Prince Alfred Residential Care Home

Rose Villas, Prince Alfred Road, Wavertree, Liverpool L15 8HH
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9.9 99 Reviews
  • Prince Alfred Residential Care Home, Liverpool
The team at Prince Alfred provide residential and respite care and are devoted to enriching the lives of their residents each and every day.

The gardens, which overlook the stunning Mystery Park, are spectacular – last year the home won an internal competition run by its not-for-profit provider Sanctuary Care, which challenged their staff and residents to create designs for the garden of their dreams, which were turned into reality!

The residents love growing their own produce in the raised beds, which they pick for the chefs to use in the kitchen, giving them such a sense of purpose and achievement. They also pick their own home-grown flowers for flower arranging activities. The residents were proud as punch to eat carrot cake with their afternoon tea recently, home-baked with carrots they had picked that day!

There are so many activities to enjoy at Prince Alfred, from barbecues with family and friends, to a recent rum punch and cocktail hour and pampering in the hair salon.

The team champion the residents to have a very active role to play in how their home is run. One of the residents runs his own book club at the home, while another, who is the home’s resident ambassador, runs the residents’ meetings.

The community is embraced into life at Prince Alfred. The residents loved their recent visit from Liverpool Museum’s mobile House of Memories project, where they reminisced over nostalgic pieces of the city’s history.

The home-cooked food is delicious, with two chefs who cook everything from roast dinners with all the trimmings to authentic curries. And there are always home-baked cakes or biscuits every day for afternoon tea. One of the chefs recently took part in Sanctuary Care’s Masterchef contest, so watch this space!

Family and friends are welcome anytime. There is also a private Facebook page, so they can see what the residents have been enjoying doing each and every day.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 50 Service Users

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1176
  • RESPITE Self-Funded Residential Care: from £1176

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1176 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Prince Alfred Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lisa Illage (Manager)

Local Authority / Social Services

Admission Criteria

  • Referrals from Private recommendations, NHS and Local Authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (50)

Visiting

  • Anytime other than protected mealtimes 12-2pm and 4-6pm

Parking

  • Onsite parking

Prince Alfred Residential Care Home Reviews (99)

9.9

Prince Alfred Residential Care Home has a Review Score of 9.9 (9.854) out of 10, based on 22 reviews in the last 2 years.
Over all time Prince Alfred Residential Care Home has 99 reviews.

Overall Experience
  • 90
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Date Published
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Reviewer Connection to Prince Alfred Residential Care Home
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Total of 99, showing 61-80
Review from Barbara S (Sister of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff very friendly and helpful and very caring to all the residents and would recommend Prince Alfred care home to my family and friends.
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Review from J M (Husband of Resident) published on 13 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is very happy in the care home, she is very well looked after! Everything in care home is excellent. I would recommend it to other people. All the staff are very caring and always have the time for a chat and a smile.
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Review from Raymond G (Son of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident here at Prince Alfred care home in May 2020 (during coved 19 ).
It was a very difficult decision for me (her son). But I made a perfect choice with Prince Alfred Care Home.
My Auntie was here for a few years, on visiting her my mum and I got to know the manager and staff
very well and found them all to be caring, helpful and friendly.
I cannot recommend this care home enough, the manager is brilliant, both with patients needs, staff and family.
The atmosphere in the home is always warm, a homely feel, welcoming, spotless, catering to all the patient's needs.
Food is excellent, nothing is ever to much trouble to them.
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you for such a wonderful review of our home. The team will really appreciate your kind words. Best wishes.

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Review from Alicia I (Friend of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prince Alfred Care Home is a very good care home and very high standard of care, very organised and all the staff are very hard workers they willing to help and support the service users and all the family members. They look after the patients very well physically, mentally, and spiritually.
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Review from Joanne Marie M (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for almost five years and it truly is a wonderful place of care, kindness and compassion. The award of "outstanding" for the care category by CQC is truly well deserved and reflects the fantastic care provided by the Prince Alfred Team. My mum was extremely well cared for,
which gave me tremendous peace of mind.
In the past year, a new activity/movie room has been completed and there is usually some form of residents activity most days. The care home itself has a very "homely" feel, warm, welcoming, whilst the cleanliness standards throughout the home are exceptional. I cannot thank the Prince Alfred team enough for the loving care provided to my mum - this truly is an outstanding care home.
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you for such a wonderful review of our home, your kind words are so invaluable to our team and the care they provide. Best wishes.

