Alveston Leys Care Home

We have found this care home to be welcoming, caring, social and a feeling of warmth and friendliness towards residents, family and friends of the residents. Queries are dealt with pretty promptly and the activities put on are varied and fun. The carers and nursing staff are attentive and keep families informed. The surroundings are beautiful too and very peaceful, Very pleased with this care home.

The kindness and attentiveness to my friend have been exemplary. Her wishes or various wants have been carefully taken into account.

Since my friend has been transferred to Alveston Leys I have seen a fantastic improvement in her physical and mental health. The staff have been welcoming and supportive, understanding and at all times professional. The home is always clean and the staff are polite and very welcoming and supportive, there are always lots of organised events or outings. I can not fault the home and would have no hesitation in recommending Alveston Leys. I work for the NHS and am happy to share the delight this home brings.

My son has been very badly disabled with a massive stroke. He is unable to do virtually anything for himself but the staff have been so kind and helpful at all times. He will have to spend the rest of his life in care so our family are pleased we have chosen Alveston Leys.

Mum has now open a resident at Alveston Leys for more than six years. The home was very supportive during the covid pandemic and since then as Mum's mobility has decreased and she has needed more support and care.

A few of the staff were very good in the care of my mother but unfortunately the bad outweighs the good. Curtains not being drawn, commode not being emptied, bed not made, room not cleaned, extremely poor laundry service. Sometimes lukewarm and bad quality prepared meals. My mother should have stayed in respite for four to six weeks but only managed two. Unfortunately, she came out of the home in a far worse condition than she went in. An experience never to be repeated.

My dad received a lovely warm welcome when he initially arrived for a respite stay at Alveston Leys and the staff and management were extremely helpful when it came to arranging a full-time place for him at the home. Dad seems very well cared for (and very well fed!) and the carers and nurses have all been kind, friendly and respectful.

Very friendly and caring staff and lots of good activities for the residents to join in with.

Hugely grateful to the outstanding staff in all departments at Alveston Leys for the exemplary care, kindness, respect and dignity given to residents, their friends and their families.

My partner arrived at Alveston Leys in very poor health - both mentally and physically after a double leg amputation. With the excellent care and kindness he has received over the past months he is in much better health and coping with life. There is a wonderful atmosphere in the home - nothing is too much trouble for the staff. Everything is done to make the lives of residents as happy as possible.

My aunt was only in the residential care for 2 months but it followed two periods of respite/post hospital care. She suffered a stroke and died 8 days later. Through everything, all the staff from admin, maintenance, reception, carers, and nurses were absolutely brilliant. Sensitive, caring, and helpful at all times.

My father has been at Alveston Leys since February 2022 after the sudden death of my mother, the home and nurses have gone the extra mile to ensure Dad has settled in well, that all his nursing and care needs are met and that he socialises with other residents and is stimulated. The activity officer is excellent and has all sorts of ways of entertaining and stimulating the residents which really helps Dad's mental health.

My sister had complicated needs on her arrival in August (primarily for respite). I found the staff very kind and resourceful immediately on arrival. Since then, her condition has deteriorated and the team looking after her has been consistent in their care and also in connecting with me on the developments her disease has taken.

My mother went into Alveston Leys at her own choice in March 2021 and remained there until her recent death. Throughout that time and despite the issues raised by Covid she was extremely well looked after by the care staff on the residential side. As a very independent woman, she was treated with enormous respect and her needs were respected and well supported. The care she received in the final few weeks of her life was exceptional. I cannot speak highly enough of the attention and concern that was shown for her dignity in the final days.

Home is what being in Alveston Leys means. The staff are great, the home is very 'homely'. I was worried when I realised I was moving in but soon relaxed under the gentle care of the staff. Now I am almost back to my old self thanks entirely to their care.

I have been visiting frequently since my friend's admission in August. She has been very well looked after and has settled in well after a shaky start. She enjoys all the activities and joins in. The activities coordinator is exceptional in his care for the residents, also for the wider community wrapping Christmas presents for a food bank.

I have been coming to see my friend in Alveston Leys, she was very low and unsteady, the difference in her now is amazing, absolutely thriving and happy with the care of the home. The entertainment is excellent, she joins in, it's doing her the world of good. There is a lot of good caring, activities and good meals.

My mother moved to Alveston Leys in August 2021 after living independently in her own home. At 91 she felt she needed full-time care and she has been impressed by how kind and caring all the staff have been. The residential wing staff made her feel welcome and safe from day one. They encouraged her to mix and share lunchtimes with fellow residents and join in with activities. She loves going into the gardens and all in all she's very happy. She's treated with respect and dignity and my family and my brother and family are very grateful for the care the staff provide to our Mother/Grandma/Great Grandma.

Excellent care.

Due to covid restrictions I was unable to see any of the rooms or much of the home so obviously did not see any of the management but everyone I did meet was always very polite, professional, caring, and helpful. I have visited Alveston Leys in the past and have always been impressed with it. The care, interest, and interaction between staff and residents. The home is always very clean, well thought out, and provides plenty to occupy the residents.