taking part in ultra-challenge charity walks.

Mark

Mark Brady

Job Title: Chef Manager Joined: 2023

I have worked for in hospitality for 37 years. I enjoy working in care services as being able to talk to the residents and find out their likes and dislikes, and then providing this for them is great, as well as the team ethics here at Alveston Leys.


I am a father of 4 boys and we are all football mad! In my spare time I love spending it with them and doing anything football related.

Paul

Paul Tudor

Job Title: Maintenance Operator Joined: 2004

I have worked at Alveston Leys for 20 years. I moved to England in 2004 from Romania to join my wife. Prior to moving here, I was working as an engineer in a foundry. I started at Alveston Leys as a Kitchen Assistant, progressing to Assistant Chef, and 5 years ago I transferred to become the Maintenance Operator.


I enjoy working here as I like to help the residents fix things - even if it's just odd jobs around the home. I love chatting with residents and finding out about their lives.


I live locally to the home with my wife, Dani, and my 2 children. In my spare time I enjoy walking, cooking and watching a good movie!

Magda

Magda Juskowiak

Job Title: Senior Housekeeper Joined: 2021

I started working at Bupa 3 years ago. Previous to this role, I have experience working in hospitality and admin. I enjoy working in care services as I love knowing I'm helping those who require the support.


I live at home with my daughter. In my spare time I enjoy yoga classes, and anything related to psychology & criminology!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alveston Leys Care Home to verify any information. View our terms and conditions. Alveston Leys Care Home has an Enhanced Service - more info.