
The care and hospitality was always above and beyondChristopher B(Son of Resident/Service User)

The care, support and communication have been excellent and we can not praise it enoughRobert C(Son of Resident/Service User)

Big shout out to the activities coordinator who is great with all the residentsD H(Daughter of Resident/Service User)

The care and hospitality was always above and beyondChristopher B(Son of Resident/Service User)

The care, support and communication have been excellent and we can not praise it enoughRobert C(Son of Resident/Service User)

Big shout out to the activities coordinator who is great with all the residentsD H(Daughter of Resident/Service User)

Regency Care Home is conveniently situated in Whitefield, between central Manchester and Bury, and is within easy reach of local shops and other amenities including public transport.
The home provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications. Additionally, the service offers specialist residential care for people who are living with dementia...
Care Provided by Regency Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing Care plus FNC £267.68
Respite stay minimum of 2 weeks - from £1,900 per week.
We do not provide Nursing Dementia Care.
The price(s) shown are provided by the care home. Contact Regency Care Home for full pricing details and T&Cs.
Contact Regency Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lovett Care Ltd
- Private Owned
Person in charge
- Nichola Birkett(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors welcome to tour the home or visit loved ones
Parking
- Parking on site available
Regency Care Home Reviews (81)
Regency Care Home has a Review Score of 9.9 (9.930) out of 10, based on 23 reviews in the last 2 years.
Over all time Regency Care Home has 81 reviews.
My husband has been in Regency Care Home for just over two months. During this time, his care has been and still is excellent. All staff have taken time and effort to get to know him and support his needs, which has resulted in him settling into his new environment. As his wife, I feel confident that he is being cared for to a high standard. The surroundings in the home a beautifully cared for. The lounges and gardens are extremely well looked after, creating a warm and friendly place for recreation. I recommend Regency Care Home to anyone considering a care home for their loved ones.
Thank you for your lovely review of our home. I am delighted to hear how happy you are with everything. The team at Regency Care Home prides itself on delivering exceptional care and support in a homely environment. I will be sure to pass your feedback on.
A very good experience and my father is cared for round the clock. That takes a lot of my mind. I can't praise the staff enough for their attitude and commitment to caring. The home itself has good bright rooms and areas for sitting in or watching TV. It also has a lovely outside garden for residents to go. The food seems good and the kitchen staff are willing to help. As a visitor and part carer, I would benefit from even more information about the workings of the home e.g. bringing in food, systems of hair, dentist, chiropody, GP, nails, A&E visits etc. That way I would be clearer on what to expect and what I still needed to be responsible for.
The care she received over these years was exceptional. In the last few weeks of her life, my Mum was shown such kindness and compassion, not only from the staff who cared for her but many others at the home. In addition, I received support and help which I can only describe as overwhelming and gave me great comfort during Mum's final days.
He went in on 6.2.24 and passed away on 16.3.24.
In the time spent there he was bedridden and had end-stage vascular dementia. The care he received was excellent and he was treated with such dignity. The dementia nurse was outstanding and made our loss at the end calm and with such empathy. His clothes were also lovingly cared for which we hadn't had in his previous care home. Thank you so much to all the lovely staff.
Thank you for taking the time to review our home, I will pass on your feedback to all of the team. It was a privilege to be able to care for your relative.
I will never forget the first day I went to visit Mum and one of the carers (who is loving, thoughtful and caring) was so excited when she realised that Mum was the sister of another resident, my beautiful aunt, she then went downstairs to bring my auntie up to see my Mum as they hadn’t seen each other in many years. It was such an emotional and deeply moving moment, one which I will never forget. Regency truly is a superb, well-managed, home-from-home environment. 5 stars.
Thank you for your wonderful review of our home. We pride ourselves on delivering the very best care and support and it is wonderful to hear how happy you are with everything we have to offer. It was lovely that your Mum and her sister could reunite again.
In her remaining time there my mother seems more relaxed and content of late.
Thank you for taking the time to review our home. We are delighted to hear how happy you were with the care and support your mother received and it was a privilege to be able to care for her.
The staff, nurses and caregivers are always to me and my mum very professional and also seem happy in whatever they do. The food is served hot and presentable and always with a smile on the faces of the carers. They are always organising activities in the home and it could be anything from making things or just singing and they create a great atmosphere. My mum seems very happy were she is most the time and l put this down to the right care and support from the whole team at the home.
Thank you so much for leaving such a lovely review of our home, we will share your feedback with the team.
Lovely, kind and helpful staff. Regency is always such a welcoming place to visit, always spotlessly fresh and clean. Lots of activities going on, especially over the Christmas period. My brother feels very at home in Regency.
Thank you for sharing your feedback; we love our home, and it's always nice to hear how happy people are with what we have to offer.
My mum has definitely progressed since she arrived here at Regency Care Home last November.
