St Catherine's Care Home, Bolton, Greater Manchester
St Catherine's Care Home, Bolton, Greater Manchester
St Catherine's Care Home, Bolton, Greater Manchester

St. Catherine's Care Home is located in the middle of Horwich near Bolton and is close to shops, amenities, public transport and the M62 motorway link. Middlebrook Shopping Centre is just one mile away.

This purpose built care home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at St Catherine's is provided in single occupancy rooms, some of which are spacious enough for sharing.

St. Catherine's provides TV lounges, quiet sitting rooms and a bright conservatory with access to extensive gardens for residents enjoyment. Meals can be served in one of the separate dining rooms, where residents can enjoy the company of others when dining. Meals are based on traditional home cooking using fresh produce, with daily choices being available. Special diets can be catered for.

Visits are made to the home on a regular basis by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

Residents benefit from a varied programme of activities that are available.

Group: Four Seasons Health Care

Person in charge: Gillian Johnson (Home Manager)

Local Authority / Social Services: Bolton Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Parkinson's Disease • Stroke

Languages Spoken by Staff (other than English): Polish

Single Rooms: 58

Shared Rooms: 1

Rooms with ensuite WC: 1

Facilities & Services: Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on St Catherine's Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 St Catherine's Care Home has a Review Score of 9.4 (9.428)

The Review Score of 9.4 (maximum of 10) for St Catherine's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 49 Reviews over all time. This Average Rating is also the rating value for St Catherine's Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.511 for St Catherine's Care Home is calculated as follows: ( (346 Excellents x 5) + (186 Goods x 4) + (44 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 579 Ratings = 4.511

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.917 Points relating to the number of positive Reviews for St Catherine's Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 11 Reviews ÷ 12 Target = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    29
  • Good
    19
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Catherine's Care Home?

  • Extremely LIKELY
    41
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Catherine's Care Home

  • Daughter of Resident/Service User
    14
  • Son of Resident/Service User
    10
  • Wife of Resident/Service User
    9
  • Niece of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    2
  • more

We have found since our daughter first came to St Catherine's, they have treated her with love and care. Although she is unable to tell us how she feels, we are sure she is content and happy but doesn't always or cannot show her feelings. Staff are always there and look after her very well, with her being given so much care, it makes our lives much easier.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 31 Jan 2018:

Thank you, Sylvia, for your comments about your recent experience at St Catherine's Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again for the wonderful feedback.

Everyone helpful and answer all questions. All very friendly.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 26 Jan 2018:

Thank you, Barbara, for sharing your experience of St Catherine's Care Home. We are pleased to hear it has been so positive. We look forward to seeing you again soon. Take care.

All friendly, helpful, nothing too much trouble. Answer all questions.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 26 Jan 2018:

Thank you, Roland, for sharing your recent experience of St Catherine's Care Home. We are happy to hear it has been so positive. Thanks again and have a fantastic day!

Our mother who sadly passed away on November 10th 2017 was given care second to none, full of compassion, dignity. They always kept to us up to date with any medical changes and changes with her care staff. A head nurse couldn't do enough for her and us as a family. Would highly recommend St Catherines.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 23 Nov 2017:

Thank you, Amanda, for your kind comments during this difficult time about your experience of St Catherine's Care Home. We really do appreciate you taking the time to let us know how our team are doing. Our number one priority is our resident's well-being and ensuring that every person is treated with the dignity and care they deserve. Thank you again for such a lovely review.

Very pleased with this care home. Staff are kind and caring. Home is clean and bright and the standard of care is really good.

Staff are all friendly and will answer any questions and sort out any problems.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 27 Oct 2017:

Thank you, Susan, for sharing your recent experience of St Catherine's Care Home. We really appreciate you taking the time to let us know how we are doing. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care and that you have found our staff to be so supportive during your experience here. We look forward to your next visit. Take care!

My wife loves coming to St Catherines Care Home, she loves all the staff, carers they look after my wife well. Cannot fault the place.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 04 Oct 2017:

Thank you, Kenneth, for your comments about your recent experience at St Catherine's Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

I find the staff to be very helpful and am happy with the care that they provide for my mother. I realise that at the moment, care providers nationwide are under pressure, but find that staff at St Catherines are happy to go the extra mile.

