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Clayton Manor Care Home - Avery Healthcare

Rood Hill, Congleton, Cheshire CW12 1YZ
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Clayton Manor Care Home - Avery Healthcare, Congleton
Clayton Manor Care Home - Avery Healthcare, Congleton
Clayton Manor Care Home - Avery Healthcare, Congleton

One of the longest-serving nursing homes in the Avery Healthcare portfolio, long-spanning and dedicated services defines the ethos of Clayton Manor Care Home in Congleton. Delivering exceptional care for the past two decades, the dedicated staff at this Cheshire care home bring extensive knowledge and experience, unmatched compassion and commitment.

Congleton's Clayton Manor Care Home provides residential care, dementia care, short-term respite, and nursing care. The emphasis is on the well-being...  

Care Provided by Clayton Manor Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200N/A
Residential Dementia CareFrom £1,300N/A
Nursing CareFrom £1,400N/A

FNC for nursing clients is collected by the home in addition to the £1300 fee.

Contact Clayton Manor Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sandra Ludlow (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (75)

Clayton Manor Care Home - Avery Healthcare Reviews (97)

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9.8

Clayton Manor Care Home - Avery Healthcare has a Review Score of 9.8 (9.838) out of 10, based on 41 reviews in the last 2 years. Over all time Clayton Manor Care Home - Avery Healthcare has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from Jude G (Sister of Resident) published on 28 November 2024 Submitted via Postal Card
Overall Experience

My sister moved into Clayton Manor from another care home - since she has moved, there has been a marked improvement in her health. She is always clean and tidy and is receiving excellent care from all of the staff, who are always welcoming. Today I went on the canal trip with my sister which was organised by a staff member - it was brilliant. My sister really enjoyed the day and so did I. I never thought I would be able to go on a trip with her again. My brother went on the rikshaw ride with her. This place and staff are amazing.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to leave us this amazing review. We are so delighted that you are happy with the care and social activities at Clayton Manor and we will continue to do our very best for everyone living and working here. Thank you again.

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Review from M M (Sister of Resident) published on 4 April 2024 Submitted via Postal Card
Overall Experience

Staff are kind, caring and cheerful. Very impressed.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this report. we really appreciate your feedback and are working hard to improve in all areas of our care and environment. Thank you again.

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Review from J T (Daughter of Resident) published on 21 December 2023 Submitted via Postal Card
Overall Experience

It's like a five-star hotel. Nothing is too much trouble. Very good care workers and the food looks excellent with a very good choice of menu. Very good in-house doctor. I just found that the room that my dad was in was a little dark. The window was quite small for the size of the room with a huge holly bush outside the window.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to complete this lovely review of Clayton Manor. We really appreciate it so much. Thank you again and best wishes for a peaceful Christmas and a happy and healthy New Year.

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Review from P H (Son of Resident) published on 13 November 2023 Submitted via Website
Overall Experience

Immediately upon Mum's residency here in late August 2022 and until her recent death, all members of staff were nothing but kind, compassionate, loving, caring, friendly and supportive of her and us. Nothing was too much trouble for anyone. All of her care needs were instantly and constantly met; she was encouraged daily to get out of bed and was assisted with care, compassion and understanding, with all of her personal needs and dressing as well as eating and drinking. Time was taken to get to know her and her family as well as her likes and dislikes, which were fully catered for. Everyone knew her name and background and centred discussions with her around these topics so as to engage her and encourage her. Instantly her mood and general awareness were so much better. She so enjoyed participating in daily activities, especially music, singing and dancing - she got some of her old sparkle back. We appreciate all of the love, care and support she received until and beyond her death from everyone here.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give Clayton Manor such a lovely review. We were so honoured to care for your mum and she is very missed by all the staff and residents who she lived with. She was a shining star and we had such great fun together. Again, I appreciate your time and thank you.

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Review from Julie G (Niece of Resident) published on 6 October 2023 Submitted via Postal Card
Overall Experience

Staff welcoming and polite. Room lovely and clean. My aunt is very happy here.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this amazing full star review. We appreciate you taking the time to complete it and we are delighted that you are happy with the care your aunt is receiving.

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Review from Rebecca E (Granddaughter of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience

Since my nana has been at Clayton Manor her spirt and health has been at the highest since her accident. This can only be down to the care she receives. The team are kind, attentive and professional.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Hi, thank you so much for taking the trouble to review us. I am delighted that you are happy and that you nana is having a great time! We so appreciate your review, so thank you again.

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Review from Russell E (Son of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience

Very happy with the level of service and care provided.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your wonderful review of our service. We are delighted to hear that you are happy and we will continue to ensure that your mum receives the best we can offer.

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Review from D W (Daughter of Resident) published on 6 September 2023 Submitted via Postal Card
Overall Experience

My mum has been here a few months now and seems to have settled well. She enjoys the food and the staff offer help and assistance when needed.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review our home. I am delighted to hear that your mum is settled and happy with us, and we are honoured to care for her. Thank you again.

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Review from David A (Friend of Resident) published on 4 September 2023 Submitted via Postal Card
Overall Experience

My family and I have appreciated the kindness extended to our friend and we have observed that all the staff have a relaxed but positive attitude to their work and all the residents. There seems to be a happy atmosphere, which emanates from the top and which hopefully enables the residents to thrive.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for your lovely review. We are delighted that you are happy with the care and the atmosphere in the home, and we are so grateful that you have taken the time to review us. It means such a lot to our whole home. Thank you again.

