Apollo House

The Avenue, Dallington, Northampton NN5 7AJ
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9.7 71 Reviews
  • Apollo House, Northampton
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1650

Costings available on request.
Fees are a baseline figure and are subject to change following an individual assessment.

These prices are only a guideline, please contact Apollo House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Admire Healthcare Ltd

Person in charge

  • Shiju Sebastian (Manager)

Local Authority / Social Services

Admission Criteria

  • Referrals through Social Services & L/A are a priority.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Single Rooms with Ensuite Wet Room (61)
Are you the Owner/Manager of Apollo House? View your Advertising Options

Apollo House Reviews (71)

9.7

Apollo House has a Review Score of 9.7 (9.743) out of 10, based on 15 reviews in the last 2 years.
Over all time Apollo House has 71 reviews.

Overall Experience
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Date Published
  • 71
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Reviewer Connection to Apollo House
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Total of 71, showing 21-40
Review from Marilyn S (Wife of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Apollo House for two years and in that time all the carers have been really polite and helpful and nothing is too much trouble. I can't praise everyone enough for the very good care my husband gets.
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Review from K S (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved to Apollo House six months ago when they could no longer live at home. Apollo enabled them to stay together (despite their different needs) and spend valued time together until Dad sadly passed away.
Apollo has a great team and it really feels like you are part of a bigger family all
working together for the safety and well-being of your loved one(s).
The rooms are large, clean and well-equipped and you're encouraged to make them feel like home.
Apollo has provided a high standard of care, treating my parents as individuals, and with dignity.
Nursing care is excellent and the team works closely with the family. The management team is future-thinking, very supportive and understanding. Visitors are greeted like friends. Everyone works hard but makes time to say hello and give you an update.
As eye-watering as the charges seem when you are out of the system I can honestly say that it is worth it to know that your loved one is safe, well cared for and happy.
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Review from D T (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy my dad is being looked after in Apollo House Care Home. Absolutely amazing with care and support. Communication is fantastic for all.
Friendly, supportive. Informative to what is happening.
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Review from Erica W (Wife of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in Apollo House care home and died there in November. The care and kindness that was shown to him and to us his family was extremely good. Always a very welcoming and supportive environment we were shown such kindness always a cup of tea and biscuits and the staff would come and sit and
talk with us in what was a very difficult time. It's always hard to lose a loved one but knowing he was in a place that was familiar to him with people who understood him, and that he was always comfortable and cared for means a lot to us. Huge thanks to all of the staff who worked hard to make my husband's last days as good as they could be.
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Review from Peter P (Husband of Resident) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't have the words to express my feelings of total gratitude to all the staff at Apollo House. The nursing and care my wife received was excellent. The hard work they displayed at all times to all in their care. After visiting my wife I left Apollo House with knowing my wife was being well looked
after. My love goes out to everyone at Apollo House.
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Review from Anne D (Daughter of Resident) published on 3 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy our Mum is now in Apollo House. She is well cared for and the staff are very kind to her. Like some of the other residents, Mum can have her off-moments and they know what to do to make her feel safe. I am so impressed with the way the staff are experienced with dementia. For example,
they develop strategies which are specifically tailored to the individual resident, taking into account the things they remember from their family life and former work. They are also very patient. It is also important that family members like me can feel at ease and have no tension when we visit. I never worry about visiting Apollo House and as a family member, I am always greeted and made to feel welcome. Aside: the fact that each floor has its own individual "restaurant" is excellent. What a good idea that is.
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Review from K G (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was transferred to Apollo House from hospital under assessment. Throughout the assessment, the staff have acted with professionalism and kindness towards my mother, who can sometimes be quite a challenge. It is this professionalism and kindness that prompted the family to ask for my mother
to be made a permanent resident, which she now is. I am confident her needs will be addressed and she will be well cared for in Apollo House.
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Review from Wendy A (Wife of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in care for four years and since Apollo House have taken over it has greatly improved, most times when I go I am satisfied with his care.
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Review from R A (Son of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been a resident at Apollo House for 4 years now and in that time he has been cared for reasonably well. He likes the staff and they seem to like him. The care home is looking good with the ongoing improvements.
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Review from Caroline A (Daughter of Resident) published on 18 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was a little apprehensive about placing Mum here due to the CQC report. My sister and I visited first and were advised of the new management in place. Mum has been here just over 4 weeks and we cannot fault the place. Mum always looks well looked after, dressed nicely, and has clean hair. When we
visit the staff are very attentive, noticing if any help is needed and seem to genuinely want to support the residents, nothing is too much. Since being here Mum has had a TIA, they agreed to monitor Mum at the home rather than the distress of a hospital stay. The nurse keeps us updated on how Mum is. We have been able to visit regularly which is great.
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Review from G W (Sister-in-law of Resident) published on 20 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since the home has been under new management, the level of care received by my sister-in-law has improved markedly. Her health and general well being have improved accordingly. Our visits are now a pleasure. It is so good to leave the home knowing my sister-in-law is in safe hands. The care is personalised
and suits occasions such as birthdays - as in our case, nothing was too much trouble to make a special day, one to remember for all, including the family.
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Review from A P (Wife of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff. They were very supportive and helpful to me and my husband. My husband was going through a difficult transition from hospital into a care home. Moreover, the transition into a care home happened during a lockdown, Both of us couldn't have coped so well without the support and kindness
of the staff at Apollo House.
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Review from Rita C (Wife of Resident) published on 11 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in the home since November 2020 and he seems as happy as he can be. When I visit he is always clean and well looked after. No one rushes me out and always greeted with a cup of tea. Staff always keep me informed whenever he has an off day and are always polite. Overall well pleased
with the staff and home.
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Review from Maureen Anne M (Wife of Resident) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff, all nurses, carers and housekeeping staff have always looked after my husband with great care, kindness and respect.
I and my family have always been welcomed and enjoyed our visits.
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Review from Taylor A (Son of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful when I need to know anything. Always polite and I have no worries about anything.
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Review from Peter C (Husband of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my wife had spent 9 weeks in another care home in another town following her release from hospital. After seven months she eventually arrived at Argyle House, 3 weeks before she died.
I cannot praise the staff of her care enough. Everyone spoke to us and the care she was given was superb.
Definitely
10 out of 10.
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Review from Heather P (Daughter-in-law of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum in law has been at this home for three months now. She has a lovely spacious room and we have been able to put her own furniture in it. She is very well cared for and all the staff are so caring and kind. The meals provided are excellent and are served in a lovely dining area. We are very happy
with the home and she is settled.
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Review from Andrew P (Son of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, very happy with the care mum gets. Most of the staff are very friendly and informative and treat mum very well. The activities and entertainment are very good. Overall, mum seems quite happy.
Reply from Rita Kaur, Manager at Apollo House

We at Argyle house appreciate your review and would like to thank you for taking the time to do a review.

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Review from David M (Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been here since 27/12/17. I have never been in a home where staff (nurses, HCA, kitchen staff and housekeepers) are very friendly and they have gone that extra mile to make me feel I am a part of a family. I have made lots of friends to talk to and they all listen to any of my problems if I have
a problem. The management is always there to comfort me and make me feel I'm at home.
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Review from Susan P (Wife of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my Husband receives. He is happy and likes the food and eats well. The chef is very obliging, my Husband likes salmon and I asked the chef if I took some in would she cook it for him which she did and he enjoyed it. It's the little personal touches that mean a lot. The
care team are all very pleasant and helpful, do a very good job.
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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Apollo House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.743 for Apollo House is calculated as follows: ( (132 Excellents x 5) + (27 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 167 Ratings = 4.743
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Apollo House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Dec 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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