Woodheath Nursing & Residential Home

My mother is happier than she has been for a long time and this is since she moved into this facility. We as a family have found the staff to be excellent. They are caring and helpful all of the time despite the pressure that the nature of their job brings to bear on them on a daily basis.

We, as a family, can't thank the staff enough for the love, care and dedication. We would highly recommend Apple House (Woodheath) to anyone looking for a lovely home for any member of their family looking for care.

Her clothing and bedding is always immaculate, she has her hair done weekly and personal hygiene is at a high level.

Families and friends of residents are always welcomed with a smile and updated if requested. All in all a home from home with safety, care, comfort and happiness paramount.

My mother was in Woodheath for 2 months until her death in Nov 2017. It was not an easy time for her or her family but we were impressed by the family atmosphere, friendliness of the staff and their kindness to her and all the family in her last weeks. The end of life care was personal and impressive and analgesia when required was given promptly and efficiently. The building is not an easy one to live or work in but it was always warm and clean, the food home cooked on the premises and looked very good. Woodheath cherished us all at a vulnerable time.

She is 96 years old and is happier than she has been for 20 years.

My mother was transferred into Woodheath Nursing Home in May following an extended stay in hospital, when it was decided she was unable to stay at home any longer.

Her initial reaction was okay but as with anyone, it is hard to give up independence and admit that you can no longer cope at home.

On my first visit to Woodheath, I found the staff to be very welcoming and helpful and nothing seemed to be too much trouble. Mum is settling in nicely and each time I visit she seems more settled than ever. She is responding much better and I can see an improvement in her anxiety. I have no doubt this is due to the continuing care she is receiving from all the staff at Woodheath.

Living so far away and not being able to see mum on a daily basis, I feel happy and confident that she is being well looked after.

Thank you to everyone at Woodheath.

From the moment my mother entered the home, she has been happier than she had for many years whilst living at home. The staff will do anything for her and are lovely, warm, caring people. I could not have asked for anything better and am relieved that she is in safe hands.

I am very happy with the nursing home care my husband is getting.

Staff are caring, professional and very approachable. On a personal level I have found them supportive and would describe them as an extended family with regard to me and the care of my mother. I can be myself both when enjoying a visit, having a laugh or when times are difficult which can be upsetting - a hug has been just what I need.

I would like to express our sincere thanks to the staff for their patience, help and professionalism in care for our mum.

I am very pleased with the way my mother is looked after. I did not want my mum to go in a home. I am pleased to say I did the right thing, I am made up as facilities and staff are excellent at taking care of my mum.

Her comfort, welfare and dignity were always respected and I know she was always happy and well looked after.

Mum was admitted for emergency short term care at Woodheath and I am really impressed with the care and support we have received from Apple House at this stressful time. The deputy manager of Apple House has been particularly wonderful. Woodheath has provided mum with a safe place with regular meals, company and social activities and the family with peace of mind.

Mum's room is clean, comfortable and has private en-suite shower facility and overlooking the garden.

I am really pleased with mum's care during the past 2 weeks and I am happy to write this review.

Thank you.

I find the staff very friendly, helpful and caring. Lovely to talk too and wonderful with the residents, hard working and kind. I love my weekly visit and always welcomed.

My mum has been in Apple House at Woodheath for 10 months. She is settling in well. The staff are very friendly, caring and thoughtful to both my mum and the family.

Apple House has a pleasant, friendly atmosphere and a new activities coordinator has just started.

Staff and amenities excellent, no problems.

We have been to numerous care home and this is the best.

The impression of Woodheath from the very first time I visited was the cleanliness on entering, the friendliness of the staff and how comfortable the rooms are. Since my husband has been a resident he has improved physically and his hygiene is second to none thanks to the care and attention of the staff couldn't ask for a better place for my husband.

My mum is a resident in Apple House, where the staff are great. They work very hard & treat all residents with care, respect and dignity.

Overall, the care and facilities at Apple House are very good, however, one issue I have is the lack of activities, although I'm informed that an Activities Coordinator will be appointed very soon