Bucklow Manor Care Home

Chester Road, Bucklow Hill, Knutsford WA16 6RR
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9.9 70 Reviews
  • Bucklow Manor Care Home, Knutsford
Bucklow Manor provides care and accommodation, and Personal care for those whose primary care needs are age related, and within the specialist unit for those who have dementia. The home can cater for all physical infirmity or disability, whether for permanent or respite care and for either sex.
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Care Provided by Bucklow Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1600
  • Self-Funded Residential Dementia Care: £1000 – £1600
  • RESPITE Self-Funded Residential Care: £1000 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1600

Price on application for respite. Services such as hairdresser, chiropody, toiletries, newspapers etc will incur an additional charge.

These prices are only a guideline, please contact Bucklow Manor Care Home to find out the exact price for your requirements.

Contact Bucklow Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bucklow Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Donna Booth (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 59+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Access for visits is available 24hrs a day, meal times restricted.

Parking

  • Private parking is available around the property.

Bucklow Manor Care Home Reviews (70)

9.9

Bucklow Manor Care Home has a Review Score of 9.9 (9.913) out of 10, based on 42 reviews in the last 2 years.
Over all time Bucklow Manor Care Home has 70 reviews.

Overall Experience
  • 64
  • 5
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  • 1
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Date Published
  • 70
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  • 42
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Reviewer Connection to Bucklow Manor Care Home
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Total of 70, showing 61-70
Review from Lynne H (Wife of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was fortunate enough to spend Christmas Day and Boxing Day with my husband at Bucklow. I was fed and watered in the dining room, and the tables were decorated as you would do at home. The food was great. Since my husband became a resident, services, level of care and compassion have exceeded all expectations.
My family and I visit most days, so this is no show; they are genuinely caring. Most importantly, my husband is happy, and so are we.
Thank you.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your beautiful words regarding Bucklow and our staff. We are so glad you were able to join us all at Christmas; we hope you had a lovely time. Thank you so much for your ongoing support; the team here at Bucklow really appreciate it!
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Review from P O (Daughter of Resident) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident of Bucklow Manor for over four years. The staff nursed my mum through her dementia until the end of her life, with extreme care, patience, gentleness and love. They not only supported my mum, but the whole of her family through the very sad time of her passing away. We cannot praise
or thank the staff enough.
Reply from Sarah Wilson, Operations and HR Assistant at Bucklow Manor Care HomeThank you very much for all your kind words, it means so much to us to know that your Mum's stay here was pleasant and comfortable. She will be missed by all the staff here at Bucklow Manor. If you need any support, we are always here for you and your family members.
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Review from H M (Nephew of Resident) published on 18 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would just like to thank all of the staff and management for the very professional and considerate care given to my family member. I really cannot fault the attention to detail of her needs. We were contacted regularly when unable to visit. Many thanks.
Reply from Sarah Wilson, Operations and HR Assistant at Bucklow Manor Care HomeThank you so very much for your kind words and the wonderful review, this has been shared with the staff team. It was a pleasure to care for your family member who became part of our extended family. Thank you for always making us smile.
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Review from Jo (Daughter of Resident) published on 9 December 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
When dad first arrived at the home we couldn’t believe our luck, things changed over the next few months. All the good senior staff have left the home. It seems to be mainly agency staff that do not know the residents properly. The CQC obviously pre announce their visits as the home was very different
that day.
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Review from Helen P (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had regular respite care at Bucklow Manor whilst living with me.
She had advanced Dementia.
Compared to all the other care homes offering respite that mum had stayed in, Bucklow Manor was by far the best, by a million miles.
For the first time, mum was happy to be left at the care home, which
was reassuring for us both.
The staff are caring and professional and I felt completely happy and secure that my mum was having the best care in my absence.
Very quickly I decided that if I couldn't manage mum at home any more, she would become a full-time resident at Bucklow Manor.
The manager is absolutely excellent.
The food, care, rooms and most importantly the staff are first rate.
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Review from Sally C (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My lovely Mum has Alzheimer's, the care home has been fantastic. The staff can't do enough for you and have become friends, they give me peace of mind as I know my Mum is very well looked after and safe. My visits have always been made to feel so homely. I always feel welcome and staff have always been
there to help if I have any queries. I feel so lucky to have found Bucklow Manor is nothing at all that I don't like. The care my Mum receives is exceptional.
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Review from Lee J (Son of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm, sensitive and friendly staff run this care home in an amazing way.
The place is immaculately clean. Families of residents are welcome with a smile and an abundance of tea and biscuits.
My mum is so well cared for that I can rest peacefully when I leave her.
We could not have chosen a better
place.
Well done to all at Bcuklow Manor Care Home.
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Review from Chris B (Son of Resident) published on 23 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum (aged 98) needed more care than was possible where she was living prior to her move to Bucklow Manor Care Home, so moved there in May 2017.
Everyone and everything has been brilliant from the very first day the manager and her team have all been so kind yet so efficient that it was easy to forget
just how difficult their jobs are. Absolutely first class - thank you all so much for taking such great care of mum.
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Review from Jonathan S (Son of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was referred to Bucklow Manor in August 2017, at aged 96. He needed care and understanding and received everything I could have wished for. All staff were excellent and the place was always clean and all residents appeared to receive the same. My father became bedridden three weeks before
he passed away and their care and attention remained outstanding. I cannot express in words how grateful I am to Bucklow Manor management and staff and have no hesitation in recommending it highly.
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Review from Joanna S (Granddaughter of Resident) published on 11 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I honestly cannot thank all the staff enough. We were so worried about nan going into a care home but they have not only cared for her, she has a new lease of life. She's smiling again, she genuinely loves being there. On top of that it, they have made it feel like a family. They have made us feel part
of that family too. There is not one negative thing I can say. Thank you so much.
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Current Review Score: 9.9 (9.913)

Overview of Review Score

The Review Score of 9.9 (9.913) out of 10 for Bucklow Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.913 for Bucklow Manor Care Home is calculated as follows: ( (455 Excellents x 5) + (39 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 496 Ratings = 4.913
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bucklow Manor Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Donna

Donna Booth

Job Title: Registered Home Manager Joined: 2016

I have worked in the care sector for 39 years, mainly with older people. I have worked for Springcare for nearly 9 years as the registered manager at Bucklow Manor. I have worked for numerous organisations over the years in different capacities, such as a senior support worker and healthcare assistant. I have been a registered home manager for 22 years. I am passionate about the continual improvement and growth of the services that I manage.


My hobbies are spending time with my family, holidays, and my beautiful French Bulldog, Princess Lulu.


I would say the best thing about being a registered manager is the diversity of the role and being able to give back to the older generation.


The one piece of advice I would give to someone starting their career in care is to take every day as it comes; every day is different

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