Dove Court Care Home

Shuttleworth Street, Colne, Burnley BB10 1EN
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9.6 97 Reviews
  • Dove Court Care Home, Burnley
At Dove Court Care Home, located in the peaceful residential area just outside Burnley, the team provide personalised residential, nursing and dementia care to older people, with a focus on person-centred and dignified support.

The modern and friendly care home recently benefitted from a significant investment and refurbishment programme which has created a modernised living environment, designed to enhance the quality of life for residents. This included the full refurbishment of bedrooms, redecoration of the lounge and dining areas, treatment room and hair salon, as well as a brand-new café bar.

As well as spacious and homely living spaces, Dove Court prides itself on its committed and compassionate team. From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents and their loved ones every step of the way. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to live the best quality of life each day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1179
  • Self-Funded Residential Dementia Care: from £1179
  • Self-Funded Nursing Care: from £1632
  • Self-Funded Nursing Dementia Care: from £1632
  • RESPITE Self-Funded Residential Care: from £1297
  • RESPITE Self-Funded Residential Dementia Care: from £1297
  • RESPITE Self-Funded Nursing Care: from £1795
  • RESPITE Self-Funded Nursing Dementia Care: from £1795

These prices are only a guideline, please contact Dove Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Catherine Brierley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (120)

Dove Court Care Home Reviews (97)

9.6

Dove Court Care Home has a Review Score of 9.6 (9.642) out of 10, based on 20 reviews in the last 2 years.
Over all time Dove Court Care Home has 97 reviews.

Overall Experience
  • 63
  • 29
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Date Published
  • 97
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Reviewer Connection to Dove Court Care Home
  • 31
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  • 12
  • 9
  • 5
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  • 4
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  • 2
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  • 1
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Total of 97, showing 1-20
Review from Michelle P (Niece of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
nightingale unit
all the staff were great, patient, polite and very professional.
Thank you for looking after my aunty in her final weeks. Your kindness will always be remembered.
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Review from Deborah F (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank all the staff enough for what they did for my mum, and the support there was for all the family. It just shows a little extra care goes a very long way. Thank you again.
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Review from Susan A (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank all the staff at Dove Court Burnley Nightingale enough for the kindness, care and love they showed my mother. They helped her settle at Dove Court, her health and wellbeing improved. Everyone bent over backwards for her and also in the support for the family. The reception administration
staff were warm and welcoming, her room was lovely, the care staff delivered a high standard of care, the activities team, the maintenance team, the laundry staff, the catering staff were all there every day right to my mum passing away. Thank you.
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Review from Anthony W (Son-in-law of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, mum settled here very quickly.Food lovely, very clean. All the staff are very pleasant and kind. Everyday activities are taking place and its always lovely to see people sat outside in the sun. The gardens are lovely and well kept. Can see that everyone at the home takes a lot of pride
in their work and in the home.
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Review from J W (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Upon each visit to the home I have experienced care, friendliness to residents, and overall excellent communication towards families from staff and management. The staff are pleasant and informative and do their utmost to serve and care for their residents. Thank you for caring for my mum.
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Review from D B (Husband of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident on the Kingfisher unit since June 2024 and the change in her behaviour has been fantastic compared to when she first moved in.
All the staff are brilliant, compassionate, friendly and have the patience of saints. But talking about this month, I would just like to comment
on Valentine's day dinner. The tables were laid out. Great, the service and the food were excellent.
Congratulations to all the staff and chefs on a good day out.
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Review from K A (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very happy in the home. The staff are kind and caring. The only problem she has is the food - mum is used to eating a varied diet and finds chips with everything unusual! We realise that its difficult to care for everyone but I do think the Dietician needs to review the food they are serving.
I believe the food is directed from Head Office. The only other problem is the heat, it seems odd having to open windows so that it cools the room down, perhaps lowering the heat by 1 or 2 degrees it would save you money as well.
Reply from Clare Sheehan, Careline Advisor at Dove Court Care Home

Thank you for your review and kind words about our staff. We value all feedback as this helps us to improve our service where required. Our menus are devised by HC-One nutritional experts to ensure they are varied; we would be happy to go through these with you. The people we care for choose daily what they want to eat, and chips are on offer as part of our alternative menu for those who do not want the two main choices on offer as well as sandwiches, salads, omelettes, baked potatoes and various pies. We apologise you feel the heating is too high; this is thermostatically controlled and depends on the ambient temperature of the home. Our maintenance team does regular checks on our heating and boiler, which are also serviced regularly by our contractors. We will request our maintenance team check the radiator in your mother's bedroom to ensure the valve is operating correctly.

