Kingswood Manor Nursing Home, Liverpool, Merseyside
Kingswood Manor Nursing Home, Liverpool, Merseyside
Kingswood Manor Nursing Home, Liverpool, Merseyside

Kingswood Manor is a stylish and elegant grade 2 listed building full of charm and character. It's host of period features which include wood paneling, stained glass windows and crystal chandeliers makes this a perfect place for residents to call 'home'. As you would expect, there is also every modern facility to enable the team to deliver the best care to residents.

Harbour Healthcare, very recently, took the home under its wing and without delay an extensive programme of refurbishment has got underway. Now all bedrooms, lounges and gardens are being given the attention that this wonderful home deserves. Those who live in Kingswood Manor are rightly proud of their home and it's heritage and Harbour Healthcare are equally proud to be its new custodians.

Harbour Healthcare, who have a group of 7 homes, are totally dedicated to attentive and person centred care of all residents. Their homes are residents 'forever home', this simple fact is never forgotten. Harbour homes deliver nursing, residential and dementia care with staff teams which are well trained, qualified and passionate about doing so. In turn, those teams are lead by Home Mangers who are widely experienced and appropriately qualified but the traits which makes them some of the best in the industry, is that they are all, approachable, understanding and dedicated.

The door is always open to those who would like to visit and discuss care for a loved one. Please call in or telephone to speak to Sandra Watkins about her home and how she might be able to help with your search for care.

Group: Harbour Healthcare Ltd

Person in charge: Sandra Watkins (General Manager)

Local Authority / Social Services: Liverpool City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 45+.

Single Rooms: 44

Rooms with ensuite WC: 30

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Visiting:

Visitors may call at anytime.

Parking:

Car parking available at the front of the home.

Latest Care Quality Commission* Report on Kingswood Manor Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Kingswood Manor Nursing Home has a Review Score of 9.7 (9.706)

The Review Score of 9.7 (maximum of 10) for Kingswood Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews over all time. This Average Rating is also the rating value for Kingswood Manor Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.797 for Kingswood Manor Nursing Home is calculated as follows: ( (341 Excellents x 5) + (78 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 423 Ratings = 4.797

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.909 Points relating to the number of positive Reviews for Kingswood Manor Nursing Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 8 Reviews ÷ 8.8 Target = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    32
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kingswood Manor Nursing Home?

  • Extremely LIKELY
    34
  • Likely
    1
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kingswood Manor Nursing Home

  • Daughter of Resident/Service User
    13
  • Son of Resident/Service User
    8
  • Volunteer
    3
  • Daughter-in-law of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • more

Very pleased my mother was able to stay at this home she seems very settled. This is a home from home. Full marks to the staff. Thank you.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Alison Foreman, Commercial Director at Kingswood Manor Nursing Home responded to this review on 29 Nov 2017:

Thanks for your review and comments. Everyone in Kingswood Manor works so hard to ensure that the residents are well cared for and it gives them a real 'boost' to know that it is recognised. Your comments will be shared with the team. Kind regards

The care at Kingswood Manor is excellent. The kindness, warmth, and professionalism of all the staff from the home manager to the support staff is wonderful. The whole atmosphere of the home is one of positivity and 'can do' attitude. The friendly staff can't do enough to help. Very clean and tidy, food is excellent and there is a daily list of activities for everyone.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Commercial Director at Kingswood Manor Nursing Home responded to this review on 08 Sep 2017:

What a wonderful review! I am so pleased that you are able to give such fantastic feedback about the home and the staff team. Thank you. Kind Regards

Mum was a resident at Kingswood Manor Nursing Home for a month before passing away.
The care she received was excellent in every respect, daytime and through the night.
As a family, we were with mum during the last days of her life and the care and compassion we received were amazing at such a hard time, the staff at Kingswood Manor are so caring and genuine.
I only wish it had been our first choice.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Commercial Director at Kingswood Manor Nursing Home responded to this review on 22 Aug 2017:

Thank you for taking the trouble to send a review of Kingswood Manor. I am certain that the feedback you have given will give another family a feel for the excellent care delivered at the home. Kind Regards.

