Orton Manor Nursing Home

64 - 70 Birmingham Road, Water Orton, Birmingham B46 1TH

Owner: Orton Manor Ltd

Person in charge: Gemma Broth (Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Old Age • Physical Disability • Sensory Impairment

Admission Information: To visit the Home and if you like us, a Nurse will go and assess your relative. Ages 50+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, German, French, Hindi, Panjabi, Punjabi, Urdu

Single Rooms: 22

Shared Rooms: 9

Rooms with ensuite WC: 23

Weekly Charges Guide: Nursing Care Single £470 – £800 , Nursing Care Shared (per person) £470 – £700 (These prices are only a guideline, please contact Orton Manor Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Orton Manor Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Orton Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Orton Manor Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.826 for Orton Manor Nursing Home is calculated as follows: ( (19 Excellents x 5) + (4 Goods x 4) ) ÷ 23 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.5 Points relating to the number of positive Reviews for Orton Manor Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Orton Manor Nursing Home has a Review Score of 8.3 (8.326) from 2 Reviews


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Orton Manor Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Orton Manor Nursing Home

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

My mum spent the last 3 months of her life at Orton Manor Nursing Home. She was very happy there.
The care, love and compassion shown to her by all the carers, staff and management were outstanding. Our family could not have wished for anything better. We visited mum regularly, and there was always a friendly and happy atmosphere there.
In trying to find a place for mum in the first instance we looked at numerous homes, and Orton Manor shone out to us above all others.
It was very reassuring to know that the manager anticipated what was needed, and provided a wealth of information that made dealing with mums difficult condition as easy as possible. We cannot thank them enough.

How likely would you be to recommend Orton Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Iram Khan, Senior Manager at Orton Manor Nursing Home responded to this review on 16 Feb 2018:

Many thanks for your kind words which I will pass on to the manager and her team. We endeavour to deliver a high standard of care and a home away from home experience. We are passionate about our residents and treat them with the love and dignity we would our own family members. Thanks again.

A cosy comfortable home, every carer is kind and pleasant, the surroundings are always clean, my mother enjoys the food and always has a drink of tea (her preference) by her side.

I have visited smarter establishments but they had no soul, Orton Manor has oodles of soul.

I can not find any fault with this home.

How likely would you be to recommend Orton Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

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