Silverwood Care Home, Nottingham, Nottinghamshire
Silverwood Care Home, Nottingham, Nottinghamshire
Silverwood Care Home, Nottingham, Nottinghamshire

Situated in the attractive residential area of Beeston in Nottingham, Silverwood is a friendly, purpose-built home, which offers residential, nursing, residential dementia and nursing dementia care.

This spacious home offers the choice of five sitting rooms and three dining areas in which to relax, dine and socialise. In addition, there is a popular hairdressing salon and home shop, selling newspapers, magazines and small luxury items. The pretty courtyard garden, cared for by residents, is a popular place to relax or socialise with friends and family. All bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

The home’s caring team has created a family atmosphere, encouraging everyone to eat, celebrate and plan special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support mind, body and soul.

Silverwood’s Home Manager will make sure that all residents receive the kindest possible care. The extensively trained team will deliver all the nursing and specialist care and support services that your loved one requires. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make their stay that little bit more enjoyable.

Group: HC-One

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 80 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Spanish; Castilian, Hindi, Panjabi, Punjabi, Polish, Urdu

Single Rooms: 80

Rooms with ensuite WC: 22

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Silverwood Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 21 Feb 2018

Please contact us for information regarding our bed availability

Reviews

8.9 Silverwood Care Home has a Review Score of 8.9 (8.899)

The Review Score of 8.9 (maximum of 10) for Silverwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Silverwood Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.586 for Silverwood Care Home is calculated as follows: ( (159 Excellents x 5) + (88 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 256 Ratings = 4.586

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.313 Points relating to the number of positive Reviews for Silverwood Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 5 Reviews ÷ 16 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Silverwood Care Home?

  • Extremely LIKELY
    17
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Silverwood Care Home

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    4
  • Husband of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

Very informative. Questions answered satisfactorily.

How likely would you be to recommend Silverwood Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Value for Money: Satisfactory

The staff are friendly and spend a lot of time making sure the residents are cared for but they are overworked and need extra carers.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Katie Price, Careline Advisor at Silverwood Care Home responded to this review on 17 Oct 2017:

Thank you for your comments. Staffing levels at the home are achieved with the use of a standards tool approved for reviewing the dependency levels of the individual residents at the home.
This is monitored by the Home Manager at least weekly or when there are admissions to the home or changes with residents care needs, with the assistance of family members attending care reviews.

On first entering the home, I enjoyed the light and calmness that hit me as well as the friendly, smiling staff.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

An urgent admission for palliative care, the staff were attentive from the start. Equally concerned about the welfare of the resident and attending family.
Through mums deterioration, the care remained high quality to the last.
Mum was happy here, even though sadly it was only for 4 weeks. Mum being happy in the circumstances was key.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Following our father's stroke in April 2016 it was a very difficult period in his life. Understanding mood swings, lack of speech and struggle for independence was not only a challenge, particularly for Dad but the family. Our lovely social worker recommended checking out a few nursing homes of which Silverwood was one. From the moment I stepped through the door, I knew this was the right place for our Dad and hopefully would support him to achieve one little personal goal. Probably seems very little to someone that was bedridden was truly heart-breaking. He had his first pint of beer in September 2016. He said, "it tasted like nectar". The home was very skilled in understanding his individual needs with great care and dignity. My only regret is that we didn't find it much sooner in his journey. I would have no hesitation in recommending Silver Wood so your loved ones are safe and cared for which is a blessing.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I found the carers at Silverwood to be attentive, caring, reassuring and welcoming.
Dad only spent 3 weeks with you and so I did not have much opportunity to get to know the staff but I loved that I could visit at any time and stay for as long as I could to spend precious hours with my lovely dad.
I would have appreciated an induction into the home so that I understood what was expected of me and how best to help the staff to care for dad. I also was never sure who anyone was and who to speak to about dad's deteriorating health or any practical concerns, which may have been exacerbated by visiting mainly in the evening due to my work commitments in the day.
The staff were very professional with me but were hard-pressed and struggling with the demands of the resident's needs. I know staff are expensive but residents are paying crippling fees for care and I would expect a slightly higher ratio of staff to resident's particularly for the evening routine.

