Right from our very first meeting with the manager, everything was about the careY G(Daughter of Resident/Service User)
We were so impressed with the home and the staff and we made the right choice for our relative.B S(Nephew of Resident/Service User)
The quality was excellent, she settled well and most importantly, felt safe.Melonie F(Daughter of Resident/Service User)
Right from our very first meeting with the manager, everything was about the careY G(Daughter of Resident/Service User)
We were so impressed with the home and the staff and we made the right choice for our relative.B S(Nephew of Resident/Service User)
The quality was excellent, she settled well and most importantly, felt safe.Melonie F(Daughter of Resident/Service User)
Aylesham Court is is rated Outstanding by CQC (January 2022) and offers a warm and welcoming environment with a wide range of care services. Care options include specialist nursing care, residential, convalescence, respite, Motor Neurone Disease, and palliative care, with the ground floor dedicated to residential residents.
This purpose-built home with its well-furnished interior provides a pleasant dining room and four spacious and homely lounges where residents have the opportunity to...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Aylesham Court Care Home for full pricing details and T&Cs.
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Aylesham Court Care Home has a Review Score of 9.6 (9.636) out of 10, based on 27 reviews in the last 2 years.
Over all time Aylesham Court Care Home has 95 reviews.
My mother entered Aylesham Court following three months in hospital where she had developed terrible bedsores. The expertise in Aylesham Court Care Home sorted this problem out wonderfully well whereas other care homes refused to take her because they felt they could not deal with the problem. Says it all! The management and staff are wonderful: Polite, helpful and completely professional. They have managed the coronavirus situation brilliantly and that will have been very demanding. I would thoroughly recommend Aylesham Court Care Home to anyone.
Thank you for your kind words. It is always so nice to hear words like "polite, helpful and professional" used to describe our staff. Thank you for your recommendation.
My son has been in the nursing section of Aylesham Court since July 2020 and is unable to communicate and is bed bound. Due to the difficulties since his admissions due to covid, I can only compliment the management, nurses and carers for their kindness and understanding. I feel the carers have gone out of their way to make him feel welcome and made every effort to try and understand him and help in any way they can. I know he has settled well, he has indicated to me that he is happier than his previous home. My only criticism, and it is a very minor one, that I wish his room was tidier.
Thank you for your feedback. We are so happy to hear that your son feels so welcomed and understood. I will certainly pass your comments about his room on to the manager.
Our father has stayed at Aylesham Court for respite care several times, allowing us to have holidays secure in the knowledge that he is safe and very well cared for. Before we found Aylesham Court - we had looked at several care homes, none of which, I would have been comfortable placing a loved one in. When we first viewed Aylesham Court, I was utterly thrilled by the homely atmosphere, the welcoming and friendly staff, the happy residents, the cleanliness and the evident care ethic (not to mention the platters of freshly prepared fruit and homemade biscuits) - I booked respite care for my father there and then. We have never been disappointed with his care or any aspect of his stays at Aylesham Court. Focussing on his recent stay - he was welcomed back by the staff - he was happy to be back as he referred to Aylesham Court as his second home. Whilst he was there, his health suddenly deteriorated - he passed away peacefully in his sleep with dignity. We can not thank all the staff enough for taking such good care of him.
Thank you so much for taking the time to leave us a lovely review, we really appreciate it. We are so sorry for your loss. Thank you for trusting us with your Father's care, we are so pleased that you felt at ease with him in our care. All the best to you and your family.
Having seen several homes in the last few months, I can honestly say that; Aylesham Court shines out as how a care home should be run. The dedication and attention to detail shown by the management was reflected in every member of staff.
Aylesham Court is an outstanding nursing home with dedicated and compassionate staff who are totally committed to their patients and their welfare. My husband died in the home last week and I could not have wished for better care for him, and me also, during this difficult time. Absolutely outstanding!
Please accept our most sincere condolences on the loss of your husband, and thank you for leaving such a lovely review at this difficult time. I am so pleased the team at Aylesham Court were able to support and care for you both. Kind regards.
I will never forget you all.
