The Park Residential and Nursing Home

40 St Marks Road, Derby DE21 6AH
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9.6 93 Reviews
  • The Park Residential and Nursing Home, Derby
The Park care home stands out for its dedicated team, providing residential, nursing, dementia, palliative and respite care, which can be pre-booked. The team enriches residents’ lives daily and warmly welcomes family and friends.

Operated by not-for-profit provider Sanctuary Care, the home features stunning gardens with wheelchair-friendly paths, sensory planting and a vegetable patch for those who enjoy gardening. These spaces are ideal for summer gatherings, and some ground-floor bedrooms offer direct patio access.

Mealtimes are a highlight, with a talented chef preparing delicious, nutritious dishes and home-baked treats for afternoon tea. Alternatives are always available on request.

Residents can relax in welcoming lounges, take part in activities, or visit the hair salon for regular appointments and pampering. Activities include painting, baking, gentle exercise and reading in the library.

Bedrooms are tastefully decorated, and residents are encouraged to bring personal items to create a homely space. The Park is located in a residential area close to shops and a library, with a large car park for convenient visiting.

Proud to be veteran-friendly

The Park is the first Sanctuary Care home to achieve Veteran Friendly Framework (VFF) status, supporting the practical, emotional and social needs of the armed forces community living in care homes. The VFF is a collaboration between Armed Forces charities Royal Star & Garter and Royal British Legion, and NHS Veterans’ Covenant Healthcare Alliance (VCHA).
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Care Provided by The Park Residential and Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1144
  • Self-Funded Nursing Care: from £1364
  • RESPITE Self-Funded Residential Care: from £1144

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1144 and for nursing care £1364, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact The Park Residential and Nursing Home to find out the exact price for your requirements.

Contact The Park Residential and Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Park Residential and Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Juliet Gardner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (42)

The Park Residential and Nursing Home Reviews (93)

9.6

The Park Residential and Nursing Home has a Review Score of 9.6 (9.585) out of 10, based on 24 reviews in the last 2 years.
Over all time The Park Residential and Nursing Home has 93 reviews.

