The Park Residential and Nursing Home

My wife is generally well cared for and the staff are attentive efficient and friendly. They also support visitors very well and deal with queries promptly.

Our dad came to the park for only a short few days but within that time space we as a family could not of wished for any better care.the staff go above and beyond and are so caring and compassionate...nothing was ever too much trouble.his room along with the home was spotless .dad was always being checked on and always looked immaculate which was important to dad and us as a family.staff would always come and check on us too and we was able to use the kitchenette to make ourselves refreshments.I would like to say a special heartfelt thanks to the night staff who where on shift on the night passed away they where outstanding, compassionate, supportive and very professional.special thanks go to clifford who especially took the time to spend with us a family at what was a very emotional and difficult time for us as a family ..what an amazing team you all are you should be very proud of yourselves each and everyone of you.special thanks also to juliette and Violet for all did for us all

Mum was very well cared for at The Park. She arrived for end of life care nearly three weeks ago and sadly passed away yesterday but the staff were so kind, sensitive and thoughtful, I felt well looked after as well as mum! Everyone seemed lovely, kind and friendly, thank you!

My partner is very content which is very important for me. I know, he is being looked after.

My father spent four months being cared for in The Park. I thought the service provided was exceptionally good. As a relative, it's critically important that you feel your loved one is well cared for, and that they are treated kindly, with dignity and respect. For my dad, this was certainly the case. The staff were all super-friendly and helpful. The general atmosphere in the home was warm and welcoming. It was a massive relief to know that he was well cared for. I feel grateful for everything they did for him.

Our friend was only at The Park home for 5 weeks. We found that he was well looked after. As you see the below we found it excellent. No problems. The staff were very friendly and helpfull. Thank you so much Patricia and Ian.

Having found ourselves in a situation where needing end of life care, we was given a list of homes to choose from it was all very allian to us as a family having never been in the situation before, we picked the park as our first choice and I am so glad we did, I was put at ease almost straight away after speaking with Violet on the morning of my uncles arrival.Nothing was to much trouble for any of the staff all very accommodating, any questions regarding my uncles care were answered promptly and he was looked after well if only for a short time, should we find ourselves needing care i would have no hesitation in choosing the park again. A big thank you to all members of staff we came into contact with.

My father in law was on palative care when entering the home. The staff were annoying and caring throughout his stay. He was mostly in his room so some staff members played board games with him. After he passed they prepared him lovely as we all said our goodbyes. I would recomend this home to anyone. Thank you.

my wife was admitted to the park direct from a stay at hospital having been diagnosed with altziemers. it took a lot of searching and visiting other homes until a visit to the park where the atmosphere immediatley felt homely with a calming atmosphere, the staff were compassionate and friendly, nothing was too much trouble, they had a vocation not just a job, margaret was treated with care, respect and kindness, her room was clean and tidy, most of all the open door policy ensured that she could always see nurses and care staff and they could see her. she was included in activities and taken out into the garden on the warm sunny days.it relieved pressure on myself knowning that she was being looked after 24/7 professionally, i was also regularly kept informed by the staff of her progress. my thanks to all the staff for their care and attention.

Thank you.

The staff and level of care at The Park was very friendly and understanding during a difficult couple of weeks at The Park. I would like to thank everyone for their professional approach, good advice and kindness. In particular, the manager was very experienced, empathetic and knowledgeable, taking into consideration the needs and welfare of the resident and family. A big thank you to all the staff.

After over 2 years of in and out of hospitals and nursing homes, we thought we were losing my sister. Then she came to The Park Residential and Nursing Home - Sanctuary Care, and her whole life changed. The staff there helped her eat good food, learn activities. She was treated with dignity and felt safe again. She made friends with many residents and staff and learned to live a better life. When I called to talk to her, they would take the phone to her and hold it to her ear so we could talk. I visited the home, and everyone was courteous and friendly.

Once dad was given the all clear to walk using his Zimmer the staff encouraged him to walk to the dining room for meals.

I think The Park Nursing Home is a very welcoming place. Everyone is so friendly and understanding.

I have found the Park staff to be very friendly and kind to my mum and to all our family when visiting. They showed us around and were very thorough and understanding of my mums needs. They have helped us and kept us informed of how my mum is settling in to her new home. They have allowed us to spend a lot of time with her while she is transitioning into their care. The home has a good feel to it and it is clean and my mum has a lovely room with a door to the garden which is so lovely and we can make it her own.

Stepdad has only been at The Park a short time but he has been made to feel welcome. He has been well cared for and looked after. Everyone is very friendly and kind. There are lots of smaller sitting rooms that are lovely to use when the family visit. Bedrooms are comfortable and very well presented with a warm cosy feel. One staff member in particular in admin has been great; so friendly, informative and helpful.

My husband has not been in long but up to yet everything okay. Pleased with room and carers.

Having used two non-Sanctuary care homes for respite care 10-14 days prior to his admittance to The Park, I realise the three Sanctuary homes in Chaddesden are all not up to the aforesaid standard. These were the only ones offered at the time. My husband's room reminds me of a ship's cabin, nothing like the room we were shown when we did the viewing. I appreciate my husband is doubly incontinent so most days the bed hasn't been remade as it is left to dry out. I would also comment I don't think he is encouraged to clean his teeth or put his plate with 6 teeth on it in the cleaning tabs I provided.

Very happy with this care home, always plenty of staff on hand at all times, courteous and approachable. Staff responded quickly to any issues we had whilst visiting. Dad seemed settled and happy. Positive experience all round.

My brother-in-law has been in a room at The Park Nursing Home since November 2023. He has gained wirght and looks very happy. He is confined to his bed, but looks well looked after. His room is comfortable and tidy. The staff are friendly and welcoming. The manager explained why the staff were not able to move him around very much. We understood the constraints and were very happy with the quality of care given.