Kingswood Manor Care Home

Woolton Road, Woolton, Liverpool L25 7UW
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8.9 78 Reviews
  • Kingswood Manor Care Home, Liverpool
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Care Provided by Kingswood Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £990
  • Self-Funded Residential Dementia Care: from £990
  • Self-Funded Nursing Care: from £990
  • Self-Funded Nursing Dementia Care: from £990
  • RESPITE Self-Funded Residential Care: from £990
  • RESPITE Self-Funded Residential Dementia Care: from £990
  • RESPITE Self-Funded Nursing Care: from £990
  • RESPITE Self-Funded Nursing Dementia Care: from £990

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Kingswood Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Lotus Care Kingswood Manor Ltd
  • Privately Owned

Person in Charge

  • Christopher Davey (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (14)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Kingswood Manor Care Home, however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Kingswood Manor Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

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Kingswood Manor Care Home Reviews (78)

8.9

Kingswood Manor Care Home has a Review Score of 8.9 (8.948) out of 10, based on 18 reviews in the last 2 years.
Over all time Kingswood Manor Care Home has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kingswood Manor Care Home
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Total of 78, showing 1-20
Review from D A (Daughter of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
"In my experience, the standard of care at this home was extremely poor. My mum appeared neglected, receiving little meaningful attention or support, and her condition noticeably deteriorated during the short time she was there. What I witnessed left me deeply distressed.
On multiple occasions, I saw
residents - including my mum - left calling out for help, left wet, undressed, or visibly upset for long periods. From what I observed, basic care needs were often ignored.
I also found several staff members to be rude, dismissive, and at times aggressive in their manner. Some appeared more focused on their phones than on the residents they were supposed to be caring for. This behaviour made me question the overall culture and supervision within the home.
Based on my personal experience, I cannot recommend this care home and felt genuinely worried for the safety and wellbeing of those living there.
Reply from christopher davey, Home Manager at Kingswood Manor Care Home
Thank you for taking the time to share your feedback. We are very sorry to hear that you feel this way about your experience, as the wellbeing, dignity, and safety of every resident is our highest…read more
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Review from S H (Granddaughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Based on my own personal observations, I cannot recommend this care home in any way. During my visits, the standard of care appeared to be far below what any resident should ever have to experience. I witnessed carers displaying behaviour that came across as aggressive or dismissive, and on several
occasions staff were sitting on their phones while residents were crying out for help and clearly in need of attention.
I personally saw residents taking off their own clothes without any appropriate support or dignity, which was extremely distressing to witness. On top of that, I heard carers shouting at residents numerous times, creating an atmosphere that felt tense, uncaring, and completely unsuitable for vulnerable people who rely on staff for comfort and safety.
From what I observed, residents did not appear to be receiving the care, respect, or basic assistance that they both need and deserve. Families, including myself, were left to step in and help as carers didn't seem to care.
Reply from christopher davey, Home Manager at Kingswood Manor Care Home
Thank you for taking the time to share your observations. We are genuinely sorry to hear that you left feeling concerned, as this is never the experience we want families or visitors to have.…read more
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Review from Harvey H (Grandson of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My experience with Kingswood Manor has been nothing short of traumatic. Watching my grandma deteriorate there has been one of the most painful things I've ever gone through. She was given a medication sheet full of wrong information and incorrect diagnoses, a mistake that could have cost her life. She
fell out of bed multiple times, and every time the fall-mat alarms were ignored. Knowing she lay on the floor for hours with no one coming is something I can't get out of my head. She has lost over 30kg in three months, becoming frighteningly thin, and we found tablets stuck to her teeth because no one even checked on her after giving her medication. Her most recent fall was the worst - she's now in hospital, bedridden with severe injuries that should never have happened. I also saw a staff member raise their hand to strike a resident before noticing I was watching. The thought of what happens when families aren't there terrifies me. I would never recommend Kingswood Manor. 0 star review!
Reply from christopher davey, Home Manager at Kingswood Manor Care Home
Thank you for taking the time to share your thoughts. We are genuinely sorry to hear how distressed you feel regarding your grandmother's experience. Supporting families through challenging times is…read more
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Review from Patsy T (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is getting amazing care from the nicest team off people , the nurses , care team and maintenance are all so dedicated to kind and supportive, to my lovely mum and family.
The support from all the staff at Kingswood not only for my mum but for all of us as family, has giving us the reassurance
that care required has exceeded my expectations
Reply from Laura Parker, Home Manager at Kingswood Manor Care Home
Thank you for your lovely review, it was our absolute pleasure to care for your mum. We are glad that we were able to support you, your mum and your family in this difficult time. Kind regards
