
The care and hospitality was always above and beyondChristopher B(Son of Resident/Service User)

The care, support and communication have been excellent and we can not praise it enoughRobert C(Son of Resident/Service User)

Big shout out to the activities coordinator who is great with all the residentsD H(Daughter of Resident/Service User)

The care and hospitality was always above and beyondChristopher B(Son of Resident/Service User)

The care, support and communication have been excellent and we can not praise it enoughRobert C(Son of Resident/Service User)

Big shout out to the activities coordinator who is great with all the residentsD H(Daughter of Resident/Service User)

Regency Care Home is conveniently situated in Whitefield, between central Manchester and Bury, and is within easy reach of local shops and other amenities including public transport.
The home provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications. Additionally, the service offers specialist residential care for people who are living with dementia...
Care Provided by Regency Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing Care plus FNC £267.68
Respite stay minimum of 2 weeks - from £1,900 per week.
We do not provide Nursing Dementia Care.
The price(s) shown are provided by the care home. Contact Regency Care Home for full pricing details and T&Cs.
Contact Regency Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lovett Care Ltd
- Private Owned
Person in charge
- Nichola Birkett(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors welcome to tour the home or visit loved ones
Parking
- Parking on site available
Regency Care Home Reviews (81)
Regency Care Home has a Review Score of 9.9 (9.930) out of 10, based on 23 reviews in the last 2 years.
Over all time Regency Care Home has 81 reviews.
Very friendly and professional staff, always willing to help my mother. I have never had any issues with the services and care provided.
Thank you so much for this lovely review, we really appreciate it.
Complete lack of leadership. It starts at the top and the so-called manager of this care home seems to be glued to her seat in her nice little office. The place is understaffed pretty much every day. No matter what other reviews you read, I say it how it is and this place is going downhill fast. Do not send your loved ones here. You have been warned.
I am so sorry that you feel this way, I am not aware that you have raised any concerns with the General Manager and certainly no concerns have been raised with myself, if you would kindly email me at the address below, I would be happy to listen to you and of course investigate your concerns. We...
After having experienced both of my parents in other care homes in Bury, I feel comfortable with the knowledge that my mum is now at Regency Care Home. My mother is cared for safely and well. Over the last four years, I have had both parents at the Regency, unfortunately, my dear father passed away two years ago. Since that time I feel that my mother is so well looked after despite her pain and sorrow. I genuinely feel that on my daily visits to see mum, I observe everyone there apply their best care and the team endeavour to make all residents happy.
Thank you so much for taking the time to write this lovely review for us, we really appreciate it
Brilliant, brilliant care is all I can say about the team who looked after my Nan. My Nan did not want to go to a care home but fortunately, the team reassured my Nan as soon as she arrived and showed compassion and care alongside great dignity. The respect she received from the team was absolutely fantastic. We were bit bit sceptical as a family when we arrived at the nursing home but all our fears were put to one side when we saw how much care she was receiving from a great team. Her pain was managed well and she was supported to maintain her dignity while she was there. Sadly she was only at the Regency a few weeks before she passed away and a difficult time was made easier by the honest conversations we had with the nursing staff.
Thank you very much for your lovely review, we really do appreciate you taking the time to do this for us.
When my mum sadly passed away in March we were kept fully informed of what needed to done next and support was given to us.
The team are really lovely and very helpful.
Thank you so much for your lovely comments, I will share with my team
I do believe she could not have had any better care anywhere else. When she passed away the staff were incredibly kind and patient answering all our questions. Another special mention for one staff member in the office whose communication and knowledge was excellent.
I can't thank the team enough for the way they cared for my mother in law in her last few weeks.
Thank you so much for your kind words, it was a pleasure to care for your mother in Law, I will pass your comments on to my team.
The care and kindness that my aunty has received at Regency have been excellent! All of the staff treated her with gentle, empathetic, and genuine care. When she arrived she was frightened and anxious but by the next day, she was calm and comfortable. I cannot thank the managers and their team enough both for the excellent care my Aunty received and the honesty and support I was given at what was a very difficult time.
Thank you so much for your lovely comments we really appreciate the time taken to do this for us.
Excellent nursing care on the unit. The staff are excellent, so approachable. Thank you to all of them for their care and kindness towards mum, with an especially big thanks to the two nurses and the carer.
Thank you so much for your lovely review and kind words, I will share with my team who will be delighted
My gran sadly had dementia and was only in the home for a week or so before she left us, but I cannot begin to express how grateful I am for the care my gran was given during her last few days of life. Every single member of staff that helped my gran were absolutely amazing with her and gave me and my family so much support when she passed away. From the bottom of my heart, thank you. I will be forever in your debt.
Thank you so much for taking the time to review our home particularly at this difficult time for you, we really do appreciate it. It was a pleasure to care for your gran.
Mum was admitted at a time when the whole family needed help, care, and support. The wonderful team have gone above and beyond to ensure this and more has happened. She is now comfortable, content, and settled and has developed wonderful support with the excellent staff. The facilities are clean and safe which gives us all peace of mind that mum is receiving the wonderful care she deserves.
Thank you so much for your kind words, it is a real pleasure to care for your mother
The care, love and support shown to my mum and our family was incredible. The care was above standard. All the staff were very professional, friendly, caring and were genuine. My mum felt safe, loved and cared for. During Covid, it was a particularly hard time for everyone, but Regency ensured we had phone calls and drive-by visits. On special occasions, the carers made sure the residents had a wonderful time. I will always be indebted to your kindness and can’t thank you enough for the way you all cared for my mum. The dementia team were amazing and I really mean each and every one of you. Thank you from the bottom of my heart. My dealings with everyone else at Regency were also very professional and helpful, so thank you to you all too. Best wishes.
Thank you so much, I really appreciate your kind words and will of course pass them on to my team.
All staff have been lovely and really accommodating. My grandma is very happy here.
Thank you so much for those kind words Vikki, my team will really appreciate it.
Mum has been at Regency for more than 10 years and we have been really pleased and satisfied with the care she has received. Mum is usually happy and contented but she does have the odd day off. All the staff are courteous and friendly as we have witnessed with Mum and the other residents.
Thank you so much for your kind words. I will share them with my team who will be delighted.
My gran is really happy here and the staff are excellent.
Thank you so much for such kind words Hannah, I will share this with my team who will be delighted.
I came to Regency to recover after an accident. The manager is very responsive and professional. The carers are kind and caring. The activities coordinator is excellent and residents like to be involved. I would definitely recommend the Regency to anyone needing care.
Thank you so much for your lovely review, it was a pleasure to support you.
The care staff are excellent, caring, polite, efficient and reassuring. Due to Covid-19, I only have seen my husband in drive-bys but not inside the home. He is very happy and considers it his home. Whichever carer brings him out, he looks to them with a happy face. He enjoys the food and has put on weight. He is in the dementia unit. Some questions I cannot answer as have not been able to go inside the home.
Thank you so much for your kind words, it is our pleasure to care for your husband. We now have a visiting pod available and some of our residents and relatives have benefited from its use for face to face visits, as soon as lockdown is over we will be able to utilise it again.
My dad has dementia and he's been at home several years. He is a difficult man, but the staff treats him with kindness and respect. They have recently introduced drive through visiting and it has made my dad very happy.
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
We have been very happy with the care and consideration shown to my father-in-law since he moved into Regency in March. Due to the coronavirus pandemic, we have not been able to visit him indoors and therefore have not been able to comment on some of the categories. We have been touched by the efforts made to keep safe contact with him ie 'drive-through' meetings. Thank you.
Thank you for letting us know how we are doing at Regency Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care, have a wonderful day.
My mum feels safe and loves the regular daytime activities that are put on to keep residents occupied. Thank you.
Thank you for letting us know how we are doing at Regency Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
A big thank you for looking after my gorgeous Granny in these difficult times! I talked to my lovely 'Queen' on the phone again today for an hour, and she had nothing but great praise for you all at the Regency. You are all doing stellar work! Stay Safe and stay awesome!
Thank you Dean for letting us know how we are doing at Regency Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Regency Care Home.
There are no upcoming events for Regency Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Lovett Care Ltd
- 31 Jan 2025Recipient: Lovett Care Ltd
- 31 Jan 2024Recipient: Lovett Care Ltd
Accreditations
There are no accreditations posted yet for Regency Care Home.
Meet the Team (6)