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Review from David A (Son of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place is great, my mother has Alzheimer’s and has been living there for a year now and I cannot say a bad thing about it the staff are superb nothing is too much trouble, it’s very clean Has good food plenty of things to keep her occupied and she loves sitting out in the gardens.
I have peace
of mind knowing that she is in a home where I do not have to worry about anything at all and that she is very happy there.
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you for such a wonderful review of our home; our team will really appreciate it. Best wishes.

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Review from Mike N (Son of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum, is a resident since November 2019, during that time two lockdowns have occurred, during this time she has remained safe and well, no mean feat.
Contact has been afforded using technology which is readily and widely available, a must. The residential care home is clean, pleasant and friendly.
Staff are interested in their roles as caregivers, responsive to residents which In turn creates a really good caring atmosphere for all residents. I am reassured that residing here was the best decision for my Mother.
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Review from Mike B (Son of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad came here directly from the hospital during the lockdown, the home settled him in amazingly during a time when I could not visit, dad tells me the staff are amazing, couldn’t ask for more. The staff keep me updated during the lockdown, dad is hard to please so speaks volumes that he is happy there.
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you for your kind words about our home and team, it is wonderful to hear that dad has settled in well and is happy. Best wishes.

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Review from Diane G (Granddaughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Even during these troubling times, staff are upbeat, cheerful, friendly, compassionate and always professional. The home is always spotlessly clean and tidy and the residents are all looked after so well.
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you so much for such a wonderful review of our home and team - they will really appreciate it. Best wishes.

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Review from Julie G (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Prince Alfred Care home for over 4 years now. I can't express how well she has been cared for and how wonderful all the staff are. They go above and beyond to ensure everyone is comfortable and happy. Due to her medical conditions my mum spends most of her time in her room
but is always checked on regularly. She is always clean, well-fed and her room is always kept clean and tidy. Since lockdown, which has been a very worrying time for everyone, the staff have kept me in touch with my mum by Facetiming with her, which gives me such peace of mind as I am currently unable to visit. The home has been exemplary in their care and hygiene during this time and all staff and residents have been kept safe and well. It is so reassuring knowing my mum is being well cared for by kind, caring staff in a clean and happy environment. I would not hesitate to recommend Prince Alfred Care home to anyone as I know how difficult this decision can be.
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you for such a wonderful and thorough review of our home and team. They will really appreciate it. Best wishes.

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Review from Claire M (Relative of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say thank you to all the staff. You are all amazing!! Thank you for looking after our nan you treat her like she was your own, same goes for all the other residents. You have kept her and everyone else safe from this crazy virus and we can't thank you enough.
May you all continue
to be so passionate and caring couldn't have found a better place!!
Thank you will never be enough.
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Review from J M (Husband of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful; there is a lot going on to keep my wife active. My wife has come on leaps and bounds since she has been in Prince Alfred care home. The staff are always smiling and will do anything for you, doing a very hard job.
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Review from Theresa M (Friend of Resident) published on 10 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a friend to a dear 96-year-old gentleman for who has been a resident of Prince Alfred since early July 2019. At first, my dear friend was only planning to have a temporary stay until his operation and healing process deemed him ok to travel closer to family in Dorset. He had lived locally across
the park for 65 years with his wife. Sadly she passed away 12 years ago and life was not the same. Before his stay; a very kind Manager of the Care home came to visit him before discharge at a local hospital. Besides showing him photos of the facility; she spoke about meals, rooms, staff and showed a lot of interest in his background and likes and dislikes. This made me feel a lot more at ease just knowing that if the staff were half as nice as the Manager; it would be a definite win, win situation. I have seen the rooms and the home's facilities for which are all very clean and beautifully decorated. Activities happen often. Thumbs up!
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you for your kind words about our home. Your review will be really helpful to our potential future residents and their loved ones. Best wishes

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Review from S G (Son of Resident) published on 23 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving here my mum has received nothing but the best of care from all the staff. Nothing is ever too much trouble for any of the staff and I can speak for all of mum's family members. We all are of the same opinion we know mum is being well looked after. The home is always spotless, she enjoys
the freshly cooked food and is always kept engaged by the caring staff here at Prince Alfred.
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you for such a lovely review - I will be sure to pass this onto the team at the home. Best wishes, Fae.