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Review from Trish C (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad arrived at Kingswood Manor 2 days ago and what an incredible nursing home this is. The manager has been wonderful from the first time I spoke to her. Everyone who works there is exceptional. They really do care for their residents. They are happy, caring, helpful, and very good at their job.
They have made my dad and my family feel very welcome I would recommend this nursing home 100% because they really are fantastic. It feels like a big happy family. The day my dad arrived we had a live singer on all the staff had the residents dancing and singing it was just wonderful the atmosphere was electric we loved it. Even the manager gets up and sings, with a great voice. The bedrooms are a great size and have everything you need in it. You can add all your own furniture and photos to make it feel like home. I really didn't know what to expect from a nursing home but it has blown me away. Thank you to everyone who works there for being so kind to my dad and my family.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
What an amazing review of Kingswood Manor Care Home! It's so wonderful to know that your Dad and yourselves have been made so welcome and part of the family. Our team are fantastic, they really do…read more
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Review from Mary C (Partner of Resident) published on 8 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have decorated the place magnificently for Halloween. They try to cater activities for a wide range of residents with a spectrum of capabilities. They really care about the residents and try to make it a real home for home.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your kind review of Kingswood Manor Care Home. We have a wonderful team of staff at Kingswood Manor and they work very hard not only to provide the best care for our residents but to…read more
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Review from Emma T (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and has been resident at Kingswood Manor for almost two years now. She had to move here very suddenly when her previous care home closed with very little notice. It was the best thing that could have happened. She responded immediately to the gentle and engaging care surrounding
her, all signs of agitation disappeared and she has remained settled and happy ever since. The staff are simply wonderful. I have complete confidence that she is cared for with dignity, kindness, compassion and professionalism. I am always kept informed of any changes and everyone is so responsive and helpful. Nothing is ever too much to ask. Not only do I know that my mum is truly loved and cared for, but I always feel welcome when I visit, like part of an extended family. I cannot thank everyone enough.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your lovely review of Kingswood Manor! We were very happy to bring your Mum into Kingswood Manor and are so glad that she is settled and happy and that her agitation has disappeared. We…read more
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Review from Lynn C (Sister-in-law of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law resides here. Any issues regarding the room are dealt with immediately. Her room has been decorated/painted and well-maintained.
Staff are fantastic with her care and needs and anytime I call in they are all caring and update me on her wellbeing.
She is happy here knowing as her
Parkinson's and health deteriorate she is in a very safe and secure environment. From management down a truly exceptional home.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
We are so pleased that you are happy with Kingswood Manor Care Home and the care that your sister-in-law is receiving at the care home! We are honoured that you see Kingswood Manor as an exceptional…read more
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Review from P S (Friend of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend was sitting happily in a wheelchair. She chats to staff who speak slowly to her and make her smile. Staff are conscientious about passing on any concerns.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your kind review of Woodlands Care Home. We are so pleased that your friend is happy at Woodlands and enjoys chatting and smiling with the staff. Our staff know how important it is to…read more
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Review from D L (Son of Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel secure in the knowledge that my dad is being cared for with compassion, dignity and professionalism. The staff are an asset to the organisation and I thank them for the amazing job they do.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your kind review of Kingswood Manor Care Home! It's lovely to know that you feel your Dad is being cared for with compassion, dignity and professionalism by our amazing team. Kind…read more
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Review from Claire W (Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are kind and very helpful.
I feel very comfortable and any help I need they are always there, they say there is no place like home but this place is a close second.
Thank you
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your lovely review of Kingswood Manor Care Home! We are very happy to hear that the staff are kind and very helpful and it is an honour to know that you feel comfortable, supported and…read more
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Review from J M (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Kingswood Manor for almost 4 years. She has dementia and can be very awkward and tricky to deal with. The staff have been constantly good at caring for her, even having to sing to her to divert her physical behaviour quite often, She is always dressed in the lounge and eats well.
The nursing staff always tell me if there is an issue. She enjoys the weekly entertainment and I believe they manage her very well.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your lovely review of Kingswood Manor Care Home. We're really pleased to hear that you are so happy with the care that our team give to your Mum, they love caring for her and really do…read more
