Bucklow Manor Care Home

Im so grateful that I found Bucklow Manor to care for my friend. Their patience, care & understanding they show her is exceptional. Also the support I recieve as a visitor and friend give me the comfort that Im included in her life. Im always made welcome & know no issue, question is too small for them to deal with. Having a resident family member at Bucklow Manor means our family & friends circle has grown & we all have eachothers backs & support.

I get taken out and join in with activities.

I wanted somewhere to live and I came hear. To lvoely people Kareing people. Made so sure I had come to the right place.

My father in law went into Bucklow Manor for respite. From the moment we arrived the staff were welcoming friendly & proffesional. Nothing seems to much bother. The support given to service users is excellent & always treated with dignity. It is kept very clean, food looks lovely, and the activities are amazing. Well done everyone for all you hard work. My father is hopefully staying permanantly!

I'm beyond thankful and I continue to have peace of mind that he is in the best of hands.

I subsequently moved my wife in on 4th Nov and almost immediately knew it was the right decision as I visited and got to know how the residents were treated with respect and humour. My wife is clearly happy and content.

My sister in law has been a resident for 14 months due to her dementia. The staff and carers are all excellent and we are always greeted with a warm hello and smile. My sister in law always appears clean, nicely dressed hair, nails, teeth cleaned. She tells me she is happy and enjoys spending time with her new friends in the lounge, she enjoys the activities and the trips out! The well maintained garden provides beautiful outdoor space where residents can take leisurely strolls and simply relax.

My sister has been at the home for last 14 months, Overall she is professionally cared by everyone of the staff. Excellent home, clean and well run credit to all.

The transition to Bucklow Manor however has been a positive experience from day one especially given the traumatic and sad demise over such a short period of time for Dad and a huge shift for us all. Dad was welcomed on his arrival by Franklin and we too were made welcome and reassured that Dad would be well cared for. Within a short time of his admission Dad was joining in with an exercise to music session. We thank you all for his care

This care home where my father has settled in nicely, and confidently to a wellcoming route. Staff are amazing and so helpful at this difficult time for our family. The whole team have made me feel so confident and relaxed knowing he's comfortable and so well looked after, can't thank them enough.

I would highly recommended Bucklow to any family looking for top quality care for their family.

The management and care staff work seamlessly together, ensuring high standards.

The staff and carers were excellent and nothing was too much trouble for them. The home was very clean and the variety of meals was excellent. I felt very safe in there care and they had plenty of activities during the day. Have stayed here several times and I always look forward to coming back.

She enjoyed the activities and the staff really liked her. They put on a very nice party for her birthday and were always attentive and treated her very well. The staff were always in touch with me and very helpful with Mum's specific needs.

I come to visit my sister with family we're greeted as family by management and 2 staff with a smile and chat were told how she is and any activities - hair done etc my sister is clean fed drinks her every need catered for from the looks she gives we can see shes happy and comfortable with them lovely well kept garden to sit in. Thank you for looking after my sister.

Our sister has been here for about 6 years and me and my sister's have come on a regular bases and have found all the staff and management very friendly and helpful you can tell the way our sister looks and reacts to them we feel that she is in the best place which makes us happy and know feel that they are part of our family.

This home is so fantastic, the staff are so caring and understanding. Nothing is too much trouble. The staff go out of their way to make sure the residents are stimulated and entertained with lots of different activities. My husband is always presented in a very clean and hygenic manner. Considering he is doubly incontinent I have never detected any impleasent odour when I give him a hug. Thanks should be given to the management for such a great service.

My husband has now completed two short respite stays at Bucklow Manor and has been very happy and comfortable both times, we would not entertain anywhere else, as the staff are just wonderful, I really feel as a loving wife that it is the only place other than my husband spending the odd day at home with family members that we feel is right for both of us. We convey our warmest and most loving thanks to all at Bucklow Manor for putting us at ease

we are looking at booking mum in again in august knowing that she will be looked after which also gives us peace of mind that she will be safe in the hands of the staff at bucklow manor

My husband was very apprehensive about his first stay in a care home (for respite) and for several days was unsettled. After that, he settled in very well, the staff could not have been kinder and were very vigilant about his needs and the regularity of his medication. They were extremely kind and thoughtful and made his birthday a really special occasion. I cannot praise them enough.