Bankwood Care Home

They explained everything as this was my first dealing with the care system and helped us settle my father in brilliantly.

Thank you.

Couldn't fault them at all. Would recommend.

Thank you Bankwood.

We chose to bring my dad here for end of life care. Prior to choosing this place, my mum and I dropped in unannounced on a Sunday. They were absolutely wonderful and although we had other care homes to look at, we instantly knew we had found the best place for Dad. He sadly passed away after a short time, but we couldn't have asked for a better nursing home. The staff are so, so kind, and they couldn't do enough for us. My mum, sister, brother and I were there a lot for Dad's last few days and the staff were so supportive and thoughtful. We simply could not recommend this place enough. It is also in a lovely setting and it's a shame Dad was too ill to see the beautiful views. All the staff are brilliant and we will be forever thankful for their kindness and the way they went above and beyond. I don't know how they do the job they do. They are all very special people and we are very grateful to them for looking after Dad with such care and compassion. Exceptional care home.

From the day our mum moved into Bankwood to the day she passed, our mother was treated and cared for with the utmost respect, care and dignity. The cleanliness and family atmosphere is amazing and attention to detail is first class. Despite her at times challenging behaviour, the staff were always dedicated, cared and supported us throughout some difficult situations which were always handled with professionalism and kindness. We were always welcomed with a cheery smile and were made to feel welcome. Thank you to everyone at Bankwood for everything, it means the world to us.

The rooms are delightful throughout the home.

We could not have wished for a more peaceful and dignified end for mum.

Very pleased with everything done for David, staff very pleasant & helpful.

Bankwood Care Home have been magnificent during my Mum's last few months with us. She has been so well looked after. The staff are all friendly, courteous, helpful, kind and compassionate. I have also been looked after by them, during Mum's final days and subsequently. I could not have asked for better care for Mum (who had late stage Parkinson's). A wonderful place, with a wonderful view, and with wonderful people at the heart of it.

Thank you, just thank you to everyone who works at bankwood. These guys truly do their job everyday for the love of providing care, safety and love to the residents. My mum felt safe, secure and loved for her last couple of weeks of life. We as a family, visiting everyday at all times of day and night, were cared for, valued and listened to when we were trying to find our way through loosing our mum/nana/sister and great nana. Thank you guys xx

We will be forever grateful for the experience our mum/nana/great nana/sister (Liz) had during her final weeks of life. The staff at this beautiful home made the whole transition effortless and cared for us as a family just as well as they did for Nana. The care she received was nothing short of amazing, she was genuinely happy there and felt safe and looked after. Every single staff member from the nurses and care assistants, to the kitchen and laundry staff are angels. The genuine care and compassion they show whilst doing the toughest job is admirable. They gave Nana respect, dignity, autonomy, undivided time and a friendly smile at all times until she left their care. No amount of thanks will ever be enough for these amazing people.

Bankwood will always have a special place in my heart and words cannot convey exactly how much I thank them for the difference they made every single day.

My mum came to bankwood for end of life care from hospital. I have never known such care and empathy not only towards my mum, but us as family were treated with. Every staff member from management, nurses, carers, kitchen staff were the kindest, professional, reassuring of people. My mum was treated with love, respect, good humour and made to feel at home and heard from the moment she arrived. We will never be able to communicate effectively enough how much your home and staff have meant to us and my mum who told us herself 'I love it here'. Thank you x

My mother in law was resident at Bankwood from November 2024 until she died there on 2.11.25. The care she received was excellent. Staff at Bankwood work as a team and the home has a real family feel. Residents are treated with respect and dignity

Since I arrived I have been looked after very well. I am very satisfied with the care here.

Staff are always friendly and helpful. Good and clean lounges, where you can talk with other residents and staff. Residents bedrooms are clean tidy and functional, and some have beautiful views over the river and village below.

Mum was transferred to Bankwood after a lengthy stay in hospital and her life has changed considerably. It has been a difficult adjustment for her, but the staff have been amazing. They are kind and helpful and have taken time to get to know mum. Mum is still settling in and the wonderful views from the conservatory have helped her do this. The staff at Bankwood have also made the family feel very welcome when visiting. Thank you.

Fantastic home in a beautiful environment. The staff are caring and compassionate and any requests are actioned quickly.

The food is of a good quality and under their care, mum's bedsore has rapidly improved. I couldn't find a better place for her. She can be feisty but they take it all in their stride.

An exceptionally good care home, would highly recommend for anyone looking for a home for a loved one. The staff are very caring and go above and beyond to make sure all residents are well looked after. They all do an amazing job and I'm highly delighted that I chose Bankwood to look after and care for my Uncle.