Thank you for taking the time to leave such a lovely review. We are saddened to hear about your loss, but hopefully, you can go away from this feeling like your mother received the best possible care.
My mother does not always enjoy the food on offer - it is not always to the same good standard, although alternatives are always offered.
Thank you for taking the time to leave your review. We are very happy to hear you can finally feel at ease with your mother in our care. However, we are concerned to hear about the food. This will be taken on board so we can look into improving our service.
Home always tidy, clean and smells good.
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team
There is always some form of entertainment, appropriate to the resident's needs where there is fun, laughter and staff that understand and care about my mum, often speaking when they walk by or pop in to speak in her room. Lovely home.
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team
Aylesham Court is the best care home that we looked at in Leicestershire. Whenever you come, it feels friendly and a home from home with nothing being too much trouble. The reception area is lovely and it doesn't feel like a care home with flowers, books of activities, photos and comfortable chairs to sit on. The home feels like an extension of our family, staff are all lovely, food good and information shared in a confident way. Love the idea of family resident meetings where views are shared by all and residents respected.
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team
I have always found the staff very helpful and welcoming and enjoy visiting my relative. Hope it doesn't happen but if I had to go into a care home this would be the one.
Home clean, nice and smells good.
As he moved towards end of life care, the nursing care stepped up. My husband was pain-free and comfortable and my family and I were treated with immense kindness by all the staff. We will always be grateful and would whole-heartedly recommend Aylesham Court.
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments on our home. We will certainly share your feedback with the home's manager. The Bupa Customer Care Team.
Highly recommended. My mum is very happy here and lots of peace of mind for me.
As both a daughter and a nurse, I wanted to give feedback and thank the team. I wouldn’t hesitate to recommend Aylesham Court!
My wife has been at Aylesham for 10 months, she has been treated with dignity and wonderful care. My wife appears happy at Aylesham. The support I have been given by the staff has been wonderful. I would not hesitate to recommend Aylesham as a 5 star home.
Thank you for your review of Aylesham Court Care Home. We are pleased to hear that your wife is happy at the home and appreciate your comments regarding the staff providing excellent care. We will share your comments with the home manager. The Bupa Customer Care Team
10 out of 10 for management and staff. Made me feel very welcome. Food very good, will be back soon.
Thank you for your review of Aylesham Court Care Home. We are pleased to hear that you have had a good experience with the home and appreciate your comments regarding the staff and management making you feel welcome. We will share your comments with the home manager. The Bupa Customer Care Team
Aylesham is a brilliant home, the staff could not do enough for the residents. It's very clean, well managed, and the staff are helpful and friendly. If I was to go into a home, Aylesham Court would be the one I would choose.
Thank you for your review of Aylesham Court Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the home being clean and well managed. We will share your comments with the home manager. The Bupa Customer Care Team.
There are not enough words to express how impressed we are. Outstanding in every way. Quote from my father who has always made me promise never to put him into a home. "I am very happy to stay here". He was feeling safe and at home after less than 24 hours.
Thank you for your review of Aylesham Court Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding how your father is happy staying there. We will share your comments with the home's manager. The Bupa Customer Care Team
I am truly thankful I came to Aylesham Court.
Thank you for your review of Aylesham Court Care Home. We are pleased to hear that you had a pleasant experience at the home and appreciate your comments regarding the kindness of all the staff and peace you felt while there. We will share your comments with the home's manager. The Bupa Customer Care Team
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Being a purpose built home all rooms have been created with residents in mind. The home and rooms themselves are well furnished and provide a homely feel throughout.
Aylesham Court Bupa Care Home organised a special celebration for a resident who couldn’t attend her granddaughter’s wedding. Anne Wills, unable to attend her granddaughter, Becca’s wedding in Wakefield, was...
Recently, Aylesham Court, hosted a glamorous ‘Ruby Red Carpet’ party to celebrate Bupa Care Homes’ Ruby Anniversary. 2025 marks an impressive 40 years since Bupa Care Homes opened its very...
Residents and fans of Leicester City FC at Aylesham Court Bupa Care Home paid a visit to the football club this October, as part of its Then, Now and Forever...
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