The Grange Care Centre, Mansfield, Derbyshire
The Grange Care Centre, Mansfield, Derbyshire
The Grange Care Centre, Mansfield, Derbyshire

The Grange is located within easy access of the market town of Mansfield and provides specialist residential and respite care in a warm and friendly environment.

The rooms are all en-suite and are decorated to a high standard with modern facilities and amenities. The focus is on providing individual care to promote a healthy lifestyle with activity and diet.

The home is actively engaged with the local community. There are regular outings and activities and stimulating social sessions within the home, including games such as cards and dominoes, reminiscence sessions and themed days.

The home has a lovely garden for residents to sit back and relax in.

Group: Orchard Care Homes

Person in charge: Maggie Blower (Home Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Turn left from railway station, left onto Station Road and left again onto Central Drive until you see The Grange on your left.

Visiting:

Visitors welcome anytime.

Parking:

Free on-site parking.

Latest Care Quality Commission* Report on The Grange Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 The Grange Care Centre has a Review Score of 8 (8.000)

The Review Score of 8 (maximum of 10) for The Grange Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for The Grange Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.55 for The Grange Care Centre is calculated as follows: ( (37 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 60 Ratings = 4.55

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.45 Points relating to the number of positive Reviews for The Grange Care Centre is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 2 Reviews ÷ 10 Target = 0.200

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Grange Care Centre?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Grange Care Centre

  • Daughter of Resident/Service User
    4
  • Niece of Resident/Service User
    1

The first impression of The Grange is that it is a little rough around the edges. Decor, furniture, fixtures, and fittings are past their best. However, there is currently redecoration underway which is very welcome and I've been informed new furniture is on order so this may improve in the future. The rooms always appear tidy, homely and in good order.

The environment is more than compensated by the staff who appear very kind, welcoming and attentive. There are regular staff who know the residents well and are responsive to requests. The Manager is visible in the home and her door is always open for a chat or any queries.

The activity coordinator is an asset to the home and regular daily activities and entertainment are on offer, although for so many residents in the home it would be good to see more resources in this area.

Mum was very anxious and distressed on admission, but thoughtful care and management have made her settle well. I'm happy with the care she is receiving.

How likely would you be to recommend The Grange Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Margaret Blower, Home Manager at The Grange Care Centre responded to this review on 29 Aug 2017:

Many thanks for taking the time to leave a review for The Grange. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team, especially your very kind feedback regarding our onsite activity coordinator. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you are happy with the care your mum is receiving. I am also pleased to hear that your mum has settled in and that you can see the on-going improvements we are currently making to the d├ęcor and furnishings.
Kind regards, Home Manager

Staff are friendly and helpful, the home is always clean and warm. Meals are more than adequate and have been nice when I have eaten with mum, although snacks between meals could be offered. Bedrooms can be decorated how the service user wants.
Entertainment is adequate and activities with clients are undertaken. Staff take into account individual needs and have always been respectful and caring with difficult residents. There are several rooms that residents can sit in on each floor so are not forced to be all together.

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Maggie Blower, Care Home Manager at The Grange Care Centre responded to this review on 06 Mar 2017:

Thank you very much for your review.
It is lovely to hear such positive feedback for our home.
We do try hard to make the residents and their families feel welcome and at home.
Thank you again.
Best wishes.

Wonderful care home with clean rooms, good food and very dedicated caring staff. My Mum had been there for three years before her recent passing. Whilst in hospital after a recent stroke, the staff phoned to see how Mum was and always there if we needed anything. When she arrived back at The Grange on end of life care, we could not have asked for anything more. We were kept up to date every time Mum showed worrying signs so we could get to her and when the time came nothing was too much trouble. Endless cups of tea/coffee, food, staff on tap whenever we wanted a chat or to have Mum moved. Respect and dignity given at all times and very accommodating to family and friends. Thank you to you all for looking after Mum for the last three years. We would have lost her a long time before if it wasn't for the Grange. Highly recommended.

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Trudy Godley, Care Home Manager at The Grange Care Centre responded to this review on 14 Dec 2016:

Thank you very much for your review.
We are so sorry that you mother passed away. It really was a pleasure to look after her.
It is lovely to hear that she enjoyed her time here and that you felt the staff did a good job.
It does mean an awful lot to us to make sure that our residents and their families are made to feel at home and well cared for.
Thank you again.

Best wishes.

My Uncle has been here for just under a week and he is so happy! From day one he immediately felt at home, saying that the carers are so lovely and cannot do enough for him. He is eating better than he has ever eaten, saying the food is amazing, cooked breakfast and fish n chips on Friday! He is the cleanest he has been for years and the most comfortable. He can't stop smiling! He is involved in activities and his room is huge and spotless. He is on residential care but he thinks it is more like an all inclusive hotel! We were welcomed immediately and nothing is too much trouble. Definitely the right decision and after hearing bad rumours about The Grange, I felt that I needed to give it some credit. Cannot praise it enough so far. Lovely knowing my uncle is not alone and has such caring people around him if he needs them. Thank you. A great weight has been lifted off our shoulders. You are true angels.

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would just like to say to the manger and staff at this nursing home a big thanks to all of them for the excellent service and care they give to my mum and family. Nothing is to much trouble, the excellent care and dignity they show towards my mum the home is kept to high standard. This was the hardest decision me and my sister had to make but it's the best one, thanks again to everyone who works at this nursing home for everything.

How likely would you be to recommend The Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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