Chatsworth Lodge Care Home

Chatsworth Road, Chesterfield S40 3BQ
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9.5 71 Reviews
  • Chatsworth Lodge Care Home, Chesterfield
Chatsworth Lodge Care Home in Chesterfield offers residential care, dementia residential care and short-term respite care.

The modern, homely and bright care home boasts 39 bedrooms, spacious communal living rooms and a well-maintained garden for residents to enjoy. Chatsworth Lodge offers great access to local amenities in Chesterfield and has connections with local businesses and charities, including British Legion and schools, so residents always have something fun to do.

Rated 'Good' by CQC (July 2023), the team offer residential care for people who live with dementia, plus short-term respite stays. Respite care enables home carers to have a break and also gives you the chance to experience the community for yourself. If you're on the fence, why not book a respite break at Chatsworth Lodge and see if it suits you?

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150

These prices are only a guideline, please contact Chatsworth Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Zenka Shires (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Chatsworth Lodge Care Home Reviews (71)

Total of 71, showing 61-71
9.5

Chatsworth Lodge Care Home has a Review Score of 9.5 (9.481) out of 10, based on 27 reviews in the last 2 years. Over all time Chatsworth Lodge Care Home has 71 reviews.

Overall Experience

  • 44
  • 26
  • 0
  • 0
  • 1

Date Published

71
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12
27
44

Review from H H (Niece of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit the home every week. I feel like I know everyone there. The staff are very very friendly. If I want anything at all, it is never too much trouble for them. Staff are very good with the residents.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you speak so highly of our hard-working staff and that you believe our staff provide a good level of care to our residents.
Kind regards.

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Review from E H (Nephew of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are generally friendly and helpful. My uncle is not a fan of loud TVs having reasonable hearing himself. Also, not a fan of group activities although I can see the benefit amongst other residents.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our staff to be both friendly and helpful. It is also pleasing to see that you feel as though your father receives a good level of care. If you would like to discuss ideas on how to make your fathers care more personal, my door is always open so please feel free to come in and have a chat.
Kind regards, Home Manager

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Review from Caroline S (Niece of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty has been in Chatsworth Lodge for one month so it is early days to have witnessed 'across the board' but I can say the staff are all excellent and caring and welcoming to all visitors and the care my aunt has received has been very good so far. The other residents all appear happy and well looked
after.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents, so I am very pleased to hear that your auntie has settled in and that you find our staff to be caring and welcoming.
Kind regards, Home Manager

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Review from Lynn H (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is clean and very well cared for. Residency always smells fresh and clean food is tasty, nourishing, well presented and the homemade cakes, soups delicious sandwiches etc. Visitors invited to eat with residents, I love the various areas encouraging interaction with others. All tastefully decorated.
Mum says "I love the staff and they love me" I can see why she says that as from the management, carers and kitchen staff are wonderful.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that your mum is very well cared for and that she has a lovely mutual relationship with the staff. We truly believe that it is important that our residents feel at home with us and that they are loved and respected.

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Review from Sylvia H (Friend of Resident) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant atmosphere. Staff very helpful.
My friend is settled and happy.

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Review from Kelly P (Friend of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love it, staff are brill. Love them, can't say a bad word.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am pleased to hear that you find our home and staff to be a welcoming and friendly.
Kind regards Michelle Rose, Home Manager

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Review from S C (Relative of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chatsworth Lodge Care Home is a very homely place. I visit my relative regularly and am welcomed by staff and the manager.
Since the new manager has been in post, the home has grown with her, her vibrance is infectious. So glad to hear CQC gave them five Goods. Well done to you all.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am pleased to hear that you find our home to be a welcoming and homely environment.
Kind regards Michelle Rose, Home Manager

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Review from Curtis B (Relative of Resident) published on 2 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When entering the home, I was greeted by the manager, who gave me a real warm welcome and was able to answer any questions I had about my relative.


The home is wonderful and offers a home from home experience and would recommend to anyone.


Absolutely fabulous.

Reply from Michelle Rose, Care Home Manager at Chatsworth Lodge Care Home

Thank you for rating our home 5 stars across the board. We all work tirelessly to provide the best care we can whilst creating the ‘home from home’ feel. It is wonderful to know that we achieved this.


Kind Regards,
Care Home Manager

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Review from S C (Daughter of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team provided my father with excellent care - given with a personal touch. He was treated as a true individual. The staff always has time to chat with him and treated him with dignity and respect.

Reply from Paul Rigg, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to write a positive review for Chatsworth Lodge, all feedback is really appreciated and I will certainly pass your comments on to the team. We strive to provide the best care possible and have each resident's person-centred care at the heart of what we do. I am very pleased to read that you feel your father received this excellent care.
Paul Rigg, Home Manager.

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Review from Suzanne S (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Chatsworth Lodge for a weeks respite and I cannot praise them enough. They were brilliant. The staff are happy and smiley talking to the residents and making sure they are Ok at all times. The place is clean, no old people home smells and good home cooked meals. Dad does not like
going away from home but I need a break now and then. He liked it there and is keen to go in again which says a lot. The manager is busy but always has time for you, she is a credit to Chatsworth Lodge. Thank you to all the staff, they are wonderful.

Reply from Joanne Isherwood, Care home manager at Chatsworth Lodge Care Home

Thank you very much for your review.
It is lovely to hear such positive words about our home.
I am so glad that your father enjoyed his time here, and that you were happy with the care he received.
Our staff do work hard to maintain a high standard of care, it is great to know that this is noted.
Thank you again.
Kind regards.

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Review from A M (Son of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Chatsworth Lodge is a lovely, warm and wonderful home where they look after my mum and make sure all her needs are catered for and she is treated with dignity and respect.

Reply from Jo Isherwood, Care home manager at Chatsworth Lodge Care Home

Thank you very much for your review. It is so lovely to hear that you are happy with the care your mother receives from Chatsworth. Our staff do work hard to make sure all our residents and their families feel welcome and at home.
Thank you again.
Best wishes.

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Current Review Score: 9.5 (9.481)

Overview of Review Score

The Review Score of 9.5 (9.481) out of 10 for Chatsworth Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.481 for Chatsworth Lodge Care Home is calculated as follows: ( (200 Excellents x 5) + (97 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 322 Ratings = 4.481

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chatsworth Lodge Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (1)

Zenka

Zenka Shires

Job Title: Home Manager

Joined: 1995

Hello! My name is Zenka Shires, and I'm the Home Manager at Chatsworth Lodge Care Home in Chesterfield.


I've worked in care for over 25 years, and have the experience of working my way up from being a Care Assistant, to Senior Care Assistant, and through to the Management levels since joining Chatsworth Lodge in 1995.


Chatsworth Lodge holds a special place in my heart, and our friendly team are here to make your loved ones feel comfortable, safe and happy. Come by and say hi anytime!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chatsworth Lodge Care Home to verify any information. View our terms and conditions. Chatsworth Lodge Care Home has an Enhanced Service - more info.