Welbourn Hall Nursing Home

Hall Lane, Welbourn, Lincoln LN5 0NN
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9.3 21 Reviews
  • Welbourn Hall Nursing Home, Lincoln
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Show Welbourn Hall Nursing Home on the Map

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Krys Castro-Muresan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (5)
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Welbourn Hall Nursing Home Reviews (21)

9.3

Welbourn Hall Nursing Home has a Review Score of 9.3 (9.349) out of 10, based on 9 reviews in the last 2 years.
Over all time Welbourn Hall Nursing Home has 21 reviews.

Overall Experience
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Date Published
  • 21
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Reviewer Connection to Welbourn Hall Nursing Home
  • 8
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Total of 21, showing 1-20
Review from Mary H (Wife of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Choosing a nursing home for my husband, who needed 24 hour care, was a worrying and difficult task. As soon as I visited, I knew this was the one. The staff always have a smile on their face, and the atmosphere is full of care and compassion. My husband is tall, so an extension was found for the bed.
Everything possible is done to keep him comfortable. A doctor visits the home every week so all medical needs are covered. With a top food and hygiene rating of 5, the huge variety of home cooked meals provided are delicious and full of nutrition for the health of the residents. Welbourn Nursing Home is all we could have hoped for and more. Thank you to everyone.
Reply from KRYS MURESAN, Home Manager at Welbourn Hall Nursing Home

Thank you very much. Our dedicated team will continue to provide the best care that we possibley can to all our residents and will support their families at all times.

