Bucklow Manor Care Home

Chester Road, Bucklow Hill, Knutsford WA16 6RR
Review Us
9.9 63 Reviews
  • Bucklow Manor Care Home, Knutsford
Bucklow Manor provides care and accommodation, and Personal care for those whose primary care needs are age related, and within the specialist unit for those who have dementia. The home can cater for all physical infirmity or disability, whether for permanent or respite care and for either sex.
Show Bucklow Manor Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1200
  • Self-Funded Residential Dementia Care: £950 – £1400
  • RESPITE Self-Funded Residential Care: £950 – £1199
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1399

Services such as hairdresser, chiropody, toiletries, newspapers etc will incur an additional charge

These prices are only a guideline, please contact Bucklow Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Donna Booth (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 59+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Access for visits is available 24hrs a day, meal times restricted.

Parking

  • Private parking is available around the property.

Bucklow Manor Care Home Reviews (63)

9.9

Bucklow Manor Care Home has a Review Score of 9.9 (9.908) out of 10, based on 45 reviews in the last 2 years.
Over all time Bucklow Manor Care Home has 63 reviews.

Overall Experience
  • 57
  • 5
  • 0
  • 1
  • 0
Date Published
  • 63
  • 9
  • 19
  • 45
  • 18
Reviewer Connection to Bucklow Manor Care Home
  • 20
  • 12
  • 7
  • 6
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 63, showing 1-20
Review from D H (Respite Resident) assisted by family/friend published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and carers were excellent and nothing was too much trouble for them. The home was very clean and the variety of meals was excellent. I felt very safe in there care and they had plenty of activities during the day. Have stayed here several times and I always look forward to coming back.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your kind words, we all really appreciate it here at Bucklow. We are so pleased you enjoyed your stays with us, we look forward to welcoming you back!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K T (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident of Bucklow for 15 months after a stay in hospital. She had dementia and unfortunately had a number of falls. Initially she was not happy and wanted to go home (which sadly was not an option). The staff dealt with a difficult situation really well and Mum settled in after a week or
so. Bucklow is a very pleasant environment with the conservatories and the gardens to sit in. Mum's room was light and pleasant and had a nice view of the garden.
She enjoyed the activities and the staff really liked her. They put on a very nice party for her birthday and were always attentive and treated her very well. The staff were always in touch with me and very helpful with Mum's specific needs.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your lovely review, we really appreciate it here at Bucklow and send our love to your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn B (Sister of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to visit my sister with family we're greeted as family by management and 2 staff with a smile and chat were told how she is and any activities - hair done etc my sister is clean fed drinks her every need catered for from the looks she gives we can see shes happy and comfortable with them lovely
well kept garden to sit in. Thank you for looking after my sister.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your kind words and taking the time to leave us feedback, we shall pass this onto our fantastic team! Your sister is very loved by us all here and a large part of our Bucklow family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Thomas P (Brother of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our sister has been here for about 6 years and me and my sister's have come on a regular bases and have found all the staff and management very friendly and helpful you can tell the way our sister looks and reacts to them we feel that she is in the best place which makes us happy and know feel that
they are part of our family.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for leaving us such a lovely review, you are all part of the Bucklow family and we appreciate your support massively.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carole H (Wife of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is so fantastic, the staff are so caring and understanding. Nothing is too much trouble. The staff go out of their way to make sure the residents are stimulated and entertained with lots of different activities. My husband is always presented in a very clean and hygenic manner. Considering
he is doubly incontinent I have never detected any impleasent odour when I give him a hug. Thanks should be given to the management for such a great service.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your touching review and continued support, it means so much to us here at Bucklow!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann B (Wife of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my husband were so worried about using anywhere for respite care, but, unfortunately we both knew that this was the way forward for us, and, as soon as we were greeted by everyone at Bucklow Manor Care Home we felt at ease. Our first visit was unannounced and we were greeted very warmly and
nothing was too much trouble. Within 30 minutes of being shown around, my husband said "I know I will feel comfortable here", which was quite overwhelming to hear, as we are a very close couple and have lived together 24/7 since retiring in 1998.
My husband has now completed two short respite stays at Bucklow Manor and has been very happy and comfortable both times, we would not entertain anywhere else, as the staff are just wonderful, I really feel as a loving wife that it is the only place other than my husband spending the odd day at home with family members that we feel is right for both of us. We convey our warmest and most loving thanks to all at Bucklow Manor for putting us at ease
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your beautiful, very touching words. We all appreciate this more than you would know at Bucklow Manor! Thank you for becoming part of our Bucklow family we are grateful for your continued support!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neil L (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has just come back from her second visit the staff are all extremely kind and caring everybody made an effort to ensure mums stay was comfortable
we are looking at booking mum in again in august knowing that she will be looked after which also gives us peace of mind that she will be safe in the
hands of the staff at bucklow manor
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your lovely words, we all really appreciate it here at Bucklow Manor. We look forward to welcoming Mum back to our Bucklow family soon!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally P (Wife of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was very apprehensive about his first stay in a care home (for respite) and for several days was unsettled. After that, he settled in very well, the staff could not have been kinder and were very vigilant about his needs and the regularity of his medication. They were extremely kind and thoughtful
