St Catherine's Care Home

Queen Street, Horwich, Bolton BL6 5QU
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9.7 132 Reviews
  • St Catherine's Care Home, Bolton
St. Catherine's Care Home is located in the middle of Horwich near Bolton and is close to shops, amenities, public transport and the M62 motorway link. Middlebrook Shopping Centre is just one mile away.

This purpose built care home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at St Catherine's is provided in single occupancy rooms, some of which are spacious enough for sharing.

St. Catherine's provides TV lounges, quiet sitting rooms and a bright conservatory with access to extensive gardens for residents enjoyment. Meals can be served in one of the separate dining rooms, where residents can enjoy the company of others when dining. Meals are based on traditional home cooking using fresh produce, with daily choices being available. Special diets can be catered for.

Visits are made to the home on a regular basis by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

Residents benefit from a varied programme of activities that are available.

Care Provided by St Catherine's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1372 – £1585
  • Self-Funded Nursing Care: £1372 – £1585
  • Self-Funded Nursing Dementia Care: £1520 – £1643
  • RESPITE Self-Funded Residential Care: £1510 – £1743
  • RESPITE Self-Funded Nursing Care: £1510 – £1743
  • RESPITE Self-Funded Nursing Dementia Care: £1672 – £1808

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact St Catherine's Care Home to find out the exact price for your requirements.

Contact St Catherine's Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact St Catherine's Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Gillian Johnson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (1)
9.7

St Catherine's Care Home has a Review Score of 9.7 (9.686) out of 10, based on 22 reviews in the last 2 years.
Over all time St Catherine's Care Home has 132 reviews.

