Prince Alfred Residential Care Home

Lovely home, nice staff and helpers. Could not ask for better.

The staff are so caring for mum; the family knows that they have her best interests at heart. This covers everyone involved. She can be difficult - especially with us! - but they deal with all her idiosyncrasies.

My dad is happy at Prince Alfred. He took a while to settle, but is now happy and joins in with activities with other residents. The staff have all been lovely with my dad, they are very welcoming and when we speak with them it is clear they know my dads likes and dislikes.

My mum is extremely happy in Prince Alfred Care Home, staff, carers, cook, domestics, and office staff are absolutely fantastic, showing care, love and understanding to my mum. Best decision I've made for my mum putting her there.

I moved my Dad into the Care Home in December, and it was a big upset at the time, the decison to move him in and also being around Christmas time too, but the staff were great from day one. It has taken a bit of time and there are still a few teething issues with my Dad (not the home) but he has settled now and understands he needs 24 hour care that the home are giving him. The home is great, the staff are always really great with us, and have been very welcoming and kind to us as a difficult time, helping not only my Dad but also us too dealing with what comes with care home moves. Can't thank them enough, they have been brilliant with him.

Alfie Care Home is absolutely brilliant. The staff are all incredibly kind, helpful, and genuinely caring. Nothing is ever too much trouble, and they always go the extra mile to make residents feel comfortable, safe, and well looked after. You can really tell they take pride in what they do, and it shows in the atmosphere of the home. I couldn't speak highly enough of the team - they're all fantastic.

Thank you everyone at Prince Alfred :-)

This is our first experience with a care home and My friend is well looked after & always clean and well presented. He also seems very happy there. Staff are always welcoming with a smile on their face.

My Aunt recently made the decision that she could no longer live independently and wanted to move into full time residential care. We do not live locally and as such took advice from her friends and neighbours as to finding a suitable home for her. Prince Alfred was by far the most recommended home and as such was the first home we looked at . We were impressed with the warm welcome my aunt received when she moved in. She has settled in well - the staff seem very caring and work hard to ensure the residents are safe and happy.

It is the staff that make a care home appealing to residents. The staff at Prince Alfred Care Home are all fantastic. They are attentive, hard working and genuinely lovely people managed by wonderful senior managers. It is clear to me that the senior staff have excellent management skills. The staff are happy and enjoy working there. This joy is passed onto the residents who seem to be comfortable, happy and re-assured their care is a priority. I was there yesterday and it was a birthday for an elderly resident. All the staff and a lot of residents gathered around that resident and a large cake was presented to the resident. Everyone was singing happy birthday and the resident was overjoyed. There are various activities and open days to keep the residents involved in the community. One of the last events was a mini zoo arriving at the home according to my mother! They celebrate key dates like V.E. Day with war time music and a party. Well done everyone at Prince Alfred Care Home.

The team are all friendly and supportive and have always had Dad's interests at the heart of the care they provide. All the staff from cleaning ,laundry, kitchen , the carers and the office staff all make the home a welcoming and a lovely community to be part of for my Dad. and we couldn't be happier with all the care that he receives. Would highly recommend Prince Alfred for anyone looking for residential care for a loved one.

Most staff are really friendly and helpful and clearly put lots of effort into doing a wonderful job looking after my mum.

Prince Alfred is a very good home and I wouldn't hesitate to recommend it.

My sister was admitted initially for respite and was immediately made to feel welcome by all staff. She is now a full time resident and in the short time she has been there we have gradually seen an improvement in her well being.

My father is a resident and I couldn't recommend Prince Alfred's enough. The staff are amazing and the place is always spotless and clean. Couldn't fault the home. Staff are always friendly and helpful and are always willing to help with any needs my father has.

Knowing my grandmother is in such capable and caring hands has brought our family immense peace of mind. If you are looking for a residential home where care, dignity and quality of life are the top priorities, I highly recommend Prince Alfred. I would recommend here in a heartbeat!

My mum has been a resident since July 2024. Since the first day, she has felt very well supported by all staff and regards them all very highly for the care and support she receives and for their friendliness. As her primary relative, I too have had excellent help and support from all staff.

We have just said a final goodbye to Auntie after a brief illness where the home was simply wonderful. Many of her caring team from Prince Alfreds looked in on the service and celebration of her life. So lovely to chat with them all. They really did make this care home the best we possibly could have selected. A wonderful team and place. Thank You.

Excellent home, my cousin has been really happy there. Recently celebrated 100th birthday, staff was brilliant, had a singer, dancing, cake, etc, can't fault it. The home is also nicely situated with parking and is kept clean.

If your loved one is lucky enough to find this very special home you can rest assured you will feel safe too, knowing they are being looked after by such a wonderful crew.

My mother was looked after by Prince Alfred Care Home during Easter this year. The accommodation is very clean and meals are extremely well planned and prepared. This is the second time my mum has stayed at Prince Alfred for respite care and has been well looked after giving you peace of mind.