Bucklow Manor Care Home

Chester Road, Bucklow Hill, Knutsford WA16 6RR
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9.9 75 Reviews
  • Bucklow Manor Care Home, Knutsford
Bucklow Manor provides care and accommodation, and Personal care for those whose primary care needs are age related, and within the specialist unit for those who have dementia. The home can cater for all physical infirmity or disability, whether for permanent or respite care and for either sex.
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Care Provided by Bucklow Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1600
  • Self-Funded Residential Dementia Care: £1000 – £1600
  • RESPITE Self-Funded Residential Care: £1000 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1600

Price on application for respite. Services such as hairdresser, chiropody, toiletries, newspapers etc will incur an additional charge.

The price(s) shown are provided by the care home. Contact Bucklow Manor Care Home for full pricing details and T&Cs.

Contact Bucklow Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bucklow Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Donna Booth (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 59+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Access for visits is available 24hrs a day, meal times restricted.

Parking

  • Private parking is available around the property.

Bucklow Manor Care Home Reviews (75)

9.9

Bucklow Manor Care Home has a Review Score of 9.9 (9.931) out of 10, based on 38 reviews in the last 2 years.
Over all time Bucklow Manor Care Home has 75 reviews.

Overall Experience
  • 69
  • 5
  • 0
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Date Published
  • 75
  • 9
  • 21
  • 38
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Reviewer Connection to Bucklow Manor Care Home
  • 24
  • 12
  • 9
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  • 4
  • 3
  • 2
  • 2
  • 2
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  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 75, showing 21-40
Review from Neil L (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has just come back from her second visit the staff are all extremely kind and caring everybody made an effort to ensure mums stay was comfortable
we are looking at booking mum in again in august knowing that she will be looked after which also gives us peace of mind that she will be safe in the
hands of the staff at bucklow manor
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your lovely words, we all really appreciate it here at Bucklow Manor. We look forward to welcoming Mum back to our Bucklow family soon!
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Review from Sally P (Wife of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was very apprehensive about his first stay in a care home (for respite) and for several days was unsettled. After that, he settled in very well, the staff could not have been kinder and were very vigilant about his needs and the regularity of his medication. They were extremely kind and thoughtful
and made his birthday a really special occasion. I cannot praise them enough.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for taking the time to write such a lovely review about Bucklow Manor, we all really appreciate it here!
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Review from N C (Son of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for over 4 years now. She will be 100 in a few weeks and is looking forward to a party and a glass of fizz.
I am happy that she is being cared for very well. Although her Vasular Dementia means that her needs are complex, Mum receives care that is tailored to her needs. There
is no way that I could offer her the care she required, at home. There are plenty of activities for the residents. The food is great and the atmosphere is warm and friendly.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for taking the time to write such a lovely review, we are so excited to be able to celebrate Mum's big birthday with her! Thank you again for your continued support, it means a lot.
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Review from Denise T (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think, Bucklow Manor Care Home is a good home. Very caring, clean home. Mother is not so keel about being here, but I think its what she needs.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your kind words, please feel free to speak to our manager at any time if there is anything on your mind and if there's anything more we can do to help Mum settle in with us!
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Review from Ann C (Sister of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited this home several times and have always been made welcome by friendly caring staff. Any questions or concerns have always been dealt with satisfactorily. The home has a warm, welcoming feeling and the staff are pleasant and approachable. The residents are well presented, wearing matching
and suitable clothes. This is important because in other homes, I have noticed no care has been given to this factor.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your kind words, this will be passed on to our fabulous team! We really appreciate your support.
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Review from Michael P (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel so comfortable that I'm leaving my mum with caring staff. We are always made to feel welcome and are happy to discuss any concerns or progress, either by telephone or in person.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for the positive feedback, it really means a lot to us that you are happy with the care Mum receives at Bucklow.
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Review from Clare S (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I transferred my mum from another home and I could not have been happier with the care she received at Bucklow Manor Care Home during her illness and subsequent death. The staff were kind and attentive, she was incredibly well looked after. The communication with the home was exceptional - to her family
members as well as medical professionals. Mum was very happy there and it was such a relief to be able to visit and be made to feel welcome. Thank you.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your lovely review, we really appreciate it here at Bucklow. Mum is truly missed and we will always be here for your family.
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Review from J W (Son of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well looked after and very happy at Bucklow Manor Care Home.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your kind words! We really appreciate your support here at Bucklow.