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Review from M M (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care my dad receives. It is a busy home and we are made welcome. The staff work hard.
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Review from I W (Wife of Resident) assisted by family/friend published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Recently spent Valentine's Day with my wife. It was really lovely being able to have a meal with her and that the staff supported this. The staff had decorated the table nicely and made it special. To still be able to spend time with my wife despite her illness being in the home and her deterioration
means a lot to me. Thank you.
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Review from Elaine G (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From coming into Dove Court everyone says hello and is friendly, approachable and helpful. There is a nice feeling about Nightingale. The room is lovely mum is in and lovely outlook.
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Review from A C (Friend of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited Burnley for a few days to see my very good friend who has recently joined Dove Court. Very happy with the room, clean and tidy and well presented. Lovely people who genuinely care and are very welcoming 'Burger Day' activities taking place, lots of laughter, the staff joining in which was nice
to see. Relaxed atmosphere but caring.
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Review from M J (Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home
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Review from Janine L (Daughter of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum seems to have settled in very well. She enjoys interacting with the staff and she always looks well cared for which puts our minds at rest. She is happy in herself and thankfully she is easily distracted when she gets upset about her husband (our dad who died last summer). She enjoys the activities
that are on offer, bingo, guess the song etc.
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Review from Gena L (Daughter of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems really happy in Dove Court. The staff are very approachable and helpful. Mum's room is always clean, there is a lot of activities and involvement from staff. Wouldn't hesitate to recommend Dove Court.
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Review from R F (Husband of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made very welcome, good lunch.
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Review from C H (Husband of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend this care home to everyone, the staff are great, they can't do enough for the patients and the families.
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Review from S T (Wife of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All excellent.
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Review from D F (Daughter of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really happy. My mum and I can't thank you all enough, you are all amazing!
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Review from Linda M (Wife of Resident) published on 27 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just joined my husband for a Valentine meal. It was lovely. The table was tastefully decorated as was the room. The staff waited on us completely. They had even brought my husband down on a wheelchair so he was waiting for me. We went back to his room, staff pushing him and I walked. They are
so helpful and pleasant. Whenever I go to visit him, he is always clean-shaven and sensibly dressed, he appears to be well looked after and now I am feeling better I can go at least once a week.
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Review from S H (Partner of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided is outstanding. The staff are so comforting and accommodating. It is a modern, clean and well-equipped home with a fantastic management team that has reassured me at every step of my partner's care. It's the biggest care home in Burnley, I believe, so to get such a highly personalised
and dedicated level of care with the number of residents they have there is outstanding and I've had dealings with a few different providers locally that can't provide the level of care we needed like Dove Court has. This care home is the template from which all care homes should be run!
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Current Review Score: 9.6 (9.642)

Overview of Review Score

The Review Score of 9.6 (9.642) out of 10 for Dove Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.809 for Dove Court Care Home is calculated as follows: ( (196 Excellents x 5) + (34 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 235 Ratings = 4.809
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.833 Points relating to the number of positive Reviews for Dove Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 20 Positive Reviews ÷ 24 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Oct 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Catherine

Catherine Brierley

Job Title: Home Manager

Introducing Catherine Brierley
Home Manager at Dove Court, Burnley


What does kindness mean to you?


“Kind care is knowing that you are friendly and considerate in everything that you do.”


Catherine is a Registered Nurse with many years of experience in providing care and support for a wide range of people to enrich their lives. She is a committed and approachable leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Catherine shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her knowledge and experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Dove Court


When asked what she enjoys most about her role, Catherine said:


“The best part of my job is seeing the smiles we get from Residents!”


Outside of work, Catherine enjoys a range of hobbies and interests that include arts and crafts, watching movies and once came runner up on the Weakest Link!


If you would like to find out more information about Dove Court, Catherine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.

Frequently Asked Questions about Dove Court Care Home

What types of Care is Dove Court Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dove Court Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Dove Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dove Court Care Home to the centre of Burnley?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dove Court Care Home to verify any information. View our terms and conditions. Dove Court Care Home has an Enhanced Service - more info.