How likely would you be to recommend Silverwood Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

HC-One, Careline Team at Silverwood Care Home responded to this review on 04 Jan 2017:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

You have raised concerns about staffing levels at the home. Please be assured all of our homes meet or exceed the staffing guidelines that are set by our regulators. We are committed to providing Residents with the high quality, kind care they deserve, and therefore tailor our staffing levels to ensure we can meet everyone’s individual needs.
All new Residents have an assessment where the Home Manager will talk family members through how they can support their relative; this is an important part of the admission to the home and ensures that the family is supported as well as the resident.
If family members struggle to come to the home in the day time due to other commitments the Home Manager is happy to schedule an out of hours meeting to ensure that their questions are answered appropriately.

My mother was extremely happy staying in Silverwood and was extremely well looked after at all times. She felt settled, safe and secure, less concerned about the practicalities of managing her own home (albeit with help) and as a result, was a more relaxed person.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father came to Silverwood using the fast-track system. The staff were welcoming and caring. My father stated a few concerns about the caring side of the the male staff nurses on night shifts. Majority treated my father with great dignity and as an individual. When my father passed away the room was left, undisturbed, which was a real help coming to 'to terms' with his death. The administrator was very professional.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very good and very caring, and very understanding. Silverwood is very clean and my mum's room is very clean. All I can say is excellent, excellent, excellent.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Management and staff totally committed to caring for all residents. I do feel at times the paperwork carers need to do takes them away from some basic needs of care. Mum is happy and settled at Silverwood which gives me peace of mind.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

HC-One, Careline Team at Silverwood Care Home responded to this review on 21 Apr 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. We are glad to hear your Mum is happy and settled.
The health, wellbeing, safety and happiness of Residents are our top priorities.

Paperwork is an essential part of the process to ensure we are able to complete quality checks and ensure care remains appropriate to the individual; we review documentation regularly to ensure that paperwork is kept to acceptable levels.
Please be assured all of our Homes meet or exceed the staffing guidelines that are set by our regulators. We are committed to providing Residents with the high quality, kind care they deserve, and therefore tailor our staffing levels to ensure we can meet everyone’s individual needs.
Thank you again for your comments. We value all feedback and ensure it is recorded and acted upon.

My mother-in-law has received excellent care. The staff are kind, caring, responsive, and have a professional approach.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are very good. They look after my wife extremely well. I am happy with the way she is looked after by the staff and management.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I come to see my mother she is very comfortable. The staff are always polite and helpful with me and my mother. If there are any concerns with my mothers health, they contact the doctor or health visitor. She likes her hair and nails done.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I feel the need to comment on the admirable dedication and patience of the staff caring for my aunt. She became a resident at Silverwood Care Home last April, following a series of minor strokes which contributed to dementia and an inability to think for herself, and so live independently. Even though my aunt regularly appears unappreciative and can react very unreasonably, the unconditional care and understanding she received is always given kindly with due consideration for her needs and difficulties. Whilst providing essential personal care, the carers encourage and support her independence as much as possible, with respect, maintaining her self-esteem and dignity. The purpose built premises, along with the staff, are conducive to providing a very warm and friendly home.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I was so grateful to Silverwood Care Home for letting me stay for a week after I'd had a nasty fall at home. A staff member came to see me, and I was so relieved that she also arranged for my husband to stay as well, as he really couldn't have coped at home without me.
Everyone at the home was so kind and considerate. My room was lovely and provided all I needed. My only complaint about the food was they they always gave me too much. The very friendly, warm, homely atmosphere really helped me on my road to recovery. Thank you all.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Father-in-Law had a couple of weeks care at Silverwood Care home two years ago and has always spoke highly of the experience, saying that he wouldn't worry if he ever had need to return there again. Recently, his mobility has deteriorated and he has found himself at Silverwood Care Home again. It is wonderful to say that it still meets his expectations: comfortable surroundings and bedrooms; tasty meals, entertainment and outings. There is nowhere like your own home, but I believe this is as close as you can get.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Absolutely outstanding, nothing was too much for the staff at Silverwood Care Home pleasant, kind and always putting residents and family first. I'm at peace as my father sadly passed away there on the 24/10/15 they treated my father with dignity and respect.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kind considerate caring staff, doing a fantastic job in difficult circumstances.

