Welbourn Hall Nursing Home

Hall Lane, Welbourn, Lincoln LN5 0NN
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9.3 21 Reviews
  • Welbourn Hall Nursing Home, Lincoln
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Krys Castro-Muresan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (5)
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Welbourn Hall Nursing Home Reviews (21)

Total of 21, showing 21-21
9.3

Welbourn Hall Nursing Home has a Review Score of 9.3 (9.349) out of 10, based on 9 reviews in the last 2 years. Over all time Welbourn Hall Nursing Home has 21 reviews.

Overall Experience

  • 17
  • 3
  • 1
  • 0
  • 0

Date Published

21
4
8
9
12

Review from Isabella B (Sister of Resident) published on 12 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I recently had a relative in Welbourn Hall, she was not there very long before she died. The care she received was exemplary and the care of visiting relatives kind and compassionate. One carer even went to the sister's house in the village because she knew she could not get there unaided and took
her to the home in a wheelchair so she could sit with her sister before other relatives arrived from a distance. A very caring thing to do.
The home is pleasant and clean with a pleasant atmosphere and all the staff helpful and speak to you each time they pass by and offer help.
We did not have a meal, but drinks were provided as required.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.349)

Overview of Review Score

The Review Score of 9.3 (9.349) out of 10 for Welbourn Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.549 for Welbourn Hall Nursing Home is calculated as follows: ( (70 Excellents x 5) + (18 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 102 Ratings = 4.549

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Welbourn Hall Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Welbourn Hall Nursing Home to verify any information. View our terms and conditions. Welbourn Hall Nursing Home has an Basic Service - more info.