Weston Park Care Home

Moss Lane, Macclesfield SK11 7XE
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9.5 83 Reviews
  • Weston Park Care Home, Macclesfield
Weston Park Care Home is located on the edge of Macclesfield and is convenient for shops, amenities, public transport and the motorway network.

This purpose built care home provides accommodation in single occupancy rooms, all of which have private toilet facilities.

Weston Park provides TV lounges and quiet sitting rooms for residents to relax and socialise in. Separate dining rooms, where residents can enjoy the company of others at meal times, are also available. A good variety of home cooked food based on traditional cooking using fresh produce is served. Special diets are catered for and daily choices are available.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. A range of complementary therapies can be arranged for residents.

The home provides a varied programme of activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1150
  • Self-Funded Nursing Care: from £1250
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1050
  • RESPITE Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Nursing Care: from £1250
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

Fees dependant on individual's needs. Nursing needs will also attract FNC fee

These prices are only a guideline, please contact Weston Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • John Craig (Home Manager)

Local Authority / Social Services

Admission Criteria

  • All referrals irrespective of source.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (102)
  • Single Rooms with Ensuite Wet Room (11)

Visiting

  • Open visiting policy.

Parking

  • The home has a medium sized car park which can get busy at peak times.

Weston Park Care Home Reviews (83)

9.5

Weston Park Care Home has a Review Score of 9.5 (9.527) out of 10, based on 25 reviews in the last 2 years.
Over all time Weston Park Care Home has 83 reviews.

Overall Experience
  • 47
  • 24
  • 6
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Date Published
  • 83
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Reviewer Connection to Weston Park Care Home
  • 21
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Total of 83, showing 61-80
Review from Audrey H (Respite Resident) published on 15 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was at Weston Park - (Waterside unit) after fracturing a bone in my neck in a rehabilitation unit. Excellent. Nothing was too much trouble for the care staff and the team leaders were wonderful. It was like a five-star hotel.
Reply from Carol Bailey, Home Manager at Weston Park Care Home

Thank you for your kind comments. We will pass your comments on to the team on Waterside who will be delighted to hear your time with us was so positive.

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Review from Liz N (Daughter of Resident) published on 28 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother needed care following a bad fall, which she broke her neck. It was a difficult time for her due to COVID, as she had to isolate in her room for 2-weeks and needed someone with her 24-hours as she kept trying to take her neck brace off. She likes to be outside, so found being confined a difficult
experience. The staff at Weston were very patient with her, and once she had finished the isolation period did try and get her outside for short walks in the garden. They were very easy to stay in touch with and answered my and my sister's questions about my mother's care. They are clearly very busy but found time to talk to my mother and to try and engage her in the life of the care home. My mother seemed to like the food most of the time. She complained about her mattress, and this was changed at some point. The staff were always friendly and helpful when I dropped things off for my mother. As far as I am concerned, the home provided a good service for my mother.
Reply from Carol Bailey, Manager at Weston Park Care Home

Thank you for your kind comments and for taking the time to complete this review. We will pass your comments onto the team.

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Review from Christopher K (Son of Resident) published on 7 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 86 year old mother was sent to Weston Park for Intermediate Care. I rang up every day to ask about her and was even able to speak to her on the phone. This was only possible as the care staff were very pleasant and helpful.
Reply from Kate Barnes, Manager at Weston Park Care Home

Thank you very much for taking the time to complete this review. We will pass your kind feedback on to our team here at Weston Park.