How likely would you be to recommend St Catherine's Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 20 Sep 2017:

Thank you, Malcolm, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with St Catherine's Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

All the staff are friendly and helpful.

Mum always looks well presented and clean and seems very happy here.

How likely would you be to recommend St Catherine's Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 20 Sep 2017:

Thank you for taking the time to give their feedback and we are very pleased to hear that your experience with St Catherine's Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Over the past 12 months, my father has been resident at St Catherines Care Home in Harwich. In this time the care has been wonderful, so kind and caring towards him and his needs. His room is well looked after and the food enjoyable. What really makes this place special is by far the staff and the lengths they go to. Well done to all and thanks for looking after my Dad.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 20 Sep 2017:

Thank you, Cordette, for your comments about your recent experience at St Catherine's Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

I am really pleased with the care my husband is receiving here at St. Catherines. The staff are without a doubt caring to all the residents. My only concern is that there is not enough stimulation.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 20 Sep 2017:

Thank you for your kind comments about your recent experience at St Catherine's Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is anything else we can do, please do not hesitate to reach out to us on your next visit. We are more than happy to help!

Overall I have no complaints. My father has been here nearly 18 months. However, at one point I don't think Dad was being put in pyjamas at bedtime which I strongly disagree with. Now I don't know whether this was due to him fighting with carers or not but handled rightly Dad can be talked round and he is always dressed during the day, so I think there has been a communication problem somewhere. I feel the night time staff don't seem to put enough effort in.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ronnie Cavanagh, Digital Marketing Executive at St Catherine's Care Home responded to this review on 25 Sep 2017:

Thank you, Julie, we appreciate you taking the time to give us feedback at St Catherine's Care Home. All of our staff are committed to providing the best possible care experience for all of our residents. We are sorry to hear that there have been some areas where you have not been satisfied. Please contact the home manager who would welcome the opportunity to address your points in more detail. Thanks again and have a wonderful day!

My husband has been in this home for the last 10 months and I have been happy with all aspects of his care. I have also received all the support from all members of staff I have needed. My husband has settled well in the home which has made it easier for myself and my family when visiting.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are caring and considerate to mums needs, would like to see more activities taking place in order to stimulate interest.

How likely would you be to recommend St Catherine's Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

Lenore Keohane, Home Manager at St Catherine's Care Home responded to this review on 25 Oct 2016:

Dear Susan,
Many thanks for your feedback as this is a valuable insight for us. We will have a look into this matter to see how we can improve the overall activities plan.
Our residents' well-being is our priority and we appreciate any comments that will help us to identify what can be done better.
Kind regards
Lenore

My mum has been at St Catherines Care Home for the past ten years. On the whole, she is well cared for. If I have had any issues I know I can talk to staff about it. Mum gets her hair done every week and enjoys her music which the staff are aware about. Sometimes she gets depressed but the staff put her music on or play musical bingo which usually cheers her up.

How likely would you be to recommend St Catherine's Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Excellent care.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home is well run with the manager, the staff are friendly, parking is good. Good nursing staff which are not always to be seen in other homes, good equipment.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband has only been in St Catherines for 6 months, but I cannot try to tell you about the care he is given. The staff cannot do enough to help my husband, he is lovely and clean, well dressed every day. My husband is incontinent and day and night and he is changed, kept dry as soon as noticed. The staff are also concerned about how I am as they know how difficult if is for me. The food is excellent and amenities in bedrooms are fine. All at St Christine's are excellent and I would not hesitate in recommending it to anyone.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Generally satisfied with overall care for my mother. Standard of home is good, decor and rooms are clean and well maintained. Staff are hard working and we feel there is a caring ethos towards residents although sometimes staffing numbers appear to be under pressure.

