The Grange Care Centre

Field Drive, Shirebrook, Mansfield NG20 8BS
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8.1 23 Reviews
  • The Grange Care Centre, Mansfield
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Care Provided by The Grange Care Centre

Type of Service

    Residential Home
  • For a maximum of 50 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • The Grange (Shirebrook) Ltd

Person in Charge

  • Jacqueline Goulding (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (50)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

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The Grange Care Centre Reviews (23)

8.1

The Grange Care Centre has a Review Score of 8.1 (8.100) out of 10, based on 1 reviews in the last 2 years.
Over all time The Grange Care Centre has 23 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Grange Care Centre
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Total of 23, showing 1-20
Review from F B (Husband of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home, and the carers are fantastic we could not have wished for better, if ever I need to go into care please let it be this one. once again thank you for the care, dedication and kindness you have shown to my wife through this trying period.
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Review from S S (Friend of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting this care home to see a friend I can say that the manager is always very welcoming and the staff is friendly and approachable. Staff appeared happy and were chatting to residents who looked well cared for. My friend had a huge smile on her face which said it all!
The facilities are good and
support for my friend is provided promptly when needed. The home appears clean and odour-free. A very pleasant visit with no concerns whatsoever.
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Review from C M (Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is wonderful, so many poorly people, such a demanding job for carers. People with terrible bowel, water and mind problems. Meal times are very good, everyone with all sorts of food problems wanting all sorts of meals. Needed people able to be taken out in wheelchairs for fresh air, always someone
to look after everyone. Trips out when the weather is good. Entertainment is very good, people are able to stay in their rooms if they don't want to take part or are not feeling very well. Medication, all people's needs are taken good care of. Thank you.
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Review from Kevin S (Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Proud to be a resident here, no complaints just praise.
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Review from Amanda Y (Daughter of Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can highly recommend this care home. The manager is a very approachable, kind and caring lady, she put me at ease when my dad went into respite. The home is excellent and clean and the staff are amazing and go above and beyond to make sure residents are getting the care they need. Nothing is too much
trouble for them. Lots of options for meals and they are well presented. Beautiful place.
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Review from Linda L (Wife of Resident) published on 18 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband stayed for 5 nights to allow me to attend a family event. We visited a few days prior to meet the manager and be shown around and meet the staff.
I was nervous about my husband going to respite for the first time, my fears were delayed.
My husband has dementia, from the minute we arrived
we were made to feel welcome and my husband was taken for tea whilst I settled his things into his room.
Throughout his stay, I kept in touch and I was told how my husband was and the fact that he was settled. I would not hesitate to recommend The Grange Care Centre and I will have no fears if my husband going for respite.
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Review from M S (Husband of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at The Grange since August 2020. Had reservations at first but very happy with the home. Very pleased to see the previous manager return.
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Review from S R (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the way the carers look after Mum. She is eating well and is always clean when she allows staff to wash her.
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Review from Ruth A (Wife of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An enjoyable and informative review meeting.
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Review from J S (Grandson of Resident) published on 23 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma came into The Grange in 2017 after starting with dementia. She was well looked after, and the home informed our family of any concerns they had. It was her 100th birthday in August 2020, and they allowed us to visits outside the home to see her through the window, which was special to us
all. She sadly passed away in June 2021; the home went above and beyond for us all.
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Review from Kathryn C (Daughter of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had looked at several care/nursing homes around Chesterfield and in Cumbria (where I live) and this is one of the best.
It is a very well managed home with well chosen, caring and competent staff, my mother was happy and settled there from that first afternoon she arrived and for the duration of
her stay.
She was always groomed and dressed appropriately and made friendships with other residents and staff alike.
There was nothing that the staff were unable to cope with in their efficient and calm manner.
This nursing home is a gem!
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Review from Dian P (Daughter of Resident) published on 22 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On my visits to Orchard Grange, I am satisfied that my mum is well cared for. The staff are very friendly and caring. Overall I am happy with the home.
Reply from Maggie Blower, Home Manager at The Grange Care Centre
Many thanks for taking the time to leave a positive review for The Grange Care Centre, we are always pleased to receive feedback and I will certainly share it with the team. We take great pride in…read more
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Review from Val R (Daughter of Resident) published on 22 December 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has dementia and had to be admitted for emergency respite when mum went into hospital. The Grange isn't local to us, it is a good 30 minutes drive but due to the urgency, it was the only bed available. Dad was there a total of two weeks. He had his own room and toilet. The staff were very good
with him and responsive to his requests i.e. he asked for a haircut .... so he got one :). The room and toilet were always clean and tidy, and Dad was always dressing and groomed appropriately.


