Bucklow Manor Care Home

Mum has been in Bucklow Manor for four years and now has advanced dementia. She is very content when we visit and is settled in her environment. The staff( all the staff, carers, domestic staff, chefs etc) are all clearly part of a happy team who know and speak to her and she responds to them. They are friendly and treat her with such dignity and kindness. I am grateful and reassured that the staff are there when I can't be. It can be very hard to see your relative with this illness but the team make visits a pleasure with the warm, welcoming environment they create.

Bucklow Manor Care Home is so wonderful. They are really looking after my father. They are very friendly and helpful. They are also very considerate towards everybody that goes in there to visit. You get a lovely pot of tea as soon as you get in there and if you need a refill they will bring you another pot. They also let you know everything by phone, they keep you in the loop at all times. Would highly recommend this home to anybody. The staff are all very caring they are worth their weight in gold.

I have nothing but praise for the staff. They are all so caring and friendly and always have time to answer any queries. We are always greeted with a smile and a tray of tea and coffee. I feel comfortable leaving my husband - who has vascular dementia - as I know he is being cared for. Perhaps the house could do with a lick of paint, but it is clean and warm which is more important.

Thank you.

My mum was a resident of Bucklow Manor for over four years. The staff nursed my mum through her dementia until the end of her life, with extreme care, patience, gentleness and love. They not only supported my mum, but the whole of her family through the very sad time of her passing away. We cannot praise or thank the staff enough.

We would just like to thank all of the staff and management for the very professional and considerate care given to my family member. I really cannot fault the attention to detail of her needs. We were contacted regularly when unable to visit. Many thanks.

When dad first arrived at the home we couldn’t believe our luck, things changed over the next few months. All the good senior staff have left the home. It seems to be mainly agency staff that do not know the residents properly. The CQC obviously pre announce their visits as the home was very different that day.

The food, care, rooms and most importantly the staff are first rate.

My lovely Mum has Alzheimer's, the care home has been fantastic. The staff can't do enough for you and have become friends, they give me peace of mind as I know my Mum is very well looked after and safe. My visits have always been made to feel so homely. I always feel welcome and staff have always been there to help if I have any queries. I feel so lucky to have found Bucklow Manor is nothing at all that I don't like. The care my Mum receives is exceptional.

Well done to all at Bcuklow Manor Care Home.

Everyone and everything has been brilliant from the very first day the manager and her team have all been so kind yet so efficient that it was easy to forget just how difficult their jobs are. Absolutely first class - thank you all so much for taking such great care of mum.

My father was referred to Bucklow Manor in August 2017, at aged 96. He needed care and understanding and received everything I could have wished for. All staff were excellent and the place was always clean and all residents appeared to receive the same. My father became bedridden three weeks before he passed away and their care and attention remained outstanding. I cannot express in words how grateful I am to Bucklow Manor management and staff and have no hesitation in recommending it highly.

I honestly cannot thank all the staff enough. We were so worried about nan going into a care home but they have not only cared for her, she has a new lease of life. She's smiling again, she genuinely loves being there. On top of that it, they have made it feel like a family. They have made us feel part of that family too. There is not one negative thing I can say. Thank you so much.