Altham Court Care Home

Altham Terrace, Lincoln LN6 7SP
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9.5 87 Reviews
  • Altham Court Care Home, Lincoln
Ideally situated on the banks of the river Witham in Lincoln, Altham Court care home supports older people to lead their best lives with personalised residential and nursing care.

With a range of single, premier and en-suite rooms available, there is something for all at Altham Court.

The catering team at Altham Court care home understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to enjoy meals, whether with fellow residents or family and friends. For the warmer months, the café and courtyard garden are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.

The dedicated and professional care team at Altham Court care home like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with local community groups and schools, to arranging trips around the local area, Altham Court encourages residents to take an active role in the Lincoln community.

From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, every member of the professional care team at Altham Court is there to help you settle in to your new home, all led by an experienced and compassionate Home Manager.
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Care Provided by Altham Court Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1044
  • Self-Funded Nursing Care: from £1213
  • RESPITE Self-Funded Residential Care: from £1148
  • RESPITE Self-Funded Nursing Care: from £1334

These prices are only a guideline, please contact Altham Court Care Home to find out the exact price for your requirements.

Contact Altham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Altham Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anna Livsey (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)

Altham Court Care Home Reviews (87)

9.5

Altham Court Care Home has a Review Score of 9.5 (9.472) out of 10, based on 11 reviews in the last 2 years.
Over all time Altham Court Care Home has 87 reviews.

Overall Experience
  • 69
  • 17
  • 1
  • 0
  • 0
Date Published
  • 87
  • 7
  • 9
  • 11
  • 76
Reviewer Connection to Altham Court Care Home
  • 30
  • 10
  • 10
  • 8
  • 7
  • 5
  • 5
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 21-40
Review from Donna B (Daughter of Resident) published on 19 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having to relinquish the care of my precious mum to others was the hardest decision we ever had to make when she was end-of-life care so thank god we found Altham Court. The care she and our family received here was the best we could ever have hoped for. The staff were genuinely all so kind and compassionate
and displayed such human warmth right until the end of her life we will always be so eternally grateful for. We were always welcomed day or night to be with her and staff went out of their way for her. Thank you all so very much.
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Review from Margaret H (Daughter of Resident) published on 1 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting the home, the first thing you notice is the cleanliness (no funny smell). The staff always speak and are helpful. Before Covid, there were always activities, and I'm pleased to see some of those returning as they are helpful to my mum because she forgest that even at her age, you can still
enjoy yourself. When the weather is nice, it is pleasant being able to take my mum into the courtyard for some fresh air because sometimes the rooms do become stuffy.
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Review from Julie L (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely caring staff, always responsive to requests, nothing is too much trouble. My mum's room is single-glazed and during the winter the windows are very drafty due to the fact they don't close properly. The staff sealed them with tape and wedged towels around the sill. I don't think this is an appropriate
environment for a 90-year-old person. The room itself is comfortable, unfortunately, the windows are the problem.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Altham Court Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. We greatly appreciate your wonderful, positive comments on our home and staff team, thank you. We are so sorry the window in your Mother’s room has caused concern and understand that she did not want to move rooms despite being offered to do so. We have arranged for our regional surveyor to visit the home on 4 July 2022 to review all the windows in the home.
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Review from Peter S (Resident) published on 7 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first came here I did not know what to expect but the short time I have been here has been more than my expectations of what a care home was like. I cannot stress how wonderful all the staff were and they could not have been more helpful in every way. I ended up feeling as if I was part of a
big family. I will always be grateful for the way I was treated.
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Review from Sheila T (Resident) assisted by family/friend published on 8 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's good, no others to compare to but happy here.
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Review from Marie T (Daughter-in-law of Resident) published on 2 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum-in-law is happy and feel she is well cared for here. The staff are kind and helpful. They have helped her stand and hopefully walk. Food looks lovely and she enjoys activities.
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Review from Gillian K (Wife of Resident) published on 2 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experience of Altham Court has been positive. Since arriving the staff have all been helpful and kind.
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Review from Roman P (Partner of Resident) published on 20 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely clean and fresh odour throughout the Care Home. Well-trained and friendly staff always prepared to listen and help both the resident and family during visiting. Allowed family to assist with her eating at mealtimes which made her feel as if she was in her own home.
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Review from Melanie G (Sister of Resident) published on 28 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother went into this care home for palliative care on a Sunday. When he arrived he said, “it’s like a hotel”. He had a view of the courtyard which is pretty and well kept. His own toilet with basin and chair next to his bed. Unfortunately due to his already emaciated body with the cancer ravaging
his body the staff at the onset attempted to whet his appetite with jellies, yogurts, and soft foods. He was with them a week but the carers took the time to know him, help him and care for him with respect up until his last breath. Don’t get me wrong they were busy, it has 48 rooms and at times if things got more than busy they worked hard at not keeping residents waiting long, I know as I sat with my brother. When he died their kindness did not stop and are prepared to advise in the procedures to follow. Kindness is their motto and it is felt.
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Review from D M (Husband of Resident) published on 13 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are excellent and helpful.
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Review from A M (Resident) published on 13 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are excellent and helpful.
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Review from Andrew C (Son of Resident) published on 26 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comprehensive review. All areas of care were covered and explained well in terms of how they were meeting dad's needs.
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Review from John B (Husband of Resident) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot fault this care home. They made you feel welcome and were very caring with my wife.
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Review from A S (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Altham Court was my life saviour, knowing Mum has now accepted, settled, and is enjoying life is a huge relief. Her care has and is exceptional and the staff are aware of how to handle Mum's moods and health issues.
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Review from Carole B (Daughter of Resident) published on 12 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We first had dealings with Altham Court Care Home when my mother-in-law was a resident in 2017/2018. We had nothing but praise for everyone then and the same still applies now as my own mother was admitted in January 2021 due to ill health and has now become a permanent resident. We have always found
all the staff to be extremely friendly caring people who not only have time for their residents but also for relatives as they appreciate we also need support in difficult times which they fully understand and give without question. When Mum came into the home we were told by her doctor to prepare ourselves as she was a very poorly lady. Since being in the care of Altham Court Mum’s condition has improved greatly which we can only put down to the super way she is being looked after by the wonderful staff. She is so settled, loves everything about Altham Court including the 5* variable menu, the activities, made new friends and feels safe in her new surroundings which she calls her home!
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Review from Nigel C (Nephew of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During Covid, the staff have been brilliant. We have been updated regularly and our Aunt has been cared for with kindness and love. We have had regular Facetime with her and been able to see and talk to our Aunt. Following the visiting changes, we have been allowed with all the testing to sit with her
and talk about many things and reassure her that we are still all doing well. The Facetime included her being able to see her great-grandniece for the first time. She has been so happy being able to meet me. The staff have made her feel wanted and happy. She has been dressed nicely and her hair has been kept cut and tidy. She has even put on weight!
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Review from Sue P (Daughter of Resident) published on 12 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care received from all staff.
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Review from Charles B (Husband of Resident) published on 27 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Altham Court was selected after research by my eldest son who has had 30 years experience as an area manager of nursing homes and later as an area inspector. After picking 9 homes and their reputation in this area he visited 5 of them and picked Altham Court. The decision turned out to be correct. I
have informed all the private lodges local to Lincolnshire and have had, as a result, several residents coming to Altham Court.
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Review from A D (Sister of Resident) published on 26 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been at Altham Court since December 2019. I can not thank the team enough. They truly are brilliant. He is cared for so well and always clean and treated with respect. I cared for him before he came here and they have given me peace of mind and reassured me to know he is in good safe
hands. Thank you
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Review from M L (Son of Resident) published on 9 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good service with Covid 19 going round.
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Current Review Score: 9.5 (9.472)

