Willow Gardens Residential and Nursing Home

Overall, in my opinion, I think the standard of care is excellent.

Dad was well looked after from day number one. The room could do with an update though. Food was always hot and plentiful. The girls made him smile daily. Clothes always clean and ready for us. Overall we have no complaints regarding dads care, so from us all, we want to say a big thank you.

This home, when I visited it unannounced, is really lovely. No unpleasant smells, nice and fresh food and the kitchen lovely and clean. Staff are brilliant, very caring, friendly and accommodating. Managers are understanding and professional. The lounge is light-filled, very clean, loads of great activities. Bedrooms, homely. Fresh, clean, caring home.

The staff have been amazing in looking after my mother. They sacrifice themselves during this pandemic and I for one fully appreciate their dedication.

Everybody there has played a huge part in her becoming comfortable and more and more used to living there.

My grandmother is a resident at Willow Gardens. I would highly recommend this home, each and every member of staff are outstanding. She was treated with nothing but dignity and respect. There have been changes in the home recently and I found these were for the better. Thank you to the team at Willow Gardens.

I have been extremely impressed with the way in which Willow Gardens took care of my grandad, the staff were extremely friendly and played a big part in helping him to settle in quickly and calm his nerves.

The facilities were excellent, I almost wanted to move in with him!

My grandfather is a resident is Willow Gardens and I cannot praise the care home highly enough. He's well looked after and the staff are wonderful. It seems to be well run and his room is really comfortable. The company running Willow Gardens seem to be quite big but this doesn't mean the place isn't homely. My grandad is really content there.

My uncle spent his final years at Willow Gardens, which was better for him and us, we would recommend Willow Gardens to friends and family.

Lovely, caring environment. Supportive staff. Nothing is too much trouble. They go the extra here. Good food with personal choices. No hesitation in recommending.

She was very happy there and it was very much her home. She felt safe and loved until the very end, she passed away in January 2018 aged 61.

Carers, nurses and all staff looked after her well. She was blind and so it was important to her to feel safe.

I cannot fault this care home and recommend it highly.

Monthly meetings have been introduced with relatives of residents to participate. It was agreed that a Fire Certificate would be displayed in a prominent position. I am now satisfied that under the new ownership Willow Gardens and View is now being run in a caring and professional manner. Most of the issues raised in my last review have now been resolved.