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Review from M A (Sister of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative is settled and happy living here. If any problems arise they are always dealt with in a satisfactory manner. She enjoys the food and always has a choice. Laundry and bedding always lovely and clean. Her bedroom is always clean.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
We are so pleased to know that your relative is settled and happy at Kingswood Manor Care Home! We have a great catering team at the home and it's nice to know that she enjoys the food. Our team works…read more
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Review from Wendy L (Wife of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband who has Alzheimer's has been in Kingswood Manor for a year. He has been extremely well cared for and is very content. The staff are friendly and I am kept informed about his daily care. I visit him 4-5 days a week and am very happy with the home, the food, staff, cleanliness and activities.
All of my family and friends who have visited my husband have all said how lovely the home is, especially compared to other homes they have visited. I would recommend it to other potential service users.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
We are so pleased that your husband is happy and content at Kingswood Manor Care Home! Our team love caring for him and really enjoys speaking with you to let you know about his daily care and how he…read more
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Review from L M (Daughter of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for a little over a year. She is consistently treated with care, consideration and affection. She enjoys the lovely garden, both to sit in the day. She appreciates having her hair and nails done. She is always offered a choice of meals and if neither appeals or she declines
to eat it once it is in front of her, a snack is offered - sandwich, toast etc. She enjoys the activities, in particular, painting and life story/family history. The staff build up a really lovely, caring and friendly relationship with her.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Kingswood Manor Care Home
Thank you for your kind words about Kingswood Manor Care Home. It's lovely to hear that you are so happy with the care and attention that our team give to your Mum, and they love doing her hair and…read more
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Review from L F (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only give a great review as all the staff work to a high standard with care and compassion towards my mum and us as a family.
The nursing staff are excellent and professional. Also the management team are so helpful and any issues raised are dealt with immediately, always keep you informed of
any changes.
I would highly recommend Kingswood Manor to anyone.
Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Thank you so much for taking the time to write a review. It's really good to read how pleased you are with the service provided to your mum and to you and your family. I'm sure it means a lot to the…read more
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Review from L A (Sister of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home welcoming, the staff are very approachable, help you in anyway.
I find the activities not very good.
The home is right for my brother, he has settled in very well.
Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Thank you so much for your thoughts. Activities are usually a stand out part of life at a Harbour Healthcare home so I am disappointed to read your words. I will speak with the home to understand what…read more
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Review from B B (Son-in-law of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely grateful and impressed by the friendly, caring, professional care at Kingswood Manor. Over four years, we have seen my father-in-law thrive and be happy. This is because all the staff take extra care of him. Thank you.
Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
What a wonderful testament to the care given here. Thank you so much for sharing your experience. With best wishes, Honor Keatley, Managing Director
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Review from R G (Nephew of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home, providing for every need of my relative. Looked after them like a family member of their own. The caring and considerate staff and manager could not have been any more supportive. Great work, everyone, and thank you for everything you do.
Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
What a wonderful review and fove star rating. Thank you so much for sharing your thoughts.
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Review from Anne L (Daughter-in-law of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was well looked after by all staff, can't thank you all enough.
Reply from Honor Keatley, Managing Director at Kingswood Manor Care Home
Thank you so much for your five-star review and comment. It's good to read that your dad was well looked after.
With best wishes.
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Current Review Score: 8.9 (8.948)

Overview of Review Score

The Review Score of 8.9 (8.948) out of 10 for Kingswood Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.948 for Kingswood Manor Care Home is calculated as follows: ( (101 Excellents x 5) + (63 Goods x 4) + (13 Satisfactorys x 3) + (6 Poors x 2) + (29 Very Poors x 1) ) ÷ 212 Ratings = 3.948
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingswood Manor Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Kingswood Manor Care Home

What types of Care is Kingswood Manor Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kingswood Manor Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Kingswood Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingswood Manor Care Home to the centre of Liverpool?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingswood Manor Care Home to verify any information. View our terms and conditions. Kingswood Manor Care Home has an Basic Service - more info.