Silverwood Care Home

All the staff are friendly, helpful and professional in their positions. My mum was in this home for 3 years and I felt everyone cared and looked out for her in every possible way. The carers, seniors, nurses, management, laundry, kitchen, maintenance staff all took the time to acknowledge and treat her with respect. Well done Silverwood. Thank you.

My mum is in Silverwood Care Home it's a lovely home she's been there about 8years she was 100 years old on 12th December the put on the most wonderful party buffet, artist, the mayor he was wonderful, champagne and the most beautiful cake, the evening post and had her card from the Queen framed wonderful. If any problems soon sorted. A good entertainment lady, and a big thank you to the manager and all the staff for what they do to make everyone happy.

Everyone is always happy and cheerful. The care staff are really good. The home is always clean, tidy and welcoming. Really bright and warm and feels really homely. I've already recommended.

I was less impressed with the agency nurses who didn't seem to fit in with the ethos of clear and open communication that your employed nurses always maintained. My brother and I spent each night with mum and were able to observe how well other residents were cared for too.

I would recommend this care home.

My father was admitted to Silverwood for end of life care. Whilst sadly only in for a short time, I can honestly say that his care was first class and this alleviated a lot of our worry and anxiety during a difficult time. Staff were incredible - compassionate and caring to my dad and to us as a family. Thank you to everyone - I take my hat off to you.

Overall, a good place.

My father responds to the staff in a way that is heartwarming. They are brilliant with him.

The management were very helpful in all respects of her care and finance. The staff help mum a good deal as she is not able to do much for herself. Alternatives are offered at break time, she receives good care.

My brother had been to seven different care homes within a two year period. This one was by far the best nursing home. The staff, from management down to the office staff and cleaners, are excellent. The kindness shown to all visiting family by nurses and carers made our visits more pleasurable. When referring to Silverwood, he always said home, so that speaks volumes.

Mum is going through significant change just now, including my potential move away. However, I would not even be considering such a move without my trust in the staff and HC One's ethos, which they live really well. Thank you for your kindness.

When I visited my mum I found the staff to be friendly and helpful and the home was very clean and nice.

Since moving into Silverwood, my mum has improved greatly. She still is not completely with us at times but very much better than where she was I put this down to the care staff and the environment she is in. The meals and care staff are excellent.

I was very pleased with my mother's care. I thought the food was great and the staff caring and always there to have a chat with her. Sadly she passed away on 12th July and two of the staff were at her bedside with my sister and I. They were stars.

I cannot fault this home in any way.

The staff were great and really looked after mum during her 1 and a half years there. She never did want to go into a care home but once she was there, she never once said I want to go home to my husband. The staff are marvellous and became friends as well as carers. Even when she passed, they were there making her comfortable. Brilliant. I'm only 50 but would want to go there.

My mother has settled really well into this lovely supportive and caring nursing home. The manager is absolutely superb and she has been responsive to any of our worries and concerns. She seems to be present in the home most of the time, even at weekends! The atmosphere amongst the staff and residents is relaxed and joyful. Nothing is too much trouble for all of the staff, from the carers to the kitchen manager and the activities co-coordinator. My mother has significant complex needs including Dementia and bowel problems which affect her diet and behaviour around food and drink. The staff have worked closely with the family to support her and ensure that she is prompted with drinks and given appropriate food. There is a real sense of being safe and cared for, as you would in your own home, and this is apparent right from first entering the lounge. The home makes me and my mother smile every day, it is certainly an asset to the Beeston area.

Staff are friendly, supportive and care for the service user and their family. Activities provided are very good and inclusive.

With a new manager in place recently, things are looking up at Silverwood. Already we've noticed some improvements, long may it continue This is basically a good care home with hard-working staff, but not enough of them, especially at weekends. The office staff and the team in charge of outings and entertainments etc are excellent and always ready to go the extra mile for residents and relatives alike.

Indeed we feel blessed.

Mother-in-law very settled, I feel she is cared for well. All staff are helpful, caring and do a good job in all aspects, caring, nursing, dietary, cleaning, maintenance, entertainment, laundry, etc, etc.