Chatsworth Lodge Care Home

Chatsworth Road, Chesterfield S40 3BQ
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9.5 72 Reviews
  • Chatsworth Lodge Care Home, Chesterfield
Chatsworth Lodge Care Home in Chesterfield offers residential care, dementia residential care and short-term respite care.

The modern, homely and bright care home boasts 39 bedrooms, spacious communal living rooms and a well-maintained garden for residents to enjoy. Chatsworth Lodge offers great access to local amenities in Chesterfield and has connections with local businesses and charities, including British Legion and schools, so residents always have something fun to do.

Rated 'Good' by CQC (July 2023), the team offer residential care for people who live with dementia, plus short-term respite stays. Respite care enables home carers to have a break and also gives you the chance to experience the community for yourself. If you're on the fence, why not book a respite break at Chatsworth Lodge and see if it suits you?
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150

These prices are only a guideline, please contact Chatsworth Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Zenka Shires (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Chatsworth Lodge Care Home Reviews (72)

9.5

Chatsworth Lodge Care Home has a Review Score of 9.5 (9.461) out of 10, based on 27 reviews in the last 2 years.
Over all time Chatsworth Lodge Care Home has 72 reviews.

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Reviewer Connection to Chatsworth Lodge Care Home
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Total of 72, showing 41-60
Review from K H (Daughter of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chatsworth Lodge staff are friendly and professional every interaction I observe with staff and my Dad make him beam with happiness. He is settled and appears happy.
Staff are informative and I feel that I can call anytime.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for your kind words, it is a pleasure to care for your dad and we are delighted to hear that you are satisfied with the care we are providing at Chatsworth Lodge. Many Thanks.

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Review from J G (Daughter of Resident) published on 23 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and friendly staff. Don't worry about mum because I know they will get in touch with me if there's something wrong with mum, and I know she is being looked after well. All staff are very caring and seem to know what every individual needs. Would recommend the home to anyone.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for taking the time to leave a review for Chatsworth Lodge, I will pass your kind words onto the staff and I am sure they will very much appreciate them. Kind Regards, Michelle Rose

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Review from William B (Husband of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the staff I have met to be pleasant and caring. My wife has never complained to me about anything.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for your kind words, they are very much appreciated. Kind Regards, Michelle Rose

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Review from A W (Daughter of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every effort has been made during these challenging times to normalise things for mum where possible. Staff appear very friendly and have been helpful on all occasions.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for your kind words, I will be sure to pass them onto the team. It has been a tough year but we do all we can to ensure residents are happy. Kind Regards, Michelle Rose

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Review from Peter J (Friend of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always get a polite, helpful and friendly welcome from staff. They always ensure all Covid protocols are implemented fully. The home is really well run, giving the greatest care for all the residents. They are treated with great care, dignity and respect. The fees are very good value for money. It
is always a pleasure to visit and knowing my friend is so well cared for and secure.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for taking the time to leave a review for the home, it is much appreciated. I will be sure to pass your comments onto the team. Kind Regards, Michelle Rose

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Review from A B (Granddaughter of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma has been here for nearly 2 weeks, everyone has made her feel very welcome and been very kind to her. She seems to be settling in and happy.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for your feedback, it is a pleasure to look after your grandmother. I am delighted to hear that you are pleased with the care we provide. Kind Regards, Michelle Rose

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Review from Jill R (Daughter of Resident) published on 18 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was at Chatsworth Lodge originally for respite care. He enjoyed his stay there and was well looked after, enjoying it so much he wanted to stay. Staff were caring and also took the time to get to know Dad and his likes and dislikes and encouraged Dad to get involved with activities laid on especially
at the care home, which he did.
I can't praise them enough especially during these difficult times.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for taking the time to complete a review for us and for the lovely words, I will be sure to pass your compliments onto the staff. Kind Regards, Michelle Rose

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Review from S S (Resident) assisted by family/friend published on 2 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I felt safe and secure during my week's respite care and was well treated by the staff. Unfortunately, frequent disturbances from other residents were distressing, especially at night.
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Review from Heather W (Daughter of Resident) published on 16 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good standard of care and lovely staff. Extremely pleased with the level of support over Covid-19.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for your lovely review, we are working hard to ensure we are able to maintain good relations with families throughout this time. I will be sure to pass your kind words onto the team.

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Review from Dawn F (Daughter of Resident) published on 6 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Chatsworth Lodge provides a very welcoming environment for residents and visitors alike.
Staff are efficient, caring and friendly and most go beyond the call of duty to accommodate the resident's needs.
My mum is very content and happy there.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for taking the time to leave this review. Our team of friendly and efficient staff strive to provide the highest possible level of care to our residents, and we are pleased to receive this positive feedback. Kind Regards.

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Review from S W (Son of Resident) published on 23 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely, friendly, caring home. Staff caring. Lovely atmosphere. Great food.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for taking the time to leave a review for us; we really do appreciate all the feedback we receive.

