Barchester Tixover House Care Home

Tixover Grange, Tixover, Stamford PE9 3QN
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9.7 106 Reviews
  • Barchester Tixover House Care Home, Stamford
Tixover House provides high quality residential and nursing care for older people, including those with dementia. They are located in Rutland, and the home is easily accessible from Oakham, Stamford, Oundle and Corby. The home is surrounded by 14 acres of beautiful countryside and is an integral part of the rural community, with strong links to surrounding villages.

The warm and inviting residential communities provide the comforts of home with 24-hour support. Predominantly residential, the home provides nursing care, and facilities meaning should your needs change, you can remain in familiar surroundings, with the same standards of care, and staff.

All care is provided by friendly, experienced and well-trained staff, who focus on the individual and support residents in maintaining their own interests and hobbies.

The life enrichment activities coordinators are committed to ensuring that all residents continue to live a full and active lifestyle, facilitating varied and stimulating ways to enjoy their days. From gardening and music, to outings or just a cup of tea and a friendly chat – there’s something for everyone!

The home has a strong sense of community and the team are confident you’ll find the home ideally situated to meet your needs. Whether you require long-term or short-stay care, respite breaks can be pre-booked up to 12 months in advance.

The team warmly welcomes visitors. For more information about the beautiful home, please feel free to give them a call or, better still, go and pay them a visit! They are always happy to discuss how they can best meet your individual needs.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1276

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Tixover House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ive Alexander (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)

Visiting

  • Visitors are welcome to visit at any time without a booking. No testing is needed but it is asked that visitors do wash their hands on arrival. Facemasks will be offered on entry and visitors will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.

Barchester Tixover House Care Home Reviews (106)

Total of 106, showing 61-80
9.7

Barchester Tixover House Care Home has a Review Score of 9.7 (9.728) out of 10, based on 44 reviews in the last 2 years. Over all time Barchester Tixover House Care Home has 106 reviews.

Overall Experience

  • 73
  • 32
  • 1
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Date Published

106
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Review from J C (Daughter of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Tixover Grange for almost a year now. She was transferred from Residential to the Memory Lane Wing after only 1 week because her dementia was advanced. The staff, from management to ancillary staff are wonderful. They do their utmost to engage with mum and meet her needs
whilst treating her with dignity. Some go the extra mile, taking lunch to her room or putting her soup in a china mug. They understand that these small personal actions make a significant difference to someone with dementia. Staffing could be improved by employing more permanent, and therefore familiar, staff, especially at weekends as mum is mobile and prone to falls. The home is always clean and the wide range of activities provided could only be improved by the addition of more singing/dancing/outside walks.
Thank you to all the staff at Tixover Grange.

Reply from Natasha Briggs, Deputy Manager at Barchester Tixover House Care Home

Thank you for your review of Tixover House Care Home.

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Review from T L (Daughter of Resident) published on 1 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Tixover for over 3 months now and the staff have been extremely friendly and caring towards both Dad and myself and my mum.
They follow all Covid protocols to keep both patients and visitors safe and although it’s a sad situation for us to be in I would absolutely recommend them
to anyone looking for nursing care

Reply from ive alexander, Acting General Manager at Barchester Tixover House Care Home

Thank you for your kind review of Tixover Care home.

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Review from C K (Wife of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful place.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for your kind review of Tixover Care Home.

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Review from Edna R (Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is nice and clean and tidy. The food is nice, the staff are nice.
I enjoy being here.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our care home.

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Review from P L (Son of Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant environment and nice staff. From my limited experience of care homes, Tixover House is better than others I have visited.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our Care Home.

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Review from S M (Niece of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff friendly, caring and helpful. They have worked very hard to keep residents and visitors safe through the pandemic. I do find though that visiting at the weekend the staff are very busy and there can be a wait for someone to answer the door and clean he visiting suite. The doorbell has
been removed for some reason and the intercom in the suite isn't very clear. Elderly relatives visiting cannot hear properly. I would like to see more photographs of the activities my relative takes part in whether through and email or facebook page.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our care home, we value your feedback.

