Clayton Manor Care Home - Avery Healthcare

Rood Hill, Congleton CW12 1YZ
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9.8 95 Reviews
  • Clayton Manor Care Home - Avery Healthcare, Congleton
One of the longest-serving nursing homes in the Avery Healthcare portfolio, long-spanning and dedicated services defines the ethos of Clayton Manor Care Home in Congleton. Delivering exceptional care for the past two decades, the dedicated staff at this Cheshire care home bring extensive knowledge and experience, unmatched compassion and commitment.

Congleton's Clayton Manor Care Home provides residential care, dementia care, short-term respite, and nursing care. The emphasis is on the well-being of every resident, focusing on meeting unique needs and preferences. Acknowledging that it is their home, the team strive to ensure that residents and their loved ones perceive it as such. Couples and companions receive a warm welcome to the home, where their well-being, comfort and happiness take precedence.

Nestled on the renowned Rood Hill, on the outskirts of town, Clayton Manor Care Home in Congleton enjoys a picturesque location in the heart of the serene Cheshire countryside, easily accessible from Macclesfield and Manchester.

All generously sized bedrooms are furnished to high standards, featuring walk-in showers and TVs, and the home provides lounges for social interactions and quiet spaces for residents seeking independent relaxation. The secluded garden, graced by mature trees, offers shaded areas for residents to enjoy during warm and sunny weather. The home also has amenities, including a hair salon, a complimentary café, a minibus, and more.
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Care Provided by Clayton Manor Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1300

FNC for nursing clients is collected by the home in addition to the £1300 fee.

These prices are only a guideline, please contact Clayton Manor Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Clayton Manor Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Clayton Manor Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Sally Latham (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (0)

Clayton Manor Care Home - Avery Healthcare Reviews (95)

9.8

Clayton Manor Care Home - Avery Healthcare has a Review Score of 9.8 (9.821) out of 10, based on 42 reviews in the last 2 years.
Over all time Clayton Manor Care Home - Avery Healthcare has 95 reviews.

Overall Experience
  • 80
  • 15
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Date Published
  • 95
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Reviewer Connection to Clayton Manor Care Home - Avery Healthcare
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Total of 95, showing 81-95
Review from Catherine H (Daughter of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I hated having to put my dad in a care home but I had no choice, it was the best place for him. The staff were lovely with him and incredibly patient. If any more of my family need this sort of care I wouldn't hesitate in using the same home again or in recommending it to a friend.
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Review from Michael S (Son of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very pleased with the care and nursing my Mother has received since she was moved to Clayton Manor.
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Review from Carol M (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum waited so long to use the commode/toilet, she wet herself and was embarrassed and ashamed. She pressed her buzzer but had to wait a long time for a nurse/carer to assist her to the toilet.
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Review from Vivienne A (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for nearly two years and is extremely happy. She looks very well cared for and is comfortable with all the staff. Her room always looks beautiful and there is always something going on to entertain her. I have no qualms about leaving her with everyone and the whole place is
a joy to visit.
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Review from N W (Son of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents are now both in Clayton Manor and care very well cared for. My mother has been in a few years now and the staff couldn't be nicer to her. She can have 'difficult' days (or moments) but the staff are extra patient and kind and she soon reverts to her normal self.
My father has been in the
dementia unit for just over a year, he has gone downhill very quickly but is treated with great understanding and tolerance.


The food is good with varied menus and level of cleanliness is outstanding, in all the bedrooms and public areas.


Visitors are welcomed and involved, all in all, a good place to be.

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Review from K M (Sister of Resident) published on 11 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in Clayton Manor care home now for 8 weeks and so far things are really good.
The care she is receiving is excellent.
When I visit there is always someone to keep me informed on my sister's welfare and having a doctor there twice a week I think is wonderful.
The one downside I
can foresee is the changing of staff, but no one can help it if people decide to leave, as my sister finds it hard to communicate and carers have left while she has been there, but everyone is understanding of her needs which are many.
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Review from Norman H (Son of Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff and cleanliness - excellent.
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Review from G W (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff - Warm, friendly and welcoming. Very dedicated and helpful and caring towards residents and visitors.


Facilities - New refurbishment is excellent, bright, modern and contemporary.


Activities - Staff work really hard to encourage and stimulate residents. Excellent group activities and varied

entertainment.
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Review from Kath B (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Clayton Manor is good with outstanding features. Our only concern as a family is that at times staffing levels are tight. However, we are pleased with the provision made for Mum with caring staff.
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Review from P D (Son of Resident) published on 16 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault Clayton Manor Care Home. My mum is very hard to please but the staff are always patient and helpful. The facilities are fantastic, especially since the recent refurbishments. The activities are varied and the staff encourage participation including occasional day trips out. The quality
of nursing care is excellent and mum's health has improved since she moved here. All the staff are friendly and cheerful management deal quickly and efficiently with any concerns.
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Review from A B (Wife of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was placed here two years ago. I am very happy with his care and the staff are very friendly, I have never had any concerns. My husband is very settled and the staff are always around to ask any questions. Lovely place and the refurbishment is lovely.
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Review from T L C (Son of Resident) published on 1 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was being refurbished when my father first arrived for nursing care. Despite all the obvious upheaval, the staff were always very caring and friendly to all residents. The admin staff then made every effort to make accommodation available for my mother who had dementia. Both parents are now
in Clayton Manor and although on separate floors, because of needs, the staff make every effort that they are together on a daily basis. This is the second home I have been to with my parents and I have to say the staff, services and activities are the best and always so accommodating. Absolutely no problems and all queries dealt with rapidly and positively. One definitely to recommend.
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Review from Eddy (Daughter-in-law of Resident) published on 25 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law was well and truly looked after here, she was a resident at the home for nearly 10 years. She first arrived here to live on the Memory Unit, she loved it and got on well with the staff. She spent 7 years on the unit, but with her health and age she began to decline
because the home
had nursing facilities we were lucky enough to not have to move her.
She sadly slipped away peacefully in December last year at the grand age of 99.
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Review from Gill G (Daughter of Resident) published on 18 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Three and a half years ago we chose Clayton Manor for mum based largely on the positive and caring attitude of the staff - and they're still providing great support and care.
The furnishings were a bit tired but the level of care was our main concern. However, over the last six months, there has been
a significant investment. It now has a first-rate environment to match the care - including a cafe bar for more relaxing family visits.
A big thank you to all the staff
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Review from Steve (Son of Resident) published on 24 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mam has been at Clayton Manor Care Home now for about six weeks and we've been very impressed with the quality (and quantity) of care. Each time we visit, there are always plenty of helpful, smiling staff on hand to help both the residents and their families.


We're really pleased with the way

the move has worked out.
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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for Clayton Manor Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.821 for Clayton Manor Care Home - Avery Healthcare is calculated as follows: ( (419 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 498 Ratings = 4.821
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clayton Manor Care Home - Avery Healthcare is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Sally

Sally Latham

Job Title: Registered Manager Joined: 2020

I am a qualified nurse with 21 years of experience in the NHS and 22 years of experience in the healthcare sector. I have a special interest in dementia care, and worked as a national dementia lead, before coming to manage Clayton Manor in 2020. Prior to this role, I managed an outstanding-rated home for 9 years. I love my job and work hard to ensure that people living and working here are happy, and safe and have the best we can possibly offer. I also ensure that relatives are informed of what is happening at all times. We operate in a truly inclusive way so everyone feels welcome and supported. I am very proud to say that I work at Clayton Manor. It is the most homely, caring and exceptional place I have worked in.

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