Chatsworth Lodge provides nursing care for older people needing additional support in daily life. The home has easy access and links to the centre of Chesterfield.
Most rooms are en-suite and are decorated to high standards, with full facilities and amenities. Residents can also enjoy the bright and airy communal spaces.
A team of fully trained carers and assistants offer care tailored to each resident’s needs, as the home strives to provide an environment in which residents can live in happiness and comfort.
Group: Orchard Care Homes
Person in charge: Paul Rigg (Home Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 38
Shared Rooms: 1
Rooms with ensuite WC: 11
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Residents Internet Access
Directions:
Take the J29 off the M1 to Chesterfield.
Visiting:
Visitors welcome anytime.
Parking:
Free on-site parking.
Latest Care Quality Commission* Report on Chatsworth Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 (maximum of 10) for Chatsworth Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Chatsworth Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.417 for Chatsworth Lodge is calculated as follows: ( (34 Excellents x 5) + (18 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 60 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.5 Points relating to the number of positive Reviews for Chatsworth Lodge is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Chatsworth Lodge has a Review Score of 7.9 (7.917) from 5 Reviews
Review submitted from a Postal Card by S C (Daughter of Resident) on Friday 10 November 2017. Relates to September 2017.
The team provided my father with excellent care - given with a personal touch. He was treated as a true individual. The staff always has time to chat with him and treated him with dignity and respect.
How likely would you be to recommend Chatsworth Lodge? Extremely Likely
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Paul Rigg, Home Manager at Chatsworth Lodge responded to this review on 16 Nov 2017:
Many thanks for taking the time to write a positive review for Chatsworth Lodge, all feedback is really appreciated and I will certainly pass your comments on to the team. We strive to provide the best care possible and have each resident's person-centred care at the heart of what we do. I am very pleased to read that you feel your father received this excellent care.
Paul Rigg, Home Manager.
Review submitted from a Postal Card by J C (Daughter of Resident) on Friday 11 August 2017. Relates to August 2017.
Myself and the family wish to thank Chatsworth Lodge for making my mothers birthday a day to remember. Special thanks go to the catering staff, the chocolate birthday cake was delicious. Chatsworth Lodge is a happy and relaxed environment, a perfect place for Mum to spend her last years.
How likely would you be to recommend Chatsworth Lodge? Extremely Likely
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Joanne Isherwood, Home Manager at Chatsworth Lodge responded to this review on 22 Aug 2017:
Many thanks for taking the time to leave a positive review for Chatsworth Lodge, we are always pleased to receive feedback and are pleased to hear that the home is a happy place for your mum and she had a lovely birthday. I will definitely pass your comments on to the team, they will be greatly appreciated.
Kind regards, Joanne Isherwood, Home Manager
Review submitted from a Postal Card by Suzanne S (Daughter of Resident) on Thursday 16 March 2017. Relates to February 2017.
My father went into Chatsworth Lodge for a weeks respite and I cannot praise them enough. They were brilliant. The staff are happy and smiley talking to the residents and making sure they are Ok at all times. The place is clean, no old people home smells and good home cooked meals. Dad does not like going away from home but I need a break now and then. He liked it there and is keen to go in again which says a lot. The manager is busy but always has time for you, she is a credit to Chatsworth Lodge. Thank you to all the staff, they are wonderful.
How likely would you be to recommend Chatsworth Lodge? Extremely Likely
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Joanne Isherwood, Care home manager at Chatsworth Lodge responded to this review on 20 Mar 2017:
Thank you very much for your review.
It is lovely to hear such positive words about our home.
I am so glad that your father enjoyed his time here, and that you were happy with the care he received.
Our staff do work hard to maintain a high standard of care, it is great to know that this is noted.
Thank you again.
Kind regards.
Review submitted from a Postal Card by S H (Daughter of Resident) on Thursday 26 January 2017. Relates to January 2017.
The staff are very good with my 99 year old father but aspects of hygiene e.g his hands are not always good enough or regular teeth cleaning.
He really enjoys the food, especially the puddings.
The new manager is trying to establish good hygiene routines and hopefully, this will be successful.
How likely would you be to recommend Chatsworth Lodge? Likely
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Jo Isherwood, Home Manager at Chatsworth Lodge responded to this review on 09 Feb 2017:
Many thanks for taking the time to post your review of Chatsworth Lodge.
We strive to provide the highest levels of care and are working hard to ensure your father is well cared for and happy here in the home, which you note.
It has been good to have further discussions with you about this and we hope that you will see the positive changes.
With kind regards
Review submitted from a Postal Card by A M (Son of Resident) on Tuesday 6 December 2016. Relates to November 2016.
I think Chatsworth Lodge is a lovely, warm and wonderful home where they look after my mum and make sure all her needs are catered for and she is treated with dignity and respect.
How likely would you be to recommend Chatsworth Lodge? Extremely Likely
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Cleanliness
Treated with Dignity
Food & Drink
Staff
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Jo Isherwood, Care home manager at Chatsworth Lodge responded to this review on 23 Dec 2016:
Thank you very much for your review. It is so lovely to hear that you are happy with the care your mother receives from Chatsworth. Our staff do work hard to make sure all our residents and their families feel welcome and at home.
Thank you again.
Best wishes.
There are currently no Care Home Idol entrants who have performed at Chatsworth Lodge