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Review from Heather W (Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every area.
The staff are very alert in noticing when someone needs help and doing up buttons. They are also experts in managing wheelchairs and rising to use walking frames.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to submit a review for Tixover House, we value your feedback.

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Review from A A (Nephew of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with my uncles care, care staff are fantastic. The environment is beautiful. I would highly recommend anyone to stay here. Will be back. Thank you.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to submit a review for Tixover House. We value your feedback.

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Review from Marion D (Daughter of Resident) published on 20 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team at Tixover Care Home are kind and supportive to my mum and treat her with respect and dignity at all times. Communication is always good and I'm kept fully informed on my mum's health care. The home is friendly and clean and my mum enjoys her meals very much. The environment is secure and safe
but homely. I recommend Tixover.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our care home, your feedback is really important to us and we value this feedback.

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Review from Christopher W (Nephew of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very happy with the care that my aunt has received over the last six months. We needed to find a place in a care home at short notice following my uncle's sudden death. The manager could not have been more helpful in taking her in immediately and making us all feel welcome.
The home is
always clean, bright and cheerful. All staff are friendly and helpful and my aunt is now very settled. The staff are always willing to take the time to answer any of our questions and keep us informed of my aunt's health and well-being.
A special mention for the activities co-ordinator who has enabled us, via Skype, to keep in contact during the lockdown. Thank you.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to submit a review for Tixover House, we value your feedback.

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Review from Fiona H (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Tixover for nearly 5 years now, she suffers from Alzheimer’s. When she went she was fit and well, but now sadly lives in her bed and doesn’t understand much of what’s happening. When she was fitter, she was always happy with her care, and never complained about anything. She has
been unable to tell me how she feels for about 2 years, but the care she receives seems to be great. The staff are always friendly and helpful, although we try not to bother them too much as think they’re probably busy! However, they’re always kind and considerate if there is anything we need to bring to their attention.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to submit a review for Tixover House, we value your feedback.

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Review from Anne B (Cousin of Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been hard not being able to visit with the COVID-19 restrictions however the staff at Tixover have been excellent in keeping in touch. The lovely activities co-ordinator has been great arranging for us to have regular Skype ‘face to face meetings’. It has made such a difference being able to
see my relative and have a weekly catch up.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to submit a review for Tixover House, we value your feedback.

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Review from Gordon J (Husband of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel it difficult to improve upon the care and attention provided. Just very very good all round.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our home, your feedback is really important to us and we appreciate all feedback to improve our service where possible.

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Review from A L (Sister of Resident) published on 7 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very kind, friendly, carers and nursing staff that my sister likes.
However, we have recently noticed that staff morale is sometimes low and there have been quite a few staff changes. Attention to detail with my sister's care is occasionally not up to previous standards. Facilities are satisfactory
although maintenance jobs are sometimes slow to be done. No care home is perfect and expected standards of care vary, but overall the home is not quite as good as it used to be, which I hope is temporary.

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Review from A T (Son of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Toxover for 1 year and in that time he has been very well looked after. Whilst he has had his ups and downs his care has always been constant and consistent. Overall, as a family, we are happy as we know he is safe, being looked after and continues to improve. Thanks for everything
and everybody at Tixover.

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Review from F H (Friend of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant clean orderly home. Staff very pleasant. Lovely situation, although rather remote my friend is quite happy living there.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our home, your feedback is really important to us and we appreciate all feedback to improve our service where possible.

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Review from J C (Daughter of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Agitation seems reduced at the moment. Felt previously there was not enough activities and stimulation. General care good, meals, routine etc. Daytime sleeping - boredom at times? Fresh air - more outside activities, walks to be encouraged on better days with better weather and resident's demeanour.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our home, your feedback is really important to us and we appreciate all feedback to improve our service where possible.

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Review from D M (Daughter of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a relative living in Scotland, I find the staff approachable and reassuring if I have any concerns regarding the care or wellbeing of my relative. He has generally settled in well and been well looked after and encouraged to integrate.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our home, your feedback is really important to us and we appreciate all feedback to improve our service where possible.

