Altham Court Care Home

Altham Terrace, Lincoln LN6 7SP
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9.5 87 Reviews
  • Altham Court Care Home, Lincoln
Ideally situated on the banks of the river Witham in Lincoln, Altham Court care home supports older people to lead their best lives with personalised residential and nursing care.

With a range of single, premier and en-suite rooms available, there is something for all at Altham Court.

The catering team at Altham Court care home understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to enjoy meals, whether with fellow residents or family and friends. For the warmer months, the café and courtyard garden are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.

The dedicated and professional care team at Altham Court care home like to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with local community groups and schools, to arranging trips around the local area, Altham Court encourages residents to take an active role in the Lincoln community.

From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, every member of the professional care team at Altham Court is there to help you settle in to your new home, all led by an experienced and compassionate Home Manager.
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Care Provided by Altham Court Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1044
  • Self-Funded Nursing Care: from £1213
  • RESPITE Self-Funded Residential Care: from £1148
  • RESPITE Self-Funded Nursing Care: from £1334

These prices are only a guideline, please contact Altham Court Care Home to find out the exact price for your requirements.

Contact Altham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Altham Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anna Livsey (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)

Altham Court Care Home Reviews (87)

9.5

Altham Court Care Home has a Review Score of 9.5 (9.472) out of 10, based on 11 reviews in the last 2 years.
Over all time Altham Court Care Home has 87 reviews.

Overall Experience
  • 69
  • 17
  • 1
  • 0
  • 0
Date Published
  • 87
  • 7
  • 9
  • 11
  • 76
Reviewer Connection to Altham Court Care Home
  • 30
  • 10
  • 10
  • 8
  • 7
  • 5
  • 5
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 41-60
Review from S C (Mother of Resident) published on 9 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my son came into Altham Court in Dec 2019 he has been well cared for kept well. Staff are always nice and friendly and he says he is well looked after. I think they have coped very well during the Covid 19 pandemic.
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Review from Paula O (Daughter of Resident) published on 14 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in Altham Court for a break as her bathroom was being renovated, again she had a great stay and was cared for brilliantly, a fantastic place with great staff, thanks. Would highly recommend as great facilities.
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Review from Patricia H (Wife of Resident) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Given the very unusual circumstance around COVID-19 coinciding with my husband's end of life care, the care, genuine compassion of this staff and kindness showed primarily to my husband but also to me and my family was second to none. My husband's dignity and privacy was maintained. My family were fully
informed and we were given the opportunity to share precious time, Thank you.
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Review from Wendy M (Sister of Resident) published on 19 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister spent about four weeks in Altham Court after being diagnosed with a brain tumour.
I cannot thank the staff enough for their care and support through this very difficult time until her death.
Respect, empathy, support and professionalism were given with an appropriate amount of humour and
caring. Accommodating hordes of visitors and even my sister's beloved dogs visiting. It all made hers and our last few weeks bearable.
Thank you.
PS, bathroom drains need attention, it would make the staffs lives easier!
Reply from Diane Kerwin, Hospital Liaison Team at Altham Court Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your lovely words regarding our staff who we know work hard to deliver kind care at all times. We are so pleased your experience with your sister at our home was one you will remember as being positive at a most difficult time. I am pleased to share the shower room has been reported for repair.
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Review from K C (Wife of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful nursing home - Altham Court.
From arrival to my husband 'passing', we were treated with love, dignity and respect. Beautiful and peaceful surroundings. Wonderful meals and all rooms clean.
I would call it a 'smiley' place, all staff happy and treated equally.
Thank you all for making
my husband's final days so lovely.
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Review from Vanda M (Daughter of Resident) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted here very poorly, as she could no longer be cared for in hospital and couldn't go home as she needed special care for the time she had left. We looked at Altham Court and then she was admitted, a heartbreaking decision but had no fear or hesitation about our mum going there. The
care she was given and care for us as a family was wonderful, all the staff so kind and caring. Thank you. Highly recommended.
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Review from S T (Grandson of Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care home all around. Extremely friendly staff, great variety of food. Nanna didn't get involved in activities but there was always a good selection. The rooms are perfect in every aspect. I would strongly recommend Altham Court to anyone. Thank you for everything you all did for my nanna.
She loved you all!
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Review from E P (Granddaughter of Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault the care given to our nanna during her stay at Altham Court.
She was always treated with utmost dignity and respect. Nanna couldn't fault the food/drink and said she had never eaten so much! The home was always clean, smelt fresh and we always received a warm welcome from staff. Thank
you.
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Review from J L (Daughter of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was diagnosed in Sep 19 with a terminal illness, he had never been ill before and for many weeks was still able to live in his sheltered housing with my help. He suddenly deteriorated and agreed he needed to be in a nursing home and lived at Altham Court for his last 2 weeks, disintegrating
rapidly. The staff were marvellous, many went the extra mile, especially the domestic and laundry staff. They were kind and patient with dad and all the family. He died at peace.
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Review from J S (Friend of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend and neighbour has been a resident for nearly four years.
Since HC-One have been looking after the care home, the general atmosphere has improved.
The staff are cheerful, chatty and friendly.
There is a warmth and welcome that has permeated through. My friend is happy and content. Everyone
is smiling and appears to be settled.
Many thanks for creating this.
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Review from M L (Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the clerical staff who keep us all informed of our care etc. to the nursing staff both day and night duty, all the carers, the cleaning staff. The cooks who do us such wonderful meals, the kitchen staff who help. Our laundry staff who look after our clothes and bring them back nicely ironed. I
thank everyone for the good work they do and also the people I haven't mentioned. Many thanks to them all.
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Review from A S (Daughter of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first visit when I went to view Altham Court on behalf of my mum I found it to be a warm, welcoming and clean environment. Since mum moved in she has been treated with kindness and dignity and staff very friendly and supportive to mum and her family and friends and it gives us peace of mind
knowing that mum is safe and has the best nursing care she deserves 24/7. Thank you, everyone, at Altham Court.
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Review from Lynne O (Daughter-in-law of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home always looks clean and welcoming. The staff are friendly and helpful and nothing seems too much trouble. If my mother-in-law needs an appointment at the hospital and we are not able to get due to work commitments and living one and a half hours away, then a member of staff always attends with
her. The food always seems good and we have had lunch with her for a small fee. The activities are interesting and plentiful. There is a lovely garden area to sit in. I fully recommend this home!
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Review from Audrey C (Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, staff are most helpful to me. I cannot really find anything much to complain about. It's much nicer than other homes in Lincoln.
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Review from Penny S (Daughter of Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home very caring and especially kind staff thank you.
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Review from Carol H-P (Daughter of Resident) published on 30 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has terminal cancer but is smiling and content being at Altham Court. All the carers I have met are kind and professional. I live in America and can't be there as much as I would like, it's so comforting to feel Mum is safe and in the Great hands of the ladies at Altham Court. Thank you so much.
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Review from Rose O (Friend of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend died in the home in May. All the staff showed exceptional care and dignity to my friend not only nurses also kitchen staff and domestics. Also, everyone was a support for myself and my husband and we really appreciate it at a very sad time.
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Review from J H (Son of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This reflects the care in the last month of life and I compliment the staff in their caring attitude especially their concern and comfort given to the family.
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Review from Caroline D (Daughter of Resident) published on 17 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum came here for End of Life care. I didn't view prior to admission. From the very first phone call, the staff were warm, caring, friendly and professional. The home feels and looks like a top hotel. No sitting in chairs lined against the walls here. Never saw a miserable face. The residents are
treated with respect, you can have as much privacy as you want.
Family are treated just the same, no restrictions, we even took Mum's dog too. My only regret was not being able to get her in there sooner.
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Review from Patricia A (Friend of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First impressions were welcoming and staff proud to show my family around the home. The resident at 96 seems to have settled as well as he can at 96.
His needs are well cared for and visitors are made welcome by all staff.
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Current Review Score: 9.5 (9.472)

