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Bankwood Care Home

Duffield Bank, Duffield, Belper, Derbyshire DE56 4BG
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Bankwood Care Home, Belper
Bankwood Care Home, Belper
Bankwood Care Home, Belper

Bankwood care home is a warm and welcoming environment offering residential and nursing care. Set in the scenic Amber Valley in Derbyshire, the home offers stunning valley views which can be enjoyed from the landscaped garden and patio area.

Inside the home, residents benefit from a TV lounge, a quiet lounge, a conservatory and a dedicated activities room with cinema facilities. In the hair salon, residents can enjoy a manicure, reflexology,...  

Care Provided by Bankwood Care Home

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,335From £1,469
Nursing CareFrom £1,565From £1,723

Contact Bankwood Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Izeta Hamza (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (1)

Bankwood Care Home Reviews (206)

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9.9

Bankwood Care Home has a Review Score of 9.9 (9.882) out of 10, based on 32 reviews in the last 2 years. Over all time Bankwood Care Home has 206 reviews.

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Showing 206 reviews matching selected criteria
Review from Helen D (Granddaughter of Resident) published on 1 March 2019 Submitted via Postal Card
Overall Experience

In the circumstances, my grandad is being looked after fantastically and taken the worry off us that he is not on his own at home.

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Review from Mary B (Regular Volunteer) published on 18 January 2019 Submitted via Postal Card
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Staff pleasant, helpful. Good with residents.

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Review from Michelle H (Private Carer of Resident) published on 19 December 2018 Submitted via Website
Overall Experience
Over the past 4 months, I have been assisting a lady on trips out who lives at Bankwood full time. I have been made very welcome every time I have visited the home and it makes me very happy to see all the residents so comfortable and relaxed. There is always a lot of visitors around the home and plenty of entertainment which I always think is a good sign in a care home.
One day when I was visiting, a few of the lady residents were all sitting together drinking a gin and tonic, looking very content.
The home is run very well, with a very hard working team of staff. We are always back from our trips at tea time and the home always smells lovely with the home made food.

The home has its own minibus, and I have seen it often going out on trips with residents and families.

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Review from Liz K (Daughter of Resident) published on 13 November 2018 Submitted via Website
Overall Experience
Dad came to Bankwood in 2016, this was his chance as he felt he needed extra help getting about.
From the moment he arrived, everyone was so caring with his comfort and well-being foremost, from the laundry staff to the medics, nothing was too much trouble.
Bankwood was his home and one he loved, sadly Pops passed away in July but the care he received in the last month of his life was second to none.
Bankwood is one big caring family for everyone, residents and relatives alike.
The manager is very hands on, welfare and comfort in the home is her number one priority.

I would recommend Bankwood to anyone looking for a care home.

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Review from John S (Husband of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience
At anytime staff at Bankwood are all very good and kind. As far as I can see, my wife is cared for, kept clean and well fed. When my wife is awake, they try to give my wife enough fluid.

Overall I think it's an excellent care home.

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Review from Hugh B (Son of Resident) published on 30 October 2018 Submitted via Website
Overall Experience
My mum only had seven months at Bankwood (March - October 2018), because unfortunately, she passed away in her sleep early last Friday. However, the best testimonial I can give is that the last seven months of her life were the best seven months she had in a long, long time.
She made new friends, rediscovered her joy of social activities, was well nourished, and clearly benefited from the care she was given.
The home also treated family members as partners in her care and the decisions that needed to be taken.
Bankwood Care Home is a shining example of how top quality care should be delivered, and the benefits residents get from it. I’m just sorry Mum will no longer be able to benefit from their care.
I also want to thank the Social Worker that arranged Mum’s stay at the home, for she may not realise just what a positive impact her work has had.

Thank you Bankwood. You should be immensely proud of the work you do.

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Review from Gemma D (Granddaughter of Resident) published on 29 October 2018 Submitted via Website
Overall Experience
My nanna became a resident of Bankwood in March 2018 following a lengthy stay in hospital. From March 2018 to recently we noticed a significant improvement in her mental health and well-being. The homes care was exceptional and were fantastic with us as a family. We sadly lost my nanna yesterday and the home were brilliant with us.

