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- Westhaven Nursing & Residential Home







Westhaven Nursing & Residential Home provides personal care solutions for a wide range of needs, employing staff who are skilled in both mental and physical care.
The provider is known for giving many individuals the chance to live a healthies and more active life, supporting independence thanks to the efforts of trained and compassionate professionals.
Care Provided by Westhaven Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Westhaven Nursing & Residential Home for full pricing details and T&Cs.
Contact Westhaven Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Siobhan Christie (Area Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1972
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (52)
Westhaven Nursing & Residential Home Reviews (124)
Westhaven Nursing & Residential Home has a Review Score of 9.7 (9.735) out of 10, based on 24 reviews in the last 2 years.
Over all time Westhaven Nursing & Residential Home has 124 reviews.
Mum has been at Westhaven for nearly 3 years. Even though her health has deteroriated, the care she is given is excellent. We cannot praise Westhaven enough.
Thank you for your feedback Jane, it is a pleasure to have your mum and family with us.
A big thank you to the amazing staff at Westhaven, especially the activity staff, for making mum's 90th birthday a special day for her and a giving her a lovely party. It was a day we will all cherish and she had a wonderful time. She has been welcomed into the Westhaven family and treated with love, care and respect and is happy here. It gives me great comfort to know she's in good hands and living in a happy environment. Thank you all
What a wonderful celebration it was, we were so happy to see your mum enjoy her special day with us here at Westhaven. After all she has been through this last year, it was lovely to see that smile on her face as she danced away. Thank you for your lovely review, I will ensure the staff receive this.
Mum was resident at Westhaven for two months and received excellent care during her stay. The staff went to great lengths to help her settle in and make her feel at home and welcome. The team were so friendly, and the senior managers, registered nurses, carers, housekeepers, kitchen staff and caretaker all worked together to give Westhaven a really homely feel. They took time to get to know Mum and to accommodate her wishes and preferences at all times. I would be happy to recommend Westhaven to anyone looking for residential or nursing care.
Thank you for your detailed review. We are happy that your mum is happy with the tailored care at Westhaven. Thank you again for trusting us with your mum's care. It means a lot to us.
Amazing care to my aunt, the caring staff are dedicated, and nothing is too much trouble. All of the staff from Matron down are kind, compassionate and supportive to family members too. I cannot speak more highly of Westhaven. As I left Westhaven for the last time after my aunt's passing, I felt as if I was saying goodbye to long-time friends. Thank you all at Westhaven.
Thank you for your lovely feedback. Your aunt was very much loved by us all at Westhaven. You are more than welcome to come in anytime to see us and have a cup of tea, would be lovely to see you. Kind Regards Zara
My friend Mary as far as I can see is well looked after, the home is clean and efficiently run, staff very good.
Thank you for your very kind review. The staff really appreciate your visits. It is our pleasure to look after such a lovely lady.
I visited my close friend with my little dog. The staff are extremely attentive and go above and beyond. No job is too small; the care is outstanding. The home itself is clean and modern. My very close friend is a nursing resident who can only say amazing things about the management, nurses and all staff. We can't thank you enough
Thank you for taking the time to write this review. The staff always try to provide the best care they can for the residents in their care, and the comments about the home being clean and your friend saying good things about the staff are what we strive to achieve.
My two elderly friends knew Westhaven as they had a relative living there, and were impressed by the home whenever they visited her. In time when they became more infirm they were happy to move in themselves. As a friend I saw how well looked after they were and how pleased to be in such a kind, happy and well run place they were.There is a lovely, interested, hardworking group of cares who could not do more for the residents than they do.
Thank you for your kind review. It is nice for the staff to know that the personalised care they give is recognised by the families and friends.
It was our pleasure to look after them and they will be remembered fondly by us all. Thank you once again.
I felt very relieved and grateful towards all the staff at Westhaven because I felt that I was leaving my sister in good, kind, hands during the final weeks of her life. They could not have been more caring and attentive towards her and they also allowed me to keep in touch with both my sister and themselves knowing I lived a long way away and could not visit very often.
Thank you for taking the time to write this review. It was definitely our privilege to look after such a lovely, gentle lady as your sister. She was only with us a short time, but made a lasting impression on all who knew her. May she rest in peace.
My auntie sadly passed away in the home last week and was cared for wonderfully by all the staff at Westhaven. I heartedly recommend Westhaven for anyone or their loved ones. We, as a family were touched by their kind, thoughtful and professional manner.
Thank you so much for taking the time to write this review. We were honored to look after your Aunt. It means such a lot to know you very pleased with the care your Aunt received and that you trusted us with her care.
Not being familiar with the care system until my mother was really incapacitated and required nursing care from hospital I was upset anxious and didn't know what to expect. However my thoughts were put at ease here at West Haven. Not only did she receive excellent care and dignity, but they became my family in there I cannot express my gratitude enough. They looked after me.
