
There is an atmosphere of quiet, friendly, and helpful efficiency from all the staffL C(Respite Resident/Service User)

The environment is always clean and tidy, restaurant facilities are pleasant and welcoming.Angela T(Daughter of Resident/Service User)

Very happy with our experience at Hazelmere House Care Home welcoming staff and atmosphereSue H(Daughter of Resident/Service User)

There is an atmosphere of quiet, friendly, and helpful efficiency from all the staffL C(Respite Resident/Service User)

The environment is always clean and tidy, restaurant facilities are pleasant and welcoming.Angela T(Daughter of Resident/Service User)

Very happy with our experience at Hazelmere House Care Home welcoming staff and atmosphereSue H(Daughter of Resident/Service User)

Hazelmere House features spacious and comfortable accommodation providing a warm and safe environment, with views of gardens and nearby parkland, en-suite rooms and tasteful colour schemes.
All bedrooms come with a remote-controlled TV and a 24-hour call system and some have French doors leading out to the garden.
Hazelmere House offers many forms of care, nursing and rehabilitation to elderly residents. Residential, convalescence and respite needs are welcome, with carers also experienced...
Hazelmere House features spacious and comfortable accommodation providing a warm and safe environment, with views of gardens and nearby parkland, en-suite rooms and tasteful colour schemes.
All bedrooms come with a remote-controlled TV and a 24-hour call system and some have French doors leading out to the garden.
Hazelmere House offers many forms of care, nursing and rehabilitation to elderly residents. Residential, convalescence and respite needs are welcome, with carers also experienced in palliative care, as well as being able to tailor solutions to the needs of other medical conditions like Parkinson’s and Huntington's.
Special diets and tastes are taken on board when preparing the food menu, with snacks, afternoon tea and homemade cake further additions.
Interests and hobbies are encouraged, with art therapy sessions and a mobile library complementing some of the social occasions and events added to the calendar. Regular days out can be enjoyed such as trips to Tatton Park, garden centres, the theatre and the Blackpool Illuminations.
The staff at Hazelmere would love to show everyone around and see the results. Call the team for advice or to arrange a visit.
Care Provided by Hazelmere House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 60 Service Users
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Hazelmere House Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Hazelmere House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Sharon Helliwell-Short (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (60)
Hazelmere House Care Home Reviews (101)
Hazelmere House Care Home has a Review Score of 9.9 (9.860) out of 10, based on 31 reviews in the last 2 years.
Over all time Hazelmere House Care Home has 101 reviews.
I have only come in for a week, while my family are away and I was very worried, as it is the first time I have been anywhere without my family, but I have been very surprised how good this home is. I can't speak highly enough of the care and attention that I have had. All the staff are amazing,...
I have only come in for a week, while my family are away and I was very worried, as it is the first time I have been anywhere without my family, but I have been very surprised how good this home is. I can't speak highly enough of the care and attention that I have had. All the staff are amazing, nothing is too much trouble for them to do for you. The bedrooms are spacious, with ensuite. I am not good on direction, but one of the carers will come and take me from bedroom to downstairs in the lift. If you have to spend any time in a care home, you could not go to one better than here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 06 Mar 2025
Recently, Hazelmere House, hosted a glamorous ‘Ruby Red Carpet’ party to celebrate Bupa Care Homes’ Ruby Anniversary. 2025 marks an impressive 40 years since Bupa Care Homes opened its very...
- 05 Feb 2025
Yolanda Atherton recently celebrated her 100th birthday at Hazelmere House Bupa Care Home. To honour the special occasion staff at Hazelmere House in Wilmslow arranged a special day for Yolanda....
- 05 Feb 2025
Last week, popular fitness TikTok influencer, Bailey Greetham, visited Wilmslow-based Hazelmere House Bupa Care Home, to get residents moving. Residents welcomed Bailey into their home and were delighted by the...
There are no upcoming events for Hazelmere House Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Hazelmere House Care Home.
Meet the Team (4)

I have worked for Bupa for 5 years. I previously worked in the police force as a communications officer, followed by home care, where I then...
I have worked for Bupa for 5 years. I previously worked in the police force as a communications officer, followed by home care, where I then progressed into care homes and worked my way up to where I am today.
Caring for residents is my passion, and ensuring all their needs are met. I love engaging with families and the team to ensure Hazelmere House is a great place to live and work.
I am married with three grown-up children and a granddaughter who is five. I live in Knutsford, and in my spare time, I love spending time with my family, going on walks with our dog, having sunny holidays and socialising with friends!

I've worked at Bupa for 8 years and really enjoy my job and like the company I work for.
I get a lot of job satisfaction helping/supporting the...
I've worked at Bupa for 8 years and really enjoy my job and like the company I work for.
I get a lot of job satisfaction helping/supporting the residents, they are wonderful people who have a lot of interesting stories to tell.
Before working at Hazelmere I was a registered mental health nurse at Brookview care home.

I spent most of my career working as an IT specialist in the manufacturing industry and when I felt ready for a fresh challenge and a new start, I...
I spent most of my career working as an IT specialist in the manufacturing industry and when I felt ready for a fresh challenge and a new start, I just found myself naturally drawn to the care sector. I am very grateful that Bupa and Hazelmere House gave me the opportunity.My first role here was actually as the maintenance person back in 2011. I'd never even considered becoming the Resident Experience Manager, but when the opportunity came up I was encouraged to apply... and I guess the rest is history, because I've been in love with the role every since.
It's a really diverse and rewarding position. I tend to be involved in a lot of show-rounds and make sure the admissions process runs smoothly. I also support all the hotel services here in the home - they can be so important in making sure people feel comfortable and reassured.
It can sometimes be quite sensitive when people come for a visit so the very least we can give them is a warm welcome and complete honesty. Trusted advice doesn't cost a penny, but it can be invaluable - and from a personal perspective, I really do get a lot of satisfaction from feeling that I'm making a different and making people happier.

I was a registered nurse for 10 years in West Yorkshire, including roles in private nursing homes. I later worked for the youth criminal justice...
I was a registered nurse for 10 years in West Yorkshire, including roles in private nursing homes. I later worked for the youth criminal justice system. I love being back in a care setting; apart from the satisfaction of our team ensuring the home is clean & tidy, I love to talk to residents about their lives and achievements. We have a really friendly atmosphere here at Hazelmere House.
I live locally with my husband, daughter, dog and 2 cats. My two sons come and go as their careers allow. In my spare time, we enjoy listening to live music and going to the cinema & theatre. I keep fit kickboxing with my daughter & lots of dog walks!
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