We are very appreciative of everything they have done for her and us.

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Review from Alison H (Daughter of Resident) published on 15 October 2018 Submitted via Postal Card
Overall Experience

I would like to thank all of the staff at Bankwood who are looking after my mother. The manager has been so helpful, considerate and kind in everything she has done in re-homing my elderly and frail mother recently. She has gone out of her way in helping my mother and family at this very stressful and emotional time. When the family needed help and support she and the staff have been there for us. Well done everyone. You are wonderful.

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Review from E W (Daughter of Resident) published on 5 October 2018 Submitted via Postal Card
Overall Experience
Carers are good, they must have been trained well. Always a warm welcome for visitors.

There's a cheerful atmosphere in the home. Always spotlessly clean.

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Review from Carol C (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card
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Unfortunately, my dad was only at Bankwood for a few days for 'end of life care'. We could not have been treated more kindly. The staff were all caring and friendly, treating my sick dad with great respect, nothing was too much trouble. Visitors were always included on the tea round. The setting is beautiful. I would definitely recommend this home.

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Review from Lesley S (Son of Resident) published on 18 September 2018 Submitted via Postal Card
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Very friendly and helpful staff. Dad stayed for respite care whilst we were on holiday and they took care of all his needs. Would highly recommend.

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Review from F C (Brother-in-law of Resident) published on 30 August 2018 Submitted via Postal Card
Overall Experience

Nice home but not of good design. Car parking very small. Staff very good indeed. General ambience very good. Meals good.

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Review from G L G (Resident / Service User) published on 22 August 2018 Submitted via Postal Card
Overall Experience
I have been extremely well cared for since I came here a month ago. Everyone is so kind and helpful. I love the air mattress.

Since I now need care, this is the best place to be.

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Review from John W (Son of Resident) published on 12 July 2018 Submitted via Postal Card
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Mother has only been a resident for less than three weeks but we have no complaints or issues with her care so far. Hopefully, we will be able to comment in greater detail in the future.

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Review from A S (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card
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My dad was in Bankwood Care Home for the last seven months due to cancer.
His care while in there was fantastic. Can't thank the staff enough for the care he got from them.

Nothing is too much trouble. Even when he was in end of life care.

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Review from G J (Friend of Resident) published on 29 June 2018 Submitted via Postal Card
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I'm an old friend of one of your residents and regular visitor. I'm always impressed by the kindness and friendliness of all the staff I meet.

There was a "show" on during today's visit. Very impressive really. It's neither an easy space not an easy crowd.

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Review from Allyson H (Daughter of Resident) published on 21 June 2018 Submitted via Postal Card
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The care and kindness given to residents by all the staff is above and beyond the call of duty. I would recommend Bankwood highly not only for the care of residents but the support to the family as well.

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Review from H H (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card
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Everyone is very personable and caring. I feel safe in the knowledge that Dad is being looked after.

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Review from Ronald K (Resident / Service User) published on 14 May 2018 Submitted via Postal Card
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I am new here and in the process of settling in and believe you only get out of life what you are prepared to put in. We had an open day and the manager asked if I would conduct the residents' choir which I did and it was a success.

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Review from Jean N (Resident / Service User) published on 14 May 2018 Submitted via Postal Card
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I am looked after and happy. My family are happy with me here. I get on well with the staff and go on trips. I have my hair and nails done at the home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

  • 18 Nov 2024

    HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...

Upcoming Events

There are no upcoming events for Bankwood Care Home.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Bankwood Care Home.

Meet the Team (1)

Izzie Hamza
Izzie HamzaJob Title:Home Manager
“I believe that kind care means finding compassion and understanding for someone’s situation, whilst maintaining your own boundaries and respecting your own needs.”

As a Registered Nurse, Izzie has gained over 25 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards of care and quality of life for Residents.

Having worked at Bankwood for a number of years, Izzie closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Bankwood.

When asked what she enjoys most about her role, Izzie remarked: “I just love being able to share my life and experiences with other people.”

If you would like to find out more information about Bankwood, Izzie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bankwood Care Home to verify any information. View our terms and conditions. Bankwood Care Home has an Enhanced Service -more info.