How likely would you be to recommend St Catherine's Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

I always find the staff to be highly competent, friendly and caring. Many seem to go the extra mile to ensure residents and guests are provided with the very best care and attention. It is not pleasant to have to visit a relative in a care home, but the staff here attempt to make the experience a pleasant one. I have nothing but admiration for the work they do.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Dad was in St Catherines from July 2015 until April 2017 when he sadly passed away, as a paraplegic he needed care and St Catherines was the Nursing home we chose and we were so glad we did. The care that was given to dad was fantastic and the staff helped us get through the difficult time at the end, nothing was too much trouble for them they looked after dad as if it was their own father. I can honestly say from the bottom of my heart they are truly Angels. I would recommend St Catherines to everyone that wanted their loved ones to be treated as the way they should be with people that are passionate about their jobs and the care they give

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My mum went into St Catherines on 3rd June, so she has only been there for a couple of days. I like what I have seen up to now but would like to do another review in 6 months, when I see how the home looks after my mum.

How likely would you be to recommend St Catherine's Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Over the last 3 years my mother-in-law, who suffers from Dementia, has been looked after with loving care and dignity at St Catherine's. What is a heartbreaking situation seeing your loved one ravaged by this disease, has been made bearable, knowing that she is so well looked after by professional staff. Her needs are carefully assessed and catered for, by compassionate staff, who always do their utmost to ensure that she is comfortable, pain free, and as happy as she can be.
I would have no hesitation in recommending St Catherines to anyone who is in a similar situation with a family member. Thank you to everyone, front-line and behind the scenes for doing a wonderful job.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Don't Know

My mother is now in the final stage of Alzheimer's disease. She is 4 st. has cancer, her skin is breaking down, yet the staff in the care home look after her carefully and well. She has been there for 4 years, after periods in hospital and falls at home. She is now 96 years of age. I live in North Wales and could not care for her, but we all try to take care of her.
We have seen the steady decline in her which is dreadful, but I know that staff have done their utmost to care for her. The meals look good, the standards high and the staff are friendly.
There are only two nursing homes in this area of Greater Manchester and I know Horwich very well. Alzheimer's and the deterioration which my mother has suffered has been handled efficiently and the local doctor handles medical matters and medicines adequately. So far we have been satisfied at each stage of her steady deterioration over 4 years that she has received the best care possible in the circumstances.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I was very satisfied with care given to my late husband. I found all the staff very caring and very patient with all his needs. For the short stay he was in he was very contented and happy. The staff were also very friendly with the persons family. We were always welcomed with a smile and made to feel at home.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The team at this home are brilliant and always provide outstanding support whether this be to resident, relative or own staff member. The morale throughout is great. I attended an Easter bingo night and all the staff were constantly smiling and enthusiastic throughout. I would highly recommend this home to anyone I know as I am assured my relative is in the best care possible.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

What great care they have taken of my dad. He's back to his old self, happy, smiling and not miserable. His weight has gone back to normal, his health is a lot better and he's so happy. Thank you all staff at Four Seasons.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has now lived at St Catherines for five years. She began with residential care nut is now fully nursing. The advantage of this is that the staff knew her well before she deteriorated and they have continued to treat her with dignity and respect and as an individual. The staff are sometimes stretched but the ethos is of kindness and support to all residents and a sense of teamwork. The communication is good.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are always very caring and attentive to my mothers needs. The home is kept in a very clean way at all times. The staff ensure mum is well fed and whenever the occasion depends they call to advise on her condition. I would have no hesitation in recommending this care home to anyone.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister said she is happy here. I feel the staff treat me with dignity and respect. I've been joining in with the activities, been playing cards. I enjoy the meals here, I don't eat a big portion and I get offered plenty of drinks. I like my bedroom and its kept clean. I love the fact when she was in her bedroom different staff kept coming in to check she was okay and I love that. I know she is being cared for properly.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is one of the nicest care homes I've been in within the Bolton District. The staff are very cheery and do seem quite happy in their work. This attitude to their vocation can only be beneficial to the homes residents. The home is extremely clean well looked after and it's obvious the pride people have to be part of this establishment.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