Overview of Review Score

The Review Score of 9.5 (9.472) out of 10 for Altham Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.697 for Altham Court Care Home is calculated as follows: ( (87 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 122 Ratings = 4.697
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Altham Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Oct 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Anna

Anna Livsey

Job Title: Home Manager

Introducing Anna Livsey
Home Manager at Altham Court, Lincoln


“Kind care is treating every Resident as an individual and ensuring
they are supported to live how they want to live and be who they
want to be.”


Anna is a Registered Nurse with over
ten years’ experience in providing care
and support for older people to enrich
their lives. She is a knowledgeable and
dedicated leader who is passionate
about delivering the highest possible
standards in care and quality of life for
Residents.


Anna shares HC-One’s vision in aiming
to provide the kindest care for each and
every Resident. She uses her experience
to motivate her team to deliver care and
support in a way that Residents gain the
most benefit, in a warm and welcoming
home.


She also works hard to arrange events
and activities with nearby schools and
churches and is always keen to include
the local community in life at Altham
Court.


When asked what she enjoys most about
her role, Anna said:


“The best part of my job is definitely the
people – I love getting to know each
Resident and their loved ones.”


Outside of work, Anna is actively
involved with her local church and
enjoys spending time with her family and
friends.


If you would like to find out more
information about Altham Court, Anna
has an ‘Open Door Policy’ and would be
pleased to welcome you for an informal
chat.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Altham Court Care Home to verify any information. View our terms and conditions. Altham Court Care Home has an Enhanced Service - more info.