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Review from S B (Daughter of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so happy and treated in a lovely way.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your lovely review, we are so pleased that Mum is happy!
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Review from P R (Daughter of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very well treated by all staff and is very happy.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you very much for your kind words, that means the world that Mum is happy here.
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Review from J C (Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here, enjoying company and food and drink. Staff are very friendly and helpful.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you very much for your lovely review, we are so pleased that you are happy here and part of our Bucklow family!
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Review from Ruth K (Wife of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am still "fairly new" to having my husband in care, it certainly is life-changing. The feeling of guilt never quite goes away.
I know that he is cared for well at Bucklow Manor Care Home and that helps.
The staff seem to be extremely caring, always have time to chat and advise on any concerns I
may have.
Keep up the good work.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your lovely review, we all really appreciate it here at Bucklow. If there's anything more we can do to improve, please let us know!
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Review from D P (Son of Resident) published on 18 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was cared for in Bucklow Manor in May this year for a week's respite.
I found the whole experience to be a high standard. Staff were lovely to my dad and the atmosphere was always welcoming.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your lovely review of Bucklow Manor, we are so pleased you were happy with our home and really appreciate your comments.
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Review from Jean A (Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the staff. Food is superb.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your lovely words - I will pass our compliments to the team!
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Review from G C (Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the staff. I feel respectful of the staff.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you for your kind words; we are so pleased that you are happy with the staff!
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Review from J F (Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with all departments. Food great. Activities enjoyable. Staff excellent.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your review; we are so pleased that you enjoy living with us!
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Review from S M (Son of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very welcoming of our mum into the home. Very helpful with the moving day.
Mum has said she is very happy there and always seems content when we visit.
She said the food is nice. She likes the gardens.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you for your kind words, we are so pleased Mum has settled in and enjoys it with us!
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Review from F M (Friend of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend at Bucklow Manor and always receive a very warm welcome. The staff are wonderful and give all the residents lots of attention and care. The manager and senior staff are very visible in the home and are always available to answer any questions I have. In short, this is a truly remarkable
and warm home for my dear friend.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your lovely review of Bucklow Manor, we really appreciate it! You are welcome here whenever our door is always open!
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Review from V A (Niece of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has only been in Bucklow Manor for a month or so, but so far, I have been very impressed with the quality of care he has received. The staff are always friendly and welcoming. Nothing is too much trouble, and the admin is exceptionally good. They have dealt with appointments and always keep
me up to date with anything happening with him.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you for your kind words about Manor; we all really appreciate it! That's fabulous to know that you are pleased with our team here they really are amazing!
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Review from L H (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The environment is welcoming, with lovely gardens, and the design inside is well organised for the residents to be kept safe and able to move around. The staff are lovely and extremely hardworking, and the bedrooms are kept clean and tidy. The help and support my mum has received so far has been excellent.
The management takes time to listen and understand anything I have talked to them about. Overall, in my eyes, offers a very high level of care.
Reply from Macie Cox, Marketing Executive at Bucklow Manor Care HomeThank you so much for your kind words; it means a lot to us all here! We're so pleased that you are happy with the home and our fabulous staff!
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Bucklow Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Bucklow Manor Care Home is calculated as follows: ( (420 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 450 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bucklow Manor Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Donna

Donna Booth

Job Title: Registered Home Manager Joined: 2016

I have worked in the care sector for 39 years, mainly with older people. I have worked for Springcare for nearly 9 years as the registered manager at Bucklow Manor. I have worked for numerous organisations over the years in different capacities, such as a senior support worker and healthcare assistant. I have been a registered home manager for 22 years. I am passionate about the continual improvement and growth of the services that I manage.


My hobbies are spending time with my family, holidays, and my beautiful French Bulldog, Princess Lulu.


I would say the best thing about being a registered manager is the diversity of the role and being able to give back to the older generation.


The one piece of advice I would give to someone starting their career in care is to take every day as it comes; every day is different

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