St Catherine's Care Home

I came here to be near my daughter. I need nursing care and have found what I need here. The staff in all departments are really pleasant and always willing. I have settled in, and I expect to stay hear. I am looking forward to joining in activities and getting out when the weather is better.

Mum went to live at St Catherine's in May 2020. We have all been very happy with the care. The care assistants are friendly and very caring. The nurses are very approachable and helpful. They are also quick to identify any problems and let me know immediately. I have experienced some bad care in the past, but have had no issues or concerns as staff, even admin, are always available to advise or support. I feel I can relax knowing Mum is being cared for by the best.

Mum has had the best care from the home, and I am very happy with the staff, who are very caring.

The staff are very encouraging and attentive. The activity programme is amazing. Residents are encouraged to participate and are valued. Mum's clothes are kept clean and changed regularly. Trips are arranged to local cafes and garden centres. The resident's crafts are made into displays. Meals are well supported by staff, and the food is good. The nurses work hard and keep us updated if issues. The home is bright, clean and feels welcoming. The photobook in the reception shows the daily activities for relatives. The management always has time for me with any queries.

The improvement in my dad since he came to St Catherine's is fantastic. It was also great to see him on the Facebook page taking part in the baking activities. He seems to have settled in well, and the staff are great with him. It's lovely to see him smile again. Thank you.

Always find the staff very friendly and helpful. My mum is always clean and smart. She is well looked after, and her general well-being has improved since being at St Catherine's. Would definitely recommend St Catherine's.

My wife is well cared for. She is always clean and well brushed when I visit.

My husband was admitted to St Catherine's dementia unit on 28th March 2022. At first, he was very unsettled and disruptive, but the carers, nurses and management were patient, caring and efficient, and he is more settled now. I feel he is in a safe and happy environment. All the staff are caring and efficient, even at their busiest times. They keep me informed of any incidents concerning my husband, ie, infections or other medical issues. Thank you, St Catherine's.

The staff are very willing to assist. They are also very able in looking after us. They run activities to keep us occupied.

We are very fortunate that during Covid 2020, a place was available as Mum was discharged from the hospital. The care and activities Mum receives are priceless. We are kept informed, staff are very caring and work hard to meet Mum's needs as she deteriorates. The activities are just so well thought up and give us, as a family, great pleasure seeing Mum smiling on the various posts. I don't have a bad word or any criticism of this home. Amazing, and thank you.

My wife has been in the home for just over two years. She is very happy there. The staff are kind and friendly, and she says the food is good. I have recommended the home to several people.

Similarly, any health issues are quickly assessed by a medical professional and managed to deliver appropriate treatment.

The staff at St Catherine's are extremely helpful, always have time for the patients playing games, crayoning and painting. Nothing is too much trouble. Also very helpful to visitors.

I have always found them extremely professional and attentive to patient care. Very informative if they need to contact if they have been seen at the GP or taken into hospital. A good patient care, meals and snacks provided are good. Feel safe knowing my mother-in-law is safe and very well take care of. All staff polite - relaxing atmosphere.

Staff are always friendly.

Environment very clean.

Staff are very friendly and caring. I think they are kept very busy with all the demands on them, but when I talk about my grandma, they always seem to know who she is and what the last situation is with her care. Having a relative in a nursing home, in the condition my grandma is in, is sad, but I never feel she is just an anonymous patient to the staff in the home.

Staff friendly and excellent, job under extreme circumstances/ Covid and Father is very poorly.

Very caring and attentive staff and always aware of the needs of the individual residents. Covid restrictions are strictly adhered to, and I have always been able to book window/room appointment as per Government guidelines. My mother is always relaxed and content when I visit, despite the fact that she has been in lockdown for most of 2020. She is always smart and well dressed when I visit, and her room is always clean and tidy.

Everybody is most polite. My wife is in good spirits, and well looked after. I would recommend St Catherine's to anybody.