We had to extend Dad's stay a second week and I had completely overlooked additional medication but the staff really put themselves out by fetching it from Dronfield where the blister packs were made up, what made us even more grateful was that it snowed that day but the member of staff still fetched his tablets.

Reply from Maggie Blower, Home Manager at The Grange Care Centre
Many thanks for taking the time to leave a positive review for The Grange Care Centre, we are always pleased to receive feedback and I will certainly share it with the team. We strive to provide the…read more
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Review from Jean S (Wife of Resident) published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care in the home. The staff are very friendly and caring, the home kept very clean and warm.
Reply from Maggie Blower, Home Manager at The Grange Care Centre
Many thanks for taking the time to write a positive review on our home, The Grange Care Centre. All feedback makes a big difference to our home and the staff and I will certainly pass your comments on…read more
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Review from R S (Daughter of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are caring and helpful. I cannot fault the care Mum receives.
Reply from Maggie Blower, Home Manager at The Grange Care Centre
Thank you for taking the time to write a positive review on The Grange Care Centre, all feedback is much appreciated and I will certainly pass your comments onto the team. We strive to provide the…read more
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Review from Louis P (Respite Resident) assisted by family/friend published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is brilliant. I am in for respite care. The staff there have looked after me very well after my heart failure and being in the hospital for five weeks.
I would like to stay longer as I feel well since I have been there. I would stay there again and tell my friends about it.
Overall very
good and homely and warm.
Reply from Maggie Blower, Home Manager at The Grange Care Centre
Thank you for sharing your thoughts on your home, Louis, and to leave a positive review that I will certainly pass onto the staff. As you have experienced we strive to provide the best care possible…read more
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Review from Simon S (Grandson of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are friendly and hardworking.
Reply from Maggie Blower, Home Manager at The Grange Care Centre
Many thanks for taking the time to write a positive review for The Grange Care Centre, all feedback is really appreciated and makes a big difference to our home and all the staff – I will certainly…read more
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Review from Mark H (Son of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the care home is excellent.
My mum is always praising all the staff. She is always saying she loves it. She is well cared for, the same as all the other residents.
The care home is always clean, all the staff have always got a smile and are laughing with the residents.
I highly recommend
this care home.
Reply from Maggie Blower, Home Manager at The Grange Care Centre
Many thanks for taking the time to write a positive review for The Grange Care Centre, all feedback is greatly appreciated and I will definitely pass your comments on to the team. I am very pleased to…read more
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Review from Val S (Daughter of Resident) published on 29 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
The first impression of The Grange is that it is a little rough around the edges. Decor, furniture, fixtures, and fittings are past their best. However, there is currently redecoration underway which is very welcome and I've been informed new furniture is on order so this may improve in the future.
The rooms always appear tidy, homely and in good order.


The environment is more than compensated by the staff who appear very kind, welcoming and attentive. There are regular staff who know the residents well and are responsive to requests. The Manager is visible in the home and her door is always open for a chat or any queries.


The activity coordinator is an asset to the home and regular daily activities and entertainment are on offer, although for so many residents in the home it would be good to see more resources in this area.


Mum was very anxious and distressed on admission, but thoughtful care and management have made her settle well. I'm happy with the care she is receiving.

Reply from Margaret Blower, Home Manager at The Grange Care Centre
Many thanks for taking the time to leave a review for The Grange. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team, especially your very kind…read more
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Review from Della A (Daughter of Resident) published on 7 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are friendly and helpful, the home is always clean and warm. Meals are more than adequate and have been nice when I have eaten with mum, although snacks between meals could be offered. Bedrooms can be decorated how the service user wants.
Entertainment is adequate and activities with clients
are undertaken. Staff take into account individual needs and have always been respectful and caring with difficult residents. There are several rooms that residents can sit in on each floor so are not forced to be all together.
Reply from Maggie Blower, Care Home Manager at The Grange Care Centre
Thank you very much for your review.
It is lovely to hear such positive feedback for our home.
We do try hard to make the residents and their families feel welcome and at home.
Thank you again.…read more
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Current Review Score: 8.1 (8.100)

Overview of Review Score

The Review Score of 8.1 (8.100) out of 10 for The Grange Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Grange Care Centre is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.1 Points relating to the number of positive Reviews for The Grange Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 1 Positive Reviews ÷ 10 = 0.1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Grange Care Centre

What types of Care is The Grange Care Centre registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Grange Care Centre have?

There are 50 Single Rooms.

What are the Facilities & Services at The Grange Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange Care Centre to the centre of Mansfield?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange Care Centre to verify any information. View our terms and conditions. The Grange Care Centre has an Basic Service - more info.