and made his birthday a really special occasion. I cannot praise them enough.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for taking the time to write such a lovely review about Bucklow Manor, we all really appreciate it here!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N C (Son of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for over 4 years now. She will be 100 in a few weeks and is looking forward to a party and a glass of fizz.
I am happy that she is being cared for very well. Although her Vasular Dementia means that her needs are complex, Mum receives care that is tailored to her needs. There
is no way that I could offer her the care she required, at home. There are plenty of activities for the residents. The food is great and the atmosphere is warm and friendly.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for taking the time to write such a lovely review, we are so excited to be able to celebrate Mum's big birthday with her! Thank you again for your continued support, it means a lot.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise T (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think, Bucklow Manor Care Home is a good home. Very caring, clean home. Mother is not so keel about being here, but I think its what she needs.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your kind words, please feel free to speak to our manager at any time if there is anything on your mind and if there's anything more we can do to help Mum settle in with us!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann C (Sister of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited this home several times and have always been made welcome by friendly caring staff. Any questions or concerns have always been dealt with satisfactorily. The home has a warm, welcoming feeling and the staff are pleasant and approachable. The residents are well presented, wearing matching
and suitable clothes. This is important because in other homes, I have noticed no care has been given to this factor.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your kind words, this will be passed on to our fabulous team! We really appreciate your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael P (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel so comfortable that I'm leaving my mum with caring staff. We are always made to feel welcome and are happy to discuss any concerns or progress, either by telephone or in person.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for the positive feedback, it really means a lot to us that you are happy with the care Mum receives at Bucklow.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clare S (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I transferred my mum from another home and I could not have been happier with the care she received at Bucklow Manor Care Home during her illness and subsequent death. The staff were kind and attentive, she was incredibly well looked after. The communication with the home was exceptional - to her family
members as well as medical professionals. Mum was very happy there and it was such a relief to be able to visit and be made to feel welcome. Thank you.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your lovely review, we really appreciate it here at Bucklow. Mum is truly missed and we will always be here for your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Son of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well looked after and very happy at Bucklow Manor Care Home.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your kind words! We really appreciate your support here at Bucklow.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so happy and treated in a lovely way.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your lovely review, we are so pleased that Mum is happy!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P R (Daughter of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very well treated by all staff and is very happy.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you very much for your kind words, that means the world that Mum is happy here.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here, enjoying company and food and drink. Staff are very friendly and helpful.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you very much for your lovely review, we are so pleased that you are happy here and part of our Bucklow family!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ruth K (Wife of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am still "fairly new" to having my husband in care, it certainly is life-changing. The feeling of guilt never quite goes away.
I know that he is cared for well at Bucklow Manor Care Home and that helps.
The staff seem to be extremely caring, always have time to chat and advise on any concerns I
may have.
Keep up the good work.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your lovely review, we all really appreciate it here at Bucklow. If there's anything more we can do to improve, please let us know!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joy W (Wife of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Bucklow Manor Care Home for three months. I cannot express how grateful I am for the kindness and support given to me and my husband. During this transition period, we have both been supported and this life-changing event has been difficult but made easier by the care received
from absolutely everybody at Bucklow Manor.
I sleep well knowing my husband is in safe and loving arms whilst he is not with me.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your kind words and support, this will be passed on to the team, thank you!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D P (Son of Resident) published on 18 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was cared for in Bucklow Manor in May this year for a week's respite.
I found the whole experience to be a high standard. Staff were lovely to my dad and the atmosphere was always welcoming.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care Home

Thank you so much for your lovely review of Bucklow Manor, we are so pleased you were happy with our home and really appreciate your comments.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for Bucklow Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.908 for Bucklow Manor Care Home is calculated as follows: ( (483 Excellents x 5) + (45 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 530 Ratings = 4.908
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bucklow Manor Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

Donna

Donna Booth

Job Title: Registered Home Manager Joined: 2016

I am passionate about the continual improvement and growth of the services that we provide, e.g. providing Namaste sessions in the home which aid in the spiritual and general well-being of the residents. We aim to ensure the care and support given to our residents are of high standards at all times.


My hobbies are spending time with my family, holidays, and my pets. I have a Cuban amazon parrot called Billie, an albino toad called Froggit and a bearded dragon called Puff.

Frequently Asked Questions about Bucklow Manor Care Home

What types of Care is Bucklow Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bucklow Manor Care Home have?

There are 48 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Bucklow Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bucklow Manor Care Home to the centre of Knutsford?

3.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bucklow Manor Care Home to verify any information. View our terms and conditions. Bucklow Manor Care Home has an Enhanced Service - more info.