How likely would you be to recommend Silverwood Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff: Caring and considerate, kind and very helpful.
Room; Clean and tidy. Issues with the laundry turn around time. Communal rooms/lounge in need of renovation, carpets and chairs especially all need cleaning or replacing. Difficult sometimes to speak on the telephone, in need of a receptionist to answer door and phone! (I have waited almost ten minutes for door to be answered!) Overall pleased with the care my mum has received.

How likely would you be to recommend Silverwood Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Satisfactory

Rooms: Satisfactory

HC-One, Careline Team at Silverwood Care Home responded to this review on 24 Nov 2015:

We are happy that you feel the care your Mother receives is good. The home is currently undergoing a refurbishment. The telephone systems are currently being looked into. The issue with the door being answered, if you speak to the Home Manager, this will be rectified immediately, as we have a system in place.

The staff at Silverwood Care Home gave empathy to not only my fathers care but also to the family this in itself made this difficult time easier to contemplate. All of my fathers needs/care were met to a very high standard. The staff were transparent in all aspects of my fathers care leaving none of us wandering what was happening. In view of the whole process for my fathers care I cannot praise the staff enough in carrying out their duties. Many thanks to the Silverwood team.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father was admitted for respite care after a course of radiotherapy. He was a reluctant resident at first due to his need to feel independent in his own home but soon warmed to the staff who went the extra mile. At all times they made all the family very welcome and we popped in at all times day and night, nothing was too much trouble. Unfortunately his condition deteriorated but due to the nursing care also offered on site after a short stay in hospital he came back to Silverwood where he sadly passed away. However, we as a family feel he had the best possible care at all times and we felt able to talk to the staff freely. They were like one big family and the chatter and atmosphere both in the care and nursing sides was like being in your own family home. I would not hesitate to recommend Silverwood, who gave me and my family excellent support through this very upsetting time. Once again thank you from the family.

How likely would you be to recommend Silverwood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife lost the use of her legs and has to rely on the staff for most things, i.e washing, dressing and toileting. Silverwood has taken a weight off my shoulders.

How likely would you be to recommend Silverwood Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Maxine

Maxine Fearnehough

Job Title: Home Manager

Description:

What does ‘kindness’ mean to you?

“For me, kind care means putting someone else’s needs before your own and going the extra mile.”

Maxine has gained many years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.

Having worked for the company for several years, Maxine closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Silverwood.

When asked what she enjoys most about her role, Maxine remarked: “I just love any opportunity I get to spend time with our Residents.”

Away from work, Maxine enjoys a range of hobbies including reading and tattooing.

If you would like to find out more information about Silverwood, Maxine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Maxine

Maxine Fearnough

Job Title: Home Manager

Joined: 2015

Description:

Having started her career as a care home
cook, Maxine has gained nearly 20 years’
experience in providing care and support
to older people, to enrich their lives.

She is a knowledgeable and dedicated leader
who is passionate about delivering the
highest standards in care and quality of
life for Residents.
Maxine joined Silverwood as she closely
shares HC-One’s vision in aiming to
provide the kindest care for each and
every Resident.

She extends this caring
approach to her colleagues and works
closely with them to deliver care and
support to Residents in a way that they
gain the most benefit, in a warm and
welcoming home.

She also works hard to arrange events
and activities with nearby schools and
clubs and is always keen to include the
local community in life at Silverwood.

When asked what she enjoys most about
her role, Maxine remarked:
“I find it very satisfying when I see
our care making a difference to our
Residents’ wellbeing.” Away from work, Maxine enjoys spending
her spare time with her friends and her
young family. If you would like to find out more
information about Silverwood, Maxine
has an ‘Open Door Policy’ and would be
pleased to welcome

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Silverwood Care Home