Mum spent her last few months in this home. The care was excellent and the home is in a beautiful building. There is an extensive range of activities ranging from visits to local parks, different entertainers, crafts, events around days such as the Grand National, Strictly come Dancing and Remembrance Day. There is often singing, sometimes spontaneous and Mum enjoyed her time here very much.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Alison Foreman, Commercial Director at Kingswood Manor Nursing Home responded to this review on 25 May 2017:

Thank you very much for your wonderful review. I am sure that your comments will be very reassuring to those searching for a care home. I will be sure to let the team have your comments. Kind Regards

My mother has been in Kingswood Manor Nursing Home for the last five weeks and during that time we have seen a remarkable improvement in her health. This, I am sure is due to the very good care and attention that has been given. We find the staff to be very helpful and friendly. Any concerns we have are dealt with quickly and efficiently.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Kingswood Manor is a bright and friendly care home with lots of activity for residents. Myself and my young children visit daily and are very happy with the care they provide to my dad and other residents.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are accommodating, caring, patient and kind.
I personally couldn't wish for Mum to be placed in a better home.
We are welcomed when we visit and if there are any problems or concerns regarding Mum they will let us know.
It is a home, not an institution. The staff go to great lengths to entertain the residents and make their stay as pleasurable as they can, often involving relatives to attend. We never feel excluded and like to help when we can.
At the end of the day, we as relatives, want our Mum to have the best care she could have. If she is happy we have peace of mind.
I couldn't fault Kingswood Manor. 'A' stars all round.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kingswood Manor is a beautiful old house and care has been taken to make it comfortable for the residents. My father's room was newly decorated and the main lounge was well organised, comfortable and efficiently run.
The most outstanding thing about the home was the level of professional care, nursing care and general friendliness of the staff. I am very grateful for the care taken with my father.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Commercial Director at Kingswood Manor Nursing Home responded to this review on 27 Mar 2017:

Thank you very much for sending such a positive review of the home. Your comments will do much to encourage others to consider this home for their loved one. Kind Regards

Having to make the decision about your loved one going into a care home is a hard decision to have to make. Our Mum settled in straight away, this is the second care home she has been in, the first one she didn't settle. All of her needs are met. The manager and the staff do a great job. The activities lady makes sure that they have a varied social life, everything from bingo to musicians, dancing, fetes etc. She puts her heart into everything, if Mum is happy then so are we. We have peace of mind and cannot thank the staff enough.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 12 Feb 2017:

Thank you so much for such a positive review, your kind words will be shared with the team, who do all they can to ensure that residents are well cared for. Kind Regards.

Kingswood Manor Nursing Home is an excellent home and we have no hesitation in recommending it. We moved our friends from a substandard home to Kingswood Manor and immediately his and our stress and anxiety lifted. He needed palliative care and on every level, the staff are professional caring and compassionate. Their warmth and understanding were uplifting. In his final days, we cannot thank enough both day and night staff for the care and support given to him and his son.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 24 Jan 2017:

What a wonderful review of our home and care team. Thank you very much for taking the time and trouble to give such positive feedback, I am sure that it will give others confidence to consider Kingswood Manor when searching for nursing care. Kind Regards

I have seen both sides of Kingswood Manor. My father in law was a palliative resident in 2016. Their care was above reproach. In the end, they took care of my family as much as they did him. They took care of us mentally and physically so we could focus our attention on being there for him. The staff, home and care were second to none.

I am now looking after a friend in Kingswood and see an entirely different aspect to them. He is a resident who moved in with his zest for life gone. I have watched them bring him back to life and put a smile on his face. They take him on outings and bring him to meet me and my daughter for lunch. He has gained weight under they care and he now has things to look forward to. There is always an activity in the lounge and entertainment to partake in. He has never been so happy.

Having experienced both aspects of this home, I highly recommend it for any needs you may have. They are truly a caring and loving environment for your family or friend.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 04 Jan 2017:

Thank you so much for this wonderful review. I am so pleased that you are able to voice such positive news about the experience of care you have witnessed. The team will be so pleased that they have made such a difference. Kind Regards.

