Bentley House Nursing Home

Twenty One Oaks, Bentley, Atherstone CV9 2HQ
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9.9 31 Reviews
  • Bentley House Nursing Home, Atherstone

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Owner

  • Bentley House Ltd

Person in charge

  • Annie Gaffney (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)
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Bentley House Nursing Home Reviews (31)

9.9

Bentley House Nursing Home has a Review Score of 9.9 (9.902) out of 10, based on 21 reviews in the last 2 years.
Over all time Bentley House Nursing Home has 31 reviews.

Overall Experience
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Reviewer Connection to Bentley House Nursing Home
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Total of 31, showing 1-20
Review from Allan W (Husband of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Bentley House having moved from another care home for almost three weeks. The remarkable difference in her appearance, personal hygiene, mental attitude, and general quality of life since she moved to Bentley House makes me and my family so appreciative of the manager, and every
one of the staff. The care and the nursing, the time they give and the effort they each put in makes us so thankful that we know that my wife could not be cared for or looked after any better anywhere else. It is uplifting and very touching to see the love that the staff offer her and to see her response when her eyes light up and she smiles I know that she is so grateful and knows she is being cared for by professionals
The building itself is a beautifully period house with very well kept rooms and cleanliness is unquestionable. The surrounding gardens are so well manicured and so pleasant to view. Even the maintenance ad garden workers seem to take so much pride in what they do.
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Review from Loraine H (Wife of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely thankful for the exceptionally kind and considerate care afforded to my late husband by the staff at Bentley House care home. The wonderful staff treats all residents with care and compassion. Situated in a rural landscape, the grounds are beautiful and very peaceful. The food is exceptional
and home cooked. I cannot praise Bentley House Care Home highly enough and want to take this opportunity to thank all of the staff for their wonderful care and support and all they did.
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Review from Jackie S (Wife of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family would like to express our deepest gratitude to the entire team on behalf of the family.
Your kindness, compassion and unwavering dedication meant the world to our family. In a time that can often be difficult and uncertain, you brought comfort, dignity and peace, not just to our loved
one but to all of us.
You cared for my husband not only with professionalism but with genuine warmth and humanity. You took the time to truly see him not just as a patient but also as a person, and that made all the difference.
We will never forget your smiles and gentle and the moment of connection you all offered so generously.
Thank you for not being just caregivers, but companions along the way.
Our heartfelt appreciation
If anyone is looking for care home that will give you the confidence that your loved one will be given the very best care, do not hesitate to use Bentley House in Baxterley
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Review from Bill A (Brother of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved into Bentley House, initially for respite care, after a fall at her home. She subsequently decided that she is going to stay there on a permanent basis. We live distantly, so our first opportunity to visit her at the home was the weekend 6-8 June 2025. Regularly in touch before our
visit, I knew that she thought very highly of everyone who looked after her. When we did visit, we could see why. The home itself is a lovely building, both inside and out, with spectacular grounds, and a patio for the residents to enjoy when the weather is suitable. My sister's room is beautiful, spacious and well equipped - large television, armchairs for visitors, and a spectacular view of the grounds. The lounge areas are very inviting, and the menus we saw looked delicious. I reserve my highest praise for the staff, who so obviously enjoy what they do, and have a genuine bond with the residents. My sister has now even learned to say Good Morning to one of the nurses in Polish!
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Review from M E (Sister of Resident) published on 21 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my opinion, Bentley House is top of the list in every way.
My sister moved to Bentley House in April of this year. She always said that she would never go into a home, but so many weeks after moving in, she now seems really settled. The nursing care that has been received by my sister has been
wonderful and not sure where she would have been if she was still in her own home. I cannot praise all the staff enough. Everything that she has asked for has been provided. I have joined her for lunch on several occasions, and all the food is just wonderful, as is the care shown to myself by all the staff. They really are a truly special team, and have such a dedicated manager, who should be very proud.
Thank you Bentley House.
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Review from Deborah P (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have nothing but gratitude for the managers, carers, receptionist, cleaners, activity team and kitchen staff. Both our parents were cared for at Bentley House and they catered for their health needs well. Our parents moved from a home that wasn't far away from Bentley and was closed by CQC. We found
Bentley and thank goodness is all we can say. It felt like a family, and the carers genuinely cared and loved what they did. The home was full of life and laughter and this lifted my father especially until we sadly lost him in April 25.
The cleaning staff were incredible and my parents rooms were immaculately clean and tidy. The kitchen staff and quality of food and choice was first class. I have a good understanding of what good care looks like and I would hesitate to recommend. Communication was welcomed at all times. Thank you to all at Bentley for being our guardian angels and caring for our parents for many years. We will miss you!
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Review from S P (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Bentley since 28th February 2025 and was in a very sorry state when I took her there from hospital, having been at a previous facility for assessment.
I am delighted to say that the transformation in Mum's condition has been nothing short of miraculous!
Bentley House is a shining example
of how a care facility should be run - to nurture and care for the residents.
From Reception through to management, everyone is friendly and approachable and they always take the time to listen to any concerns, no matter how busy they are.
Mum is now living the best life that she possibly can and her family and friends are always made very welcome when visiting.
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Review from David P (Son of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bentley House cared for both my Mum and Dad for several years when they could no longer manage at home. As this was during Covid I could not visit any carehomes (understandably), but Bentley house were able to help and the move went smoothly. It is a lovely country location, with nice grounds and great
views.
The staff were great, very caring and understanding, expecially when my Mum was was ill and died.
Bentley house was able to provide both residential care, and more medical care when needed.
My Dad has now moved, but this is because we moved to a differnet part of the country, we were more than happy with Bentley house, and would not have moved if staying local.
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Review from L J (Granddaughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has really settled really well here at Bentley house is always happy and smiling. Staff are lovely and home is amazing. I would highly recommend this place to anyone. The choice and standard of food is excellent.
