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Clayton Manor Care Home - Avery Healthcare

Rood Hill, Congleton, Cheshire CW12 1YZ
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Clayton Manor Care Home - Avery Healthcare, Congleton
Clayton Manor Care Home - Avery Healthcare, Congleton
Clayton Manor Care Home - Avery Healthcare, Congleton

One of the longest-serving nursing homes in the Avery Healthcare portfolio, long-spanning and dedicated services defines the ethos of Clayton Manor Care Home in Congleton. Delivering exceptional care for the past two decades, the dedicated staff at this Cheshire care home bring extensive knowledge and experience, unmatched compassion and commitment.

Congleton's Clayton Manor Care Home provides residential care, dementia care, short-term respite, and nursing care. The emphasis is on the well-being...  

Care Provided by Clayton Manor Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200N/A
Residential Dementia CareFrom £1,300N/A
Nursing CareFrom £1,400N/A

FNC for nursing clients is collected by the home in addition to the £1300 fee.

Contact Clayton Manor Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sandra Ludlow (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (75)

Clayton Manor Care Home - Avery Healthcare Reviews (97)

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9.8

Clayton Manor Care Home - Avery Healthcare has a Review Score of 9.8 (9.838) out of 10, based on 41 reviews in the last 2 years. Over all time Clayton Manor Care Home - Avery Healthcare has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from P B (Son of Resident) published on 3 November 2022 Submitted via Postal Card
Overall Experience
I am very happy with the care provided for my mum by Clayton Manor Care Home. The care staff and nursing staff are very helpful and always attend/assist with any issues or concerns I have with Mum's care.

A very nice family atmosphere between the staff, residents and relatives.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton. We are delighted to hear how satisfied you are with the care provided by our dedicated staff team. It is a pleasure to have your mum living with us as part of our loving care community. Best wishes, Rachel.

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Review from Barbara R (Daughter of Resident) published on 22 September 2022 Submitted via Website
Overall Experience

No longer able to obtain domiciliary care to enable my father to stay in his own home, I was very anxious about the prospect of a nursing home. From the first contact with the manager at Clayton Manor Care Home, however, I began to relax. On the day of admission, he was warmly welcomed on the journey and on arrival by a whole team of smiling faces. Carers, nurses, office staff and support staff are all professional, friendly, caring, compassionate and responsive. It took Dad a while to settle into his new surroundings but he is content and beginning to participate in activities despite his limitations. I am confident that he is safe and well looked after. The team welcomes feedback. All questions and requests are dealt with promptly. There's a pleasant garden room for visitors, lovely gardens and a little cafe area. I can't ask for more.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton. We would like to thank you for your kind words regarding the care your father has received since being a member of our loving care community, giving you and your family peace of mind. It gives us great pleasure to hear...  

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Review from Stanley P (Husband of Resident) published on 15 July 2022 Submitted via Website
Overall Experience

Always made to feel very welcome and the care of my spouse could not be improved upon. I cannot comment on the food as my wife is no longer able to eat there but pre-Covid she did and the standard was excellent at that time.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton. It is a true pleasure to care for your wife and to have her as part of our loving care community. We are delighted to hear such fantastic feedback about our dedicated staff team. Best wishes, Rachel.

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Review from Judith O (Daughter of Resident) published on 9 June 2022 Submitted via Website
Overall Experience

Dad was taken into hospital just before Christmas. He was adamant that he did not want to go in a care home but we were left with no choice. He said to me last week “I really like being here”. It is such a relief knowing he is being well looked after. A big thank you to all the staff.

Reply from Ryan Farrelly, Marketing Assistant at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home in Congleton. It is an absolute pleasure to care for your father. He has settled in very well in our loving care community and we are delighted to hear that this has given you the peace of mind you and your family deserve. You are always welcome to visit and look forward to seeing you next time. Best Wishes, Ryan.

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Review from D A (Daughter of Resident) published on 18 June 2021 Submitted via Website
Overall Experience

The administration and staff have gone out of their way to make sure that my dad is safe, comfortable and happy since he moved onto the dementia floor and they are very responsive to his individual needs. They have also helped us by answering each of our questions and addressing each of our concerns since Dad moved in and this has helped us through our own difficult transition.

Reply from Ryan Farrelly, Marketing Assistant at Clayton Manor Care Home - Avery Healthcare

Thank you for reviewing Clayton Manor Care Home. It is a true pleasure to have your father as part of our loving care community here and we are delighted to hear how well he has settled in. Our highly trained staff team go above the standards daily to deliver an exceptional level of care and...  

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Review from Paula C (Daughter of Resident) published on 18 June 2021 Submitted via Website
Overall Experience
Lovely, warm, homely place.
His room is cosy for him
Staff are so nice and friendly.
Dad seems comfortable and looked after.

He enjoys the singing and music best, especially when a singer comes to sing to them all.

Reply from Ryan Farrelly, Marketing Assistant at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home. We are delighted to hear such positive feedback about our home and staff team. It is a true pleasure to have your father as part of our loving care community and it is great to hear that he has settled in well. Our residents are...  

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Review from J D (Son of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

Very efficient and friendly.

Reply from Ryan Farrelly, Marketing Assistant at Clayton Manor Care Home - Avery Healthcare

Thank you for reviewing Clayton Manor Care Home and for your five-star ratings.

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Review from Stephen B (Son of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

Efficient, caring staff.

Reply from Ryan Farrelly, Marketing Assistant at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home.

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Review from Val W (Sister of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

My sister is very happy and settled here, she says the staff are very friendly and look after her well.