My mum in law came into Kingswood quite poorly and in need of love and attention. Within days she was settled into her new home and within weeks she was very much improved. I believe the improvement is a credit to the staff of Kingswood who seem to have the time, expertise and love needed to make the residents feel special.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 20 Dec 2016:

Many thanks for taking the time to review the care and services at Kingswood Manor. We are pleased that you are able to give such positive feedback and our care team take great satisfaction from knowing that their hard work has been recognised, it will give them a real boost. Kind regards

I am a local musician and volunteered to come and play to residents after seeing the amazing work done by Kingswood's activities coordinator. Her imagination, drive and commitment to the residents really inspired me.

How likely would you be to recommend Kingswood Manor Nursing Home? Don't know

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Staff: Good

Activities: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 15 Dec 2016:

Many thanks for taking the trouble to review the home from your unique position as a volunteer. We very much appreciate the time you spend with our residents and the positive feedback you give may well encourage others to consider this home as a place for their loved one. Kind regards

I live abroad and visit my father 3 - 4 times a year. Also in contact by phone.
I am in total admiration for the staff and management of this wonderful care home.
The atmosphere is warm and caring and the staff are always jolly and smiling and there is always entertainment and stimulation. My father is very happy to be here.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 29 Nov 2016:

Many thanks for such a wonderful review of Kingswood Manor. It is very satisfying for staff to receive such positive feedback and will do much to reassure them that everything they are doing contributes to making such a positive difference to the lives of their residents. Kind regards.

On entering Kingswood Manor there are no offensive smells to greet you. (A good sign right away) The atmosphere is lovely and relaxed, the common areas and mum's bedroom are kept clean. The staff are wonderful, attentive, patient and caring. They are a really dedicated team. The lady who arranges activities is amazing. She does an excellent job of providing entertainment for the residents daily. She is also very caring and has an abundance of patience. The "homely" feel in Kingswood Manor is nurtured by all staff from the manager down. I would recommend Kingswood Manor to anyone who wants their loved one safe and well cared for.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 29 Nov 2016:

Thank you for your review of our home. Your kind works and comments are much appreciated by all and I am sure Sandra the Home Manager, with her team will be pleased that you have been so positive about life in Kingswood Manor. Kind regards.

My cousin has been in the above home for approximately 8 months, she is very happy and contented. Always looks clean and treated with the greatest respect by staff. I would recommend this home to anyone.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 23 Nov 2016:

Thank you very much for taking the time and trouble to review our home. We are sure that your positive feedback will encourage others to consider the Manor as a home for a loved one. Kind Regards

Since September I have been bringing a group of 14 and 15-year-old students to visit some of the residents in Kingswood Manor Nursing Home as part of an inter-generational befriending project. We have been impressed by the care offered to residents, especially the activities that are organised for residents. As well as music sessions, games, themed events and outings, the home seeks to provide individuals with activities tailored to their personal needs and interests. When our students were introduced to their older friend, it was clear that each resident’s story and interests were known in detail. Throughout the project, we have been guided with skill and sensitivity by the activities coordinator, who has suggested different approaches and provided resources to support the developing friendships. It has been a privilege for our young people to enter a little into the life of Kingswood Manor Nursing Home and several have said that Wednesday afternoon is the highlight of their week.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 23 Nov 2016:

Thank you very much for such a positive review of Kingswood Manor. Our staff team do much to ensure that our residents are happy and well cared for and with the help of the local community, this can be achieved very successfully. We welcome your visits to our home, long may they continue. Kind regards

As soon as we entered Kingswood Manor Nursing Home, we saw all of the residents smiling and knew this was the care home for our Aunt. The staff are lovely where nothing is too much trouble - we love the idea of the large lounge where staff and residents are laughing and joking together. It has a lovely, homely feel to it. I would recommend Kingswood Manor Nursing Home.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 18 Nov 2016:

Many thanks for such a wonderful review. They say 'laughter is the best medicine' and you are right to say that there is a lot of laughing at Kingswood Manor! Kind regards

This is an accurate view of Kingswood Manor Nursing Home. After looking at several nursing homes in Liverpool, which I may say were filthy and upon meeting the owners, they seemed only interested in money, not patients, I found Kingswood Manor Nursing Home. They are 5 star in my true opinion where all staff are caring and committed to all residents. They have plenty of outings and entertainment, the food is lovely and plenty of snacks throughout the day.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 18 Nov 2016:

Many thanks for your review of Kingswood Manor. The staff team at the home work very hard to ensure that our resident and families are happy with all services in the home. It is good to know that this hard work has been recognised and will be sure to pass your kind comments on. Kind Regards