Thank you for your lovely review. It is lovely to hear how happy you are with our home.
All staff, without exception, are polite, kind, caring and extremely hard-working. Nothing is too much trouble. They treat residents with respect and dignity, as well as relatives too. The nursing staff are very thorough and everyone has the residents' best interests at heart.
Thank you for your wonderful review, I will share your comments with the whole team.
Caring staff. Clothing and bedding is kept clean. The care is wonderful. Rooms could do with decorating and having bathrooms re-done.
Thank you for taking the time to review our home. We do pride ourselves on delivering exceptional care, so thank you for acknowledging the team. The home is currently going through a refurbishment and there will be new bathrooms and decoration throughout.
My father was sent home with end-of-life care. He picked up and we were unable to provide/meet his needs. The home is excellent and we are able to visit every day.
We are delighted to hear how happy you are with our home. The team work really hard to deliver the very best care and support and it is a huge privilege to be able to support you all.
Communication not as good.
Thank you for taking the time to leave a review. We would welcome the opportunity to discuss your comments and understand your concerns.
She is very well looked after and loves the meals and all the attention she is receiving.
Thank you so much for your kind words. We are delighted with how well your mum has settled. We pride ourselves on delivering exceptional care and support so we do appreciate your review.
My dad was a resident at Regency Care Home for a few weeks towards the end of his life. Choosing a care home is tough, but from our first visit, we were impressed with the facilities, location, the calm and friendly atmosphere, and professionalism of the team. They knew how to take away the stress that we felt as a family, seamlessly building a care and nursing plan for my dad including setting up a new GP, pharmacy and community teams. We didn't have to worry anymore. My dad settled in quickly, which surprised us. It was easy for us and his friends to visit and we knew that when we were not there he was not alone. The team spent quality time talking to and getting to know him, you can see that this is a focus with all residents across the entire home, it was lovely to see. We knew that my dad was at all times being treated with respect, cared for, had good nursing support and most importantly was able to smile and laugh. We will be forever grateful to the entire team.
Thank you so much for taking the time to leave such a lovely review of our home. It is always an absolute privilege to be able to support our residents and we pride ourselves on delivering the very best care and support. I will share your kind words with all the team.
The staff are very friendly in the nursing unit and always available, as is the manager to answer any questions I have about my mum and her care. My mum is always happy when I visit and well cared for.
Thank you so much, we really appreciate your very kind review.
My dad was a resident at Regency Care Centre, Whitefield, for about six months and I can honestly say, there was never any problem. The staff were always ready and willing to help with any problem. The care and hospitality was always above and beyond and I am personally so amazed with the work everyone does there. I was always at ease knowing my dad was in their care. The receptionist was always polite, informative and very welcoming and also another member of the senior staff, kept us up to date with everything going on with my dad's care. I would highly recommend this service for anyone requiring care for their relative.
Thank you for your lovely review, I will share it with my team who will be delighted with your kind words.
Our mum is currently in The Regency and has just completed 12 months there. I and my family are more than happy with the care home, as we know she is treated with dignity and with the highest level of care and compassion. The care, support and communication have been excellent and we can not praise it enough, right down from the manager and all the staff. Each one has made our mum's care perfect.
The private rooms, day rooms, meals etc., are absolutely excellent. The cleanliness and adherence to procedures are superb and cannot be faulted. We feel 100% reassured that our mum is being cared for to the highest of standards and that she is happy there. They now have a daily Entertainments Manager that helps stimulate the residents which is brilliant.
We cannot recommend The Regency highly enough!
Thank you so much for this lovely review, we really do appreciate your kind comments and will share them with my team who will be delighted.
Big shout out to the activities coordinator who is great with all the residents doing different things to keep them all interested and content during the day. Mum loves having her hair done (the hairdresser attends weekly). Overall, best decision made 12 months ago! Thank you all and keep up the great work.
Thank you so much for this lovely review; we really appreciate the time is taken and also the kind words.
My father was a resident at Regency care, Whitefield. It is an appalling place where residents are left shouting for the toilet to no avail. When I would visit dad he would ask me for the toilet I would push dad along the corridor and staff would disappear to avoid the task. Would give zero stars if I could. Lots of money is spent on furnishings as opposed to staff.
Thank you for writing this review. I am so sorry for the sad loss of your father whilst in hospital and also sorry that you feel this way, however, it is very important to note that neither you or your family have raised any complaint where we would have had the opportunity to investigate and...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Regency Care Home.
There are no upcoming events for Regency Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Lovett Care Ltd
- 31 Jan 2025Recipient: Lovett Care Ltd
- 31 Jan 2024Recipient: Lovett Care Ltd
Accreditations
There are no accreditations posted yet for Regency Care Home.
Meet the Team (6)