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Review from Carolyn J (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is now in Bentley House , I visited the home before my mum was admitted, I found the home very homely, the manager was very welcoming and made me feel at ease , the staff I noticed were integrating with the residents , talking and smiling .The staff were busy but still welcomed me , I felt very
calm , the feeling of the home was warm and caring , my mum is now in her own bedroom , it's cosy and she seems settled , she's eating really well after I spoke with the chef about her dietary needs , she is vegetarian, the chef did a weeks menu with me , so mum would eat her food , she as mixed dementia , the staff in the home have been more than willing to help mum to enable her to settle , all staff I have met have been very caring to mum , we have visited any time we wanted apart from protected meal times , however if it was needed the staff would accommodate relatives to be with their loved one , any questions or concerns I've had have been dealt with accordingly
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Review from Mark P (Son of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very attentive and caring. The communication with them is excellent. We have always been informed promptly and correctly about any issues. It is easy to visit the care home and security is very good. The country setting is also very nice with a large conservatory and garden.
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Review from B P (Son of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum needed a change to a nursing care setting a year ago after several falls in her previous residential care home. I find it difficult to fault the service from Bentley both in terms of the way in which mum was welcomed into the home and her care since. Bentley have met some challenges with a caring,
flexible, cautious and professional approach. Family involvement has been welcomed and we are kept well informed. It's good to know mum is safe.
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Review from Louis J (Son of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has now been in Bentley House for almost 2 years he is 97 years old in June,
I did not expect him to live more than 3 months when he moved in to Bentley House. Because of the excellent care he is receiving i would not be surprised for him to reach his hundredth birthday.
The quality of the
staff is excellent the food is all cooked on the premises and is of a very high standard and all sourced locally.
The facilities are continually being improved and decorated . The efforts they go to to for Christmas decorations and other special days is brilliant
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Review from Trina S (Friend of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dearest friend came to Bentley House from hospital at the very difficult time of Covid. It was a time of great concern.
Over the years the management and all staff, have got to know my friends personally needs and have built a friendly caring relationship with her.
It's not All been plain sailing,
but any problems or concerns have always been dealt with professionalism, caring, and compassion, both with the Resident and us.
My friend is content, and well looked after, with compassion care that fit her needs. Thank you All.
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Review from Stephen P (Son of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has Alzheimer's and can be quite a handful at times. She has been cared for by Bentley House Nursing Home for nearly a year and I cannot praise the staff and management highly enough. The care and affection she receives is excellent. Mum has eventually settled down and has a great rapport
with all the staff its lovely to see her smiling and happy we couldn't ask for more really.
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Review from Tina O (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my mother had problems adjusting to being in a care home environment at a previous home Bentley House welcomed her with open arms. As a family we were amazed with the compassion and care from the first day . The entire staff treated her like family. She has settled in and thanks to the great food
has managed to gain some much needed weight and she is relaxed and smiling again!! I am so grateful for their commitment and care of my mum. They all work together like an extended family unit and embrace the idiosyncrasies of each resident. I am so pleased we found them.
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Review from John W (Son of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mom has is second to none, all of the staff know every one by name, they all give as much love and care to each and everyone of the residents wether they are rushed off their feet or not. This goes for all management staff also, every one makes time to make sure residents are safe, what
ever their problems they are all involved with activities as much as possible.
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Review from Tricia T (Daughter of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's dementia became so bad that we finally had to accept that she needed to move into a specialist dementia care home with nursing care and so, in May 2023 we began our search for the right care home.
Our overriding need was for a care home that was resident and family-focused and from our
first meeting with the staff at Bentley House Nursing Home, we had a sense that all the staff were caring people who would do their best for my mother in a human and compassionate way.
And so we took the decision, after a lot of thought and discussion and after looking at alternatives, to place my mum in Bentley House and it has proven to be an excellent decision.
All the staff have treated my mother and our family wonderfully and that is from the care home management team to the care staff, the catering staff and the housekeeping staff: everyone.
There were teething problems and there have been hiccups but those have all been dealt with superbly and that has been a real strength of Bentley House.
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Review from Samuel A (Brother of Resident) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bentley House is a wonderful care home. The staff are brilliant with the residents. The activities are really good they do something every day. The food is brilliant as good as a 5-star hotel. Even the pureed food is all displayed separately on the plate. I can’t fault it at all.
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Review from G M (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went to Bentley House Nursing Home after a long stay in hospital, didn't take him long to settle, the home was clean and all Dad's needs were met. All the staff went out of their way to make Dad comfortable and happy. They were friendly and caring from the cleaner who he'd blow a kiss to every
day, to the efficient staff, who were dedicated and showed empathy to Dad and to his family, they supported us all through my dad's final days, we are so thankful, they couldn't have done any more and they are led by a caring and efficient management team. I would recommend this home.
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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Bentley House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.902 for Bentley House Nursing Home is calculated as follows: ( (224 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 244 Ratings = 4.902
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bentley House Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bentley House Nursing Home

What types of Care is Bentley House Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bentley House Nursing Home have?

There are 56 Single Rooms.

What are the Facilities & Services at Bentley House Nursing Home?

Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bentley House Nursing Home to the centre of Atherstone?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bentley House Nursing Home to verify any information. View our terms and conditions. Bentley House Nursing Home has an Basic Service - more info.