My mum came to this care home for palliative care. We were very nervous as many care homes receive bad press. From the minute we walked in we were put at ease. The room was bright and clean and recently decorated. The staff came up straight away to introduce themselves. My mum felt so secure during these last two weeks of her life. The nurses and carers were warm and professional towards her and genuinely caring. Constantly in her room tending to her, and she maintained her dignity to the end. The staff looked after my brother and I too and even gave us our own room to rest during mums last days. I really cannot fault it in any way whatsoever. It exceeded all expectations on every single level. I can't thank the staff enough.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 25 Oct 2016:

Thank you so much for such a wonderful review. Your experience will certainly be helpful for those who are searching for care. Kind Regards

My mum was a resident at Kingswood Manor Nursing Home for 4 months following an accident at home. She went from the hospital to the nursing home, as we were told by medical staff she would never walk again so could not go home. Thanks to the hard work and support of staff at Kingswood Manor Nursing Home, she is now home. Everyone at the home is so kind and caring. Nothing is ever too much trouble for them. Without the staff at Kingswood Manor Nursing Home, we would be in a very different situation now. We will be forever grateful to them for their support and would not hesitate to recommend the home for the care needed.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 27 Oct 2016:

Many thanks for taking the time to review our home. I am sure that your comments will greatly reassure those who are considering the home as a place of care for a loved one. We will be sure to let the staff know about your kind comments.

Kind Regards.

I visit my mum in Kingswood Manor most days. The lady on reception is very friendly and approachable. All management staff are very professional. The caring staff are great and always on hand when you need them. My mum could not be in better hands.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 27 Oct 2016:

Many thanks for taking the trouble to review our team and service. Kind regards.

I was introduced to Kingswood Manor by the Activities Coordinator, with whom I had previously worked elsewhere. I visit once a week and hold sing-along sessions in the lounge. The residents are obviously happy and contented and the staff are pleasant and hard working. The lounge is cheerful and comfortable, providing a friendly and welcoming atmosphere.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 27 Oct 2016:

Firstly, thank you for volunteering at our home and for your kind comments, they are much appreciated by everyone. Kind regards.

My late and dearly missed dad spent the last two weeks of his life here, he was treated with the utmost respect, always kept clean and tidy, as was his room. I and my family cannot thank the staff enough for treating my dad with the dignity he deserved. Thank you for making the end of his life easier to bear, god bless you all.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 23 Aug 2016:

Dear Sir, we were so touched to receive your feedback regarding the care and attention given to your father at Kingswood Manor. Our nurses and care team do all they can to ensure that our residents are comfortable and well cared for and I am sure your comments will give them a real 'boost' to know that their efforts were recognised. Thank you and kind regards

I brought my Nan from Manchester to Liverpool at the age of 100. I put her in 'Kingswood Manor Nursing Home' Liverpool, and I could not have asked for more care, love and attention that my Nan received at the home.I would recommend any other family or friends to place their relative into Kingswood Manor Nursing Home.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 05 Aug 2016:

Thank you very much for taking the time to review Kingswood Manor. I am sure that your positive feedback and remarks will do much to assist others who are searching for care for a loved one. Kind Regards

My mother was at Kingswood Manor from April 19th to 3rd July 2016 when sadly she passed away. She was treated with extreme dignity and loving care the whole time she was there. She was admitted with terminal breast cancer and was bedridden after falling down the stairs at home. The staff who looked after her were faultless and the nurses were exceptional. Every member of staff who came in contact with her whether cleaner or management all acknowledged that she existed and would pass the time of day with her. I can only thank you for her care in the short time she was with you.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 02 Aug 2016:

Thank you so much for taking the trouble to review the care and services at Kingswood Manor. We are so pleased that you were able to give such positive feedback about the care provided and the care team themselves. They always strive to give the best of care and they will be very pleased that their care and attention to residents has been recognised. Kind Regards

Due to me having a stroke in December we had to find a good nursing home for my husband. My daughter visited several homes before settling on Kingswood Manor and we have been pleasantly surprised at the standards we have received, keep up the good work.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 05 Aug 2016:

