St Catherine's Care Home

Not waited long to enter to see my friend. Very lovely, caring staff, helpful, very nice to speak to. Rate them all very highly, smiling, pleasant and excellent carers. Care home the best I have visited out of 5 homes by far. The rooms and lounge is faultless.

St Catherines is home from home to me and my mum. She is always well cared for by the loving caring staff in the dementia unit. No matter what time of day we visit she is always clean, neat and tidy, has her hair cut regularly. St Catherines dementia unit gives us peace of mind knowing mum is living the best life she can. Staff also ring me if the doctor is coming, jabs and any medical issues, thank you St Catherines.

My dad went into St Catherin's Care Home in March 2024. From the start he felt very settled & comfortable. The staff are extremely caring & attentive. The professionalism is second to none. As a family we are very happy that our Dad was cared for at St Catherine's. I would definitely recommend this home to any family.

My friend Peter came to St Catherine's Care Home in March 2025 from hospital and whilst only there for 7 or 8 months, I could not have wished for better care and treatment for what was a particularly challenging period in his life. The staff at all levels were absolutely wonderful. The communication with myself was impeccable, I was never in doubt that he was receiving the best possible care.

Extremely satisfied with the care and support my mother received. The home is bright, cheerful and pleasant. The food standard is excellent and the staff are a credit to the home.

You have made my husband a new man. Thank you so much.

I am very happy.

I visit a friend and am happy to know she is safe and well looked after. The staff are very welcoming and pleasant.

Some of the staff are v caring and helpful but this isn't consistent across the board. At times the main lounge only has one or even no staff present. The grey rom where you can visit the residents is ideal when there's a few family members wanting to visit. I've noticed positive changes in numbers of staff, smartness of staff and cleanliness etc since harbour took over.

Mum has only been here about 3 weeks + seems settled + looked after. The staff are all lovely with all the residents there seems to be plenty of activities.

My mother's time at St Catherine's was sadly limited but during the time before she passed was excellent mainly driven by the professionalism, empathy and genuine care shown by staff. I have to spotlight Janet who demonstrated the attributes of an angel when my mother passed. Her honesty, sensitivity and genuine empathy made the worst moments possible. All staff made us feel welcomed, and provided assurance that my mother was being cared for in her final days with dignity and respect. Thank you.

Since my mum was admitted at the beginning of June 2025, the staff has been compassionate and caring, friendly but still professional. They provide exceptional care under very challenging conditions and do manage my mum well. I am happy that mum is being looked after and well cared for and more importantly that she is safe.

We as a family not had any issues with the home or carers. They look after him very well and he has settled very well. We would really like to see him going out at some stage in the mini bus.

St Catherines is a lovely facility for mum to live. Staff have got to know her personality and needs, meaning a bespoke service to meet her requirements. Nothing is too much trouble for the nurses/care staff. SC is very hospitable to visitors which is important to her family and friends. The communal day room is a nice space to visit and see other residents/visitors.

My uncle is very fortunate that you have such an excellent, caring staff.

My mum has been resident here for nearly a year. I can honestly say that I could not wish for her to be in any other care home. She is treated with respect and dignity and I feel that the staff genuinely feel affection for her. They understand and anticipate her needs when she cannot express them. A homely and caring environment.

St Catherine's Care Home provided excellent care for my mum since she moved in. Earlier in the year, they looked after her and her family up to the end with professionalism, dignity and understanding. We would recommend to others. Thank you very much.

Staff amazing and make the home fantastic.

The staff are fabulous and so caring and hardworking. They are very welcoming to visitors and extremely helpful. I would recommend St Catherine's to anyone looking for a care home setting for their loved one. The staff liaise well with the family, keeping us informed and we have lots of input into how best to help Mum and feel listened to and considered in her care.

My sister and I have been happy with the care my father has been given and the interaction from staff with my father has been wonderful. We can see my father is comfortable and seems content.