Overall Experience
  • 89
  • 38
  • 5
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Date Published
  • 132
  • 11
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  • 22
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Reviewer Connection to St Catherine's Care Home
  • 49
  • 23
  • 14
  • 10
  • 8
  • 5
  • 5
  • 5
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 132, showing 61-80
Review from Janet M (Daughter of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at St Catherine's Care Home are very dedicated to the care they provide for my mother who now requires nursing care. I am kept informed of any changes in her health and wellbeing which is a great help in the knowledge that she is being well cared for.
My mother has been at the care home now
for 11 months and when able she participated in the activities provided and made use of the hairdressing facilities in the home.
Overall I am satisfied with the care and compassion provided by the staff in the recent months due to the deterioration in her health.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, Janet, for letting us know how we are doing at St Catherine's Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive…read more
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Review from J N (Husband of Resident) published on 15 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is now going on for 12 months since I last saw my wife which was in early March of this year prior to Covid-19 transmission. She is well settled in the care home and I so look forward to seeing her soon hopefully. The management and staff at the care home are dedicated and caring people. I believe
that it takes a special kind of person to do it as well as they do.
Reply from Kristen Fitzgerald, Marketing Assistant at St Catherine's Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again…read more
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Review from James F (Son of Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad's been here for over 4 months. He has Lewibody's Dementia and at times he displays very challenging behaviour. The staff have been amazing and have a great understanding of his condition. They have gone out of their way to make him comfortable and to help in the treatment he needs. Five stars
and well done.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, James, for letting us know how we are doing at St Catherine's Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive…read more
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Review from Alan C (Son of Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am writing this on behalf of my sister and myself relating to our mother who is a resident. Our mother moved into St Catherine's in May 2020, as such we have not been able to visit so can't comment on the facilities these questions have been left blank. Re other questions, I have answered based on
our experience which has been very positive.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, Alan, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing.
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Review from S F (Wife of Resident) published on 30 November 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Always been happy with his treatment, and the staff have always been very nice and helpful.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive. Have a lovely day.
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Review from D W (Daughter of Resident) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St. Catherine's is a lovely care home in which my mother has lived there for around three years now. The carers are all very patient with the residents. They have different events during the year and I am sure they have struggled in the last awful months to do their best. Although I cannot see Mum at
the moment, I never feel worried for her.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, for letting us know how we are doing at St Catherine's Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback…read more
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Review from B N (Daughter of Resident) published on 5 June 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Been a very strange month, but I feel all the staff have dealt with it wonderfully.
Care on this unit is very good. The staff are excellent, however, I feel the unit is a little drab and needs brightening up and lighter atmosphere to be promoted.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you for your comments about St Catherine's Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and…read more
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Review from Karl S (Son of Resident) published on 5 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From day one when my Mother was admitted into this care home, she has been made very welcome, which has put me at ease that she is being well cared for in every way. Staff always hard-working, helpful, and caring.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, Karl, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope…read more
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Review from A P (Wife of Resident) published on 4 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in St Catherine's for about 18 months. I am really happy with his care and the staff are great. I have no hesitation in recommending to anyone.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, for letting us know how we are doing at St Catherine's Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback…read more
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Review from C P (Daughter of Resident) published on 3 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff I've met have been very informative and helpful. The home is more suited to mother's needs, she is happy there. Even under all the stress of the virus, we have been kept well informed. Thank you all.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, for letting us know how we are doing at St Catherine's Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback…read more
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Review from J N (Husband of Resident) published on 2 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that the management and staff are very caring and dedicated to both the residents they care for and the family visiting them.
I believe it takes a particular kind of person to do the job they do and dedication is key. A lot has been said about care home workers have parity with NHS people, I
have seen for myself that this is evident.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see…read more
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Review from Julie S (Daughter of Resident) published on 29 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't be more happy for the care and support my mother and family have experienced.
For staff to sacrifice their own well-being. My family cannot thank staff enough.
God bless and protect you all. Eternally grateful. Forever in your debt. Also a big thank you from our mum.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, Julie, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope…read more
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Review from Valerie G (Sister of Resident) published on 18 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not want for anything more - to know he's safe and well looked after and to know that if he has a problem, they let me know. Staff and management are brilliant. God bless you all.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, Valerie, for letting us know how we are doing at St Catherine's Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive…read more
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Review from J S (Daughter of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursing staff and care workers are wonderful. The care I have witnessed given to my dad has exceeded my expectations and has alleviated any worries that I had before. His room is clean and tidy, and he is clean and neatly dressed every time I see him. He is well-fed and has gained weight over the
past three months. Staff give me feedback on how he is, and that gives me confidence that he is in the right place for his care.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, J S, for letting us know how we are doing at St Catherine's Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback…read more
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Review from Eileen M (Wife of Resident) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband joined the family (EMI unit) on Christmas Eve 2019. From the minute we walked into the home we were all treated with dignity, respect and most of all we felt like we had joined a big happy family. Keep up the good work.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, Eileen, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see…read more
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Review from G P (Daughter of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was a resident for 6 weeks. We as a family were well informed by management and nursing staff. Our father's care was extremely good. He was safe and treated extremely well. The staff were all patient and always had time to chat with us. Rooms are clean and well equipped we wouldn't hesitate
in recommending St Catherines to any future residents.
Reply from Olivia Shields, Marketing Assistant at St Catherine's Care Home
Thank you, Grainne, for your feedback following your recent experience at our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our…read more
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Review from Peter G (Son-in-law of Resident) published on 1 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ideal home for Care. Wonderful, caring, supportive staff.
Home is in nice setting with very nice internal decor.
Friendly caring atmosphere.
Reply from Jasmine Bracken, Marketing Administrator at St Catherine's Care Home
Thank you, Peter, for letting us know how we are doing at St Catherine's Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive…read more
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Review from Joanne L (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff to be extremely helpful, caring, knowledgeable and extremely hard working. My mother and I are very happy with her placement here at St Catherine's. Her room is always clean and tidy. The food is of a very good standard and she really enjoys it.
The overall care and attention
my mother receives is adequate for her needs and I have no need to question it. All of the residents always seem happy and well cared for when I visit my mother.
The reception area is always clean and tidy.
Reply from Ronnie Cavanagh, Marketing at St Catherine's Care Home
Thank you, Joanne, for your comments about your recent experience at St Catherines Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the…read more
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Review from Dorothy B (Sister of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely first class! My brother was only at St Catherine's for one month on comfort/end of life care. We were more than satisfied with every aspect of the care he received. The staff were fantastic, keeping us informed, and very caring towards us. Everything was spotlessly clean and very comfortable
to my brother and us as visitors. I cannot give praise enough! Please note we have had previous experience of care homes, so it was easy to compare.
Reply from Ronnie Cavanagh, Marketing at St Catherine's Care Home
Thank you, Dorothy, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at St Catherine's Care Home was so positive. All of our…read more
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Review from T S (Daughter of Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in this facility, my dad and I have found all the care staff have been very friendly and pro-active in making my mum's stay very relaxing and providing a friendly atmosphere noting is too much trouble.
They interact with mum very well and she has been eating a lot better than
she has ever done due to the encouragement and time they spend with her.
Also, it's nice for us as a family to also have the interaction as well.
Reply from Ronnie Cavanagh, Marketing at St Catherine's Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at St Catherine's Care Home was so positive. All of our staff…read more
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Current Review Score: 9.7 (9.686)

Overview of Review Score

The Review Score of 9.7 (9.686) out of 10 for St Catherine's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.686 for St Catherine's Care Home is calculated as follows: ( (196 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 264 Ratings = 4.686
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Catherine's Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (1)

Gill

Gill Johnson

Job Title: Home Manager at St Catherine's Care Home, Bolton Joined: 2010

Gill achieved her nursing qualifications a little later in life; however, this hasn’t stopped her from thriving. She began as a care assistant and, before progressing to Home Manager, she achieved her nursing qualifications. Gill is very proud of receiving a ‘Good’ rating from CQC for St Catherine’s. She loves working with the local community and creating a bond with them. Outside of work, Gill is a lover of arts and crafts. She is full of creativity and loves knitting and sewing. She is a proud grandmother and enjoys spending time with her family where she can too. Words of encouragement from Gill for someone looking for the right care home would be: “Good care needs to be observed. Make sure the home is clean. Look at the residents to see if they’re happy. Look at the website to see if there are activities going on and have a browse at the menus.”


“I enjoy seeing the residents happy and content. I also enjoy making sure and seeing everything runs smoothly.”

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