The Park Residential and Nursing Home

40 St Marks Road, Derby DE21 6AH
Review Us
9.6 94 Reviews
  • The Park Residential and Nursing Home, Derby
The Park care home stands out for its dedicated team, providing residential, nursing, dementia, palliative and respite care, which can be pre-booked. The team enriches residents’ lives daily and warmly welcomes family and friends.

Operated by not-for-profit provider Sanctuary Care, the home features stunning gardens with wheelchair-friendly paths, sensory planting and a vegetable patch for those who enjoy gardening. These spaces are ideal for summer gatherings, and some ground-floor bedrooms offer direct patio access.

Mealtimes are a highlight, with a talented chef preparing delicious, nutritious dishes and home-baked treats for afternoon tea. Alternatives are always available on request.

Residents can relax in welcoming lounges, take part in activities, or visit the hair salon for regular appointments and pampering. Activities include painting, baking, gentle exercise and reading in the library.

Bedrooms are tastefully decorated, and residents are encouraged to bring personal items to create a homely space. The Park is located in a residential area close to shops and a library, with a large car park for convenient visiting.

Proud to be veteran-friendly

The Park is the first Sanctuary Care home to achieve Veteran Friendly Framework (VFF) status, supporting the practical, emotional and social needs of the armed forces community living in care homes. The VFF is a collaboration between Armed Forces charities Royal Star & Garter and Royal British Legion, and NHS Veterans’ Covenant Healthcare Alliance (VCHA).
Show The Park Residential and Nursing Home on the Map

Care Provided by The Park Residential and Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1213
  • Self-Funded Nursing Care: from £1446
  • RESPITE Self-Funded Residential Care: from £1213

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1213 and for nursing care £1446, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact The Park Residential and Nursing Home to find out the exact price for your requirements.

Contact The Park Residential and Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Park Residential and Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Juliet Gardner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (42)

The Park Residential and Nursing Home Reviews (94)

9.6

The Park Residential and Nursing Home has a Review Score of 9.6 (9.577) out of 10, based on 22 reviews in the last 2 years.
Over all time The Park Residential and Nursing Home has 94 reviews.

