Charlotte House Care Home

I have worked in the care industry for 29 years to date.

I have managed a range of different services, from commissioning new services to troubleshooting and improving struggling homes. I have also had experience as a regional manager, which gave me the opportunity to manage people who have become dispersed across several local authorities.

I have a degree in management, a Registered Manager's Award, and Level 5 in care management. I am also a trained dementia tutor. I am passionate about providing excellent care. I pride myself on inspiring my team to make a difference in our residents' lives.

I have worked in the care sector since the age of 18 and have built my career around delivering high-quality, person-centred care. I am a trained Registered Nurse and have been a Deputy Manager for the past five years, with experience across both care home settings and the NHS.

I hold a degree in Nursing, have completed my Level 3 in Health and Social Care, and I am currently working towards my Level 5 qualification in Leadership and Management.

Outside of work, I enjoy spending quality time with my family, travelling around the UK, and exploring new places and experiences.

Richelle is a valued member of our team here at Charlotte House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Karishma is a valued member of our team here at Charlotte House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

I've been working on activities now for a little under a year. My reasons for taking this position were that I wanted to bring a little light into our residents' world. Especially those living with dementia. I wanted our residents to understand that just because they live in a care home now doesn't mean their life has to stop. We can still do all the things they used to do at home, like cooking, gardening, taking trips out, and socialising. If I can bring a little bit of excitement into their world. I know I've done my job.

In my spare time, I love spending time with friends and family and my little dog.

I have worked 14 years as a chef, and I've been the head chef in 2 previous kitchens, this being my third. All are 5-star kitchens. I started as a kitchen assistant when I was 16 and gradually worked my way up. I ran a small care home kitchen previously and now manage Charlotte House care home kitchen, which is a 5-star kitchen which I’m very proud of.

I have the ability to make my own dishes rather than following recipes. Also, knowing my food can make someone’s day and improve how they feel.

When we’ve all worked to overcome and achieve, for example, when we had the summer fayre, we served over 70 people all at the same time, and the food was of a high quality.

When the quality and presentation of my plate, seeing a table praising the food to each other, is the reason why I do what I do.

I coach a kids' football team, 2 years ago, some of the kids didn’t play football. A few months ago, we won the league and a cup. Anything I do, I go all out and give it everything.

A recipe has no soul; you, the chef, must bring the soul to the recipe.

I have a varied background and have been working in care for around five years. Before that, I gained experience in health insurance, retail, and theatre sales and marketing.

My inspiration to work in care came from looking after my mum before she passed away. I’m so pleased I had that time with her, and it made me realise that working in care is about giving something back.

What I enjoy most about my role is the interaction with people. No two days are ever the same, and I love being able to support a variety of people, from residents to team members.

A highlight of my career has been the opportunity to live and work in both France and Germany.

Outside of work, I’m a big film fan and a proud dad to two dogs, a shih tzu named Molly and a lhasa apso named Bobby.

My favourite saying is: “There’s always somebody worse off than you. Be thankful and try to bear others in mind.”