Springwater Lodge Care Home

10 Smithy View, Calverton, Nottingham NG14 6FA

Springwater Lodge Care Home, Nottingham, Nottinghamshire
Springwater Lodge Care Home, Nottingham, Nottinghamshire
Springwater Lodge Care Home, Nottingham, Nottinghamshire

Situated in the pretty village of Calverton, just outside Nottingham, Springwater Lodge is a small, purpose-built home offering residential, residential dementia and nursing care.

This lovely home offers a choice of four sitting rooms and two dining areas, all with views of the garden. In addition, there is a sunny conservatory, popular memory room, room to pursue hobbies and interests and a mobile shop. The landscaped garden is the ideal place to relax and socialise with friends and relatives. All bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

The home’s caring team has created a warm family atmosphere, encouraging everyone to eat, celebrate and plan special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support Residents’ mind, body and soul.

Springwater Lodge’s Home Manager will make sure that all residents receive the kindest possible care. The extensively trained team will deliver all the nursing and specialist care and support services that your loved one requires. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make their stay that little bit more enjoyable.

Group: HC-One

Person in charge: Anna Livsey (Home Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Springwater Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 26 Jan 2018

Please contact us for information regarding our bed availability

Reviews

9.6 Springwater Lodge Care Home has a Review Score of 9.6 (9.620)

The Review Score of 9.6 (maximum of 10) for Springwater Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Springwater Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.62 for Springwater Lodge Care Home is calculated as follows: ( (161 Excellents x 5) + (62 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 237 Ratings = 4.62

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Springwater Lodge Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 11 Reviews ÷ 10 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Springwater Lodge Care Home?

  • Extremely LIKELY
    18
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Springwater Lodge Care Home

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    6
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • more

I like to keep to myself and they let me which is just what I want. Staff are always happy to help even when they are run off their feet. It is a lovely home and I am happy to live here.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been a resident since 2013 and we are very satisfied with her care.
Her needs have always been put first and her care tailored to her abilities i.e independence encouraged and encouraged to join in the social activities when she first went in. Unfortunately, her needs have altered and now she is totally dependent but the staff still treat her with respect and take her into the resident's lounge if she is up to it or eave her in her room if she prefers but they always pop in to see her.
They have always kept us informed if there are any changes to her condition.
I cannot speak highly enough of the home and the staff.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum received the best possible care at Springwater Lodge. The staff were always conscious of being respectful both to my mum and the family. Nothing was too much trouble. When she passed away the staff were brilliant.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum stayed at the home for almost two years. Whenever we visited there was always someone popping in to check she was OK or offering us all a drink. There was clearly a good deal of empathy between my mum and the staff, who were always cheerful and humorous.
My mum was clearly happy there, which was a pleasant surprise as she was independent and reserved, and never wanted to go into a home.
During the last week or so before she died, we stayed by her bedside sometimes 12 hours a day. Every member of staff without exception did everything to make her comfortable and also offered us food and drinks, and tried to look after us in any way they could. It was gratifying to know she had been well looked after during her stay.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Don't Know

The care given to my husband who had terminal lung cancer was excellent and the food was great. All staff were so helpful and very considerate and very supportive. I couldn't ask for anything better. Should I need nursing home care I hope I'd get the care and compassion that my husband got. Thank you to all the staff.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Dad felt welcomed and at home before he even arrived. He was overwhelmed at how the care staff and handyman were prepared to accommodate his wishes and desires. Nothing was too much trouble. It was wonderful to see him enjoy his food for the first time in months, it was delicious. The care and nursing staff catered for his needs with respect and dignity and allowed his sense of humour to see some action in his final weeks. This allowed him to pass away happy. I'm so pleased he was able to go to Springwater Lodge.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum only had a short stay at Springwater but the care shown to me and my family was outstanding. Thank you.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has received excellent care in a safe, clean and welcoming environment. All staff were very friendly and treated my wife as an individual and very professionally. All cleaning was done regularly and thoroughly. Nursing staff reacted to all situations quickly and professionally. Management were fully aware of what was gooing on and regularly involved with the day to day caring of the residents. Routine medical procedures and general care procedures

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am happy living at Springwater Lodge.
The care staff are very good.

How likely would you be to recommend Springwater Lodge Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Everything is excellent!

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the home very welcoming and caring. My mother was very well looked after and the staff are always very pleasant and cheerful. I always left with a smile on my face, knowing my mother was in good hands. I did have a small concern at one time, but this was quickly rectified. The staff had the patience of saints at times with my mother and I am truly grateful for that. She passed away in a place she said she liked being in.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I shall always be grateful to all members of staff at Springwater Lodge Calverton.
My sister was given the best care and treated with great respect. She was given dignity in her last weeks.
From the moment I walked into Springwater, I knew it was the right place for my sister.
Thank you all.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I didn't want to come into a home but I knew I needed help. Springwater Lodge is just perfect. My room, the staff, the food, all of it is perfect.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic, caring and patient staff who genuinely seem to enjoy working with dementia patients. Brilliant interaction with all residents and show compassion and warmth to all. I know my mum is safe and well cared for at this most difficult time of her life. Would recommend to anyone.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Welcoming and friendly staff. Helpful and ready to talk and explain about care. Make you feel wanted. Clean and tidy home and staff smartly dressed with smiles on their faces. A home from home.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My mother had to go into the care home for end of life care. This was a difficult time for her and the rest of the family but we were all treated with the utmost respect and kindness. Mum's dignity was at the forefront of everything and she was looked after like one of their own. All the staff were caring and kind and the management of the home is second to none. We have no hesitation in recommending the home to our family and friends.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

They looked after my grandma so well and kept her comfortable. They allowed grandad in every day with the dog which made it easier for all involved. They do a top job - thank you.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Cheerful, friendly, attentive staff.

How likely would you be to recommend Springwater Lodge Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

I like the food and my newspaper that comes everyday. I am looked after well.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very caring approach. Good on patient knowledge. Quality food. Go the extra mile especially with Mum's birthday party. Wonderful home with wonderful staff.

How likely would you be to recommend Springwater Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

August 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

January 2017

Long service award

Recipient: Springwater Lodge Care Home

Date: Tuesday 17 Jan 2017

more details

Kindness in care award

Recipient: Springwater Lodge Care Home

Date: Tuesday 17 Jan 2017

more details

November 2016

Kindness in care award

Recipient: Springwater Lodge Care Home

Date: Tuesday 22 Nov 2016

more details

March 2016

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

December 2015

Care award

Recipient: Springwater Lodge Care Home

Date: Monday 07 Dec 2015

more details

April 2014

February 2014

Job Vacancies

Staff Profiles

Anna

Anna Livesey

Job Title: Home Manager

Joined: 2013

Description:

Introducing Anna Livsey
Home Manager at Springwater Lodge, Calverton

What does kindness mean to you?

“Kind care is treating all of our Residents as individuals and ensuring they are supported to live how they want to live and be who they want to be.”

Anna is a Registered Nurse with over ten years’ experience in providing care and support for elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Having worked at Springwater Lodge for a number of years, Anna shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and churches and is always keen to include the local community in life at Springwater Lodge.

When asked what she enjoys most about her role, Anna remarked: “The best part of my job is definitely the people – I love getting to know our Residents and their loved ones.”

Outside of work, Anna is actively involved with her local church and enjoys spending time with her family and friends.

If you would like to find out more information about Springwater Lodge, Anna has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Springwater Lodge Care Home