Sharston House combines the warm, friendly feel of a family home with the elegance of an impressive Victorian residence.
Sharston House provides a range of care services, including: nursing care, dementia care, residential care, respite and short stay care, end of life and convalescence care.
Residents are encouraged to make their rooms as homely and personalised as possible. By furnishing the room with their own belongings they can create a space in which they feel safe and happy.
The home is set in attractive grounds with lawned areas, a pleasant patio and outdoor seating area.
The home also receives regular visits from hairdressers, chiropodists and holistic therapists. There is also an active entertainment programme for those who wish to participate, which includes a film club, yoga sessions, music afternoons, craft, trips out and visiting professional entertainers.
Group: Kingsley Healthcare
Person in charge: Nishi Gottlieb (Home Manager)
Local Authority / Social Services: Cheshire East Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Parkinson's Disease
Admission Information: Ages 50+.
Single Rooms: 42
Shared Rooms: 3
Rooms with ensuite WC: 35
Weekly Charges Guide: Nursing Care Single £700 – £950 (These prices are only a guideline, please contact Sharston House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Sharston House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.9 (maximum of 10) for Sharston House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Sharston House in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.259 for Sharston House is calculated as follows: ( (92 Excellents x 5) + (64 Goods x 4) + (25 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 189 Ratings = 4.259
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.625 Points relating to the number of positive Reviews for Sharston House is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 6 Reviews ÷ 9.6 Target = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Sharston House has a Review Score of 8.9 (8.884) from 16 Reviews
Review submitted from a Postal Card by Jackie M (Daughter of Resident) on Monday 14 May 2018. Relates to April 2018.
Mum's care is generally good and the staff are conscientious and helpful. We are sometimes concerned that she isn't put on the commode regularly enough.
Mum has also had a full 2 weeks ago, whilst being transferred from the commode; there was no serious damage but it took almost a week for her to recover.
How likely would you be to recommend Sharston House? Likely
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Review submitted from a Postal Card by Ellie C (Daughter of Resident) on Thursday 10 May 2018. Relates to April 2018.
At first, I was very wary about my Mum being anywhere but at home with me. I thought no one could care for her the same as family and was really worried about her welfare. But, I was very pleasantly surprised. The staff are absolutely amazing, professional, approachable. Nothing is too much trouble. They are very caring and friendly and concerned about the welfare of the residents They sit, listen and interact with all in their care. They are extremely patient and understanding and caring.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Postal Card by E F (Resident) on Friday 4 May 2018. Relates to December 2017.
Since the middle of last year it's become very evident there had been some very good changes to Sharston House. You are to be commended for this and are worthy of your 'Good', which you achieved this year. I would not hesitate to recommend Sharston to anyone.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Postal Card by P M (Brother of Resident) on Friday 4 May 2018. Relates to April 2018.
All the staff were friendly, caring people. The day room, in fact, the whole areas visited were clean and to a high standard.
When my brother was able to digest, his food was very good, in fact some days when I had not eaten I wished it was my meal.
Always asked if I wanted tea and on several occasions, I was brought tea and biscuits.
Lovely people. Lovely rooms.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Postal Card by Lesley G (Daughter of Resident) on Friday 20 April 2018. Relates to March 2018.
We have been delighted with the level of care and attention afforded to our Father during his stay. The staff are brilliant, from Senior Staff Nurses, Nurses, Health Care, cleaning, maintenance etc., etc. All were friendly, helpful and supportive, and importantly very caring.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Postal Card by P C (Daughter of Resident) on Thursday 9 November 2017. Relates to November 2017.
Our mother spent the last 16 months of her life at Sharston House. She was cared for with warmth, compassion and dignity. Her carers were always kind, considerate and brought some sunshine and joy to mum each day. We shall always be grateful these lovely people made the last year of mums life as good as it could be.
How likely would you be to recommend Sharston House? Likely
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Review submitted from a Postal Card by Phil W (Son of Resident) on Friday 12 May 2017. Relates to April 2017.
My mother was very ill on admission having suffered a water infection and Lithium toxicity. The staff managed her nutrition and comfort well and she made a full recovery. I have rated the food satisfactory as I have no idea how it compares with other homes.