Overview of Review Score

The Review Score of 9.5 (9.472) out of 10 for Altham Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.697 for Altham Court Care Home is calculated as follows: ( (87 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 122 Ratings = 4.697
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Altham Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Oct 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Anna

Anna Livsey

Job Title: Home Manager

Introducing Anna Livsey
Home Manager at Altham Court, Lincoln


“Kind care is treating every Resident as an individual and ensuring
they are supported to live how they want to live and be who they
want to be.”


Anna is a Registered Nurse with over
ten years’ experience in providing care
and support for older people to enrich
their lives. She is a knowledgeable and
dedicated leader who is passionate
about delivering the highest possible
standards in care and quality of life for
Residents.


Anna shares HC-One’s vision in aiming
to provide the kindest care for each and
every Resident. She uses her experience
to motivate her team to deliver care and
support in a way that Residents gain the
most benefit, in a warm and welcoming
home.


She also works hard to arrange events
and activities with nearby schools and
churches and is always keen to include
the local community in life at Altham
Court.


When asked what she enjoys most about
her role, Anna said:


“The best part of my job is definitely the
people – I love getting to know each
Resident and their loved ones.”


Outside of work, Anna is actively
involved with her local church and
enjoys spending time with her family and
friends.


If you would like to find out more
information about Altham Court, Anna
has an ‘Open Door Policy’ and would be
pleased to welcome you for an informal
chat.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Altham Court Care Home to verify any information. View our terms and conditions. Altham Court Care Home has an Enhanced Service - more info.