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Review from Sheila W (Respite Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I was sent to this nursing home's rehab dept after having a knee replacement which I had on 2nd September. The home is very dirty. I was there for six days and nobody came into my room to clean the whole time I was there. (Not even the toilet). Most of the food was cold. I was given a cold baked potato.
It was a frozen one that hadn't been cooked through.
Reply from Carol Bailey, Manager at Weston Park Care Home

Thank you for your review. We take all complaints seriously and endeavour to provide the best possible support and care for our patients.
I am sorry you only raised these issues with a member of staff on the last day of your stay with us. I would have liked the opportunity to investigate your concerns and discuss them directly with you. Our documentation does not support the comments regarding the home being dirty and your room not being cleaned during your stay. I have investigated your comments about the food being cold and have altered the way food is served on the unit. I have discussed your comments with the chef regarding the baked potato, the potatoes we use are fresh, not frozen, I apologise if this was not to your liking.
I appreciate you taking your time to review your stay with us and have used this opportunity to review our procedures and improve our standards.

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Review from Jean F (Wife of Resident) published on 7 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Like most things, there can be good times and bad times according to unforeseen circumstances. I have known very great kindnesses at birthdays (twin sister invited to afternoon tea). Lockdown has not helped the residents nor the staff but the staff do not show it.
I am not that keen on having agency
staff. I know it's impossible to do without, but they seem to be not so caring as a regular who's there all the time and able to answer questions for their doings. I feel it is of great importance to the care home and it was rather nice when lockdown was on and we didn't have outsiders in.
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Review from Trevor S (Husband of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prior to the lockdown, it was our 45th wedding anniversary. The assistance, support and encouragement received from the management, carers and catering staff were very much appreciated. A small party of relatives and close friends was held in the 'quiet room' which was very nicely decorated. Obviously,
since lockdown, we have not been allowed to visit relatives in the home. But, all that matters, is the safety of the residents and care staff. It has been difficult trying to hold a conversation with my wife through the glass window and the fact that she does not understand the present situation. She is not one who joins in activities and soon gets frustrated if anything or anyone slightly upsets her routine. Overall, I am more than satisfied and happy with the care given to my wife.
Reply from Carol Bailey, Home Manager at Weston Park Care Home

Many thanks for your kind comments which I will pass onto the team. We appreciate your continued support during these difficult times.

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Review from Diane P (Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here since June 2020 for rehabilitation. I find the staff very efficient and understanding. Having been here for 2 months, I've never heard a cross word. The humour of the staff is a great boost to the residents' morale. It would help if there was more choice of food.
Reply from Carol Bailey, Registered Manager at Weston Park Care Home

Thank you for your kind comments about the staff team which I will pass on to them. Thank you for your feedback about the choice of food, I will discuss this with our chef.

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Review from Sally P (Sister of Resident) published on 18 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow, what a fantastic team they are at Weston Park, Macclesfield. So utterly caring, compassionate and understanding to my sister's needs. You are all amazing people doing an amazing job taking care of my sister's needs. Kindness, patience and understanding you have in abundance. From the bottom of
my heart, thank you. And to two members of staff in particular - you are stars.
Reply from Kate Barnes, Manager at Weston Park Care Home

Thank you kindly for your lovely review. We really appreciate you taking the time to share your experience with us at such a challenging time for you all. I will pass on your feedback to the team at Weston Park.

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Review from Jane N (Daughter of Resident) published on 8 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team on the intermediate care unit have done an amazing job looking after my Mum for the last few months, they have been so kind and caring and I can’t thank them enough! After lots of great physio and support Mum is coming home today. All the staff have been wonderful but an extra special thank
you to one staff member in particular for going the extra mile!
Reply from Carol Bailey, Manager at Weston Park Care Home

Thank you for your kind comments and for taking the time to complete this review. We will pass your comments onto the team.

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Review from David B (Husband of Resident) published on 4 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at this home for four years and I am quite happy with the care and attention which she receives. She feels safe and secure in there. Her medical needs are seen to by both in-house nursing staff as well as visiting doctors. All the staff, management and nursing, are thoughtful
people, very approachable and willing to listen and help. I am always well informed of my wife's care and any treatment she needs is discussed with me. Her room is light and airy and has private facilities. The home has dining rooms as well as separate lounges for entertainment. During the present Covid-19 situation the manageress provided a speaker system so that it is possible to talk to my wife through a closed window meaning that we can see and communicate together during this difficult time. It is a measure of the care which the home provides. On no occasion have I felt let down by the home and wished to move my wife elsewhere. I am quite prepared to recommend Weston Park.
Reply from Kate Barnes, Manager at Weston Park Care Home

Thank you for your lovely comments. We value your feedback and appreciate your on-going support over the years.

