Kingswood Manor Care Home

Fantastic care home, providing for every need of my relative. Looked after them like a family member of their own. The caring and considerate staff and manager could not have been any more supportive. Great work, everyone, and thank you for everything you do.

Dad was well looked after by all staff, can't thank you all enough.

Meals lovely washing always clean and ironed - all clothes.

A massive thank you to the wonderful team at Kingswood. Everyone who was on hand with constant coffee and biscuits, your help and support was very much appreciated. One member of staff, in particular, you were amazing, I've never met a more caring person or someone so good at their work. You all gave Mum so much care and attention, nothing was too much trouble. You made a difficult time bearable and did so whilst delivering complete care and dignity for Mum. Thank you so much, a wonderful care home run by incredible people.

At the last relatives meeting the manager mentioned that if anyone wanted their relative's rooms refreshed then we just needed to let her know. I emailed her a week ago and work has begun today in Mum's room. Excellent!

We appreciate that care homes generally have gone through difficult times in the last couple of years, Kingswood Manor being no exception. This is a very old building and difficult to maintain and probably in need of some modernisation. Notwithstanding that, on our visits, the home is always clean, warm and welcoming. My mother's room is always spotlessly clean, as she is notwithstanding the odd spillage of food or drink. My mother can be very difficult to deal with, but we have found that the staff generally from the management down deal with her in a very caring and sympathetic manner, even though they sometimes have to deal with verbal abuse. The staff are all approachable and available for advice, guidance and sometimes counselling.

My aunt has been a resident at Kingwood Care Home for four years and she has received exemplary care and support. The nursing and care staff are exceptional as they ensure that residents' individual needs are met. They exhibit outstanding interpersonal skills and show genuine care. There is a warm and welcoming culture at Kingswood and our family were pleased to have selected the establishment given the quality of the care and support provided.

The building itself is beautiful, although perhaps a little run down given its' age. That said, Mum's room is clean, safe and warm and the shared spaces are lovely. We've put up her favourite prints on the wall and she's really settled in. Oh, and the food is fantastic! All home-cooked and good quality.

Friendly, good food, helpful staff.

They truly are a great bunch and, unlike others, really do care!

My father has been a resident for almost 2 years after he suffered a series of stokes which left him unable to communicate and severely disabled. On my first visit to Kingswood Manor after being shown around and given some expert help from their admin staff I just knew that it was the best place for my dad to be. The staff are amazing, they are like family to the residents and they couldn't do enough for them. They have fabulous activities and even during lockdown I can rest assured that my dad is getting the safest and best care I could possibly hope for. As hard as it's been not visiting him the events coordinator has gone above and beyond to facilitate calls and window visits and the carers nurses and all the staff have been helping entertain the residents and do their hair and nails, they should all be very proud of what they have accomplished. I am so happy my dad was lucky enough to get a place here so a big thank you to everyone at Kingswood you are an amazing team.

Having to deal with COVID has brought it's additional pressures on the managers and staff, but they rose to the occasion and as of now have kept Kingswood COVID free. We cannot thank them enough.

I am so happy at how well my mum has settled. She has made friends and is happy. The Kingswood staff are just wonderful. I was happy with her care and how well stimulated and entertained the residents were prior to lockdown. However since COVID-19 took hold, the staff have earned my unwavering gratitude and admiration. They have been extremely creative in maintaining family contact, this has included personal updates, video calls and window visits. I look forward to a time when I can hug my mum again but in the meantime, I am reassured that she is safe, happy and well cared for.

My Mum was a resident at Kingswood Manor for over five years, she sadly passed away earlier this month. Throughout her stay here, she had a wonderful life, plenty of laughs and lots of love. The staff, really do a fantastic job, they really do care about their residents, the peace of mind is priceless for the family. During her last days, the care was remarkable, when family couldn't be there, the staff made sure she was not on her own, music was left playing, staff would be in and out to make sure she was ok. Her passing was made easier, knowing that she was at her home when she died, she fulfilled her wish, and died with all the love and care she needed from not only her own family but her extended Kingswood family. Can't thank them enough, and so glad that Mum had her home here.

My mum is palliative care. I would just like to say my experience in dealing with the staff there is they are welcoming, caring and very compassionate. My mum was really down due to her illness. Over the weeks she became more motivated interacting with other residents and is down in lounge most days and I believe this is due to the caring and motivated staff and the activities coordinator is amazing.

My wife has been in Kingswood Manor Nursing Home for 15 months and has settled in nicely. The care staff are excellent and help us in every way which gives us peace of mind. Overall the care is great.

My brother was in Kingswood Manor for some time before he died in October 2018. He was extremely happy there and my husband and I were very impressed by Kingswood Manor. It is clean, cosy and has a wonderful atmosphere. The staff are caring and committed and the residents are treated like one big, happy family. There are games and entertainment on a regular basis and there is a liaison between the home and local schools, whose children come in to visit. There are outings to various places and a tea-party on the occasion of a resident's birthday. Relatives are welcome to visit and to join in with the afternoons of singing, carpet bowls, or whatever is going on. The Staff go to the trouble of decorating the lounge for all occasions....Christmas, Remembrance Day, Easter etc. I really cannot recommend Kingswood Manor enough to anyone needing a care-home for a family member.....you don't need to worry if they are happy ....the Staff will welcome you at any time to see for yourself.

Very professional staff, many with long years of service at Kingswood, that speaks for itself doesn't it.

All the staff are very caring and professional. They treated my father with kindness and compassion. There are many activities and entertainment for the residents. The home is immaculate and beautifully furnished.

The home is very pleasant. Food and drinks are plentiful. Staff are kind and caring and make us very welcome at all times and keep the family well informed. Thanks to all at Kingswood Manor.