Sharston House, Knutsford, Cheshire
Sharston House, Knutsford, Cheshire
Sharston House, Knutsford, Cheshire

Sharston House combines the warm, friendly feel of a family home with the elegance of an impressive Victorian residence.

Sharston House provides a range of care services, including: nursing care, dementia care, residential care, respite and short stay care, end of life and convalescence care.

Residents are encouraged to make their rooms as homely and personalised as possible. By furnishing the room with their own belongings they can create a space in which they feel safe and happy.

The home is set in attractive grounds with lawned areas, a pleasant patio and outdoor seating area.

The home also receives regular visits from hairdressers, chiropodists and holistic therapists. There is also an active entertainment programme for those who wish to participate, which includes a film club, yoga sessions, music afternoons, craft, trips out and visiting professional entertainers.

Group: Kingsley Healthcare

Person in charge: David Costa (Home Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Parkinson's Disease

Admission Information: Ages 50+.

Single Rooms: 42

Shared Rooms: 3

Rooms with ensuite WC: 35

Weekly Charges Guide: Nursing Care Single £700 – £950 (These prices are only a guideline, please contact Sharston House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Sharston House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Sharston House has a Review Score of 8.3 (8.307)

The Review Score of 8.3 (maximum of 10) for Sharston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Sharston House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.14 for Sharston House is calculated as follows: ( (60 Excellents x 5) + (37 Goods x 4) + (24 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 129 Ratings = 4.14

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.167 Points relating to the number of positive Reviews for Sharston House is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 4 Reviews ÷ 9.6 Target = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    5
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sharston House?

  • Extremely LIKELY
    8
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Sharston House

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Resident / Service User
    2
  • Goddaughter of Resident/Service User
    1

Our mother spent the last 16 months of her life at Sharston House. She was cared for with warmth, compassion and dignity. Her carers were always kind, considerate and brought some sunshine and joy to mum each day. We shall always be grateful these lovely people made the last year of mums life as good as it could be.

How likely would you be to recommend Sharston House? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

My mother was very ill on admission having suffered a water infection and Lithium toxicity. The staff managed her nutrition and comfort well and she made a full recovery. I have rated the food satisfactory as I have no idea how it compares with other homes.
The same for activities in terms, of value for money then £900 per week is a lot of money because I don't know how other homes compare I have also rated satisfactory.

How likely would you be to recommend Sharston House? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Looked after my mum very well and came home feeling a lot better. Staff were excellent and couldn't do enough fo you. As her daughter, I found that staff made sure I was OK too which was lovely.

How likely would you be to recommend Sharston House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The nursing and care staff in this facility are all excellent, good food, and always warm and friendly.
Good activities and a home from home feel.

How likely would you be to recommend Sharston House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Went to visit my godmother today who is at this home on respite care following a fractured pelvis. She has been in the home for 11 days so far. In this time, she has not had a shower or a bath! She was promised twice that she could have one, but the carer never returned to her. The lady in the next room to her had the same problem. I was genuinely shocked and requested to a carer that this be addressed. Her room was so small that the arm chair was placed in front of the wardrobe so that she is unable to open it. She had no bedside light so had to turn off the room light by the door and then forage about in the dark for the bed for the first few days before she was given a light.
When I suggested a different layout to the room, the carer told me that the maintenance man was on sick leave so it couldn't be done. The one positive thing she had to say was that the food was very good. Thank heavens for small mercies.

How likely would you be to recommend Sharston House? Unlikely

Average Rating: 

 2.3 out of 5

Overall Standard: Poor

Facilities: Poor

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Poor

Food & Drink: Good

Staff: Satisfactory

Activities: Poor

Management: Poor

Safety / Security: Satisfactory

Rooms: Very Poor

Value for Money: Very Poor

Despite a somewhat dated building, the quality of care provided by the staff has been excellent. All the staff have responded quickly and been polite to requests for information or elements of care. A warm and friendly place I would recommend.

How likely would you be to recommend Sharston House? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

I have much enjoyed my stay at the home. The rooms are clean and very comfortable. The staff are homely, professional, efficient, kind, good humoured and attentive when necessary. The medical treatment is excellent as are the office staff.

How likely would you be to recommend Sharston House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since arriving at the home in December 2015, there have been some changes due to new management. My experience has been primarily positive. The nursing, caring, kitchen and maintenance staff are mainly receptive to requests. Monitoring of residence, intake of food and liquid has been introduced. Communication with my mother can vary from good to poor depending on the individual staff. A regular meeting between management and residents family/friends is a positive move.

How likely would you be to recommend Sharston House? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My Mother had to go into a care home at short notice, she was not well and very confused. We were so fortunate to find a super one at the first attempt. It ticked all our boxes; it was beautifully clean and appeared to be well run. However, it was the quality of the excellent staff that impressed us most. When she moved in everyone worked really hard to ensure that they got to know Mum, her needs and wants and this certainly helped her settle in easily. We Cannot praise them highly enough. Without exception, they are polite and helpful and it is clear that they enjoy the company of the residents. To sum up, this home is exactly what it says - a home.

How likely would you be to recommend Sharston House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

My mother is a resident at Sharston House. She is well looked after by friendly efficient staff who remember her personal likes and dislikes, ours too!
Mum has vascular dementia and can be difficult to care for at times but I have no qualms about their commitment to care for her in an appropriate manner, with compassion.
The home is bright, clean and comfortable with lots of outside space.
I would have no problem in recommending Sharston House to any prospective resident.

How likely would you be to recommend Sharston House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Mother has been a resident for the last month and suffers from dementia, it is our first time having a member of the family with dementia or in a care home. Our experience so far has been first rate, the food sometimes mum turns her nose up but the staff are all very friendly and treat mum with the utmost respect that she deserves at nearly 93. She is very well cared for, so please keep up the great work!
Many thanks
John Selby.

How likely would you be to recommend Sharston House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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