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Review from Angeline W (Friend of Resident) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Prince Alfred Care Home is an outstanding care home, which has exceeded my expectations on all levels of care.
I cannot speak highly enough of the dedicated Prince Alfred team who go above and beyond to make this a wonderful home for its residents.
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Review from Maureen G (Friend of Resident) published on 12 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been visiting Prince Alfred Care Home for almost four years and cannot speak highly enough of the level of genuine care, compassion and dignity provided by the Prince Alfred Team.
From management to care, kitchen, cleaning and laundry staff, all go above and beyond to deliver an excellent level
of care. It truly is a warm and welcoming environment. The home itself is spotlessly clean, excellent home-cooked food, array of activities, entertainment and open-door policy for residents/families.
As a care home manager myself, I appreciate the hard work delivered to ensure such a high standard of care. The Prince Alfred Care Home is quite simply is the best I've experienced in elderly care.
Reply from Kate Yates, PR Officer at Prince Alfred Residential Care Home

Thank you for taking the time to write such a beautiful review of the home Maureen. The manager and her amazing team will be so proud to read this so I have passed this on. Warmest wishes. Kate

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Review from Andrea B (Niece of Resident) published on 10 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a district health care professional for over 20 years, a regular visitor to regional care homes and Quality Matron, I can confirm the standard of care my aunt receives is exceptional. Management leads by example and the care team of Prince Alfred are nothing short of outstanding.
The home itself
is a pleasant, welcoming, calm environment with a "homely" feel, for which quality of care is primary and foremost.
Prince Alfred is an exceptionally well run care home, with a well deserved excellent reputation and continues to excel in all areas of caregiving.
Reply from Sophie Middleton, PR Officer at Prince Alfred Residential Care Home

Thank you so much for your kind review. It is so heart-warming to read that you are so happy with the exceptional care your aunt receives. I will pass on your lovely comments to the home's team. Best wishes,

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Review from Emily T (Son of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prince Alfred is always beautifully presented and decorated. Cleanliness is 10-/10 and staff all deserve awards of patience, compassion and friendliness. Our relative, who is a resident at Prince Alfred, is 95 years old and is in a progressive stage of dementia. She is always treated with compassion
and empathy. Staff are always well informed and very attentive to both family of residents and the residents themselves. They deserve all the credit in the world for the outstanding work they do! Only point of improvement - we've had some clothes go missing in laundry (understandable).
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Thank you for your kind words about our home and team, your feedback is truly invaluable to the care we provide and is so appreciated! I will be sure to pass this on, along with your feedback in regards to laundry to the team. Best wishes, Fae.

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Review from Sue E (Friend of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My neighbour has been in Prince Alfred Care home for the past three years. In my opinion, this home provides exceptional care. The staff are cheerful and compassionate and always ready to help. There is a friendly atmosphere and the service users seem very content.
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Dear Sue, thank you for your kind words. Your feedback is truly invaluable to both our team and to our potential residents and their families and loved ones. Best wishes, Fae.

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Review from Linda W (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints at all. Residents are very well cared for. They have activities and short trips out. They have excellent care if they are ill. Could not recommend anywhere better.
Reply from Fae Doherty, Senior Marketing Officer at Prince Alfred Residential Care Home

Dear Linda, thank you so much for your kind words, your feedback is truly invaluable to our team and the care we provide. Many thanks, Fae.

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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Prince Alfred Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.854 for Prince Alfred Residential Care Home is calculated as follows: ( (226 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 261 Ratings = 4.854
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prince Alfred Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (8)

Lisa

Lisa Illidge

Job Title: Home Manager

I'm thrilled to join not-for-profit care provider, Sanctuary Care and look forward to contributing to enriching the lives of our residents, their loved ones and my team at Prince Alfred.

Denise

Denise Gallagher

Job Title: Deputy Manager Joined: 2008

I feel like staff and residents are one big family and I am honoured to be a part of it.

Bradley

Bradley Wilson

Job Title: Care Assistant Joined: 2021

I love working here as I love being surrounded by our wonderful residents, listening to their stories and being able to put a smile on their faces.

Laura

Laura Porter

Job Title: Team Leader Joined: 2012

I love working here as I love being able to make a positive difference in people’s lives.

Lynette

Lynette Hunt

Job Title: Administrator Joined: 2014

I have a genuine love for my team and for the residents we look after.

Lani

Lani Jalandoni

Job Title: Healthcare Assistant Joined: 2023

My passion has always been caring for people and this is the perfect place to do that!

Janelle

Janelle Araneta

Job Title: Team Leader Joined: 2023

I love my job because it allows me to make a difference in people’s lives and it is my passion.

Cleofy

Cleofy Olsem

Job Title: Healthcare Assistant Joined: 2023

I love the residents that I have in my care.

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