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Review from Tracy G (Resident) published on 4 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing this review from a patients perspective as I am presently residing on the Waterside unit as an intermediate care resident who is coming to the end of my stay.
I struggled at first because of the pain and being able to get past that but the staff here have encouraged and sometimes pushed
me (when I needed it) to get to my goal. Having an onsite physiotherapist team and occupational therapist has made the world of difference to my recovery. As I was medically fit but not physically the physio team worked on my mobility and the care staff worked on every other aspect of my care and they have been wonderful, cheering me up when I felt despondent and providing me with a great experience overall. The whole team are genuinely pleased with my progress and it has made me work even harder in case I disappointed them.
I do have one issue which is the level of agency staff that is used because it puts a strain on the permanent staff if they haven't worked on the unit before. Thanks.
Reply from Kate Barnes, Manager at Weston Park Care Home

Thank you for taking the time to complete this review and for your positive comments. We appreciate your feedback regarding agency staff, and we are working hard to recruit staff to join our team here at Weston Park Care Home.

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Review from Alison M (Granddaughter of Resident) published on 3 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My very independent Nan had a bad fall in June and was taken to the hospital. It was a horrendous time for us all as a family, especially with the Covid-19 and no communication. On the 2nd of July Nan was moved to Weston Park to the immediate care unit where I can honestly say they have been absolutely
wonderful. Nan has settled in really well. She speaks highly of all the staff and the care she is receiving. Physiotherapists and Occupational therapists are also wonderful. They always have time to speak to me and explain what is happening. I know they have sat with Nan a few times to reassure her and I am truly grateful for that. Its been very hard not being able to visit Nan, but the staff have gone out of their way for us to visit in the garden so we can speak to her from her room and lots of phone and video calls. I really can not thank the team enough, especially two members of staff that go above and beyond to look after Nan and us as a family.
Reply from Kate Barnes, Manager at Weston Park Care Home

Thank you for your kind comments and for taking the time to complete this review. We are pleased that you have found comfort in being able to communicate with your Nan during this difficult time. We will share your feedback with the team.

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Review from Angela W (Daughter of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum received intermediate care at the Waterside unit for 2 weeks after a long period of time in hospital. Mum received amazing care there and with the staff's help and support they improved her mobility and confidence so that she could return home. In particular, the physiotherapist and occupational
therapy support was brilliant and also included a home visit to check Mum's surroundings and equipment. They also accompanied Mum when she returned home to check she was safely mobilising and transferring. I can't thank the staff enough as despite the COVID-19 situation they provided my Mum with the much-needed support, helped us as a family to keep in touch with her and kept us up to date with the plans for getting Mum home. It was Mum's birthday while she was in the unit and although it was hard for us not to spend it with her, the staff made sure it was special with a lovely cake and balloons, and a video call with our family. I wouldn't hesitate to recommend this unit to anyone.
Reply from Carol Bailey, Manager at Weston Park Care Home

Thank you for you positive comments about our home. It is wonderful to hear that your mum received 'amazing care' and you were able to share your mum's birthday celebrations via a video call. The team will be delighted to hear your feedback.

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Review from M P (Daughter of Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The standard of care at Weston Park care home is very good indeed. Everyone concerned helped to put Mum at ease in those first days in what was a strange and bewildering time for her and an anxious time for her family. Each member of staff from all the different departments has contributed to making
each day a good day for Mum and indeed for family and friends who are visiting, by their hard work, kindness shown, cheerfulness, patience and respect. Nothing is too much trouble and they always accommodate any needs that come along unexpectedly and welcome any ideas we have as a family to help Mum. The activities are well thought out and enrich the day. Mum's need for privacy and space is always honoured, helped by a lovely room and gardens to spend time in. Trips out with the family are always encouraged and made easy and always with a warm welcome on our return along with a good cup of tea.
Reply from Daren Carnwell, Manager at Weston Park Care Home

Thank you for your comments which are much appreciated. Your comments will be passed onto our staff who will be thankful for such a positive review.

