Review from Helen H (Daughter of Resident) published on 27 November 2020
Submitted via Website • Report

Overall Experience

I would recommend Woodheath to everyone. My mum has been there for over a year. The atmosphere has been warm, friendly and very caring. All the staff are fantastic. I always got a warm welcome when I was able to visit, and more recently when I phoned. My mum is very happy there. The activities are fantastic.

That has been a lot of comfort to me recently living far away and during the covid period when no visits. A big thank you to all.

Reply from Ellie Hill, Director at Woodheath Nursing & Residential Home

Dear Helen, thank you so much for your lovely comments. We are so happy that you take comfort in knowing that mum is in very safe hands. We are very proud of all of our staff and all of the hard work that they have done this year and before. Take care, Ellie.

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Review from Susan R (Niece of Resident) published on 27 November 2020
Submitted via Website • Report

Overall Experience

When my aunt entered the Woodheath care home, she had been very close to death. They have looked after her well, and now she looks healthy and happy. Thanks to all concerned, they have done a fantastic job during a very difficult year.

Reply from Ellie Hill, Director at Woodheath Nursing & Residential Home

Dear Susan, thank you so much for your lovely review. Your words are hugely appreciated and mean a lot to all of our staff. Take care, Ellie.

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Review from Paul K (Son of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience

My mother moved into Apple House in Woodheath in Feb 2018 with moderate to severe dementia. She was initially a resident of Apple House and, in the last month of her life (Jan 2020), of the nursing unit, Cherry House. Throughout this time my mother was treated with the utmost professionalism, dignity

and efficiency. The units were clean, cheerful and the residents were provided with a safe and stimulating environment. But, above and beyond the professionalism of the staff, there was an overwhelming sense of care, affection and even love for their charges. When my mother was coming to the end of her life staff from Apple House came across to see her in Cherry House and those who were not on duty came to her funeral, the second some had attended that week. This is not just a job to these very special people. My sister and I were so happy that we chose Woodheath to care for our mother in her final years, and we will be forever grateful to the wonderful staff at this very fine care home.

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Review from B H (Nephew of Resident) published on 5 December 2019
Submitted via Postal Card • Report

Overall Experience

My Aunt has been resident at Apples House for 2 years now. She has dementia and has been well cared for and loved by the wonderful staff. She is always clean, well-fed and has her hair done weekly. There is always daily entertainment. I am made welcome on my weekly visits and always kept up to date

with her health and well being. The staff do a very good job under very trying circumstances.

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Review from Susan C (Niece of Resident) published on 3 December 2019
Submitted via Website • Report

Overall Experience

All I can say is that Apple House at Woodheath has saved my sanity. My lovely auntie has just turned 94 years with dementia. Before she went to Apple House I was trying to battle ill health myself and look after her. Now, I cannot praise the staff (now my friends) enough.
They are the most caring,

friendly, sensitive girls I have ever met. They treat their residents with the same sort of love that most people would give to their mums and dads. There is love, laughter and at times tears.
They are angels and I've booked my room.

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Review from Frances W (Daughter-in-law of Resident) published on 25 October 2019
Submitted via Website • Report

Overall Experience

Very impressed with the care my mother-in-law has received and how well staff have supported my father-in-law. No matter what time of the day or night I have visited all staff have been friendly, caring and responsive to our needs and have ensured she is comfortable and pain-free.
I cannot praise the

staff and home highly enough.

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Review from C C (Daughter of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience

Amazing. My Mum is 92 and lived at home with Dad, 94, until January this year. A wheelchair user, registered blind, deaf and multiple health problems. Since January, periods in hospital and temporary care homes. Then we found Woodheath. The family cannot fault the care and friendliness of the staff.

Nothing is too much trouble. My Mum needs hoisting and even that is not a problem. Thank goodness for Woodheath. Gold stars all around.

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Review from T W (Husband of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience

I was looking after my wife and realised that at 90 years of age, I could not cope. A friend told me about Woodheath and I went to see for myself. I was very impressed by the happiness of the staff and the hygiene was remarkable. My wife became a resident and could not have had better attention. Sadly

she passed away after a short stay. The concern and sympathy shown to me and my family were outstanding. Thanks to all, God bless.