Thank you for taking the time to write this review. It was our honor to take care of your mum she was a really special person. Both of you will always be part of Westhaven's family.
Mum fell and broke her arm and we initially thought she could cope at home. Sadly that was not possible and we contacted Westhaven to see if mum could come to them for respite. The response from the Manager and the team was proactive and caring, and she went the next day and has been with them for 9 weeks. The care and support have been excellent, especially as I live many miles away and know mum was safe and well looked after gave me great peace of mind. The facilities are very good apart from the WIFI, and the rooms got very warm during the recent glorious weather! The range of activities provided was wide and mum thoroughly enjoyed them. Mum has improved and has now gone home but Westhaven is the place she would like to return to if she needed extra support in the future.
Thank you so much for your kind review we are always glad when someone can return home having had a positive experience helping to regain their independence. In will pass it o to the team that looked after your lovely mum and we are always here should you need us.
Treated with friendliness and respect by all staff. My husband found most staff to be caring and friendly. However, a few members did not appear to show as much patience and kind demeanour as others. On the whole, they treated him with warmth and friendliness as they did myself. He was given a choice of meals and enjoyed them.
I was sorry to hear that you did not feel all staff were friendly and caring and I would have appreciated if you had expressed this to me at the time so I could address this with staff at the time. As always it was a pleasure to look after your husband and if he comes again for respite care please let me know immediately so any issues can be dealt with.
The care, love and support shown to both our mum and family was exceptional. We can not thank you all enough.
Thank you so much for taking the time to complete this review we are just so pleased that you were able to spend time with your lovely Mum, Please accept our condolences once again.
My sister moved from another setting to Westhaven in March 2024. I wish she had moved sooner. Although her needs were complex, they always listened to our suggestions and all staff (managers, nurses, care staff, hostess team and admin and maintenance staff) did their very best to befriend my sister and help her settle and be comfortable. Their care, clinical acumen and compassion were always present, timely and never withheld. My lovely sister was safe in their care. Thank you all.
Thank you so much for taking the time to write this kind review. Your sister will always be remembered by our staff she was such a character and loved by all who met her and is missed by us all.
Visited Westhaven for a birthday celebration and was struck by how clean the home was, with a nice friendly atmosphere. It was also very inclusive, with residents being well looked after.
Thank you for your kind review. It is always nice when one of our residents have a birthday celebration.
Well done Westhaven.
Thank you for taking the time to complete this review. The staff do appreciate feedback as this helps us to improve the service we provide.
The management are excellent! They have done everything in their power to make my husband and I welcome at this very uncertain, unsettling and sad time. They've gone above and beyond to meet all of my husband's needs and have also been a big comfort to me when I needed them.
Thank you for your heartfelt review. We're so pleased to hear that our team has been able to support both you and your husband during this difficult time. Providing compassionate care and comfort is at the heart of what we do.
Great facility, great staff, very caring approach. The team always goes the extra mile and looks after my Dad and considers the full family and others and how they can interact. He is treated with respect and dignity.
Thank you for your kind words. We're so glad to hear that your dad feels well cared for at Westhaven. Our team is dedicated to supporting both residents and their families, and your feedback means a lot to us.
On arrival staff are always polite and helpful. My aunts room is always clean and she always state that she feels safe. When needing medical attention it is always priority given. My aunt enjoys the activities in the lounge. If she is well enough. All in all a very efficiently run care home, with professional staff and a high standard of care.
Thank you for your kind words. Our team is dedicated to maintaining high standards of care, and your appreciation means a lot. Kind regards.
My experience being at Westhaven Nursing Home for my mum is very good, very homely and caring staff are excellent, all the management go up and beyond to help and I would recommend this nursing home to anyone.
Thank you for taking the time to complete this review. I am so pleased that your mum decided to return to us following her short time at another care home.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westhaven Nursing & Residential Home.
There are no upcoming events for Westhaven Nursing & Residential Home.
Awards / Recognitions (3)
- 22 Mar 2024Recipient: Westhaven Nursing & Residential Home
- 11 Nov 2023Recipient: Westhaven Nursing & Residential Home
- 01 Feb 2018Recipient: Westhaven Nursing & Residential Home
Accreditations
There are no accreditations posted yet for Westhaven Nursing & Residential Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Westhaven Nursing & Residential Home
What types of Care is Westhaven Nursing & Residential Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westhaven Nursing & Residential Home have?
There are 52 Single Rooms.
What are the Facilities & Services at Westhaven Nursing & Residential Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Westhaven Nursing & Residential Home to the centre of Wirral?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westhaven Nursing & Residential Home to verify any information. View our terms and conditions. Westhaven Nursing & Residential Home has an Enhanced Service -more info.