Overall Experience
  • 57
  • 29
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Date Published
  • 93
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Reviewer Connection to The Park Residential and Nursing Home
  • 26
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Total of 93, showing 1-20
Review from Amanda S (Daughter-in-law of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and level of care at The Park was very friendly and understanding during a difficult couple of weeks at The Park. I would like to thank everyone for their professional approach, good advice and kindness. In particular, the manager was very experienced, empathetic and knowledgeable, taking
into consideration the needs and welfare of the resident and family. A big thank you to all the staff.
Reply from Jacob Hardie, Design and Marketing Assistant at The Park Residential and Nursing Home
Thank you for sharing such thoughtful feedback. We're delighted to hear that our team provided the support and understanding you needed during a challenging time. It's wonderful to know that our…read more
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Review from Christine M (Sister of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After over 2 years of in and out of hospitals and nursing homes, we thought we were losing my sister. Then she came to The Park Residential and Nursing Home - Sanctuary Care, and her whole life changed. The staff there helped her eat good food, learn activities. She was treated with dignity and felt
safe again. She made friends with many residents and staff and learned to live a better life. When I called to talk to her, they would take the phone to her and hold it to her ear so we could talk. I visited the home, and everyone was courteous and friendly.
Reply from Jacob Hardie, Design and Marketing Assistant at The Park Residential and Nursing Home
Thank you so much for your kind words. We're truly grateful to hear how much of a difference The Park has made for your sister. Knowing she felt safe, respected, and supported means everything to us.…read more
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Review from Debbie D (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found the home to be clean and appeared well run.
The staff were very friendly and helpful and seemed happy.
The food looked nice and drinks were offered throughout the day.
Once dad was given the all clear to walk using his Zimmer the staff encouraged him to walk to the dining room for meals.
Reply from Jacob Hardie, Design and Marketing Assistant at The Park Residential and Nursing Home
Thank you for your lovely review. We're so pleased to hear your dad felt supported and encouraged, and that you found the home clean, welcoming, and well run. Your kind words about our staff and food…read more
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Review from M D (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think The Park Nursing Home is a very welcoming place. Everyone is so friendly and understanding.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your lovely feedback. We're so glad you find The Park to be such a welcoming home and that our team's support and understanding have made such a positive impression.
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Review from J B (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the Park staff to be very friendly and kind to my mum and to all our family when visiting. They showed us around and were very thorough and understanding of my mums needs. They have helped us and kept us informed of how my mum is settling in to her new home. They have allowed us to spend
a lot of time with her while she is transitioning into their care. The home has a good feel to it and it is clean and my mum has a lovely room with a door to the garden which is so lovely and we can make it her own.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your wonderful feedback for our team The Park, they will be proud to read your kind words. We're so glad to hear that you and your family feel so welcomed and supported. Helping your mum…read more
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Review from Sue B (Stepdaughter of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stepdad has only been at The Park a short time but he has been made to feel welcome. He has been well cared for and looked after. Everyone is very friendly and kind. There are lots of smaller sitting rooms that are lovely to use when the family visit. Bedrooms are comfortable and very well presented
with a warm cosy feel. One staff member in particular in admin has been great; so friendly, informative and helpful.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for sharing your kind words about The Park. We're delighted to hear your stepdad has felt so welcomed and well cared for during his time with us. We'll be sure to pass on your compliments to…read more
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Review from Mary B (Wife of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has not been in long but up to yet everything okay. Pleased with room and carers.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for sharing your experience of The Park so far. We're glad to hear you're pleased with your husband's room and the care he's receiving. If there's anything you need or any way we can further…read more
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Review from K S (Wife of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having used two non-Sanctuary care homes for respite care 10-14 days prior to his admittance to The Park, I realise the three Sanctuary homes in Chaddesden are all not up to the aforesaid standard. These were the only ones offered at the time. My husband's room reminds me of a ship's cabin, nothing
like the room we were shown when we did the viewing. I appreciate my husband is doubly incontinent so most days the bed hasn't been remade as it is left to dry out. I would also comment I don't think he is encouraged to clean his teeth or put his plate with 6 teeth on it in the cleaning tabs I provided.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your feedback. We're very sorry to hear your concerns, which unfortunately you haven't raised with the home's management, who pride themselves on having very open communication with…read more
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Review from I S (Son of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with this care home, always plenty of staff on hand at all times, courteous and approachable. Staff responded quickly to any issues we had whilst visiting. Dad seemed settled and happy. Positive experience all round.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your positive feedback. We're so pleased to hear that your dad is so happy and settled with us. Our team works hard to be attentive, approachable, and responsive to both residents and…read more
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Review from Keith B (Brother-in-law of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law has been in a room at The Park Nursing Home since November 2023. He has gained wirght and looks very happy. He is confined to his bed, but looks well looked after. His room is comfortable and tidy. The staff are friendly and welcoming. The manager explained why the staff were not able
to move him around very much. We understood the constraints and were very happy with the quality of care given.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for sharing your experience with us. We're so pleased to hear that your brother-in-law is so happy, well cared for and comfortable. Our staff are so proud to work at The Park and we're glad…read more
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Review from G C (Friend of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting my friend at the home he seems happy and settled, though sometimes I think he is a little bored. He speaks well of the staff staying they are friendly and helpful. From my own observations, I have never seen any activities taking place with residents. I also feel the lovely garden is underused
again never seen any residents sitting and enjoying the warm fresh air.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for sharing your feedback, we're pleased to hear that your friend is so happy and settled and has positive comments about our staff. Regarding your observations, our garden is a popular spot…read more
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Review from A H (Niece of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service, care and compassion shown to my aunty was excellent. She was on end-of-life care but was always treated with the dignity she deserved. The staff also looked after the visitors, which helped us through a very distressing time. Would like to say a very big thank you for all you have done
to help. Wishing you all the very best in what you do.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you so much for your heartfelt feedback, the team will be touched to read your kind words, especially written at such a difficult time. It means so much to know that you and your family felt so…read more
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Review from C S (Relative of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you walk in, The Park is a very welcoming place. All staff are very friendly and helpful and are on hand to answer any queries.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you so much for your kind words about the team. We're thrilled to hear that you feel so welcome, the staff work hard to make sure The Park feels so homely for loved ones too and your feedback is…read more
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Review from Ray S (Nephew of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our aunt came in on July 9th Tuesday, for end-of-life care, and has received excellent care and attention. The staff have all been considerate, understanding and very professional at all times. We would not hesitate to recommend 'The Park' to anyone. Well done to you all.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your heartfelt review for The Park. We're pleased to hear that your aunt received such excellent care and attention during such a difficult time and the team will be touched to read your…read more
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Review from S O (Son of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident since October 2023. The daily care staff are caring and considerate of Mum's needs. The nursing staff have taken appropriate action when required, escalating issues to the GP in a timely manner. The management and admin team have dealt with any queries or incidents with openness
and honesty, providing a speedy and satisfactory response. The overall internal condition of the building is clean and tidy. Mealtimes are at set periods which helps give mum a routine each day, as do set regular times for showering/bathing. Whilst some mindful and/or physical activities during the day may be arranged, as mum is aged 98 and has lost her sight, it is not always possible for her to engage.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your review for The Park and your kind words about the team, they will be so pleased to read your comments.
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Review from Vivienne M (Stepdaughter of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our step-mum's health declined quite rapidly during this month. Our experience at The Park during this time was second to none. Nothing was too much trouble and our step-mum's care was a priority. We, as a family, cannot speak highly enough of the staff at The Park, caring, dedicated and professional
at all times. Sadly our step-mum passed away but she was surrounded by us, her step-family and the staff at the home, her second family. Thank you all.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your heartfelt review for The Park, especially written at such a difficult time. We are so sorry for your loss and thank you for taking the time to leave such kind words for the team.
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Review from Karen D (Wife of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has recently been a resident of The Park Residential and Nursing Home. Unfortunately, he has since passed away.
The care he received in his final 36 hours was second to none. The carers came to see him every 30 minutes to make sure everything was OK.
From a personal experience, they looked
after myself and my family too, bringing us drinks and making sure we were eating. I myself do not wish to die at home and after seeing the care he received it would be a personal choice of mine to go to the nursing home.
There are carers that I would like to name but it's not advised, so thank you all for the loving care and attention you provided for my husband during his last hours.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for such a beautiful review, especially written at such a difficult time. We are so sorry for your loss and will pass on your kind words to the team at The Park, who would have been very…read more
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Review from Michael S (Husband of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife came in for respite care, something we had not used before. She had an open pressure sore that despite our efforts through the district nurse at home was seemingly getting worse. In 4 weeks (The Park) the staff and nursing team reduced it by 50% outstanding care and all staff treated her and
ourselves with the utmost respect.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your review of The Park, we are delighted the team could support your wife to make such fantastic progress during her stay - if you ever need respite care again please don't hesitate to…read more
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Review from Aldyth M (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My beautiful mum received end-of-life care at The Park Residential and Nursing Home, the love and care they showed Mum and family was amazing. Nothing was too much trouble, every single member of staff no matter what their role was compassionate and really cared.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your heartfelt review, especially written at such a difficult time. We will be sure to pass your comments to the team at The Park and are so sorry for your loss.
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Review from G S (Wife of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
A couple of the residents are vocal, one of whom is aggressive and abusive and who treats the staff badly.
My husband's room is close to the lounge and I am able to hear what is happening.
On Sunday, I could hear the two residents and I was impressed with the way the member of staff dealt with the
situation, especially the abusive resident. She was calm, steady and dealt with them really well.
Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home
Thank you for your review. When people live together, like any family, occasionally someone may become agitated and our experienced team are certainly wonderful when it comes to calmly diffusing a…read more
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Current Review Score: 9.6 (9.585)

