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- Clayton Manor Care Home - Avery Healthcare







One of the longest-serving nursing homes in the Avery Healthcare portfolio, long-spanning and dedicated services defines the ethos of Clayton Manor Care Home in Congleton. Delivering exceptional care for the past two decades, the dedicated staff at this Cheshire care home bring extensive knowledge and experience, unmatched compassion and commitment.
Congleton's Clayton Manor Care Home provides residential care, dementia care, short-term respite, and nursing care. The emphasis is on the well-being...
Care Provided by Clayton Manor Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
FNC for nursing clients is collected by the home in addition to the £1300 fee.
The price(s) shown are provided by the care home. Contact Clayton Manor Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Clayton Manor Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Sandra Ludlow (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (75)
Clayton Manor Care Home - Avery Healthcare Reviews (97)
Clayton Manor Care Home - Avery Healthcare has a Review Score of 9.8 (9.838) out of 10, based on 41 reviews in the last 2 years.
Over all time Clayton Manor Care Home - Avery Healthcare has 97 reviews.
A very nice family atmosphere between the staff, residents and relatives.
Thank you for taking the time to review Clayton Manor Care Home in Congleton. We are delighted to hear how satisfied you are with the care provided by our dedicated staff team. It is a pleasure to have your mum living with us as part of our loving care community. Best wishes, Rachel.
No longer able to obtain domiciliary care to enable my father to stay in his own home, I was very anxious about the prospect of a nursing home. From the first contact with the manager at Clayton Manor Care Home, however, I began to relax. On the day of admission, he was warmly welcomed on the journey and on arrival by a whole team of smiling faces. Carers, nurses, office staff and support staff are all professional, friendly, caring, compassionate and responsive. It took Dad a while to settle into his new surroundings but he is content and beginning to participate in activities despite his limitations. I am confident that he is safe and well looked after. The team welcomes feedback. All questions and requests are dealt with promptly. There's a pleasant garden room for visitors, lovely gardens and a little cafe area. I can't ask for more.
Thank you for taking the time to review Clayton Manor Care Home in Congleton. We would like to thank you for your kind words regarding the care your father has received since being a member of our loving care community, giving you and your family peace of mind. It gives us great pleasure to hear...
Always made to feel very welcome and the care of my spouse could not be improved upon. I cannot comment on the food as my wife is no longer able to eat there but pre-Covid she did and the standard was excellent at that time.
Thank you for taking the time to review Clayton Manor Care Home in Congleton. It is a true pleasure to care for your wife and to have her as part of our loving care community. We are delighted to hear such fantastic feedback about our dedicated staff team. Best wishes, Rachel.
Dad was taken into hospital just before Christmas. He was adamant that he did not want to go in a care home but we were left with no choice. He said to me last week “I really like being here”. It is such a relief knowing he is being well looked after. A big thank you to all the staff.
Thank you for taking the time to review Clayton Manor Care Home in Congleton. It is an absolute pleasure to care for your father. He has settled in very well in our loving care community and we are delighted to hear that this has given you the peace of mind you and your family deserve. You are always welcome to visit and look forward to seeing you next time. Best Wishes, Ryan.
The administration and staff have gone out of their way to make sure that my dad is safe, comfortable and happy since he moved onto the dementia floor and they are very responsive to his individual needs. They have also helped us by answering each of our questions and addressing each of our concerns since Dad moved in and this has helped us through our own difficult transition.
Thank you for reviewing Clayton Manor Care Home. It is a true pleasure to have your father as part of our loving care community here and we are delighted to hear how well he has settled in. Our highly trained staff team go above the standards daily to deliver an exceptional level of care and...
His room is cosy for him
Staff are so nice and friendly.
Dad seems comfortable and looked after.
He enjoys the singing and music best, especially when a singer comes to sing to them all.
Thank you for taking the time to review Clayton Manor Care Home. We are delighted to hear such positive feedback about our home and staff team. It is a true pleasure to have your father as part of our loving care community and it is great to hear that he has settled in well. Our residents are...
Very efficient and friendly.
Thank you for reviewing Clayton Manor Care Home and for your five-star ratings.