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Review from F H (Friend of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience

Our friend was happy, contented and extremely well cared for. The staff were attentive, friendly and caring. The nurses were professional and knowledgeable. Laundry services were excellent. The staff supported family and friends very well. We would have no hesitation in recommending Woodheath Nursing

& Residential Home to anyone who needed their services.

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Review from Alison H (Daughter of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience

My mother is In Apple House and she is cared for by the amazing staff who work there. They are so caring. Nothing is too much trouble to them. My mother is very happy and I must say "well fed". Can't thank them enough.

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Review from J E (Husband of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience

Very happy with the care provided. Have already recommended this home to others.

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Review from Ann P (Daughter of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience

My mum has been at Woodheath Nursing and Residential Home since October 2018 and is like a new person, she is so happy and well looked after. She really enjoys the daily chair exercises that take place. Enjoys her food and adores all the staff with whom she has a laugh daily. The staff are so friendly

and welcoming to visitors and Woodheath has a very warm, homely atmosphere.

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Review from Gill H (Daughter of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience

My Mum was resident at Woodheath for over two and a half years. She was treated with care and dignity and with love, as were we relatives. I cannot praise highly enough the love and warmth shown to both mum and to ourselves. All the staff are very special people and we were constantly amazed at their

patience and care and importantly the hugs!!

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Review from Kevin P (Nephew of Resident) published on 15 February 2019
Submitted via Website • Report

Overall Experience

My aunty is a happy resident of Woodheath and reached the grand age of 97 last week.
As I am in India until the end of March this year, I decided to contact Woodheath for me to make a phone call to my Aunt to mark the occasion of her birthday. A director returned my email request with total due diligence

for me to make my call at a specific time and this was duly arranged and conducted to perfection - so A BIG THANK YOU.

We have been to the home on several occasions since my aunt moved in and all I can say is she is very happy there - which says it all in my books.

Well done Woodheath and staff for your deserved consistent high score reviews.

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Review from Neil T (Son of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience

A very high standard of care is provided. The staff were all excellent (attentive and genuinely caring).

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Review from C G (Grandson of Resident) published on 26 December 2018
Submitted via Postal Card • Report

Overall Experience

My grandmother has only been in Apple House a short time. The staff are warm friendly and welcoming, the care they offer is excellent, it has made a world of difference to my gran, she is happier, gaining weight and settled. As a family, we are always made welcome and nothing it too much trouble. We

have been given so much advice and support, both before and after my gran joined them which made it so much easier for us and her.

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Review from I P (Daughter-in-law of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience

The staff at Woodheath cared for my mother-in-law for the last two and a half years whilst she was in the final stages of a complex and rare brain disease. The staff were fantastic throughout with a particular appreciation for their outstanding support and care in the end of life process. The current

management are excellent and has retained a fantastic set of staff who deserve praise and recognition for the incredibly difficult job they do.

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Review from Gillian P (Daughter-in-law of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience

My mother in law has improved dramatically since she moved to Woodheath in February 2018. We are confident that she is well cared for and her diabetic needs are well managed. The staff are always friendly and show the residents kindness and respect. Visitors are welcomed and feel part of the Woodheath

family. My husband and I are delighted that she is so well cared for.

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Review from Pamela M (Sister of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience

As a family, we could not have wished for better care. All the staff go above and beyond to ensure the comfort and dignity of my brother, nothing is too much trouble. The food is of an excellent standard, all the carers have been able to identify his needs (such as hot food and drinks), he is treated

with respect, kindness and have given the family peace of mind for the time we have with him. Many thanks to you all.

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Review from Julie H (Daughter of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience

Someone recommended Woodheath.
This is a wonderful, lovely old house. Place you can certainly call home, very welcoming, clean and happy environment and very well run and all the staff are very hardworking and friendly.

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Woodheath Nursing & Residential Home

Care Provided

Primary Care Categories

Length of Stay

Care Types Provided

Dementia Care Types

Other Care Provided

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Funding Types Accepted

Support you may be entitled to

Good to Know

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