Overall Experience
  • 57
  • 30
  • 5
  • 0
  • 2
Date Published
  • 94
  • 2
  • 6
  • 22
  • 72
Reviewer Connection to The Park Residential and Nursing Home
  • 26
  • 19
  • 7
  • 6
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 41-60
Review from Brian T (Husband of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited the home before my wife went into it, it was a very pleasant experience. No nasty smells and a great atmosphere - it was like walking into a hotel. The staff are very good and friendly and have been very helpful in helping my wife settle in. She is very happy there and very settled.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L R (Friend of Resident) published on 19 December 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Terrible standard of care of my now deceased friend and myself when visiting. Not worth the risk. Please go somewhere else! Inadequate response to my complaint which took longer than it should to respond to.
Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing HomeAt Sanctuary Care we appreciate all feedback. Thank you for using the complaints process, which we are aware remains open currently. We actively seek to find ways to improve our service and will consider your feedback when reviewing our development plans.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shirley C (Daughter of Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found the care of Mum to be very good and very helpful to us, as a family. She was only with you for a short time before she sadly passed away but received kindness and support with all she needed. Thank you.
Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing HomeThank you so much for taking the time to review our home. We're so sorry to hear of the loss of your mum but are reassured to hear how pleased you are with her care and the support our team showed during such a difficult time. Best wishes, Fae.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nigel C (Son of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst Mum was in the nursing home, she was always treated to total dignity and respect. Every member of the team, management, nurses and carers helped her stay in the home the best it could be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wasim L (Friend of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to see my friend and everyone was so pleasant and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David W (Son of Resident) published on 20 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Though Dad was only in The Park Residential and Nursing Home for a couple of weeks his care was outstanding. The staff were lovely and incredibly thoughtful, were with Dad at his end and they were a source of great comfort. A big thanks to the manager and her team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Husband of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first time we have had any experience with a nursing home and we have found that all the staff are very helpful, polite and caring. We would definitely recommend The Park nursing home if we were asked by someone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan H (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very comfortable with all tests and Covid rules being done here. We were made to feel very welcome on all visits. The staff were always aware of where the residents were at all times when the confused people went on walkabout. Staff patience was always evident. Nothing was ever too much trouble for
the staff/ Whether it was something for us as a family visiting or a request for Mum. They are a lovely hard working and caring team.
Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing HomeThank you so much for your kind words about our home and team - it is so appreciated! Best wishes, Fae.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maggie P (Daughter of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was angry and upset when she was first at The Park. Gradually, she has opened to the love and attention of the staff. Mum was depressed and grumpy at home, and we were constantly on edge as her daughters - and not living near her. Mum is now replaced, dare I say, happy, and is physically and mentally
so much stronger. Thank you to all those skilled and loving carers and all staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ivor B (Husband of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I will recommend the Park for its friendly staff, good food and care to my wife.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P P (Son of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, we have been very pleased with the care provided to our mum. She seems happy and very settled. It's clear she has a good relationship with many of the staff, who always have a friendly disposition.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Valerie E (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found "The Park" to be a good home for mum. She has received excellent nursing care. The staff are approachable, friendly, and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F N (Sister of Resident) published on 19 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited The Park Residential and Nursing Home on the 30th of April 2021. The purpose of my visit was to see my brother, who I have not seen for over six months. The staff at the home were very efficient and welcoming, testing me for Covid-19 before I was allowed to see my brother. I was very happy
with the conditions in the home and in the room in which I met my brother. The appointment time adhered to, and I was able to see my brother for one hour.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen R (Son of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although we were reluctant to put mother in a nursing home, she really needed full-time care, which we could not provide. My father-in-law spent 6-years in the same nursing home, so we knew the quality of care provided.
I always find the staff very kind and respectful to both myself and my mother.
They ring us if they need to, always answer any questions we may have. Of course, things are very difficult at the moment, but hopefully, as things improve, visiting will also improve so my mother can see all her relatives instead of just me.
Overall, we are extremely happy with the care provided to my mother.
Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing HomeThank you for your kind words about our home and team at The Park, they are so appreciated. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Daughter of Resident) published on 22 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first meeting with a member of your staff, I knew that my dad was in safe hands! Everyone I came into contact with was pleasant, accommodating and seemed happy in their work. My dad was nearing the end of life, and I believe his stay was made as comfortable as possible. Thank you for everything
you did to make it possible for me and my family to visit him in these difficult times.
Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing HomeThank you for such kind words about our home and team - we really appreciate it. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Son of Resident) published on 14 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Welcoming, friendly. Excellently managed with a committed and motivated team. Very accommodating of individual requirements and needs as well as those of relatives. Nice gardens, food looks good! Suspect staffing levels, especially at night, make for hard work, but never the less, have found The Park
to be extremely good and would recommend.
Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing HomeThank you for taking the time to review our home and for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Daughter of Resident) published on 10 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't praise The Park Residential and Nursing Home enough. The staff are amazing always there to help. They have been so good during the Covid-19 situation keeping the residents safe and well and also keeping you well informed of what's happening. I can't thank the staff enough for what they do for
my mum.
Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing HomeThank you for your kind words about our home and team, they will really appreciate it. Best wishes, Fae.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith M (Nephew of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have an uncle and auntie in care, they are both looked after very well. All the staff are very friendly and caring and they treat them with care and dignity. My aunt went on a couple of day's out and loved them. All the staff do a good job, thanks to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly, everything was clean and the meals very lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Variable depending on which staff are on. Language can be very offensive at times. Activities are pretty non-existent, a bit hit and miss.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for The Park Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.577 for The Park Residential and Nursing Home is calculated as follows: ( (164 Excellents x 5) + (61 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 246 Ratings = 4.577
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Park Residential and Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (7)

Juliet

Juliet Gardner

Job Title: Home Manager Joined: 2023

Having worked in care for over 20 years, within community and care home settings, Juliet qualified as a nurse in 2008.


Very quickly she realised her passion was caring for older people and she has proudly managed care homes since 2012, creating that ‘home from home’ experience for her residents.


Juliet is delighted to have joined The Park and Sanctuary Care, which she describes as a “quality-orientated and person-centred organisation” to support those who live, work and visit The Park.

Charlotte

Charlotte Brady

Job Title: Care Assistant Joined: 2018

I have worked at The Park for 6 years it’s like my extended family - I love taking care of and looking after all the residents.

Elaine

Elaine Waldrom

Job Title: Care Assistant Joined: 2019

I love care and have always loved working with the elderly. I like to see them all smile, it makes what I do so worthwhile.

Erin

Erin Naylor

Job Title: Care Assistant Joined: 2018

I have worked at The Park for 5 years and I love caring for our residents - it keeps me smiling all day.

Tony

Tony Keeling

Job Title: Maintenance Man Joined: 2009

I have worked at the park for 14 years and it gives me such satisfaction doing different jobs every day. I also love chatting with the residents.

Susan

Susan Horvatt-Szovati

Job Title: Administrator Joined: 2019

I have worked at the park for 4 years. I love the variety of the job, no one day is the same. Our team are lovely and the residents are a dream.

Claire

Claire Ridley

Job Title: Chef Manager Joined: 2021

I have worked at The Park for two years and enjoy cooking for our residents and spending time with them.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Park Residential and Nursing Home to verify any information. View our terms and conditions. The Park Residential and Nursing Home has an Enhanced Service - more info.