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Review from A R (Resident) assisted by family/friend published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have been very kind and caring. I would recommend someone to stay here.
Reply from Daren Carnwell, Regional Manager at Weston Park Care Home

Thank you very much for your positive comments about our home. Just to let you know we have addressed your comments about food and drink and you will see more improvements next time.

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Review from J D (Brother of Resident) published on 9 August 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
Used to be a very nice team at Weston Park a few months ago, lead by a guy from another country, he built a nice team there, everything was running smoothly until a manager tried to get rid of him, I wish to have him back and his team. Now is nobody looking after like it was before, no attention to
the residents, my mom is seeking for attention all the time but nobody pays anything, she is losing weight and nobody is taking any notice.
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Review from Keith N (Friend of Resident) published on 19 June 2019 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My friend is being cared for at Weston Park and I feel the attitude of several carers are substandard. They always seem too busy to give a moment to speak to residents. Also, his jumper was put on back to front, therefore, he was unable to reach into shirt pocket. Things do go missing from his room
(nothing valuable).
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Review from P W H (Brother-in-law of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother in law was a resident at Weston Park for 20 months and I visited him almost daily.
His nursing care during that time has been very good, right through from his arrival from hospital up to receiving palliative care for the last 3 weeks of his life.
The caring was sketchy during the first
half of his residence with poor management.
New management has been in place for the last year and there have been substantial improvements.
The home deserves a higher rating.
Reply from Jack Burgess, Administrator at Weston Park Care Home

Dear Mr Hibbert,


Thank you very much for the kind words in your review, and your kind scores will help us get to the higher rating you so kindly believe we deserve.


We look forward to your next visit!


Kind Regards
Jack Burgess

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Review from Charlotte Y (Daughter of Resident) published on 8 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
If there is a medal which can be given to such a truly magnificent team. Weston Park Care Home will be nominated for the highest achievement for such a wonderful, caring, devoted team which go beyond there abilities to keep my Dad and Papa comfortable in his last days.
My daughter and I cannot thank
you enough for the care and support which we received throughout our 10 days.
Three members of staff on the Weaver ward who stayed with me to the very end of Dads life.
You three are truly magnificent.
All our love forever.
Friends forever.
Reply from Jack Burgess, Administrator at Weston Park Care Home

Hi Charlotte,


Thank you very much for your kind words, they are greatly appreciated.
It was an honour to care for your Dad and Papa and please come and visit us any time you like.


Look forward to seeing you very soon
Kind Regards
Jack

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Review from Jan K (Daughter of Resident) published on 23 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been at Weston Park since January 2009 and during that time Weston Park has seen many changes, some good, some not so good. However, I have always been extremely impressed with the level of care and love that Mum has received. Yes, socks go missing, yes, she is sometimes in the wrong clothes
but the main thing for me is that she is beautifully cared for and I can have a wonderful time in the lounge visiting her. My thanks go to the staff and all the carers, you are doing a great job!
Reply from Ravi Rai, Finance Director at Weston Park Care Home

Thank you for the kind comments,. We are striving to improve standards of Care within the Home and it is pleasing to receive positive comments. We will ensure this is fed back to the team.

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Current Review Score: 9.5 (9.527)

Overview of Review Score

The Review Score of 9.5 (9.527) out of 10 for Weston Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.527 for Weston Park Care Home is calculated as follows: ( (174 Excellents x 5) + (98 Goods x 4) + (20 Satisfactorys x 3) ) ÷ 292 Ratings = 4.527
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Weston Park Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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