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from E C (Daughter of Resident) published on 19 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring staff. It was very reassuring to see how well my mother is looked after, particularly as I live abroad.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our home, your feedback is really important to us and we appreciate all feedback to improve our service where possible.

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

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Review from Natalie S (Power of Attorney of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The lady I care for came for two weeks respite; on arrival, we were greeted and made to feel very welcome. The home is very clean and you have a great team of staff that all work very well together. Care is delivered to a high standard. I saw members of staff helping out in all areas when needed. Thanks
to all the staff for what you do. I will recommend this home to people.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our home, your feedback is really important to us. Glad your relative enjoyed their stay here at Tixover House.

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Current Review Score: 9.7 (9.728)

Overview of Review Score

The Review Score of 9.7 (9.728) out of 10 for Barchester Tixover House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.728 for Barchester Tixover House Care Home is calculated as follows: ( (385 Excellents x 5) + (125 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 518 Ratings = 4.728

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Tixover House Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (12)

Meet the Team (7)

Ive

Ive Alexander

Job Title: General Manager

Hi, My name is Ive and I am the General Manager here at Tixover House.


We treat people with dignity and respect. As a qualified nurse myself, I’m passionate about the care we provide and use all my skills and experience to support my colleagues in providing our residents with a quality lifestyle and excellent care.


Originally from India, I joined Barchester as an overseas nurse, and with first-class mentoring and training, I progressed to home manager at Tixover House.

Sandeer

Sandeer Fernando

Job Title: Home Administrator

Hello. My name is Sandeer and I am the Administrator at Tixover House. I joined the team here in 2021 and I enjoy working with all my colleagues.


I also like chatting with our residents and making sure I keep all their paperwork accurate for them and their families.


When I am not working I like to spend time with my family and go on trips out.

Tony

Tony Sleight

Job Title: Head Chef

Hello. My name is Tony, and I am the Head Chef here at Tixover House. I have a huge passion for food and believe that meal times are a vital part of our residents’ day. It’s something they look forward to and I'm happy to tailor dishes and menus to meet their wishes.


One of the regular favourites is the homemade Devonshire scones served during afternoon Cream Tea, with fresh cream and strawberry jam, alongside finger sandwiches.


I love spending time with our residents and guests of the home, chatting through their likes and dislikes, and nutritional and hydration needs so I can adapt menus to suit everyone.

Caroline

Caroline Geddes

Job Title: Activities Coordinator

Joined: 2023

Hello, my name is Caroline and I am passionate about creating person-centered activities which ultimately enrich our residents' lives. Through listening and learning what is important to our residents and their likes/dislikes, I can empower residents to continue their hobbies and links in the community which are important to them, as well as learn new hobbies. My main aim is to bring happiness through the doorway daily; spreading smiles, laughter and love - I want to make a difference in the lives of those that we support.

Tony

Tony Bond

Job Title: Head of Maintenance

Joined: 2012

Hello. I am Tony, Head of Maintenance at Tixover House.  I joined the team here in 2012 and my role involves checking all our equipment and utilities are working efficiently. I carry out planned and reactive maintenance of the home and gardens, liaise with contractors and maintain health & safety records. I really enjoy my work and getting to know the residents.

Debbie

Debbie Bond

Job Title: Head Housekeeper

Joined: 2012

Hello. I am Debbie and I am Head of the Housekeeping Team at Tixover House. I enjoy making everyone's rooms as comfortable as they can be and arranging them as residents like them, with homely and personal touches. The Housekeeping Team is vital in making sure our infection control processes are followed, and we have a programme of deep cleaning to ensure all areas of the home are maintained to high standards. We get to know residents really well.

Tracey

Tracey Davidson

Job Title: Administration Assistant/Receptionist

Hello. My name is Tracey and you will find me on the reception desk where I greet visitors to Tixover House and support the General Manager with administration for our home. I joined the team in 2015 and I love working here. I like meeting and greeting family members and other visitors, and being the first point of contact for people seeking care for a loved one. Please ask me anything about the home and let me know how I can help you.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Tixover House Care Home to verify any information. View our terms and conditions. Barchester Tixover House Care Home has an Enhanced Service - more info.