Thank you very much for your review. We certainly hope that you continue to be happy with all care and services but, if there is ever anything you ever need to speak about, the Home Manager, Sandra Watkins, would be more than happy to help. Kind Regards

My sister has come on smashing since she has been in Kingswood Manor she looks great and is starting to get strong enough to get on her feet, the staff are all very pleasant and helpful, very clean, no smells around and I for one, I'm made up to her looking so well and happy. Yours sincerely.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 01 Jul 2016:

Thanks for sharing the wonderful news that your sister is doing so well. Thanks also for recognising the work and the staff. Kind Regards

My mother has been a resident since 10/15. She has been in poor health following a water infection since 12/15. The care and consideration she has received from the staff at Kingswood has been marvellous.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 13 Apr 2016:

Thank you for taking the trouble to review the care services at Kingswood Manor. It is good to know that the team are succeeding in their efforts to support our residents in their frailty. It is so very important that all of our residents feel that their care is of the utmost importance to us all. Kind regards

Compared to mum's previous care home Kingswood Manor is light, bright and spacious. Well decorated and comfortable. I like that the residents and carers are all in the same lounge which creates a feeling of continuous care. I'm not a fan of chairs around the edge of a room I prefer grouped chair system to try to encourage interaction between residents, a quiet resident could gain much from a more chatty one. Overall since December I have been pleased with the care mum has received. Carers/nurses/management are approachable and friendly and willing to listen when mum isn't eating/drinking well. Would definitely recommend.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 13 Apr 2016:

Thank you very much for taking the time to review our care home. I will certainly pass on your comments to the team and I am sure that they will be pleased that their efforts to deliver excellent care to our residents has been recognised. Kind regards

Apart from inconsistent care of my Ileostomy bag the general care has been very good. The staff have been dedicated and caring in many ways.

How likely would you be to recommend Kingswood Manor Nursing Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Rooms: Good

Value for Money: Good

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 31 Mar 2016:

Thank you very much for taking the trouble to review our care and services at the home. As you know the home manager is always willing to speak to you about any aspect of your care, and although currently very independent and only in need of occasional assistance, she would be more than happy to arrange more help if and when you feel you need it. We are here to help whenever you need us, you just have to ask! Kind regards

The whole family of residents are delighted with the care being provided. The staff are wonderful, caring and always are thinking of events/parties for residents. This of course is a credit to the manager. Beautiful building, clean and well maintained. Would highly recommend this care home to anyone.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle has dementia and other health problems. On entering Kingswood Mount he was agitated, aggressive and hostile to all his care-givers. He was at war with everybody. Over the last 3 months I have watched him gradually calming down to the point where he now seems tranquil at times.
The staff have been excellent. Their approach has been to avoid unnecessary stimulation and avoidance of situations that he finds provoking, and it is definitely working. I like the atmosphere in this home - people are kind, gentle and welcoming to visitors and clients alike. The carers must be well trained and selected because everyone seems to be 'on the same page'. I truly feel that he is being well cared for and is in the best possible place.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 25 Jan 2016:

Many thanks for taking the time to write such a positive review. Your feedback will really give the team a 'boost' as they do their very best for each residents wellbeing. Kind regards

The nursing home is marvellous and the nurses and carers are all friendly and lovely. They always make me a nice cup of coffee when I visit my mum.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alison Foreman, Business Development Manager at Kingswood Manor Nursing Home responded to this review on 05 Sep 2016:

Many thanks for your review, we really appreciate your positive feedback. Kind Regards

My father has been living at Kingswood Manor for 6 months. He is very happy and so am I. The owners are spending a lot of money on the home and it's looking great. The staff are lovely.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My dear mum went to stay there for palliative care, the care my mum received was excellent, the carers showed mum so much care, kept her clean, brushed her hair and treated her with the dignity she deserved. They were so attentive and nothing was too much for them even in their busy days. The cleaners would go in and chat with mum as if they always knew her and the nurses were wonderful and always listened to your concerns. I would recommend Kingswood to anybody who needs a loved one looking after, sadly mum passed away on 29th September 2015.

How likely would you be to recommend Kingswood Manor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Foreman, Business Development Mgr at Kingswood Manor Nursing Home responded to this review on 27 Oct 2015:

Thank you very much for taking the trouble to give feedback to the home team. Your comments are very much appreciated. Kind Regards

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