“My passion is end-of-life care and ensuring that residents are advocated for and families experience support at the worst time.”
Nichola has worked in the Health and Social Care sector for 17 years and has been with Regency for four years. Nichola comes from a family of nurses and believes this was her calling in life.
Why did you decide to join Lovett Care?Having suffered bereavements myself, it emphasised my need to care for others. I wanted to be a positive change agent, ensuring the delivery of meaningful care and treatment to a high standard.
Also, I was really impressed by the care and nursing team at Regency as they strive to deliver person-centred care to the highest achievable standard. I liked how the home is friendly, engaging and has a homely atmosphere.What do you enjoy most about your job?
As the Registered Manager, I enjoy having the opportunity to make meaningful changes to the service that directly affect the health optimisation of the residents in my care. Also, I like how nothing is too much for the care team, and they always go above and beyond their duties to ensure the residents' lives are enriched.
My passion is end-of-life care and ensuring that residents are advocated for and families experience support at the worst time.
What are your favourite hobbies and pastimes?I have two teenage children and my little dog Bella, so I enjoy spending time with family and going on trips away. I am also passionate about fundraising for charities.
Are there any highlights in your career you are particularly proud of?In 2018, I was awarded the FSHC National Deputy Manager Award from 235 applicants. Also, in 2019, the Chief Nursing Officer visited Regency and commended the service we provide.
Recently, in 2020, the home and I were awarded 'The High Sheriff Special Recognition Award' for outstanding care delivered and innovation shown throughout the Covid-19 pandemic.
What are your Qualifications?I worked as a hospital auxiliary for the first part of my career. Then I went on to complete my nurse training. I worked as a registered mental health nurse across a variety of hospital settings before working in the private sector in 2015.
In 2016, I took the role of Deputy Home Manager at Regency. After a short period, I became the registered Home Manager.
What top tips would you give someone when looking for the right care home?If you are looking to place a loved one in care, I would advise anyone to read the CQC inspection report and look around all available facilities to ensure the choice you make is the right one for you and your family.

Angela is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Mek is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Simon is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Angela is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Angela is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.
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