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Review from Ilene P (Sister of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff is always pleasant.
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Review from G O (Daughter of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After 2 previous homes greatly failed my dad, our family's scepticism & trust in the care home system made us very worried about further impacts on his health. Although still cautious, we soon realised that this new home was an absolute life saver. I can't shout from the roof tops loud enough about
the level of amazing care that they provided for my dad. They showed him kindness, patience, comfort, & dignity, provided him the support & care he so desperately needed. His health needs were swiftly addresss from the moment he arrived & I believed saved his life. I couldn't have wished for a better home or kinder staff to care for my dad, & are worth their weight in gold. They helped restore trust to enable us to leave our loved one in someone else's care. The staff were always approachable, understanding, helpful, kind, & looked after the family too.This home from my experience is a real gem who really do care about the quality of care they provide for their residence & family. Well done!
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Review from S S (Wife of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience I have had with care homes for my husband I do not wish to repeat. He must have gone through hell, not able to tell anyone as being too afraid. I did end up reporting one. When they told me he was being moved, I worried what this one would be like, but I didn't need to worry. They have
been so kind & caring to my husband. I couldn't wish for better nursing for his up to end of life. He was always clean and dressed in clean clothes. The home was clean and always smelled nice when I went to see him. They have also been kind to me and my family. I would recommend this home to anyone.
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Review from Maria P (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care by staff. Attentive and genuine. Informed nursing staff. Since my mum arrived at Welbourn, she started making dramatic progress within one week! From not being able to walk, to now walking over a mile at a time! It's just fantastic and all the staff team are to be commended.
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Review from S P (Grandson of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very kind and generous, I was offered lunch with my grandma. She has made friends with residents and staff alike. The grounds are very pleasant and inviting, and the building has many common areas. Everything is clean and staff are smart.
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Review from N A (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel very confident to leave my mum there. Peace of mind for both of us I would say. I feel very grateful. The staff are what I see most of and they make me feel very welcome and are lovely to both my mum and me. It's like a big fun family. I really look forward to going to see the staff as well as
my mum. My mum is in good hands. She is in a clean bed always.
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Review from N B (Son of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Welbourn Hall Nursing Home are excellent, the care and support they give my mum is just great and they are always very courteous to me.
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Review from H A (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went above and beyond with Dad's care, made us all feel very welcome, always cups of tea. What a fantastic team all working together, you all became my extended family in a very difficult time and knowing Dad was in the right place. Thank you all so much.
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Review from Jan S (Daughter of Resident) published on 15 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 95-year-old father was welcomed into the 'Welbourn family' from a hospital in another region and was very poorly on arrival. The team built him up and gave him the best quality of life they could. He was treated with the greatest dignity and care throughout the 15 months he resided there and especially
during his final days. The manager and staff got to know my father as an individual and nothing was too much trouble for them. This understanding, kindness and compassion were extended to my mother and I and we too were made to feel welcome. I will never be able to express enough gratitude for the care given to my dad.
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Review from Diane P (Daughter of Resident) published on 1 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Residents are treated with the utmost respect and dignity at all times. Nothing is too much trouble.
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Review from Anne I (Niece of Resident) published on 27 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been a resident here for about a year now. After her behaviour being a problem at other homes I am pleased to say Welbourn Hall Nursing Home know how to treat her. The staff are patient and kind and although she is a loner, she is treated like part of the 'extended family'. Due to this she
is beginning to trust the staff and is much more relaxed. There is nowhere else I would like her to be.
Although I live near Derby, I can speak to her anytime on the phone and she too can phone me. When I do visit I am made very welcome.
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Review from Richi D (Son of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Last December my 90 year old father had to move into care. I chose Welbourn Hall as it was close to me and had a suitable vacancy. Because of the pandemic I was unable to see firsthand the care and facilities on offer. There was some trepidation on my part as to whether or not I had done the right thing.
Over the last six months, I have had the opportunity to see firsthand the care provided. The manager and her team are remarkable it brings tears to my eyes when I see just how caring the staff are. My father is in the last days of his life as I write this review. The care and support given to my father and myself is second to none and I have no hesitation at all in giving this care home the highest possible recommendation. I will be forever grateful for the care given to my father.
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Review from Elaine S (Daughter of Resident) published on 11 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father only spent three months in the care home until he sadly passed away. The care he received was excellent and compassionate. Due to dad's dementia, he wasn’t easy to care for. The staff looked after him as if he was a member of their own family, even with the lockdown we felt involved in his
care and supported.
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Review from M D (Wife of Resident) published on 10 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has only been in Welbourn Hall Nursing Home for a few weeks, he was admitted at very short notice and has dementia. His care is excellent. The manager and staff are amazing. Their job is so much more harder with Covid restrictions but their patience, understanding and kindness through these
difficult times haven't changed the fantastic care they give. I also want to mention all the ongoing support they give me.
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Review from Mavis L (Wife of Resident) published on 7 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Welbourn Hall Nursing Home since December 2019. He has dementia, so understandably was upset and confused at first and I know from experience at times can be difficult to help and settle. The staff at Welbourn Hall gave him the care and understanding from day one and now he is
settled and happy thanks to their help, kindness and professionalism. They also keep me informed at all times, which is a great comfort.
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Review from Eileen S (Wife of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good with excellent care. As a family, we are very happy, even with covid 19 restrictions in place.
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Review from S M (Daughter of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the standard of care provided. My mum is well cared for and loved, which gives me great comfort in difficult times. She is always well dressed and appears relaxed and content. The staff are like a second family to her and do an amazing job.
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Review from Linda L (Sister of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident for the last two months and I have been most impressed with this lovely home. Set in a beautiful garden, the home is clean and spacious. Staff always try to please. The care is outstanding.
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Review from Peggy P (Wife of Resident) published on 11 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed here for 8 months and I have to say the staff were amazing! so attentive and caring towards my husband and nothing was too much trouble. The home was taken over in April 2019 and since then the new owners have really made a difference to the care and environment. I will always recommend
Welbourn Hall and keep up the good work!
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Current Review Score: 9.3 (9.349)

Overview of Review Score

The Review Score of 9.3 (9.349) out of 10 for Welbourn Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.549 for Welbourn Hall Nursing Home is calculated as follows: ( (70 Excellents x 5) + (18 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 102 Ratings = 4.549
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Welbourn Hall Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Welbourn Hall Nursing Home

What types of Care is Welbourn Hall Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Welbourn Hall Nursing Home have?

There are 30 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Welbourn Hall Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Welbourn Hall Nursing Home to the centre of Lincoln?

11.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Welbourn Hall Nursing Home to verify any information. View our terms and conditions. Welbourn Hall Nursing Home has an Basic Service - more info.