The same for activities in terms, of value for money then £900 per week is a lot of money because I don't know how other homes compare I have also rated satisfactory.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Postal Card by C C (Daughter of Resident) on Tuesday 28 March 2017. Relates to March 2017.
Looked after my mum very well and came home feeling a lot better. Staff were excellent and couldn't do enough fo you. As her daughter, I found that staff made sure I was OK too which was lovely.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Postal Card by M M (Resident) on Wednesday 22 March 2017. Relates to March 2017.
The nursing and care staff in this facility are all excellent, good food, and always warm and friendly.
Good activities and a home from home feel.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Website Submission by Katie R (Goddaughter of Resident) on Saturday 25 February 2017. Relates to February 2017.
Went to visit my godmother today who is at this home on respite care following a fractured pelvis. She has been in the home for 11 days so far. In this time, she has not had a shower or a bath! She was promised twice that she could have one, but the carer never returned to her. The lady in the next room to her had the same problem. I was genuinely shocked and requested to a carer that this be addressed. Her room was so small that the arm chair was placed in front of the wardrobe so that she is unable to open it. She had no bedside light so had to turn off the room light by the door and then forage about in the dark for the bed for the first few days before she was given a light.
When I suggested a different layout to the room, the carer told me that the maintenance man was on sick leave so it couldn't be done. The one positive thing she had to say was that the food was very good. Thank heavens for small mercies.
How likely would you be to recommend Sharston House? Unlikely
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Review submitted from a Postal Card by P H (Son of Resident) on Tuesday 17 January 2017. Relates to November 2016.
Despite a somewhat dated building, the quality of care provided by the staff has been excellent. All the staff have responded quickly and been polite to requests for information or elements of care. A warm and friendly place I would recommend.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Postal Card by A M (Resident) on Wednesday 23 November 2016. Relates to November 2016.
I have much enjoyed my stay at the home. The rooms are clean and very comfortable. The staff are homely, professional, efficient, kind, good humoured and attentive when necessary. The medical treatment is excellent as are the office staff.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Postal Card by H M (Daughter of Resident) on Wednesday 23 November 2016. Relates to October 2016.
Since arriving at the home in December 2015, there have been some changes due to new management. My experience has been primarily positive. The nursing, caring, kitchen and maintenance staff are mainly receptive to requests. Monitoring of residence, intake of food and liquid has been introduced. Communication with my mother can vary from good to poor depending on the individual staff. A regular meeting between management and residents family/friends is a positive move.
How likely would you be to recommend Sharston House? Likely
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Review submitted from a Website Submission by Lindsay W (Daughter of Resident) on Friday 4 November 2016. Relates to October 2016.
My Mother had to go into a care home at short notice, she was not well and very confused. We were so fortunate to find a super one at the first attempt. It ticked all our boxes; it was beautifully clean and appeared to be well run. However, it was the quality of the excellent staff that impressed us most. When she moved in everyone worked really hard to ensure that they got to know Mum, her needs and wants and this certainly helped her settle in easily. We Cannot praise them highly enough. Without exception, they are polite and helpful and it is clear that they enjoy the company of the residents. To sum up, this home is exactly what it says - a home.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Website Submission by Jo C (Daughter of Resident) on Tuesday 1 November 2016. Relates to October 2016.
My mother is a resident at Sharston House. She is well looked after by friendly efficient staff who remember her personal likes and dislikes, ours too!
Mum has vascular dementia and can be difficult to care for at times but I have no qualms about their commitment to care for her in an appropriate manner, with compassion.
The home is bright, clean and comfortable with lots of outside space.
I would have no problem in recommending Sharston House to any prospective resident.
How likely would you be to recommend Sharston House? Extremely Likely
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Review submitted from a Website Submission by John S (Son of Resident) on Tuesday 1 November 2016. Relates to November 2016.
My Mother has been a resident for the last month and suffers from dementia, it is our first time having a member of the family with dementia or in a care home. Our experience so far has been first rate, the food sometimes mum turns her nose up but the staff are all very friendly and treat mum with the utmost respect that she deserves at nearly 93. She is very well cared for, so please keep up the great work!
Many thanks
John Selby.
How likely would you be to recommend Sharston House? Extremely Likely
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February 2018
April 2017
There are currently no Care Home Idol entrants who have performed at Sharston House