“My passion is end-of-life care and ensuring that residents are advocated for and families experience support at the worst time.”
Nichola has worked in the Health and Social Care sector for 17 years and has been with Regency for four years. Nichola comes from a family of nurses and believes this was her calling in life.
Why did you decide to join Lovett Care?Having suffered bereavements myself, it emphasised my need to care for others. I wanted to be a positive change agent, ensuring the delivery of meaningful care and treatment to a high standard.
Also, I was really impressed by the care and nursing team at Regency as they strive to deliver person-centred care to the highest achievable standard. I liked how the home is friendly, engaging and has a homely atmosphere.What do you enjoy most about your job?
As the Registered Manager, I enjoy having the opportunity to make meaningful changes to the service that directly affect the health optimisation of the residents in my care. Also, I like how nothing is too much for the care team, and they always go above and beyond their duties to ensure the residents' lives are enriched.
My passion is end-of-life care and ensuring that residents are advocated for and families experience support at the worst time.
What are your favourite hobbies and pastimes?I have two teenage children and my little dog Bella, so I enjoy spending time with family and going on trips away. I am also passionate about fundraising for charities.
Are there any highlights in your career you are particularly proud of?In 2018, I was awarded the FSHC National Deputy Manager Award from 235 applicants. Also, in 2019, the Chief Nursing Officer visited Regency and commended the service we provide.
Recently, in 2020, the home and I were awarded 'The High Sheriff Special Recognition Award' for outstanding care delivered and innovation shown throughout the Covid-19 pandemic.
What are your Qualifications?I worked as a hospital auxiliary for the first part of my career. Then I went on to complete my nurse training. I worked as a registered mental health nurse across a variety of hospital settings before working in the private sector in 2015.
In 2016, I took the role of Deputy Home Manager at Regency. After a short period, I became the registered Home Manager.
What top tips would you give someone when looking for the right care home?If you are looking to place a loved one in care, I would advise anyone to read the CQC inspection report and look around all available facilities to ensure the choice you make is the right one for you and your family.

Angela is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Mek is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Simon is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Angela is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Angela is a valued member of our team here at Regency. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.
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