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Review from Julie H (Daughter of Resident) published on 18 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough for the care and support they have given to my Mum and all the residents at Chatsworth Lodge in this very difficult time. My Mum has celebrated her 90th birthday yesterday and even though as a family we have missed this big milestone celebration, the staff made it a
very special day for her.
The dedication to keep residents safe has been fantastic, as a family we cannot thank you enough.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for taking the time to leave this review, we really do appreciate the feedback we receive about our home. Our team of compassionate staff strive to understand the needs and requirements of every individual resident to provide them with the highest possible level of care. We are pleased to hear this has been your experience.

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Review from T C (Husband of Resident) published on 18 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was most surprised at the outcome of my wife being admitted to Chatsworth Lodge. The service and hard work by the staff and the friendly residents gave her much pleasure and brightened her life considerably. She is extremely well looked after and enjoys her life there.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for taking the time to leave this review, we really do appreciate the feedback we get. We strive to provide the highest possible level of care to our residents and we are glad this has been your experience.

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Review from Carol C (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think the manager and staff are doing an amazing job in the very challenging times we are all experiencing. Well done to you all.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you believe our entire team are doing an amazing job during these difficult times, that means the world to us.
Kind regards, Home Manager.

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Review from J D (Son of Resident) published on 8 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply my Mum has been wonderfully cared for in every way.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe your mum as being “wonderfully well cared for in every way”.
Kind regards, Michelle Rose, Home Manager.

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Review from A W (Daughter of Resident) published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise you enough. The moment I walked in, I knew my mum was in safe, caring hands. The atmosphere is warm and friendly. Staff engaged the residents well and were always upbeat, lifting the spirits of the residents and their relatives. I have always been made welcome and would have been very
happy to see mum stay here long term.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe our home as excellent in all areas. It is also pleasing to hear that you find our atmosphere to be warm and friendly.
Kind regards, Michelle Rose, Home Manager

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Review from J C (Daughter of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is happy and well cared for, that is my concern.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that, your mother is happy here and you believe she is well cared for.
Kind regards, Michelle Rose, Home Manager

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Review from Jean S (Daughter of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent manager and care staff that care, home from home.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe our team as excellent. It is also pleasing to hear that you would describe Chatsworth Lodge as a home from home.
Kind regards, Michelle Rose, Home Manager

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Review from P S (Son-in-law of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father in law moved to Chatsworth Lodge a year ago after a batch of ill health. He is not able to move around on his own anymore so living here has given him the constant safety and security he now needs with care staff on hand to attend to his needs including personal hygiene and washing clothes.
The day accommodation is warm, bright and airy. He is not able to join in with some of the entertainment arranged but the TV areas and hustle and bustle of activities help to create a homely (not alone) feel. Meals are regular, ample and well presented. Night time accommodation is comfortable with many additional safety features introduced to counteract his nocturnal activities as he has the propensity to fall out of bed. The home reliably manages prescribed drugs and ensures medical attention is provided. It has given me peace of mind knowing he is in a place of safety during this difficult time of his life.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you feel that your father has all the security and safety that he needs. It is also pleasing to hear that you have been given peace of mind in this difficult time.
Kind regards Michelle Rose, Home Manager

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Review from S H (Daughter-in-law of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and caring with good efforts of communication to residents. The cooks ask what meal is requested individually to the residents. But staffing levels or just haste to get people up means skin creams and sometimes teeth cleaning do not happen. A good atmosphere.
Issues:-
Hearing
aids can be lost and found days later.
Clothes/toiletries are lost eg a named coat.
Chiropodist infrequent.
Laundry - clothes returned to the wrong room.
Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Many thanks for taking the time to leave a review for Chatsworth Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our staff to be friendly and caring. If you would like to discuss any of the issues that you have raised in further detail, my door is always open so please feel free to come in for a chat on your next visit. Kind regards, Michelle Rose, Home Manager

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Current Review Score: 9.5 (9.461)

Overview of Review Score

The Review Score of 9.5 (9.461) out of 10 for Chatsworth Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.461 for Chatsworth Lodge Care Home is calculated as follows: ( (195 Excellents x 5) + (99 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 321 Ratings = 4.461
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chatsworth Lodge Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Zenka

Zenka Shires

Job Title: Home Manager Joined: 1995

Hello! My name is Zenka Shires, and I'm the Home Manager at Chatsworth Lodge Care Home in Chesterfield.


I've worked in care for over 25 years, and have the experience of working my way up from being a Care Assistant, to Senior Care Assistant, and through to the Management levels since joining Chatsworth Lodge in 1995.


Chatsworth Lodge holds a special place in my heart, and our friendly team are here to make your loved ones feel comfortable, safe and happy. Come by and say hi anytime!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chatsworth Lodge Care Home to verify any information. View our terms and conditions. Chatsworth Lodge Care Home has an Enhanced Service - more info.