Efficient, caring staff.
Thank you for taking the time to review Clayton Manor Care Home.
My sister is very happy and settled here, she says the staff are very friendly and look after her well.
Thank you for reviewing Clayton Manor and for your five-star ratings. We are delighted to hear how satisfied you are with our home and with the exceptional level of care your sister is receiving. We are so glad to hear that she has settled in well in our loving care community and it is a true pleasure to have her live here at Clayton Manor. Best wishes, Ryan.
There have been minor issues since he has been a resident in Clayton Manor, however, the issue was rectified once brought to the attention of staff. Certain staff show a great deal of love/compassion for him.
Thank you for reviewing Clayton Manor Care Home. It is a true pleasure to have your father as part of our loving care community and we are delighted to hear how satisfied you and your family are about the exceptional level of care he receives. Nothing is ever too much for our highly trained,...
I was extremely happy to see my brother as lockdown has been very hard. He was pleased to see me and it seemed to cheer him up. I think it makes all the difference to the patients as it must be hard for them. The staff were very kind, helpful and thoughtful. They are wonderful, especially the Covid support coordinator, general nurse and senior carer.
Thank you for taking the time to review Clayton Manor Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond to ensure all our residents receive an exceptional level of care. We recognise how important it is for our residents and their loved ones to be...
Staff warm and friendly, and they can't do enough for the residents.
Altogether outstanding!
Thank you for taking the time to review Clayton Manor Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards in order to provide an excellent standard of care to all our residents. The safety of our residents, their loved ones and our staff has...
A very dedicated team of experienced staff who love their jobs and treat the residents and relatives like family. They are kind and cooperative in their approach, working with residents, community mental health teams other health care professionals and family to do the very best they can for the resident. I'm so grateful for all they have done and continue to do for my mum.
Thank you so much for taking the time to place such a wonderful review. I will share this with the team.
I have been a visitor to Clayton Manor for over three years and the one thing that has impressed more than any other is the devotion of all members of staff to their charges, particularly the ones suffering from dementia. You can see how they respond to this love that they are contented and settled and I am confident that my wife is in very good hands, which is a very big plus for me. I have eaten here on several occasions such as Birthdays and Christmas and the food has been excellent with staff pulling out all the stops to make the day memorable. Brilliant coffee and cake in reception. The maintenance of the home is first-rate and there is an absence of the offensive odours that I have experienced in the many other homes I have visited over the years. During the recent pandemic, it is appreciated that the staff workload must have been greatly increased by residents being confined to their rooms and yet my constant phone calls have been treated with the utmost kindness. Thank you.
I have always found Clayton Manor to be a warm and friendly place. The staff are always pleasant and helpful as are the office staff who go the extra mile.
Thank you for taking the time to complete the review and give feedback. We continue to improve and raise our standards for the residents.
I could not praise the staff, management and the care my mother has received highly enough. In the 10 years she has been a resident here she has been treated as an extension of the carers' families. The staff (every last one of them) go above and beyond every single day. I would highly recommend Clayton Manor as a safe and very caring environment for a relative needing such care.
What a pleasure to receive such wonderful comments regarding the care provided by the team at Clayton Manor. I will ensure the staff receive the praise as it's well deserved.
On the whole, care is very good, but they seem to have difficulty in retaining staff. A lot of good care staff have left or are leaving. Activities are good, although my daughter does not always join in. She does enjoy music and film afternoons, more outings would be nice once or twice a month - locally, ie. shops, park/cafe or theatre.
Thank you for your comments, please do not hesitate to speak to me directly regarding any concerns or suggestions.
Both my mother and brother are residents and are both looked after extremely well.
The home has recently been redecorated and looks lovely but this has been confined to the main communal areas and offices.
The bedrooms are functional and that's fine but the ensuites are quite dated.
The day trips out or half days out seemed to have decreased in frequency.
She received treatment at the hospital for 11 weeks before arriving here.
My mum was treated with such care and dignity from the moment she arrived, the team went above and beyond to make her comfortable in her last weeks.
The care and support shown to me personally were exceptional, I can't praise them enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Clayton Manor Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Clayton Manor Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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