Silverwood Care Home

The care given at Silver wood was second to none. I would highly recommend this care home. I miss my visits.

My mum had a really happy life at Silverwood. She was cared for with the upmost respect at all times. The carers there are excellent, making the residents like family and the family feel that some really go over and beyond what's expected. Thank you, Silverwood, for everything you did for my lovely mum.

When we came across Silverwood, we were relieved to find a home that felt like people cared and the residents were their first priority. Silverwood is a happy family of caring professionals who gave my dad company and compassion as well as considerate personal care. I was delighted he was with Silverwood, sadly not for too long, but the time he had there helped us make sure he had the best care and made new friends. Thank you to everyone at Silverwood; you are amazing.

The staff at this cate home are excellent, coming as they fo from a wide range of backgrounds and seemingly unfailing in their care for the patients. Even the cleaning staff are not beyond showing care at times. This, of course, reflects on the high level of competency of the management team. The overall welcome and help to visiting relatives should also not go without mention, considering the trials they have faced over the last two years. All in all, an excellent home.

I would recommend Silverwood without reservation and in the strongest terms.

The staff are always brilliant, always kind, courteous, always ready to help. You don't feel like you've been a nuisance when you approach for something or ask for something. Since Mums been here, she has actually thrived, really come on. We worried when she came because you here of bad press, and the staff have been absolutely fantastic, and she loves it here at Silverwood.

Mum seems to be making progress since she came to the home.

Staff are always excellent.

Amazing care home with absolutely amazing staff. Staff have done everything in their power to make my grandad feel happy and content while he was at Silverwood. His room was lovely and felt very homely. The home itself was very well cared for, nice and clean. Thank you, everyone, at Silverwood!

So very kind and helpful. Do anything within their power to make my nana comfortable and keep her pride and dignity. Lovely place to be, with a lovely outdoor space. I would 100% recommend it. Made to feel very welcome in such a difficult time.

Silverwood Care Home has been amazing. My mother went to them for respite care in the 'West Wing' residential side back in April of this year. Sadly she had a stroke whilst there. But very fortunately for us, after some time in the hospital, she returned to Silverwood in the 'East Wing' nursing care. All the staff we had the pleasure of meeting were kind, caring, compassionate, professional and showed great responsibility and pride in the care provided. (some going out of their way to be extra caring not just to our mum in her last few weeks with them but to our family and our needs). Thank you just does not seem to say enough for the way they made what is ultimately a very upsetting time as calm, peaceful and worry-free as possible.

My mother-in-law has been a resident at this care home for just over a week now. She seems very happy even though she is confused most of the time. The care she is getting is outstanding. Staff are friendly, the place is clean, and the grounds are well maintained. We would never have found this place on our own; local help was non-existent. Thank you.

Silverwood Care Home cared for my Mum for the past two and a half years. Over this time (before covid restrictions limited visiting), I spent many hours with Mum and was able to observe the care given not just to her, but all residents in the lounge. The Manager and the Deputy are excellent and have created a culture where all residents are treated with warmth, compassion, respect and really importantly, the place has a lovely sense of fun. The home offers a fantastic range of activities both within the care home and in normal times, trips out. These provided shared experiences and lovely memories (Mum would talk for weeks about visits from local school children, therapy dogs or exotic animals) which helped mum make friends with other residents. My work involves research and teaching on dementia care - what I've seen at Silverwood is person-centred dementia care at its best.

Mum has thrived on the great love, care and patience shown to her the past few months. Nothing is ever too much trouble, when you ring up, ask a question or need something done. The past few weeks have been a challenge for everyone, but staff have gone above and beyond to keep residents safe, happy and comfortable.

My sister is a resident at Silverwood in Nottingham and the care and attention she received during the recent Coronavirus episode were outstanding. The staff, led by the manager were excellent, in fact, the improvement since she was appointed is visible everywhere. During this very difficult period, the manager and the nurse left their families and moved into the care home to help manage the situation and dedicate themselves to looking after their residents 24/7. I was given both of their mobile numbers and they made themselves available at all hours for me to call for an update. The nurse was so patient and caring every time I called and the family and I will always appreciate their dedication and professionalism throughout this stressful period.

I am very pleased for the care my wife is being given.

The care my mother has received since being in Silverwood has been excellent and I'm very pleased with the care she is being given. The staff have a very professional attitude and the manager is very helpful.

The staff are very hardworking and are always there for me. I have made some lovely friends and enjoy having my meals with the, My room is very pretty and I enjoy entertaining my family in it. I love joining in the organised activities especially the sing-a-longs and seated exercise sessions.

The staff are very helpful and give us peace of mind that our mum is being well cared for.

Aunt moved into Silverwood last July. Made very welcome by all the staff. Beautiful room kept very neat, tidy and clean. Lounge area comfy. Dining room clean at all times, good selection of meals cooked well. Visitors joined in tea breaks with tea/coffee and biscuits and afternoon cakes. Pleased with the facilities, hairdressers, chiropody, trips out. Looked after well.