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Review from Anthony H (Husband of Resident) published on 29 August 2023 Submitted via Postal Card
Overall Experience

My wife has now been resident in Clayton Manor for almost 2 years. At first it was difficult for me to come to terms with the care home. Over time this has got easier and now I feel quite comfortable visiting almost every day. I now interact with staff and residents so easily and quite enjoy the daily visits.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your lovely review. We are delighted to be caring for your wife and are happy that you feel comfortable in your "home from home". We love to see families together enjoying our facilities and care. Thank you again.

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Review from Jennifer C (Daughter of Resident) published on 7 August 2023 Submitted via Postal Card
Overall Experience

Since Mum has been at Clayton Manor Care Home - Avery Healthcare there have been some distressing times with her mental health but the staff have always treated her with compassion and respect at all times. There have been times when she is non-cooperative and must have tried the patience of the staff but as previously stated the care is exemplary.

Reply from sally latham, home manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your lovely review of Clayton Manor Care Home in Congleton. We are proud of our service and it is an honour to care for your mum.

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Review from Kath B (Daughter of Resident) published on 7 August 2023 Submitted via Postal Card
Overall Experience

Mum has been really well looked after and has made friends. Staff show care, respect and consideration. She is happy and settled. Activities are well structured and Mum loves the outings. Thank you for the care you give to Mum.

Reply from sally latham, home manager at Clayton Manor Care Home - Avery Healthcare

Hi, thank you so much for your review. We appreciate all feedback and are proud of our service and values here at Clayton Manor.

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Review from Paul B (Son of Resident) published on 7 August 2023 Submitted via Postal Card
Overall Experience

Fantastic home, lovely place, great people.

Reply from sally latham, home manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your lovely review. We appreciate your feedback.

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Review from Sandra W (Daughter of Resident) published on 7 August 2023 Submitted via Postal Card
Overall Experience

A lovely home, friendly and always welcoming. A calm environment when you visit. Mum is very happy here, the staff are very caring and attentive. Very good activity programme arranged throughout the week, always something to do.

Reply from sally latham, home manager at Clayton Manor Care Home - Avery Healthcare
Thank you so much for taking the time to review us.

We appreciate your feedback, and as always we continually try to improve our service of which we are very proud.

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Review from B K (Wife of Resident) published on 19 December 2022 Submitted via Website
Overall Experience

My husband has been in Clayton Manor since the end of October 2022. He has settled in very well and seems very happy. The staff are very professional and intensive. It is a lovely environment with lots of activities for the residents to engage in. I'm so happy that my husband is getting looked after so well.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton and for your amazing 5-star rating. We are delighted to hear that your husband has soon settled into his new surroundings, giving you and your family the peace of mind you deserve. It is also lovely to hear that the choice...  

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Review from Colin J (Respite Resident) published on 7 December 2022 Submitted via Website
Overall Experience
My wife had a two-week respite stay here from the 7th to the 21st of September, this is the third care home I have tried since I began to use my respite allowance 6 years ago. My previous experience of this type of service has been not without its difficulties, my main complaint has been how dirty and unkempt she has been upon collecting her to bring her home, I have never been able to understand how this can possibly be acceptable. This respite stay was excellent, she was not put with people who were mentally much worse than she is so her mental health was just as I had left her. She was clean and tidy, I did not have to shower her as soon as we got home as I had always had to do, all her clothes were laundered and ironed, all her belongings came home with her intact, which was an absolute first.

I could not recommend this home highly enough and the lovely staff and the manager who was so very helpful to me as I still find the initial parting very upsetting.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton. We would like to thank you for the heartfelt feedback on the care your wife received on her respite stay with us by our dedicated staff team, giving you and your family the peace of mind you deserve. It is also nice to...  

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Review from T H (Grandson of Resident) published on 8 November 2022 Submitted via Postal Card
Overall Experience
The care received by my grandmother has been second to none. Attentive staff, so personable and friendly, made her feel at home instantly.

As a power of attorney, the feedback and two-way discussions have been excellent. I know the most precious lady in my life is in safe hands.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is a pleasure to look...  

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Review from M E (Friend of Resident) published on 4 November 2022 Submitted via Postal Card
Overall Experience

All good here. No complaints from the lady we are here to visit.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton. We would like to thank you for your kind words, your feedback is truly invaluable to us and our staff team. Best wishes, Rachel.

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Review from S B (Son of Resident) published on 4 November 2022 Submitted via Postal Card
Overall Experience

Very good nursing home. My mother has been looked after very well. All the staff are friendly and polite.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is a pleasure to look after your mother in the loving care community that we create. Best wishes, Rachel.

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Review from K M (Granddaughter of Resident) published on 3 November 2022 Submitted via Postal Card
Overall Experience

The care home is very light and bright. Nan's room is lovely with sliding doors. Staff are friendly and welcoming. Great that we can make ourselves a drink in the waiting area. Lots of activities to do each day with lots of variety.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton. We are pleased to hear how satisfied you are with our home and that the activities provided by our talented well-being team are so well received. It is a true pleasure to care for your nan in the loving care community that we create. Best wishes, Rachel.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

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