St Catherine's has a positive, upbeat atmosphere. The staff are thoroughly professional, hard working and relentlessly cheerful. Care really is given on an individual basis and is provided across the range of staff - cleaning, cooking, caring, nursing.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since my mum was welcomed into St Catherine's care home on New Years day 2016 she has been cared for with the upmost respect and dignity. All the staff at St Catherine's are extremely friendly and helpful to both residents and visitors. I am so happy that our family found St Catherine's to care for my mum long term. Quite a distance from the family home town but well worth the travelling time usually around four visits per week.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been treated with dignity and respect from day one. She has been at St Catherines for about 5 years. Her faculities are impaired but the staff treat her flights of vivid imagination with humour and understanding. She loves the food which the home provides and is given the right amount. Her room feeld lke a safe space to her, and we, her family, have easy access to her. She says it would grieve her to leave and she needs to know where she is going to sleep.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Excellent

My dad has only been in 4 days but seems settled and happy and everything so far in the home seems fine.

How likely would you be to recommend St Catherine's Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent all round warm, clean, comfortable, safe with first class staff. Very friendly and caring.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My aunt unfortunately was only in the care home for one week before passing away, during that time I found the staff to be very caring and helpful. Her bedroom was spacious and well appointed. Overall I found St Catherine's to be satisfactory, clean and friendly.

How likely would you be to recommend St Catherine's Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Staff appear very caring to residents even if not sitting with residents they are instantly aware if needed of if someone is upset. Pleasant approach when speaking to residents and very responsive to me and my family when visiting. They do try to make the atmosphere as cheerful as possible. We are pleased with the appearance of mums room recently keeping it neat and organising her odds and ends. Mum is also dressed well and looks fine.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are 1st class, caring and friendly. The food is very good. It's like home from home.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Activities on the go- good.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff very friendly and helpful, tending to all of my aunts needs.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Absolutely fantastic service, all the staff are brilliant and very patient with my dad and the home is kept to a very high standard. Pleased my dad is well cared for and comfortable it's like home from home.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This was a new experience for us all , for mum to come into care. All our anxieties have been well and truly taken away with the wonderful care you have provided, not only for mum but also the whole family. Thank you we cannot find any fault what so ever.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel confident in the care my husband receives he is treated with confidence and respect at all times. I feel he is treated with dignity by all staff members. We both enjoy all the activities and sing-a-longs

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I find St Catherines well equipped and has a pleasant welcoming atmosphere. Staff are caring and concerned for the welfare of the residents. Food looks wholesome and is enjoyed by my husband. He is kept clean and well cared for.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

2015 was as good as it could be. For dad the staff have been great.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend moved into St Catherines following a major stroke and several weeks in hospital. I arrived unannounced. The staff member who answered the door was friendly and welcoming. She escorted me to my friends room. Despite my friends serious condition she was immaculate. Her hair combed and she appeared to have a hint of makeup (very important to her normally). Her bed was impeccable and although she was barely conscious she was totally relaxed and very comfortable she looked angelic almost as though she was in her heaven on earth. There appeared to be a clip board on her bed side cabinet, presumably for the staff to record her condition. The entire ambience was incredible and very impressive, I left knowing my friend was receiving unbeatable care and attention.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother came here for what turned out to be her final 10 weeks on this earth following a stroke. My family cannot thank the staff enough for the care they showed not just to my mother, but to all residents, treating them all personally with great care, warmth, respect and dignity. It is of great comfort that my mother was cared for in this way and that staff where with her by her side when she suddenly slipped away.

My brother and I regularly visited my mother and the staff where always quick to welcome us, provide an update on our mothers health and to discuss any concerns.

We would have no reservations in recommending St Catherine's having experienced the care my mother received. All the staff where a credit to their profession and we cannot begin to thank them all enough.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to say how lovely the staff were when visiting my mother - on entrance was greeted by the manager and made to feel very welcome on entrance to my mother who is in for rest bite.

Lovely staff and great manager going the extra mile .

Thank you all staff at St Catherine's.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Excellent care, no complaints at all. All of the staff are excellent and care more than just a job. They helped me through a very tough time when my Uncle was in there and even after he had died they genuinely cared for me which was lovely. They are very gifted lovely caring kind people. I cannot thank them enough. The care my uncle got was as good as a 5 star hotel but it is the care my uncle got that was so lovely and genuine. Cant fault them at all.

How likely would you be to recommend St Catherine's Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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