Overview of Review Score

The Review Score of 9.6 (9.585) out of 10 for The Park Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.585 for The Park Residential and Nursing Home is calculated as follows: ( (181 Excellents x 5) + (70 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 272 Ratings = 4.585
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Park Residential and Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (7)

Juliet

Juliet Gardner

Job Title: Home Manager Joined: 2023

Having worked in care for over 20 years, within community and care home settings, Juliet qualified as a nurse in 2008.


Very quickly she realised her passion was caring for older people and she has proudly managed care homes since 2012, creating that ‘home from home’ experience for her residents.


Juliet is delighted to have joined The Park and Sanctuary Care, which she describes as a “quality-orientated and person-centred organisation” to support those who live, work and visit The Park.

Charlotte

Charlotte Brady

Job Title: Care Assistant Joined: 2018

I have worked at The Park for 6 years it’s like my extended family - I love taking care of and looking after all the residents.

Elaine

Elaine Waldrom

Job Title: Care Assistant Joined: 2019

I love care and have always loved working with the elderly. I like to see them all smile, it makes what I do so worthwhile.

Erin

Erin Naylor

Job Title: Care Assistant Joined: 2018

I have worked at The Park for 5 years and I love caring for our residents - it keeps me smiling all day.

Tony

Tony Keeling

Job Title: Maintenance Man Joined: 2009

I have worked at the park for 14 years and it gives me such satisfaction doing different jobs every day. I also love chatting with the residents.

Susan

Susan Horvatt-Szovati

Job Title: Administrator Joined: 2019

I have worked at the park for 4 years. I love the variety of the job, no one day is the same. Our team are lovely and the residents are a dream.

Claire

Claire Ridley

Job Title: Chef Manager Joined: 2021

I have worked at The Park for two years and enjoy cooking for our residents and spending time with them.

Frequently Asked Questions about The Park Residential and Nursing Home

What types of Care is The Park Residential and Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Park Residential and Nursing Home have?

There are 42 Single Rooms.

What are the Facilities & Services at The Park Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is The Park Residential and Nursing Home to the centre of Derby?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Park Residential and Nursing Home to verify any information. View our terms and conditions. The Park Residential and Nursing Home has an Enhanced Service - more info.