Reply from Ryan Farrelly, Marketing Assistant at Clayton Manor Care Home - Avery Healthcare

Thank you for reviewing Clayton Manor and for your five-star ratings. We are delighted to hear how satisfied you are with our home and with the exceptional level of care your sister is receiving. We are so glad to hear that she has settled in well in our loving care community and it is a true pleasure to have her live here at Clayton Manor. Best wishes, Ryan.

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Review from W B (Son of Resident) published on 15 June 2021 Submitted via Postal Card
Overall Experience
Overall our family are happy with the care my dad receives.

There have been minor issues since he has been a resident in Clayton Manor, however, the issue was rectified once brought to the attention of staff. Certain staff show a great deal of love/compassion for him.

Reply from Ryan Farrelly, Marketing Assistant at Clayton Manor Care Home - Avery Healthcare

Thank you for reviewing Clayton Manor Care Home. It is a true pleasure to have your father as part of our loving care community and we are delighted to hear how satisfied you and your family are about the exceptional level of care he receives. Nothing is ever too much for our highly trained,...  

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Review from C G (Sister of Resident) published on 6 June 2021 Submitted via Postal Card
Overall Experience

I was extremely happy to see my brother as lockdown has been very hard. He was pleased to see me and it seemed to cheer him up. I think it makes all the difference to the patients as it must be hard for them. The staff were very kind, helpful and thoughtful. They are wonderful, especially the Covid support coordinator, general nurse and senior carer.

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond to ensure all our residents receive an exceptional level of care. We recognise how important it is for our residents and their loved ones to be...  

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Review from David B (Son of Resident) published on 6 June 2021 Submitted via Postal Card
Overall Experience
Excellent staff and facilities. Clean and tidy facilities. Covid rules strictly applied so no worries as to the disease getting in the home.
Staff warm and friendly, and they can't do enough for the residents.

Altogether outstanding!

Reply from Rachel Aran, Marketing Administrator at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to review Clayton Manor Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards in order to provide an excellent standard of care to all our residents. The safety of our residents, their loved ones and our staff has...  

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Review from C H (Daughter of Resident) published on 10 July 2020 Submitted via Postal Card
Overall Experience

A very dedicated team of experienced staff who love their jobs and treat the residents and relatives like family. They are kind and cooperative in their approach, working with residents, community mental health teams other health care professionals and family to do the very best they can for the resident. I'm so grateful for all they have done and continue to do for my mum.

Reply from Deborah Marshall, Home ManagerManager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to place such a wonderful review. I will share this with the team.

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Review from Stan P (Husband of Resident) published on 3 July 2020 Submitted via Website
Overall Experience

I have been a visitor to Clayton Manor for over three years and the one thing that has impressed more than any other is the devotion of all members of staff to their charges, particularly the ones suffering from dementia. You can see how they respond to this love that they are contented and settled and I am confident that my wife is in very good hands, which is a very big plus for me. I have eaten here on several occasions such as Birthdays and Christmas and the food has been excellent with staff pulling out all the stops to make the day memorable. Brilliant coffee and cake in reception. The maintenance of the home is first-rate and there is an absence of the offensive odours that I have experienced in the many other homes I have visited over the years. During the recent pandemic, it is appreciated that the staff workload must have been greatly increased by residents being confined to their rooms and yet my constant phone calls have been treated with the utmost kindness. Thank you.

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Review from J F (Niece of Resident) published on 30 June 2020 Submitted via Postal Card
Overall Experience

I have always found Clayton Manor to be a warm and friendly place. The staff are always pleasant and helpful as are the office staff who go the extra mile.

Reply from Angus Matthew, Senior Marketing Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to complete the review and give feedback. We continue to improve and raise our standards for the residents.

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Review from L B (Daughter of Resident) published on 20 January 2020 Submitted via Postal Card
Overall Experience

I could not praise the staff, management and the care my mother has received highly enough. In the 10 years she has been a resident here she has been treated as an extension of the carers' families. The staff (every last one of them) go above and beyond every single day. I would highly recommend Clayton Manor as a safe and very caring environment for a relative needing such care.

Reply from Debbie Marshall, Home Manager at Clayton Manor Care Home - Avery Healthcare

What a pleasure to receive such wonderful comments regarding the care provided by the team at Clayton Manor. I will ensure the staff receive the praise as it's well deserved.

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Review from D S (Mother of Resident) published on 12 December 2019 Submitted via Postal Card
Overall Experience

On the whole, care is very good, but they seem to have difficulty in retaining staff. A lot of good care staff have left or are leaving. Activities are good, although my daughter does not always join in. She does enjoy music and film afternoons, more outings would be nice once or twice a month - locally, ie. shops, park/cafe or theatre.

Reply from Deborah Marshall, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for your comments, please do not hesitate to speak to me directly regarding any concerns or suggestions.

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Review from P N (Son of Resident) published on 6 December 2019 Submitted via Postal Card
Overall Experience

Both my mother and brother are residents and are both looked after extremely well.

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Review from Debbie T (Daughter of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience
The staff are very caring and great with the residents.
The home has recently been redecorated and looks lovely but this has been confined to the main communal areas and offices.
The bedrooms are functional and that's fine but the ensuites are quite dated.

The day trips out or half days out seemed to have decreased in frequency.

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Review from S T (Daughter of Resident) published on 30 May 2019 Submitted via Postal Card
Overall Experience
My mum arrived at Clayton Manor on Friday 29th March 2019 after suffering a severe stroke at home.
She received treatment at the hospital for 11 weeks before arriving here.
My mum was treated with such care and dignity from the moment she arrived, the team went above and beyond to make her comfortable in her last weeks.

The care and support shown to me personally were exceptional, I can't praise them enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

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