Prince Alfred Residential Care Home

Prince Alfred is a clean, warm and welcoming care home with friendly staff. I am happy that my aunt is in such a safe and caring home.

Dad has been here for several years now and can honestly say the staff have been a credit. They are hands-on, and nothing seems a trouble for them. They have kept me informed when Dad has been ill, cared for him and had him back on his feet when, at times, it looked unlikely. The place is spotlessly clean and has recently been refurbished to a high standard. There is plenty of entertainment and even some aspects of gardening, and residents can enjoy the summer sun outside. The food is prepared and cooked well with a varied menu.

My mum is a resident of Prince Alfred. She has Alzheimer's. She is happy there. She enjoys the meals and the choice of food available. There are a range of activities to keep her entertained, as well as outings when possible. She has been made to feel safe by the staff, with constant reassurance, when she is confused or upset. When she was ill recently, her recovery was thanks to the staff, who acted quickly to get her to the hospital. I know my mum is in safe hands, and I trust them to treat her with respect and kindness. I couldn't ask for more from them.

My mum is currently a resident at Prince Alfred care home. I came with some family members to view the home before Mum moved in, and we were very impressed. The building has recently undergone a major revamp and is bright, modern, beautifully furnished and spotlessly clean. It is warm and feels homely with lovely fresh flowers, candles and chandeliers, and we can't praise the manager and the whole team enough for the kindness and care Mum is receiving and the dignity and respect shown to our mum. The food is outstanding, and apart from three meals a day, the staff also serve afternoon tea and supper to the residents. There are also regular activities organised for the residents. We are happy in the knowledge that our mum is receiving the best care possible. Thank you.

My mum is living at the home, and I have to say it's really home from home for her... I have reports and photos sent to me regularly. She loves being here; she feels safe and comfortable... always praising the staff. I live away from Liverpool and really happy and relaxed that she gets well looked after. December was a busy time for everyone, but every day she had something to look forward to. There was loads of entertainment.

My mum went to Prince Alfred in December initially for respite care after being in hospital. My brother and I had viewed Prince Alfred in the summer looking at possible long-term care for my mum, and were very impressed with the home and staff then. However, since my mum has been there, we have seen first-hand how wonderful the staff are and how caring they all are. My mum is so well looked after and looks amazing now, and we feel so relieved and happy that she is being so well cared for. The home is so clean and bright, and I feel so lucky to have found Prince Alfred for Mum. The manager and her team have been so helpful and reassuring and have gone out of their way to ensure Mum settled in so quickly and so well. There are lots of activities arranged, which are so good, and the residents really enjoy them. I would recommend Prince Alfred to anyone looking for residential for a family member.

My “aunt” has been a resident for a number of years. During that time, she has been very well cared for. She enjoys the interaction with her fellow residents and staff alike. All her needs are readily cared for. When visiting, sadly not as often as we would like due to distances involved, we have always been made very welcome and watched the wonderful interaction of staff and residents. Nothing is ever too much trouble for the staff, and there is always a friendly smile and gentle kindness observed.

As our relative's nursing needs increased - she was admitted to another nursing home. I would like to commend Prince Alfred staff for taking extra care/effort to return a Xmas jumper to the new home - this act of kindness made our relatives Xmas (Xmas2023).

All the carers take time to talk and make sure she is feeling okay and the entertainment lady is a gem and well loved by everyone especially my mum.

The home is literally that home. It’s immaculate, spotless and beautifully furnished. My mum had a lovely room overlooking a beautiful garden and fields beyond. The staff are unbelievable. Nothing is too much trouble. They constantly talk to residents and offer drinks, food and treats. The activities coordinator is the loveliest woman always thinking of new fun activities to keep residents happy. We visited many homes terrible, some ok and some good but none compared to Prince Alfred. The manager prides herself on running a fantastic home with fantastic staff, she deserves a medal. If you’re looking for somewhere for your loved one look no further. You will find no better than Prince Alfred!

Couldn't recommend Prince Alfred's enough!

Thank you all so much.

My dad received the best care and support from all the staff at Prince Alfred during his 2 and a half years there, they 100% supported his transition into dementia care and I cannot fault them. My dad was very happy there and I would recommend this home if any family are looking into a residential home for their loved ones.

We can’t thank them enough and we would highly recommend Prince Alfred Care Home to anyone looking for high-quality, friendly and responsive care in lovely surroundings. Thank you!

Thank you so much to all the staff who work so incredibly hard and do such an amazing job.

My father has lived at Prince Alfred for nearly eighteen months and has settled there very well. The staff are caring and know their residents very well. I recently visited for a game of Scrabble, played in the lounge and was made very welcome. The atmosphere was light and bright with banter and conversation between residents and staff made a very pleasant afternoon.

Prince Alfred Residential Home is a well maintained, warm and welcoming home. My mum has lived there since October 2021. She has been well cared for and we have always been kept informed about any health issues. The manager and her team have worked hard to keep the residents safe and well throughout the recent difficult years.

My nan has just moved into Prince Alfred Residential Care Home after being in hospital for ages. She has settled really well and made some nice friends. The home looks really clean when you visit. The staff are friendly and seem to care very much.

My mum is a resident at Prince Albert and has thrived since moving there. The staff are kind and caring and do everything they can to make the residents life's comfortable and enjoyable. The residents are treated with dignity and respect, and staff always find time for a friendly conversation or to offer assistance. The accommodation is great with lots of thoughtful touches providing a home-from-home environment. The home is spotlessly clean throughout. The food is good and well-presented. There are also activities and socialising so residents quickly feel welcome and part of the community and days pass pleasurably. My congratulations and thanks to the manager and all of the staff for providing a truly outstanding and personal care experience which makes a huge difference to the lives of those in their care.

I cannot speak highly enough of all staff all the hard work empathy respect and high quality care that is given on a daily basis. They really do go above and beyond with their care of my uncle & all residents, the home is well taken care of clean homely ect. I could not speak any more highly of the whole team of staff and home on every level. Thank you all for all your hard work. Much appreciated from a residents niece.